I would like to commend Wright's Auto Service for their exception customer serviced. The owner graciously agreed to take in my neice's car which would not start ahead of schedule. Her mom had just passed at Meritor and she needed the car. This was a great help to her at a difficult time. Thankyou to Wright's Auto Service! read more

I was lucky enough to find Wright's thru Yelp reviews. I am so grateful. Wright's is amazing. I appreciate that they give fair pricing and always go above what is expected. I brag that I found this place. It's a gem! read more

I visited Wright's auto services today to get my car maintained. It's a very smooth process and the owner is very friendly and welcoming. I drop off my car about 10 and get back about 6 pm. I was surprised by the speed and their quality. It's great to know honestly the situations of my vehicle with a detailed report. I would say they have a very fair price too. For expensive replacements, they also ask me and get me a good price too. This store can save you money and time. I will recommend to you and will get my vehicle back once needed. read more

I was looking to get established with an auto repair service since I am new to Madison. Plus, I prefer to work with a small privately owned business vs. a large corporate business. Wright's is close to my home and I have read some good reviews. I called to schedule a simple oil change to begin with. Super friendly staff plus I was able to get in within a week. Fair pricing as well. read more

This isn't for one specific experience at Wright's, but for all the times I've brought my vehicles there. A friend recommended them many years ago. I had a trusted mechanic at the time, but when that person closed shop, I went to Wright's and I've never looked back. They're incredibly friendly, and most importantly, honest. Don't expect a fancy place. But do expect a warm, family-run business who isn't looking to screw you over. I recommend them to all my Madison friends and just realized that I never wrote a Yelp review. Take your car there - Tom and his crew will treat you like family. You won't be disappointed! read more

My car door was severely damaged leaving the door unable to close. It left the door with a huge gab with rain and car wash water sipping through into the car. The side mirror's cover was also damaged in the process and the owner (Tom) who owns this shit hole and his daughter who both runs it denied responsibility, claiming that the car was damaged after hours when the car was parked outside. Do not take your vehicle to this place, they are inexperienced, unprofessional, lacks customer service with general environment very unkept. I am only giving them a star because there's no other option lower than that. read more

Wright's Auto Service - Damaged door and mirror cover. - Auto Repair Near Me - Madison, Wisconsin

Very good honest people and friendly and good quality work. Done wright the first time and good repairs.

If you are looking for a good mechanic in the Madison area that you can trust this is the place to go. With that said know they are very busy because of how good they are and therefore have a LOT of repairs continually flowing in!! read more

I decided the old dealership route of fixing the vehicle was not working well, so after a recommendation from a local person who had been around for year, I decided to make the change. My first visit to Wright's went about as well as could be expected...sort of. After wondering where the heck can I park my car due to a lot full of "spare parts" vehicles? and such I found a spot and went in. The people inside were friendly and very helpful. The price was great and I did not feel overcharged at all. Very honest and trustworthy (my problem turned out to be something simple caused by the dealership); they could have overcharged me as I was prepared for the worst, but they did not. Don't judge this book by the cover. I have been back once...same great service and will be back again...and again. read more

We can't say enough good things about Tom and his staff. Very, very honest, trustworthy, and fair prices! We are so grateful to have found Wright Auto! read more

I had been taking my car to the dealership where I purchased it but I felt like they were overcharging me and pressuring me to get unnecessary repairs done. Also, the service rep I had worked with for years and moved on, so it seemed like a good time to find a new mechanic. A friend recommended Wright's to me. The woman I spoke to me on the phone was very friendly and helpful. She fit me into their busy schedule for a free estimate. I took my car in on Friday and had the best experience! Tom was very kind and explained everything to me. I will be saving thousands of dollars! I also loved the vibe of the place. I grew up around people who loved to work on cars, so the place felt a little like home to me. They have all sorts of family photos on the walls and I got a kick out of the taxidermy. I kept thinking how much my dad would have enjoyed this place! Wright's is the real deal! read more

I am so satisfied with my experience here at Wrights! The best customer service, knowledgeable and the cost was on point, even paid less than what I was estimated! This place of business truly cares about their customers and it shows!! Thank You!!!! read more

My daughter was on a long road trip on a Friday afternoon and her car was losing power as she drove near Madison. She called me and asked what to do, and based on the Yelp reviews I directed her to Wright's. Tom and Angela were very kind to her, and even though they were booked solid they worked on her car Friday night and Saturday, diagnosed and fixed her vacuum leak and had her back on the road in less than 24 hours. Their pricing was reasonable, and Tom even texted me a video of the smoke test showing the vacuum leak. Great experience that made a nervous dad feel like his daughter was in good hands! read more

Tom Wright is an old time mechanic with extensive experience, expertise and compassion which is rapidly disappearing from the scene of our overpopulated and dangerously profit driven world. If you've got an emergency, he'll get right on it as he did for me, despite his busy schedule. His prices are more than fair. This is model for what auto repair should be and too often is not. You can have absolute confidence when you take your vehicle to Wright's, a service built on trust and hard work. read more

I started bringing my VW to Wright's Auto a few years ago after a friend said they were the nicest people in town. She was wrong- they are the sweetest people I've ever met! Finding an auto mechanic with integrity is GOLD. I won't take my car anywhere else. read more

Called the front desk, unfortunately a very impolite lady picked up. Though, I can't say anything about the mechanics, but I wouldn't want to call this place again. read more

My son is a student at The University of Wisconsin. As is always the case in life, things happen at the worst time. My son's battery died and he needed a new alternator for his Honda Civic. This all happened during finals just before Christmas break. I called Tom after hours and he agreed to take care of the car asap. Tom was incredibly kind and he took my call each time I called. Tom replaced my son's alternator. I am so grateful. Thanks to Tom, my son will make it home for Christmas. I definitely would recommend this place. read more

Tom, Derek, Josh and everyone else there are so nice and helpful. They will go out of their way to help you with any car troubles you might have. Being a brand new car owner can be stressful when its not running right and after having bad experiences everywhere else in Madison I finally found them and they helped me out right away. read more

Prior to my first major servicing, I visited a couple of mechanics to get a quote. Tom and Derek are really awesome. They kept to their appointment time and were very upfront and honest with me about what needed to be done immediately and what could hold off for a bit. They even took down and showed me the parts which were wearing off etc. In addition, the price they quoted has always been very reasonable and super competitive. Business is very good there. They don't have the biggest workshop around town, but their turnaround time is awesome. They get most repairs done the following day. When you show up to collect your car they will show the parts that they replaced, if you like, they would even let you take your old parts home as souvenirs! Since my first visit I have always gone to them for my regular maintenance check-up and oil changes. I have recommended them to many friends at work and couldn't recommend them more. read more

I had them replace a transmission for me and one of the techs "david" was working on my vehicle and took better care of my vehicle than I would my own he made sure I was followed up on the progress of the repair and made sure it was done right!! He even wiped down the inside of the van to make sure it didnt have any oil and hung a air freshener. I Couldnt ask for better service read more

I was recommended to go to Wright's by a friend of mine and I wanted to take the time to post a glowing review because the service was beyond my expectations. Tom and the rest of his staff are not only highly qualified, they are friendly, honest and very accommodating. If you are looking for a great mechanic, look no further! read more

I was visiting town and had a slow leak in my tire. They were able to fit me in and charged me less than $20. Very friendly service and seemed very trustworthy. read more

Excellent service and great availability! Come here if you want a job well done and at a very reasonable price. They have well experienced professionals and super friendly. Tom helped me this time. read more

I have been going to Wright Auto since Tom's dad, Stan owned the shop. I would NEVER take my car anywhere else. I have referred numerous friends and family members to their shop and they have never been disappointed. Tom is extremely honest and is an expert in his field. read more

Best customer service. Honest. Timely. fair-priced. The waiting room almost always has homemade treats and is full of family business charm.

Car trouble is never fun, but Tom has always made my experience pleasant. I stumbled across this shop when I first moved to Madison, and I wouldn't go anywhere else. Tom has a wonderful personality and offers very honest advice and very reasonable prices for his services. One time he looked over our car prior to a road trip and he even put air in our SPARE tire- just in case. He does the extra mile, and I couldn't speak more highly of Tom or Wright's Auto! read more

I've taken my car here 4 or 5 times since moving to Madison and would never consider taking it elsewhere. I can confirm everything said in the other glowing 5 star reviews. Tom is the owner who I've dealt with the most and it is obvious throughout your auto repair or maintenance process that he cares deeply about your car, your safety inside of the car, and your total bill at the end of the day. It is this consistently high level of care that separates this business from others in the area. A fantastic Madison business with great people. I highly recommend you look no further. read more

I would write a better review but I don't want people going hear cause there that good. The only thing is there works so good there might be a wait to get it done. but if you schedule ahead and drop if theres no wait then. read more