no show for appointment to repair garage springs. No call, text to cancel. I waited for 4 hoursread more

*Extremely* knowledgeable about garage doors, and can easily communicate the intricacies…read more Quick to schedule, fast work, well installed, with an attention to detail. A solid job for a solid door. ;)

Titan did a great job. Craig, the technician, was very thorough in explaining the issue with why…read moreour door stopped working, and the garage door even sounds better & quieter now. He gave a clear estimate of the costs, including on future work to consider and overall i am pleased with the work and finding this place. would definitely recommend and use again.

Had a garage door misbehaving, and requested a quote from Titan through the Yelp! app. They still…read morewanted me to call the office to schedule an appointment, but was able to have someone come out the next day. The tech arrived on time, was very friendly and helpful. He checked a lot of things to try to diagnose the problem, and explained what he was doing the whole time. Unfortunately I need a new garage door opener, but he was able to get it in a spot where I can keep using it while I weigh prices and options for the replacement.

Our garage door was stuck half way open. We first called the company that advertises on the…read morebillboards around town. They sent a fellow out who he said he couldn't repair our system "because we didn't install it." What??? We then called the local Madison Overhead Garage Door Services the next day. They sent out Dan, who was knowledgeable, courteous and got right to work. Done in less than an hour!! They're getting our business in the future!!

Yesterday, the spring for my garage door broke with a loud bang. I called Madison Overhead. They…read moreanswered right away. Very pleasant woman on the line. She told me that she would have someone out the following day between 12 and 2. Yay! Dan arrived today at 12:00. Very courteous and professional. He has been with the company for 18 years. That says alot. He replaced the spring and bushings (they were cracked) and lubricated all the moving parts. The door now works like new. On top of that, the cost of this service call was... I can only say... very reasonable. A+ I recommend you call them. :)

I called last week for a non emergent issue (when I close the door it bangs horizontally and clangs…read morequite a bit). Clearly wasn't functioning 100% and it would need to get worked on eventually. I'd rather have an expert come out and fix it before it needed an emergent repair. I called last Thursday and they would have been able to come sooner but I scheduled it for 5 days later. They came out today, fixed it (thankfully just some rollers that needed replacing), and were in and out in less than 30 minutes. Reasonable charge and repair. Clearly some businesses could "soak" their customers that don't know, but they didn't even balk. Recognized the problem, fixed it, charged what I think is fair, and were exactly what one would want. I would go to them without hesitation moving forward, HIGHLY RECOMMENDED!

Local wise smart. Fixed problem rather than patch Prompt…read moreand well equipped truck. Years of experience

I've called on Overhead Door at this location three times in the past 12 years or so and have very…read morelittle to complain about. First time was about 12-13 years ago - we needed a new door and had them come install a door and opener. I don't recall any complaints with the appointment, job or service. The door has been excellent. Second time, I popped in to the location to buy an extra garage door opener for my senior mother who put hers thru the wash! Replacement opener was a bit expensive but they were very helpful in getting me the right one. Only reason I don't have this review as 5 stars is when I realized my mom's remote was fine... I wasn't able to return the opener I bought. (its still sitting around my house if anyone wants to buy one!) I was a bit bummed because I assumed if it wasn't needed that I could return it. Maybe I'll need it one day... Third time was a week or so ago - one of the springs on our garage door broke. We called first thing in the morning and stressed the urgency of getting repaired that morning because the wife and I had multiple appointments that day. A super nice guy (can't remember his name now) came early in the morning and did a great job repairing it. Very excellent work, service and speed. I've had no issues up to date and wouldn't hesitate to call them again in the future.

I called to ask if they could replace a keypad at my home in Madison. Guy answering the phone was…read morerude and didn't seem like he wanted the business at all. Getting any info was like pulling teeth. Called a competitor and help is on the way.

Old school businessman. I called, we talked it over for a few minutes, he gave a ballpark quote,…read moreappointment made same time, he showed up on time, finished within the time period, no problems. Literally simplicity itself. He was knowledgeable about different products and his quoted price was $175 less than the 'experts' that sold me overpriced garage door springs earlier. Now do the same for a plumber and electrician.

Dan came out quickly and did a terrific and professional repair of our broken overhead door spring…read more His price was very fair and he advised us how to keep the door lubricated in the future.

The technicians were excellent - very knowledgable, friendly, polite & timely. They called before…read morearriving and got the job done in good time. Very pleased with my experience. I was a bit startled by the cost, though. I wish the customer service folks had mentioned how much it would cost for the counter balance reset of the springs (an unexpected $150 added to my bill at the end - ouch - just to reset the springs we already have, no new springs included in the purchase cost). I don't know much about garage doors, but it seems to me that this should have obviously been included in a rough, verbal estimate over the phone and it wasn't. It nearly doubled the amount I was expecting to pay. So, just beware of this added cost. Looking at other company estimates to reset springs, this is definitely on the higher end of what I'm finding.

They always do such a nice job with my Winnebago camper. I take it to them after each outing.read more

This is what customer service should look like everywhere. Quick and courteous on the phone. Tech…read morecalled to give a heads up when he was 10 minutes out (ended up being 5 minutes earlier than the original appointment window). Friendly and straight to the point technician. Explained everything clearly, offered preventive maintenance tips, and was done inside of 30 minutes for a spring replacement. I will being going with Anytime Garage should the need every arise again. I will also be recommending them to anyone that asks. Super impressed.

I had to contact WI Attorney General and they are investigating them for price gouging…read more I had a simple issue to change out a cable for a few $, but they insisted I needed a brand new system for over $1,000. I found out soon after I was scammed.

These guys have amazing customer service. My Jeep was stuck in the garage when we called. They were…read morethere within 4 hours. Very reliable and extremely helpful. I 100% would hire them again and recommend then to everyone I know. Jerimiah and Maurice were the tech's to come to my house and they went far out of their way to help us out as quickly as possible and were extremely friendly and understanding of our situation.

Our garage door stopped working and I tried to fix it myself. However, some jobs are best left to…read morethe pros. I called and inquired with about 8 companies late on a Thursday. Most could not come out until late Friday or Monday. Twins was so responsive and said that they would be out in the morning. Nicholas was so communicative and was right on time. He provided all of the options and gave us great, speedy service to get our door working again. We will be reaching out for future garage door service.