Ball Body Shop is fantastic. Our car needed massive repairs and their technicians did a miraculous…read morejob. Our car is beautiful and the paint job is seamless. The office staff were so friendly and professional, keeping us updated twice weekly during the 5 week process. We highly recommend Ball Body.

I shopped around for my window repair and settle on Ball Auto Body. I was given assurance that…read morecustomer service was a priority. My experience was time consuming and not positive. It involved a windshield replacement. Within the first couple of weeks of the replacement I noticed the window had something on the lower passenger side. At first I thought it was some kind of adhesive left behind. I contacted Ball immediately when I saw the scratch (within 10 days). I brought the car back so they could look at it right away. There was associate from an another location who looked at the window and agreed it was scratched on the outside. He said they would contact "Glass America" , their glass subcontractor, and arrange for the replacement. Then the hail storm hit Madison and the employee I was working with was on a personal leave. Understandably, I was put on the back burner. This week I went back to Bell so they could inspect the scratch and make arrangements for the replacement. The owners looked at the scratch they said it was no longer under warranty. He said he was unable to verify that the scratch was made during the repair. He then said he suspected it was made after I left...perhaps at a car wash???. He concluded he would not replace with new glass. He also said they no longer work with Glass America. My conclusion: Their first assumption is the customer is dishonest. They do not value customer loyalty and represent integrity. They do not stand by the work when it is subcontracted. Multiple trips, phone calls to the body shop, inspection by other associates and multiple reassurances that it would be replaced. Only to have them decide not to take responsibility for a damaged brand new window they installed! To make it more painful this was NOT an insurance claim. I paid a deposit before the repair and also paid in full $1300 when the work was completed. I held up my end of the deal I wish I could say the same about them. I counted on them to do the right thing which I still believe they can. At this point though based on this disappointing situation I cannot in good conscience recommend them. Find a company which makes the customer experience #1. They had an opportunity to have a loyal customer instead assumed the customer was dishonest and wanted to do something nefarious. I would encourage you to base your decision not what they say but how they actually take care of customers!

Really great experience working with Shannon. He was super fast at getting my quote and then came…read morethe next day to install at my house. Really friendly guy, who did a great job. Price was also better than anywhere else in town.

I needed a windshield replaced on my 2016 Subaru Crosstrek after the hood latch failed causing the…read morehood to fly up and smash the windshield. Shannon from Clear View Auto Glass not only replaced the windshield at a lower price than any other company I called, he gave me the number of a repair shop that is fixing the latch and hood at a good price.

Tim and his team took my wife's 2025 Honda Civic in for hail damage and did a superb job. Their…read moreattention to detail was fantastic. It shows that everyone there has a ton of pride in the work they do. I kept it local and so glad I did. I highly recommend Lynch Auto Body, not for just the work they do, but also how they treat you. The car was very beat up and it looks like it just came off the lot.

reckless and fictitious review? That is where you are false Tim. I have our conversation recorded,…read morewhere you admitted to leaving my car unlocked And were unapologetic. Copy and paste the link to hear your first story. Do you need a reminder of our conversation on 1/6/25, where the story changed? I have that audio. https://www.facebook.com/share/14kzKs9Ew4/?mibextid=wwXIfr I had to have my insurance company follow up with you to see if my car was complete. As you can see from the texts, that was on 1/6/25. I picked up my car on 1/6/25. Your statement about "not releasing" my car due to me not paying is false. I was in an insurance covered rental car. Do you really think they are going to continue to pay for my rental knowing my car is complete? Not once did I deny to pay my bill, which was only my deductible, mind you. You stated you couldn't waive the deductible because that's illegal. I never asked you to waive it. Also, where did you get the information that I had auto body work done and didn't return to that shop? Because that is also false. This is my first claim. I've had the same insurance company since 2012. Should I contact my insurance company and get my claim information/history? And you saying I tried to take advantage of a small business? Far from, again, I chose your business because of the number of years you have been in service. I chose to shop local and support a small business. I will not let you bully me or defame my character because I simply posted my experience with your business. If you don't want a negative review, treat your customers better. As you can also see from attached pics, Tim likes to private message his customers and name call.

Friendly service, did not sell more than needed. Came in thinking I needed an axle replaced and the…read moreowner explained to me that my car's issue was actually the lower ball joint. Would recommend, very comfortable setting especially as a woman

Took my car there to get fixed they ended up not fixing the problem trying to charge me for…read moresomething they didn't do how to take my car to another place for them to tell me that the same thing that they fixed is still leaking. This guy is a joke. I repeat do not go to him by any means save your money and go else where

Everything went excellent. Great quality and excellent service. Coming from someone that is very…read morepicky and knows what to look for in Autobody. Highly recommended

Came to Sparkle to replace my bumper after someone scraped my car while it was parked. The staff…read morewere very friendly and informative. My initial visit to them was for an estimate which the emailed me that very same day. From there scheduled a time to drop off the car. Their estimation was good, it took them the amount of time expected and price did not go over. I am also very happy with the results. Included before and after photos. I would come again if I need to in the future.

I scheduled a service appointment with Zimbrick VW of Middleton because my engine was making some…read moreodd noises when idling, and also didn't seem to be running 100% smooth at highways speeds. I had traced the issue to the VVT solenoid (AKA cam magnet) which I had already replaced once, and suspected the issue was coming from that. They proceeded to quote me over $5000 for 4 different repairs. After doing some research, I concluded that 2 of those repairs (which would have totaled somewhere around $3400) were completely unnecessary and they were just trying to upsell me. For the actual repair relating to my VVT solenoid (and oil spool valve) they quoted me $1000. After looking up the repair I quickly realized that was very overpriced, as the repair was essentially removing 3 bolts, popping two parts out, and replacing them. So I asked if I could just buy the parts and do it myself (which I actually didn't do and decided to buy online, because their parts were also overpriced - $500 at the dealer vs $278 online for the same OEM parts). I did have them move forward with a separate repair they flagged, which was new tires and wheel alignment ($1000, which I will admit was a decent price). However, they then charged me an additional diagnostic fee "because I didn't move forward with service"... even though I paid them $1000 for new tires. When I initially dropped the car off I signed for the diagnostic fee, and I explicitly remember reading that they waive the diagnostic fee if you move forward with service. However, they explained to me that my tires were under a "separate diagnosis" and that the tires didn't count or fall under the "diagnostic fee". Overall I left feeling like this place doesn't care about their customers and just wants to make money.

The eastside service has proven to me nothing but poor and incompetence. I have given them more…read moreopportunities than most would be willing to do and they have NOT improved. Stay away from getting your car serviced at Zimbrick Madison Eastside.

I ordered a new transmission through them took a month they put it a month later. I'm getting an…read moreoil change at and they gave me a sheet of paper that said moderate transmission leak took it back to the place started. They said they didn't have time to get me in so she called tires a business they said sure so two days later I bring it in put it there in the come back in the evening to pick it up under warranty and they never touched it. What I heard on the phone when they were making the appointment was oh we're so busy too so basically who gives a darn I do you should too if they're not doing this to me because The second place said the first place did it wrong admitting to their at fault

We had our vehicle towed here after it died in the parking lot of our apartment. We asked them to…read morediagnose what was wrong with it as it was a 15+ year old model and wanted to be safe. They put it in the air and then assured us we needed coils and spark plugs, work that would add up to more than 700 dollars. After we had that work done it still was driving oddly so we got a second opinion. That when it was discovered that the frame was well rusted and wasn't safe to drive, something that any mechanic with any scruples would have noticed and alerted us to! WTF! This place will take your money and leave you in the lurch. Don't go here if you value your life or money!

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.

M&M auto body did fantastic work on my vehicle. my vehicle came back cleaner then when it went in.read more