Justin is professional, kind, friendly, and respectful. Above all, he is knowledgeable and works…read moreefficiently, repairing our garage door in less than one hour. He is quick to respond and communicates very well. I would highly recommend you give him a call for any garage door services you may need!

Our garage door was stuck half way open. We first called the company that advertises on the…read morebillboards around town. They sent a fellow out who he said he couldn't repair our system "because we didn't install it." What??? We then called the local Madison Overhead Garage Door Services the next day. They sent out Dan, who was knowledgeable, courteous and got right to work. Done in less than an hour!! They're getting our business in the future!!

Yesterday, the spring for my garage door broke with a loud bang. I called Madison Overhead. They…read moreanswered right away. Very pleasant woman on the line. She told me that she would have someone out the following day between 12 and 2. Yay! Dan arrived today at 12:00. Very courteous and professional. He has been with the company for 18 years. That says alot. He replaced the spring and bushings (they were cracked) and lubricated all the moving parts. The door now works like new. On top of that, the cost of this service call was... I can only say... very reasonable. A+ I recommend you call them. :)

no show for appointment to repair garage springs. No call, text to cancel. I waited for 4 hoursread more

*Extremely* knowledgeable about garage doors, and can easily communicate the intricacies…read more Quick to schedule, fast work, well installed, with an attention to detail. A solid job for a solid door. ;)

They always do such a nice job with my Winnebago camper. I take it to them after each outing.read more

The web site said no service charge to come and look. The appointment was scheduled at 10am but he…read moreshowed up at 8 am and charged me 85 dollars for the service call and took off the broken chain He offered me a new garage door for $1,000, but I think I will look around after reading reviews and being overcharged and misled for the service charge.

Overcharged $2,200+ for defective work. Failed home inspection!…read more I am writing this to warn others about the poor workmanship and lack of reliability from A1 Garage Door Service. Service Details for Management: - Invoice #: 2546143306 - Service Date: Oct 20, 2025 - Technician: Michael Brania - Total Paid: $2,253.96 In October 2025, I paid a premium price of $2,253.96 for what was supposed to be a high-end "Max Life" spring and cable upgrade. I was promised top-tier safety and a lifetime warranty. However, during a professional home inspection on March 16, 2026, for the sale of my house, the system was flagged with TWO MAJOR SAFETY DEFECTS (Report #HOMESTART-726): - Excessive Spring Tension (Defect 4.4.1): The door was operating with hazardous force due to improper installation/tensioning. - Non-Functional Safety Eyes (Defect 4.5.1): The critical safety sensors failed to work entirely. Because I have already relocated to California and am in the middle of closing the sale, I could not wait for A1's warranty process. I was forced to pay another $715 to a different contractor to fix A1's mistakes immediately so the house could pass inspection and close on time. I have the inspection report and the repair receipts to prove this. I am extremely disappointed that a $2,200+ job resulted in safety defects just five months later. I expect management to contact me regarding a refund for the repair costs I had to incur due to your technician's failure.

Called A1 to have 2 Doors installed, set up a time, confirmed time, Waited all day for them to show…read moreup, No SHOW, No Return on calls, NO WORK DONE BY A1 GARAGE " 0" RAITING in my book!

Old school businessman. I called, we talked it over for a few minutes, he gave a ballpark quote,…read moreappointment made same time, he showed up on time, finished within the time period, no problems. Literally simplicity itself. He was knowledgeable about different products and his quoted price was $175 less than the 'experts' that sold me overpriced garage door springs earlier. Now do the same for a plumber and electrician.

Tried to get my original installation company out and didn't even get a call back. Dan's was out…read morepromptly, did great work when he said he would. Great personable honest person. Not easy to find now days.

This is what customer service should look like everywhere. Quick and courteous on the phone. Tech…read morecalled to give a heads up when he was 10 minutes out (ended up being 5 minutes earlier than the original appointment window). Friendly and straight to the point technician. Explained everything clearly, offered preventive maintenance tips, and was done inside of 30 minutes for a spring replacement. I will being going with Anytime Garage should the need every arise again. I will also be recommending them to anyone that asks. Super impressed.

I had to contact WI Attorney General and they are investigating them for price gouging…read more I had a simple issue to change out a cable for a few $, but they insisted I needed a brand new system for over $1,000. I found out soon after I was scammed.