I called to have an estimate price and they said we couldn't afford it if we asked for a price,…read morethen hung up. He needs to fired, but this bad for the company's reputation and I hope this company does have a downfall due to this situation. If yall want some customers don't be an ass. Go to Schmidst Auto!! Way better Customer Service. BAD quality, and BAD Value.

Extremely unprofessional and rude. I called to inquire about dispatcher openings on behalf of my…read moreboyfriend, and the man on the phone immediately dismissed me, saying, 'If he's a guy that needs his girlfriend to call, then interview over,' before abruptly hanging up. Not only was this uncalled for, but it was also completely unprofessional. Based on this interaction alone, I wouldn't recommend dealing with this company.

Our garage door was stuck half way open. We first called the company that advertises on the…read morebillboards around town. They sent a fellow out who he said he couldn't repair our system "because we didn't install it." What??? We then called the local Madison Overhead Garage Door Services the next day. They sent out Dan, who was knowledgeable, courteous and got right to work. Done in less than an hour!! They're getting our business in the future!!

Yesterday, the spring for my garage door broke with a loud bang. I called Madison Overhead. They…read moreanswered right away. Very pleasant woman on the line. She told me that she would have someone out the following day between 12 and 2. Yay! Dan arrived today at 12:00. Very courteous and professional. He has been with the company for 18 years. That says alot. He replaced the spring and bushings (they were cracked) and lubricated all the moving parts. The door now works like new. On top of that, the cost of this service call was... I can only say... very reasonable. A+ I recommend you call them. :)

Old school businessman. I called, we talked it over for a few minutes, he gave a ballpark quote,…read moreappointment made same time, he showed up on time, finished within the time period, no problems. Literally simplicity itself. He was knowledgeable about different products and his quoted price was $175 less than the 'experts' that sold me overpriced garage door springs earlier. Now do the same for a plumber and electrician.

Dan came out quickly and did a terrific and professional repair of our broken overhead door spring…read more His price was very fair and he advised us how to keep the door lubricated in the future.

Broke down 1/2 way home on a Sunday. Tow guy was super helpful & quick! Turned out engine went-was…read moreable to keep car at Bill's at no extra charge while I had surgery & recovery-TY! Picked up stuff from car with help of employee & they bought vehicle so price to run diagnostics & towing was basically a wash. I feel they were honest & respectful of my situation at time. Would absolutely recommend this business.

My minivan blew a radiator hose on the Interstate. Called Bill's and the tow truck arrived quickly…read more Bill clearly explained what they found and his recommendations. Prices were reasonable, they fixed my van, and I'm back on the road! Would definitely call them again.

Local wise smart. Fixed problem rather than patch Prompt…read moreand well equipped truck. Years of experience

Called for a replacement bottom seal for our garage door. Schmitz said they could have someone out…read morearound 11, and they showed up around 8:30 AM. They took a look at the door, told us they could do the job, and then left. We didn't hear from them for a week. Right before we were about to call another company, Schmitz calls us and says they can get the seal on our door, with an 11:30 appointment time. The team showed up again around 8 AM, swapped the seal quickly, and then left all their trash from the job. I'm not impressed. Yeah, we got our new seal, but it took a whole week for no reason, and the company can't keep their own schedule.

This is what customer service should look like everywhere. Quick and courteous on the phone. Tech…read morecalled to give a heads up when he was 10 minutes out (ended up being 5 minutes earlier than the original appointment window). Friendly and straight to the point technician. Explained everything clearly, offered preventive maintenance tips, and was done inside of 30 minutes for a spring replacement. I will being going with Anytime Garage should the need every arise again. I will also be recommending them to anyone that asks. Super impressed.

I had to contact WI Attorney General and they are investigating them for price gouging…read more I had a simple issue to change out a cable for a few $, but they insisted I needed a brand new system for over $1,000. I found out soon after I was scammed.

no show for appointment to repair garage springs. No call, text to cancel. I waited for 4 hoursread more

*Extremely* knowledgeable about garage doors, and can easily communicate the intricacies…read more Quick to schedule, fast work, well installed, with an attention to detail. A solid job for a solid door. ;)

M&M auto body did fantastic work on my vehicle. my vehicle came back cleaner then when it went in.read more

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.