Stopped in today for a weird rattling noise after getting my flat tire patched elsewhere…read more 10/10 recommend. Car issues stress me out to the max. He called before fixing anything and I was able to pick up vehicle same day. Tom explained everything when I arrived and showed me pictures of the issue I was having (strut mount broke). Very grateful for the service and will be returning if any other issues arise. He didn't try to oversell anything. Car drives more sturdier than when I dropped it off!

honest, polite, get it right the first time...been taking my car there for years and never had a…read moreproblem with their service and repairs

Donn is extremely kind and respectful, he was willing to work with me on an estimate when I…read morementioned I could only afford one brake replacement instead of both. Service was finished in a timely manner!

I needed a to visit a local auto shop for some repairs last winter after my vehicle and a local…read morecurb had an altercation. Drove to Donn's that day and received excellent service. My car needed a few new parts and a realignment, which was completed in a timely manner at a reasonable price! I would highly recommend Donn's auto service for anyone needing repairs on the West Side this winter!

I actually ended up taking my van to my cousin (who is a mechanic) but the owner here diagnosed my…read morecar correctly and gave a reasonable estimate. Would def use in the future

My car battery died today- huge bummer. I called a tow person to jump it and then called Budd's for…read morethe first time ever for a replacement battery. I was met with the absolute best customer service. Not only did they squeeze me into a tight schedule but they also did a quick check over on my car and made sure it was running as smoothly as possible. I knew I needed an oil change and they were able to get that done as well. I spoke with one of the owners in depth about their business philosophy of repair instead of replace parts when possible and always taking care of customers. They were super helpful and nice and took the time to explain everything. I will be going to this spot for all my car issues for the rest of my time in Madison. I felt like they really cared for their customers and I'm so glad I found them!!

I just had rear shocks work done on my Mazda 3. I found out after paying for the job that I…read moreprobably overpaid about 500-700 dollars.

Charged almost $200 for a diagnostics check. Afterwards, they tried to sell me things and up charge…read morefor me for services I did not need. For example, they said my filter for the AC was dirty and should be replaced for about $80. I had just installed a new one a week prior. A bunch of scam artists trying to rob innocent people. Take your money elsewhere.

Disclaimer....the tires would have to be free for a 5 star rating....sorry, it's just how I rate…read morethings. With that being said, Tire Plus did an excellent job. An educated consumer is the best customer. I went in with information in hand on tires and what I wanted. I was going to order tires and have them install. They ordered the tires for me, honored the price I found on the tires and the installation and off we went. I have been back since and the had the same experience. I will go back again soon too (I should start a tire installation broker business). I recommend you go in with some knowledge of what you want, and life will be great.

DO NOT GO HERE! My girlfriend needed a tire replacement and…read morewas sexually harassed. During drop off, the mechanic creepily stared at her from time we walked in and was checking her up and down and said he loves her hair. During pick up, he again creepily stared at her through the window from the shop, creepily waved and smiled and then proceeded to make a humping sexual gesture with both hands. He stopped working and stepped out of the building to watch us drive away. A report has already been filed with the company/corporate. The invoice said technician : 12 Glenn. Again, DO NOT GO HERE!

On 01/06/26, I drove to Kwik Trip in Janesville, WI to help my girlfriend because the battery in…read moreher car had died. While sitting there for about 20 minutes waiting for her car to hopefully start, a gentleman named Brandon was parked near by and offered his assistance. He had an awesome portable battery pack and was able to jump her car in no time at all. He was very helpful and polite! You are lucky to have an employee like Brandon! -Keegan

West Town Monona Tire is a full service shop. They were 100% honest and friendly with me. My…read moregrandfather used to take me to Monona tire when they were a little shop in Monona and they haven't changed how they operate. They show you pictures of all the broken stuff on your car and tell you what needs fixing the most and really try to help you get your car working within your budget. I will come back for sure and I usually leave a car shop hating the experience. I went to chets and they ripped me off so bad my butt still burns.

Super helpful and very good pricing! It was below -10 today and our second car wouldn't start as we…read morewere leaving and they came out to help immediately.

Tony went above and beyond with me today! Exceptional service and great communication. Thanks again…read moreTony!!

I used to always go to big-name car shops like Don Miller Subaru in Madison but after getting a…read morequote for almost $2000 to get front control arm fixed, I knew I was being overcharged. I saw Crestwood auto clinic come up on Google and since I live in the neighborhood I decided to give Mark a try. I am so glad I did!! He had my car fixed within 24 hours and for less than half of what Subaru was quoting me for. He gave me updates and was thorough about explaining to me what was going on with my car. I love my experience there's so much that I convince my sister to go there who lives all the way in Fitchburg.

Mark is very responsive and knowledgeable. He was willing to spend time to try and figure out an…read moreunusual problem and when he ruled out a number of potential issues he let me know it would require a visit to the dealer with their specialized computer. He did not charge me for his time and effort because he was not able to fix the problem. This example of excellent customer service is why we now take our vehicles there when we need work done.

I've had everything I've ever owned in with these guys, BMW 740i, 535ix, Infinity EX35, Mercedes…read moreSprinter 3500 RoadTrek CS Adventurous, Ford E350 and we're talking cars from 1997 through todays Honda Ridgeline. The team at McDermott's from Marcus to Aaron and Ben the owners, and the other mechanics care about seeing you as a customer for a long time. They do the job the right way consistently, timely, cost effectively and with either OEM parts or replacement parts that are certified for your vehicle. These guys are incredible. They used to have this great old pooch that lived there but she's passed on. Unless I have a warranty issue, this is the only shop I go to. From complicated electrical work on my Sprinter to basics like tie rods, leaf springs and others they've got it.

Best Auto Service We've Had in a Long Time __________…read more I found McDermott's on the Nextdoor app in a sort of roundabout way when our regular service unexpectedly and unceremoniously dumped me as a customer. They didn't want to have anything to do with our 1983 Volvo anymore. It was too old, they said. Luckily neighbors on Nextdoor had some very nice things to say about McDermott's Service & Repair. I got my Volvo over there, and (long story short) I've been a customer ever since. I'm down to one car now, a 2014 Ford Fusion Hybrid, that McDermott's got running better than ever --- even when it was new. I am not kidding. And not only are they awesome and honest mechanics, their customer relations are top notch largely due to Marcus who is usually the primary contact for everything. As busy as they are, they really try to come through for emergency fixes. Our family is small. Just my spouse and me now with one car. I'm the only driver and a full-time+ caregiver. Having McDermott's nearby is a relief. This little family's car is in good hands.

I'll just say, the staff was prompt, courteous, professional, and very clearly explained the work…read morebeing done. And I'm not just talking about my work, but I observed how they were treating other customers as well, while I was waiting. Nice work, guys. The shop is clean and comfortable. The work on my car (4 new tires, mounted & balanced) was done very expeditiously. I would definitely return.

Changed my oil and looked at my breaks. They did everything well. Reasonable priced service.read more