I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Super quick and clean installation of our Frame Tv. Great results! Highly recommend.read more

Company is run by shysters, There Reps says your contract is month to month but you better read the…read morecontract thoroughly because what I signed turned out to be a 3 year locked in contract, Now its a year later i am in a in a brand new home that has a built in alarm that is monitored and paid for by HOA fee, Now i am stuck with the original contract and they want all the money for remaining on the 3 year. NO exceptions, Tried to bargain BUT no dice they want it all. DO NOT DO BUSINESS WITH THEM ,

Heriberto and Mario were awesome technicians. They took us step by step through the installation…read moreand setup process. Very friendly, knowledgeable and Excellent customer service. Highly recommend this company!! Thank you for the security and peace of mind.

I already had a security system, but didn't want to lease cameras. Too much money spent over time…read morefor something that'll never be mine. I reached out to this company after reading reviews. I got a call back from Brian, who answered all my questions, and I decided to press forward. He hooked me up with Chase, the technician who'd do the install. Chase showed up for the initial assessment, and helped me make sense of camera placement, etc. When Chase showed up for the install, he was just as professional, and answered any additional questions I had. All I had to do was stay out of his way and let him work. He showed me everything I needed to know in terms of the camera app and made sure to walk with me to confirm camera views. A true professional. I had an issue with the software, and received an immediate callback from Dustin, who helped me clear up my issue. Really good experience so far all the way around.

***UPDATE*** Everything has been fixed, system is working…read morewell. Brett really did make things right. Unfortunately, they had a change with their team which negatively affected my experience. They worked with me to ensure I was satisfied, something you don't always see these days. Actually, I half expected them to write me off and cut my losses, thinking I could never be satisfied or something. The fact they stuck with me made me feel understood and trusted, so in return I feel I must do the same. They'll still get referrals from me, because I don't think those guys that screwed up my install work for them anymore. PS- if you can get Josh from Austin to do your install, I highly recommend!! I have had the WORST experience and DO NOT recommend this company. Feel free to tap my name and send me a private message, if you want to know more details. I can at least tell you who you don't want to deal with. This has been so frustrating, I'd hate for anyone else to have the same experience. All the other reviews seem a bit dated so maybe they have new people working because my experience was nowhere near consistent with the other 5-star reviews. The install started Saturday... yet two technicians and three in-home visits later... and one more "planned" for tomorrow... who knows when it will get done?! I honestly can't believe I'm paying for this. My home is less than 2 weeks old (brand new, just built) yet the technicians have managed to screw up my electrical wiring (no electricity to my master bedroom) and blew two transformers. The second blown transformer is why they've got to come out the fourth time. To top it off, the second technician committed to coming at 5:30pm but acts like it's an inconvenience and would rather come earlier. I get it, don't agree to it and have True Protection send someone else (don't accept the job). True Protection does not seem to care... gave me a free lock for my door - thanks, but this service still sucks! Brett said he is going to make this right with a third technician. I will update my review to reflect the final o

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Our alarm was not working so I had Smith Thompson test it, the motion sensor was acting up, I made…read morean appointment, the tech person, Derek came out and we found out that the previous alarm company had improperly mounted the sensor so it finally stopped working, a simple mounting change made all the difference. Great people to have our securty system with.

Customer service is trash. I had a simple question about my alarm system and the agent just wanted…read moreto sell me another service. They hung up on me and I called back to speak with a manager who was unavailable. I still haven't received a call back yet.

What a joke. Claim they're extremely booked and will have u on their waiting list. And never get…read moreback to u. Wouldn't recommend

Anthony is absolutely great. He installed our cameras and central computer server nearly 4 years…read moreago. They're literally available 24/7 and even if you contact them for emergencies they will do everything in their power to address the issue in the same day. They once picked up our server at 10pm and delivered it back shortly after midnight fully fixed. I simply know that my business can rely on this company no matter what happens. Prices are reasonable and so far, after 4yrs I am highly satisfied with Tech Responders.

Duane is an effing hero! He came to look at a door knob that came off from the inside of the house…read moreof the front door . Repaired it instantly and fixed an issue with our gate that prevented it from closing all the way . He worked quickly , efficiently and you could tell he knew his stuff. As he was leaving he asked if there was anything else ... there actually was .... A door issue in our shower the was preventing the knob for locking it in place . He too fixed that . He was in and out of there in 20 min or less with all 3 tasks . We are very grateful to his kindness , patience and professionalism. Will recommend them a million times over!!!

Just had them come out and add a privacy lock to my rental property. Duane came by and was on time,…read moretalked me through his process and cleaned up after the job was done. I appreciate the seemless touch.

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Empire Audio Visual did a phenomenal job installing a home theater speaker system in my home. From…read morestart to finish, they were professional, prompt, and clearly experts at what they do. They offered thoughtful guidance throughout the process, worked efficiently, and left everything spotless. Best of all, the system sounds incredible--it totally transformed my space. Their pricing was very reasonable for the quality of work, and I wouldn't hesitate to use them again. Highly recommend to anyone looking for top-notch A/V installation