Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

These guys were great! No bs, no trying to sell you things…read moreyou don't need. Honest and straight to the point. They just finished up an install at my house in trophy club and it went great. Looks sooooo clean!

Chad of Pure Media Systems helped me buld my home theater from design to installation. He patiently…read morespent a lot of time with different equipment options to come up an equipment configuration that max the video and audio experience within my budget. These are all done before the contact was signed. Throughout the design and installation, he is very passionate for his work. I really enjoy the home theater Chad built for me. I would strongly recommend his service to anyone who would like to have a home theater they would enjoy.

Chad and Mario came out to install Ethernet in our new, 34-year-old home. They were extremely…read moreprofessional, efficient, and knowledgeable throughout the entire installation. We couldn't have asked for a better team to support our move. I highly recommend them.

Joe did an excellent job. We will definitely hire again, thank you for your prompt response and…read moreprofessionalism.

I sent out a service request on Yelp for mounting two TVs. Several companies came back with quotes…read morequickly, but I chose Task King b/c of how responsive to my questions they were. It turns out that I was chatting with the owner Joe. He came out and installed my 47 & 65 inch TVs super fast. I was honestly impressed with how quickly he got the job done. He ran out to the store, mid-installation, to get a bracket for sound bar I wanted installed as well. Joe, and his company do all kinds of stuff around the house. I also had him to install the handles on all my cabinets b/c he offered a great price. Joe is extremely kind and helpful. I HIGHLY recommend and will absolutely be using him for future needs around the house. Thanks for everything!

Seems like an unreliable company or one with weak processes. I ordered a remote, went on radio…read moresilence. When I sent a reminder after a week, suddenly they sent me a tracking email. I asked why the delay and whether my email triggered this, no response. If someone cannot even process a simple remote order efficiently, cannot trust them with anything larger.

A year ago I was looking at the numerous YouTube videos to help make a decision on purchasing a…read morehome theater projector. I call Dreamedia and Zak called me back the following day which was a Saturday. Zak asked numerous questions to see the environment that would house the projector. Zak recommended the jvc rs540. During the conversations Zak provided additional advise on subwoofers and speaker placement. Recently I had a problem with the projector and contacted Zak. Zak pointed me in the right direction and I am satisfied that my replacement projector will work out just fine. I have several systems in my home and Zak never hesitates to provide advise in addition to making sure I get the lowest price for the products. I am now a lifetime customer

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Abigail did a great job! I needed a TV and soundbar mounted, with a sub connected. Before…read morescheduling, she always replied to any message that I sent. When she did arrive, she walked through where I wanted everything mounted. She asked how high I wanted the TV mounted, how far down the soundbar mounted, and if there were any other things that needed to be installed. She was able to get everything mounted, wires ran through the walls, and all items set up. She provided me a great quote and did a great job! I have more projects that are coming up that I will have her assist with. Get in touch with her because Abigail will do a great job!

There are simply not enough words to express my utter disdain for this company. Not only is it…read morehorrendously mismanaged, but it has also ceased operations while continuing to charge customers for its so-called "Platinum Service." Even worse, there has been zero communication about the company's current status. No emails. No calls. Their website was down for a full week, and not once did they attempt to inform customers of what was going on. Even when they were operating, their service was dismal. We were paying $500 a month for their "Platinum Service," only to receive inconsistent follow-ups and avoidant communication. Getting a response -- let alone a resolution -- was like pulling teeth. They overcharged customers egregiously for replacement parts and operated with little to no transparency. Their practices were unethical, even when they were still taking appointments. We had no choice but to dispute the charge with our credit card company and replace our card altogether just to ensure they wouldn't continue billing us for services they were no longer providing. It wasn't until I contacted a former employee via their personal cell -- someone based in Austin -- that I learned the staff hadn't been paid in over two pay cycles. That says everything you need to know. Shame on you, Shane (Owner), for running a business with such blatant disregard for your customers, your employees, and the fundamentals of honest, ethical operations. To make matters worse, they are not even an authorized Control4 dealer or certified technician -- something I confirmed directly by calling Control4 myself. That's a critical fact that I imagine many customers would've liked to know before doing business with them. If you're still being charged or waiting on automation gear: cancel your payment method immediately and file a dispute. This company has gone dark -- and not in a good way. I strongly encourage anyone affected to submit a formal complaint directly to Control4 headquarters. This company's non-performance and unethical practices deserve full accountability. And if, by some miracle or manipulation, this company ever rises from the ashes: avoid it like the plague.

As of May 21, 2025, they appear to have gone out of business. Their phone numbers no longer work,…read morenor do their emails. I spoke to a former technician who worked for them and he said that they closed their doors, did not pay outstanding wages, and "imploded." I now have no technical support for my five-figure security system, nor warning that this would happen. Rather unprofessional. So . . . I would go somewhere else.

Great job by Kevin! Did everything he said he would do at the agreed upon price…read more Mounted a TV over the fireplace, installed an amplifier, wired everything, even had the amp able to play our music outside. Hello Augie

Derrick was out this week to install an 82" TV on my brick fireplace. He did since an incredible…read morejob for us! He is very professional and thorough. He'll be back out next week to hang two TV's on my patio. Highly recommended!