I actually ended up taking my van to my cousin (who is a mechanic) but the owner here diagnosed my…read morecar correctly and gave a reasonable estimate. Would def use in the future

My car battery died today- huge bummer. I called a tow person to jump it and then called Budd's for…read morethe first time ever for a replacement battery. I was met with the absolute best customer service. Not only did they squeeze me into a tight schedule but they also did a quick check over on my car and made sure it was running as smoothly as possible. I knew I needed an oil change and they were able to get that done as well. I spoke with one of the owners in depth about their business philosophy of repair instead of replace parts when possible and always taking care of customers. They were super helpful and nice and took the time to explain everything. I will be going to this spot for all my car issues for the rest of my time in Madison. I felt like they really cared for their customers and I'm so glad I found them!!

I used to always go to big-name car shops like Don Miller Subaru in Madison but after getting a…read morequote for almost $2000 to get front control arm fixed, I knew I was being overcharged. I saw Crestwood auto clinic come up on Google and since I live in the neighborhood I decided to give Mark a try. I am so glad I did!! He had my car fixed within 24 hours and for less than half of what Subaru was quoting me for. He gave me updates and was thorough about explaining to me what was going on with my car. I love my experience there's so much that I convince my sister to go there who lives all the way in Fitchburg.

Mark is very responsive and knowledgeable. He was willing to spend time to try and figure out an…read moreunusual problem and when he ruled out a number of potential issues he let me know it would require a visit to the dealer with their specialized computer. He did not charge me for his time and effort because he was not able to fix the problem. This example of excellent customer service is why we now take our vehicles there when we need work done.

Super helpful and very good pricing! It was below -10 today and our second car wouldn't start as we…read morewere leaving and they came out to help immediately.

Tony went above and beyond with me today! Exceptional service and great communication. Thanks again…read moreTony!!

On 01/06/26, I drove to Kwik Trip in Janesville, WI to help my girlfriend because the battery in…read moreher car had died. While sitting there for about 20 minutes waiting for her car to hopefully start, a gentleman named Brandon was parked near by and offered his assistance. He had an awesome portable battery pack and was able to jump her car in no time at all. He was very helpful and polite! You are lucky to have an employee like Brandon! -Keegan

West Town Monona Tire is a full service shop. They were 100% honest and friendly with me. My…read moregrandfather used to take me to Monona tire when they were a little shop in Monona and they haven't changed how they operate. They show you pictures of all the broken stuff on your car and tell you what needs fixing the most and really try to help you get your car working within your budget. I will come back for sure and I usually leave a car shop hating the experience. I went to chets and they ripped me off so bad my butt still burns.

I've been going here for oil changes for the past couple of years, and the service and value are…read morealways great. What really keeps me coming back is how well they communicate -- they send clear email updates with the results of my inspections and use plain, easy-to-understand language when discussing anything about my vehicle. Reliable service, honest communication, and great value every time.

They are incredibly efficient and do good work with the car. You can book online or call -- both…read moreJosh and Zach were great to speak with and clearly explained what the issues were and possible solutions. They help you get where you are going too -- they offer ride share or a rental car if needed. I originally got an oil change but then also went and got my brakes done since my car was making a weird noise. It is hard to find a reputable trustworthy car shop and I can rest easy knowing I have that figured out now

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Donn is extremely kind and respectful, he was willing to work with me on an estimate when I…read morementioned I could only afford one brake replacement instead of both. Service was finished in a timely manner!

I needed a to visit a local auto shop for some repairs last winter after my vehicle and a local…read morecurb had an altercation. Drove to Donn's that day and received excellent service. My car needed a few new parts and a realignment, which was completed in a timely manner at a reasonable price! I would highly recommend Donn's auto service for anyone needing repairs on the West Side this winter!

Stopped in today for a weird rattling noise after getting my flat tire patched elsewhere…read more 10/10 recommend. Car issues stress me out to the max. He called before fixing anything and I was able to pick up vehicle same day. Tom explained everything when I arrived and showed me pictures of the issue I was having (strut mount broke). Very grateful for the service and will be returning if any other issues arise. He didn't try to oversell anything. Car drives more sturdier than when I dropped it off!

honest, polite, get it right the first time...been taking my car there for years and never had a…read moreproblem with their service and repairs

I've had everything I've ever owned in with these guys, BMW 740i, 535ix, Infinity EX35, Mercedes…read moreSprinter 3500 RoadTrek CS Adventurous, Ford E350 and we're talking cars from 1997 through todays Honda Ridgeline. The team at McDermott's from Marcus to Aaron and Ben the owners, and the other mechanics care about seeing you as a customer for a long time. They do the job the right way consistently, timely, cost effectively and with either OEM parts or replacement parts that are certified for your vehicle. These guys are incredible. They used to have this great old pooch that lived there but she's passed on. Unless I have a warranty issue, this is the only shop I go to. From complicated electrical work on my Sprinter to basics like tie rods, leaf springs and others they've got it.

Best Auto Service We've Had in a Long Time __________…read more I found McDermott's on the Nextdoor app in a sort of roundabout way when our regular service unexpectedly and unceremoniously dumped me as a customer. They didn't want to have anything to do with our 1983 Volvo anymore. It was too old, they said. Luckily neighbors on Nextdoor had some very nice things to say about McDermott's Service & Repair. I got my Volvo over there, and (long story short) I've been a customer ever since. I'm down to one car now, a 2014 Ford Fusion Hybrid, that McDermott's got running better than ever --- even when it was new. I am not kidding. And not only are they awesome and honest mechanics, their customer relations are top notch largely due to Marcus who is usually the primary contact for everything. As busy as they are, they really try to come through for emergency fixes. Our family is small. Just my spouse and me now with one car. I'm the only driver and a full-time+ caregiver. Having McDermott's nearby is a relief. This little family's car is in good hands.

Blew a tire on the highway late Friday afternoon near Wisconsin Dells…read more Got mini spare on but needed a special tire to match others. Called this discount tire store and Brian the manager found tires to match in Janesville Wisconsin. We could drive far with compact spare so he arranged for tires to be delivered within a few hours to his shop. Got us up and back on the road so we didn't have to wait until Monday. Great service and great manager.

This location used to be my go to store. I drove past another Discount Tire to have proper service…read moredone. Yesterday they caused a nightmare I am still dealing with today. I brought my truck in for a tire rotation and balance. I reminded them the air pressure needed to be reset. After waiting a bit I was ushered into the work area. The person working on my truck cross threaded one of the lugs. The lug nuts are not old as they were purchased from Discount Tire per their recommendation. They claimed the installer screwed it on by hand three turns instead of their company policy of five. A pain yes but it happened. They told me they would repair. My truck is going in the shop for other maintenance the next day and that can be taken care of. I get my truck back and the air pressure is 25 lbs low in the rear and 15 in the front. I had to have that corrected. I am also missing a center cap from my truck. The shop claimed it was missing when I arrived. They said they can order a new one. This is a comedy of errors and I'm paying the price. I would avoid this location. As a company I have bought tires for decades. This location is not up to par.