Blew a tire on the highway late Friday afternoon near Wisconsin Dells. Got mini spare on but needed a special tire to match others. Called this discount tire store and Brian the manager found tires to match in Janesville Wisconsin. We could drive far with compact spare so he arranged for tires to be delivered within a few hours to his shop. Got us up and back on the road so we didn't have to wait until Monday. Great service and great manager. read more

The service is outstandin. Courteous, efficient, quick service. Knowledgeable and ver helpful.

Maybe the best tires and alignment experience I have ever had. I've owned 26 cars since 1972. E These people really have their act together, beginning to end. Fast, polite, helpful. I'll be back. read more

This location used to be my go to store. I drove past another Discount Tire to have proper service done. Yesterday they caused a nightmare I am still dealing with today. I brought my truck in for a tire rotation and balance. I reminded them the air pressure needed to be reset. After waiting a bit I was ushered into the work area. The person working on my truck cross threaded one of the lugs. The lug nuts are not old as they were purchased from Discount Tire per their recommendation. They claimed the installer screwed it on by hand three turns instead of their company policy of five. A pain yes but it happened. They told me they would repair. My truck is going in the shop for other maintenance the next day and that can be taken care of. I get my truck back and the air pressure is 25 lbs low in the rear and 15 in the front. I had to have that corrected. I am also missing a center cap from my truck. The shop claimed it was missing when I arrived. They said they can order a new one. This is a comedy of errors and I'm paying the price. I would avoid this location. As a company I have bought tires for decades. This location is not up to par. read more

I dislike greatly any attempt to sell me or assume I don't know things about cars due to being female. I know how to penny test, measure, follow owners manual, talk to male friends, and ask my brother who is in the automotive field. Men in "male oriented" businesses would be wise not to mansplain over women. End of PSA. I for the first time ever in life needed tires for a vehicle this time last year. I shopped around including more than one Discount Tire location. I experienced places where I did not feel secure that people working there were educated in the product they sell and of course encountered mansplaining. The experience at Discount Tire of Verona Road was only positive. I had my recommendations on tires for the vehicle and the associate Brian had some as well. Whereas another DT location could not meet my request to schedule 30 days out, Brian was amenable to tell me when exactly to follow up to get the new tires appointment scheduled in the way that would fit my needs. All in all, a great experience for one of those things (like the dentist) that we have to do but don't really want to do. Unbelievably, after getting new tires in December 2023, in January 2024 a tire experienced a flat during what was supposed to be a quick mid day run to pick up lunch and return to work. I drove the vehicle straight to Discount Tire. Called a friend to pick me up, and back to work I went. By the end of my work day a few hours later Discount Tire had repaired the flat at no charge. I was irritated and concerned that brand new multi year tires were now imperfect but given that its ten months later and no issues I am going to say the sealing Discount Tire did that day was up to par. Most recently, on November 8, I took the vehicle in for a tire rotation. After I got the vehicle home and went through the in dash menu I noticed the pressures were not appearing in the tire monitor system in the control panel. I called Discount Tire about 5:45. The offer was made me for me to bring the vehicle back, but knowing the location closes at 6:00 I opted for the next day. Felix, the assistant manager, who had taken my call on Friday night, helped me that Saturday morning. He was super professional, apologetic, and offered a remedy that certainly will make up for the extra time and stress of going without tire pressure monitors for that time. All in all, bring your vehicle here for tires no matter where you are in this REGION. I support individual sole proprietorships over chains in all instances BUT THIS ONE. Don't be part of the cult elsewhere. Don't waste your time sitting around a shop waiting for a turn elsewhere. Deal with professionals at Discount Tire Verona Road. Tell them I sent you! read more

Long time customer of this location. This is the place to go for all your tire needs! Felix and his crew are the best there is. They find you the best deals for your money. Fast professional service, clean wait room, and on top of it all ever courteous. Cheers to Felix and his crew, they'll have you feeling like your at an Indy Car pit stop!! read more

I am a huge fan of this store. Not that I love shelling out $$$$ for tires but when I have to they are my go to place.

Just stopped for my tire pressure, they apologized for a very brief wait (maybe 2 min). Jorge was very helpful, told me what pressure he was going to fill the tires to, was efficient and professional. read more

Continued to be impressed by the service at this location. They were crazy busy the day before a predicted snowstorm. I had a tire not holding air. I dropped the car off and spoke with Jake, planning to pick it up the next day. I had a text around 7:30pm saying tire was fixed and they would be there for another hour or so. I went to pick it up and Jake was there to greet me, saying he fixed the tire (there was a nail in it) himself. He had a smile on his face and was helpful beginning to end. read more

I've always said customer service is awesome here. Tyler is a great manager. Even when I was wrong and not understanding the cost, he made me feel like a valued customer and patiently explained their warranty and benefits. The Certificate of Insurance that they soft sell to you can be completely worth the cost and give you piece of mind if a tire is not repairable they do a full cost replacement. Their free repair and rotation comes with the tires at no additional cost. They do have a great cost match guarantee and are fast when you have an appointment. And no this isn't an ad, I just have been a customer for years. read more

Discount Tire - Tires Near Me - Madison, Wisconsin

I purchased four Continental tires from this store earlier this summer. I discovered today when getting my oil changed and tires rotated that 8 lug studs had been stripped and had to be replaced. After picking up my car, I drove it to Discount Tire and showed the work report from my mechanic. I asked to speak with the manager. He took one look at the report and immediately offered to reimburse me for the replaced studs and nuts...totaling $142.34. I will always come back to Discount Tire! read more

Why am I reviewing a tire store? Because they deserve it. True, tires are a commodity but the service and responsiveness of the staff is truly appreciated. Strongly encourage to get their tire warranty-it has come in handy a few times when I had a flat or wear issues. read more

I've been frequenting Discount Tire for all my tire needs since living in Texas, and the Verona Rd location in Madison has been my go-to here in Madison as well. With a free air checks, a good tire selection for a good price (they do price matching of competitors prices as well), an easy online appointment booking and great customer service (they reimbursed me for a wheel lock that disappeared between seasonal tire changes), I definitely recommend taking your car in here for any tire-related service on the west side of Madison. read more

Checked out my tire as I suspected something was ran over or in the tire given I walked out to low air twice. Sure enough a nail was found and I can't wait for all the construction to end downtown and alongside Park. Either way. I called learned the patch is FREE. Drove straight from the nursery/greenhouse and was taken right in. Manager inspected things. Someone else fixed it. EMPLOYEE Ty engaged me in the lobby with a Louisiana connection then updated me with what they found. I was 30minutes by the Manager and they met that time. Topped off the air in all 4 tires. Glad I went by and my info remained in the system. #stillwinning read more

Discount Tire - Outlets with USB ports. - Tires Near Me - Madison, Wisconsin

They greatly impressed me. I went by to get snow tires two or three weeks ago, arriving around about an hour and a half, maybe an hour and 45 minutes after they had opened. When I saw how many people were there ahead of me, I thought that I was going to be there all day. Nope; they had me on the road in a little bit over an hour. Their prices were really reasonable, their customer waiting area was super clean, and all of the staff I interacted with were quite helpful and friendly. It was basically as good of an experience as could be reasonably expected from a tire shop. read more

Ordered my tires online and had them shipped to the store so they could install them. I was able to get an appointment just a few days out which was great, and when I got there I was only there just over an hour, and the lobby has wifi and a place to sit and work if you'd like. Friendly staff and quick service! read more

Discount Tire - You can watch your car getting serviced from the lobby window into the garage if it's in this spot! - Tires Near Me - Madison, Wisconsin

Went in for new tires, the tech helped me find the right tires at a fair price and set up a time for me to come in. The day I came in they were able to get me in and out of there within 30 mins. The tech was attentive and also really informative letting me know of future problems I could encounter. I will definitely come back soon with my other vehicle. Thank you guys! read more

I've been a customer of the Junction Road Discount Tire for quite some time. They're very popular, and always busy (for good reason). I tell everyone I know to go there. That being said, I was over on Verona Road doing some other errands and saw the new Discount Tire. I stopped in because I wanted a copy of my last bill (lost it) for my records and they happily printed that out for me. I asked a few questions about some tires I'll be getting and was on my way. In the meantime, I develop a slow leak in a car tire. I booked an appointment online and headed in first thing that morning with the bad wheel - I took it off to bring in, figuring I'd drop it off and pick it up. They encouraged me to have a coffee as it would only be a few minutes, so I waited. 20 minutes later, I got my tire back all patched (and cleaned, rim buffed out, etc.). Excellent service, friendly people - and less busy (for now)! read more

I had a great experience with this location. I definitely will consider them when buying new tires. Thank you to everyone there I truly appreciated you. read more

I had a great experience at Discount Tire. I bought my tires online, and made the appointment online for 8 am on a Friday. They had 3 or 4 techs on my truck at one time, and it only took 40 minutes to do all 4 tires. The whole experience was quite good. read more

They did a good job with my tires. Fast, friendly, clean environment. I will go back in the future. They did have free bottled water and nice comfy chairs to wait for your car to be done. They told me an it would be an hour and only took a half hour. Keep up the great work. read more

I am very impressed by this store. Professional staff and mechanics, clean & inviting store. I replaced 4 tires for my truck and couldn't be happier with the purchase and service I received. read more

The service was truly excellent. I had picked up a nail in a tire. They got me in right away. They did the job quickly and kept me appraised while they worked. I was back safely on the road right away. I will use them again for sure! read more

Great service and short waiting time. They offer options and let you make the decisions and not let you buy anything you do not need.

Amazing Pl.! Michael, my customer service representative, was very attentive, and kept me updated on the sasms vehicle the whole day. My technician, Brian, was also awesome. He explained the fix very well, and was courteous and professional. We definitely recommend going out here! read more

I have been very pleased with discount tire! They keep me on top of tire rotation and inflation. They are fair with tire damage, repair and replacement. read more

I was with them for years I thought it was great they insurance to replace your tires for free if they get damaged . I had a Cooper tire spilt entirely in half on me I got there . I keep having other issues with other tires . I was always going there because if slow leaks etc .They replace them because they sell crappy tires . I went somewhere else got tires and never had any issues ! read more

Great service. Friendly and thorough. We ended up here on a busier day and employees were patient, kind and worked quickly while making sure to take time with each customer. read more

a few weeks ago, I stopped into this tire store with a girl friend that did not speak English as she needed new tires on her car. It was not easy to get customer assistance, but finally someone did help us. They took a long time getting a quote, not sure if the employee was new or if he was just not very knowledgeable, in any event we went somewhere else where they spoke Spanish. read more

Scheduled appointment for 5:30PM. It is now 7:20PM car is just about to pull out. If you are running behind give a courtesy call. That's almost 2 hours for tires. Straight up not cool. They did refund 50% labor but I'd rather my car out in a timely manner or received a call so I don't have wait 1 1/2 hours in my car. read more

MINUS ONE RATING. BEWARE! The most terrible experience. We purchased 4 brand new tires with a lifetime warranty for 60,000 miles. The employee at the shop did not know how to put the spare in my LEXUS SUV, he had to have other employees help insert the spare as my husband watched. We left the store awhile later after the tires were mounted. Approximately, 30 minutes later we heard a loud noise. The car began to swerve and become uncontrollable as we flipped over on the highway across the lanes landing in a ditch on the other side. My husband, daughter and myself found ourselves hanging upside down by our seat belts. The tow truck driver and officer looked at my vehicle pointing to the tire, and told my husband that is what caused us to crash, that the tire had blown off the wheel with dirt and grass inside of the tire. Jim Brandt handled the claim for DISCOUNT TIRES and said that there was no nail, or cut on the tire so it was not their fault. The tire BLEW off the wheel!!! The tow company said I guess DISCOUNT TIRES warranty doesn't mean anything. Whomever appraised the vehicle apparently did not view the tire and report the actual findings. The vehicle was sitting upright in the tow yard by now, and the appraiser did not talk to anyone at the tow yard so an incomplete assessment was done, unless he purposely ignored the condition of the tire and wheel. DISCOUNT TIRES does not accept any responsibility for their product, the substandard or faulty employee service. Was an inexperience, incorrect job done in putting on in the brand new tires? No culpability for the tire that blew off a wheel right after leaving their shop. My family and dogs could have been killed, and we could have caused injury, or the death of the other drivers. read more

I no longer live anywhere near a Discount Tire location, but this is still my go to tire provider. They have a pretty extensive network and offer free rotations at all of their locations, so I can stop in at any of them while traveling. My tires had gotten pretty low, so I was anticipating getting new ones today. They checked them out before trying to sell me anything and agreed with my assessment. They patiently went over all of the options with me and were very accommodating in trying to get me in today or ordering something quickly if I wanted specific tires. They also went over pricing and rebate information extensively for each option. The best part, they gave me a credit for my old tires not going quite the mileage that they were guaranteed at without me even having to ask for it. I ended up having a set installed today, and the whole process took about 30 minutes. I logged online to fill out the rebates form while still in the shop, and it took only about a minute. Left feeling satisfied with the experience, despite generally hating dealing with anything for my car and feeling distrustful of technicians. Everyone was very kind and professional, and the communication seemed very forthcoming. read more

My car jeep need a new tire sensor. The manager Chris and staff Jake did above and beyond to replace the sensor in timely manner.

They rock. Outstanding price, outstanding service & far better than competitors. 1. The mounted, out-the-door price was $82 less than tirerack, before incentives. 2. Adding rebates, I was able to get $120 back vs tirerack at $70 back. 3. I paid $132 less (tires mounted) than tirerack (tires unmounted). That's amazing. 4. They receive the tires the next day, informed me when they were in and mounted them, promptly and flawlessly, without any wait (wide, performance tires). 5. The sales people were knowledgeable, polite, efficient and professional. They were knowledgeable about performance cars and the tech that installed my tires, also adjusted my truck settings so that it wouldn't stick. He also reset my tire pressures on the dash, after installing the tires (Nicities that also demonstrated that the guy knew my car). 6. The sales guy gave me very good and accurate advice on the purchase. 7. The facilities were new, modern & clean. There were large windows with chairs and a counter where you could wait and view the work as it was being done. 8. The staff was friendly and invited me to look at the tires before they were installed. They asked me about any preferences that I had for how to handle my car and offered to let me drive it into the service bay (its a cammed corvette Z06). After realizing that my service tech was more experienced than me with corvettes, I trusted him drive it into the bay. 9. The discount tire website allowed me to enter two rebates online and provides tracking of the rebate cards. The sales person, also gave me rebate forms and circled the invoice ID that I would need to submit the rebate info. 10. These guys were outstanding. Woe to their competitors. read more

My boyfriend and I went to Discount Tire today for the first time to get a new tire for my older truck. We were early for our appointment but they got to us right away. Brian was so helpful and accommodating. Tyler did the work and did it well. Everyone was so friendly and they're very reasonably priced. They even checked my other tires and there was no labor fee. Definitely will go back if I ever need anything else done with tires. You guys rock. read more

Used online order only for them to state they didn't get tires twice . Everything is it will be 3-5 days to get , just waste of time to save a little. read more

Had a tire that was flat and couldn't get it to take air. Brought it to Discount Tire because of all the great reviews on Yelp. I wasn't disappointed. They diagnosed a tear and fixed it for FREE! I know where I will buy my next set of tires. Great service, nice people. read more

Excellent service. Chris the store manager was outstanding at taking the time to explain the tires needed for my vehicle. The technicians were friendly and worked quickly. Highly recommend. read more

Wow looking at the other reviews I am not alone with my opinion. This place is the best! I've typically found the prices at Costco unbeatable but they take a long time even for the free rotation. I heard that Discount Tire price matches so I gave them a call. Tyler was super straight forward and confirmed they would price match. I loved that I could make an appointment and that they were open on Saturday. When I got there, it was apparent that this is a well run operation. The place was clean, hot coffee, a nice seating area, a clear view to the service area, and an efficient process. We dropped the car off with Chris, they installed the tires in about 30 minutes, and they didn't hesitate to match the Costco price (about $120 less due to a Costco install promotion and manufacturer discount). I even got a $40 rebate for signing up for a new Discount Tire credit card and got 6 months with no interest. I asked Chris what a rotation would cost on another vehicle and they said they are free. I clarified that I didn't buy those tires from them and he still told me to bring it in and he would take care of me. This may be outside policy but combined with the rest of the process they gained a long term and loyal customer. read more