Incredible customer service, quality and value! In the middle of a very cold spell our older garage door opener finally gave up. I called a few companies and after the usual sales pitches, I was completely sold when I got to Adam at Garage Door Pro. His no sales pressure conversation with me, the option to try to repair it if they could, and the range of prices that I could expect to pay if they could not repair it convinced me to let his repair/installer come out. Ricky was able to come out the same day with the same laid-back non-sales pitch conversation style. We discussed options, he was completely transparent, explained cost ranges, timing, and answered all of my questions thoroughly. I initially thought I would call a few other vendors but decided that my experience had been exceptional and there was no need to call anyone else. Ricky was professional and communicative throughout the process and done replacing our garage door opener in 2 hours - just as he had estimated. Ricky then explained and helped program our new openers, keypad, and even the phone app that we could use and share with family to open and close the door. He left the garage better than he found it and all of the parts and boxes were completely removed. I highly recommend Garage Door Pro and installer Ricky to anyone who is looking for easy, professional, knowledgeable, garage door service and sales. The experience was so great that I won't be looking anywhere else for my garage door needs in the future. read more

Had a cable snap in the late morning- door wouldn't work at all. Did some searching, found good reviews here and contacted Garage Door Pro via this application (recommend you contact them directly instead, as my email was flooded from ALL sorts of companies). Adam responded almost immediately- proved he was not a bot (!) and said his tech Ricky could be there today if needed. Ricky got here within like 30 minutes! Super nice guy- assessed the situation briefly, then did a more thorough inspection. Ended up replacing both cables, checking springs and such, lubricating and putting in at least one new roller. Pretty straightforward guy, told me what really needed to be taken care of right now and what seems to be okay for awhile longer. I'd recommend Ricky and Garage Door Pro- will have them back for any additional work and perhaps another new door. One thing, though- don't forget to mention the 20% new customer discount- I did forget! Would have saved another 60 bucks or so if I remembered! Ricky did apologize for also not remembering, but said it would be applied for the next job. Regardless, fair price for an emergency visit- and good guy to boot! read more

Service call with Zach was amazing (and over two days communication). To be honest, I was a "terrible customer" who was 100% thinking I needed a total door replacement (I keep my 18' boat in garage so I set up appointment to do a big door replacement for security). Upon sleeping on it. I decided the door I had was "acceptable." It works and I was hoping they could change my order and just look into a garage door opener instead. Zack was very flexible with 1. listening to me. 2. changing my order. 3. still having a Tech come out same day and make it happen. Dave was my Teck who showed up same day. My 2 car garage had never had a garage door opener yet. I only had 3x simple truss 2x4's spanning the ceiling of my 18' A frame garage. I was concerned about enough support for the overhead door opener. Dave took the time move the truss over to an area that allowed the door opener to be installed and 1. still is a truss, but also supports the opener in a better area. Because Wisconsin Garage Door Pro honors a warranty. I had no issues saying OK to the install. It works great! read more

Garage door torsion spring snapped and car stuck in garage 9am. Called place that installed my garage door originally and were unable to come out to service it. Read some reviews of other local companies, including more common known ones that advertise, and seemed like a mixed bag out there. Came across this company and good reviews. Called and spoke to owner Adam who got me an appt from noon-2pm (called close to 10am) which was great considering wife needed van out of garage later to pick up kids. Very reasonable repair rates, and offered different types of springs for different pricing tiers depending how many cycles desired/felt worth paying for. Sam the tech was great to communicate with every step of process, checked and tuned up rest of components and recommended to replace drums at this time given age (15 yrs old) as well which was also reasonable. Done before repair window closed, and arrived on time. Will recommend and use again should anything else need it in future. Thanks again! read more

Asked for a quote on new springs as well as a completely new opener and these guys came out same day to see what they'd be working with to provide a free and fair quote and stuck to the price and products agreed upon. I chose them to do the work, and they did the job on the spot all within a couple of hours. Great customer service and THE best price after calling at least 3 other places, some of which who did not offer up front pricing OR a free trip out (to Waukesha, WI). Our new Liftmaster works great and synced easily to our Honda Home Link and to our MyQ app. Plus, it has a 10 year warranty. I'd recommend Adam G and David R to anyone. read more

David the owner followed up with me very quickly. He worked to schedule a tech as soon as I needed. David the tech confirmed our appointment and was on time. David identified the issue and cause and provided estimates and options. I accepted an option for repair and David was able to complete the work at that time. I found David to be professional and thorough in the work he did to repair my door and check it over completely to make sure it was working properly before he left. David also performed a thorough inspection and maintenance of the rest of the door and components. I was very satisfied with the work completed. read more

First and foremost to mention is how Senior friendly they are. Their service rep (Sam) took his time to explain and answer all my questions. He never tried to up-sell or patronize me. That meant a lot. His estimated cost was spot on with what I'd imagined so that was a relief. That cost included breakdown of old door, material haul away, complete installation of everything tax included. Only one installer completed all that within the span of six hours they next day after I gave them the go ahead. Impressive. I wouldn't hesitate in recommending them for your project - part(s) replacement or whole door install. read more

I needed 2 new garage door openers. Adam at Garage Door Pro was the first to return my call. He spent quite a bit of time with me discussing product options. He recommended Liftmaster because of its excellent quality and reputation, and its one-piece steel rail system. Ricky came out the very next day to install them. He was very polite, professional and knowledgeable. He installed the 2 openers and keypads quickly, efficiently and neatly! He provided excellent communication during the install and clear instructions. I HIGHLY recommend Garage Door Pro. read more

I had an excellent experience with Garage Door Pro! My garage door springs broke unexpectedly, and I needed a quick fix. Ricky from Garage Door Pro came out promptly and got to work right away. He was professional, knowledgeable, and took the time to explain everything to me. The repair was done quickly and efficiently, and now my garage door works like new! I was really impressed with the level of service and the quality of the work. Highly recommend Garage Door Pro, and especially Ricky, for anyone needing garage door repairs! read more

Adam was the first to call and I immediately felt a connection to him. He explained everything clearly and quoted a very fair price. Today my new door is in operation and I can't be happier! Angel did an excellent job with taking down the old door and installing the new one. I ended up with a new motor as well and am thoroughly pleased. Zach also gave me tips on future maintenance which I will make sure to do. I would not hesitate to recommend this company to anyone looking for a quality and trustworthy company! read more

From my first interaction with Adam on the phone to the completion of my new garage door and motor installation (all within a few days), performed by Ricky, I have been 100% satisfied with Garage Door Pro. They were transparent on all my options, walked me thru everything and had great customer service/communication. Adam (the owner) even followed up with me the day after the installation to make sure we were happy with everything. Thank you Adam and Ricky. I would highly recommend your company / team! read more

Came back from vacation to find a broken spring on my garage door. SP Garage Door Service came to my rescue!! Of note, they called me back immediately. Zach arrived and saved the day. He was very professional and explained everything he was going to do. Along with replacing both springs and cables, he also installed a new garage door opener that was long overdue. He completed maintenance on the entire system. I would highly recommend SP Garage Door Service. read more

Garage Door Professional responded quickly to my inquiry for needing my garage door repaired. They were able to add me to Ricky's schedule for the next day! Ricky provided great communication regarding his arrival and was timely. When he arrived, he took the time to investigate and clearly explained what the problem was. Before he began the repair on the spot, he gave me a reasonable quote. Repair was done within the hour. Highly recommend Ricky and Garage Door Pro! read more

Called Adam at 7:00 pm for an emergency door repair. He sent Ricky to fix the problem and they were great! Ricky fixed the problem within an hour and our door was back and working! Their communication with me was exemplary. They called to let me know they would be a little late AND they kept me informed on their time of arrival. Couldn't ask for better service and repair. We are not going to use them for a brand new garage door in Spring! read more

Someone damaged my garage door and both my cars were stuck in the garage. I called Wisconsin Garage Door Pro and they had somebody out within the hour. He gave me a free assessment of the damage and estimate. He had everything needed to fix my garage right there on the spot. It didn't even take twenty full minutes before he was finished. I highly recommend them if you need immediate, reliable and good quality service. read more

I am amazed and delighted with the service I received from Garage Door Pro. In less than 24 hours from the first communication with Adam, I have a new garage door. The people doing the work were professional and competent. All my questions were answered quickly. The price was fair. The work and communication were exceptional. I highly recommend Garage Door Pro to anyone needing to replace a garage door. Patricia P. read more

I got stuck in my garage and called immediately for help. Garage Door Pro responded right away! Within an hour, the technician, Dave, arrived. He replaced a spring and the torn cable. Dave was very kind, and knowledgable. I highly recommend Garage Door Pro. They are reliable and professional. I will definitely call Garage Door Pro in the future when I decide to install the door I have budgeted for next year. read more

I am pleased to commend Adam and his team for their exceptional work on the installation of my new garage doors. Adam maintained excellent communication throughout the entire process, ensuring that all of my questions were promptly addressed. Furthermore, he followed up a few days after the installation to check if I had any additional inquiries. I highly recommend their services for any garage-related needs. read more

Carl / Milwaukee Scheduling 5 stars Communication 5 stars Explanation of service 5 stars Work quality 5 stars Ricky showed up and explained the work needing to be done, had all the parts for the repair and finished in about 2 hours. Also offered recommended steps for ongoing care and possible replacement of other items. My garage works great, would highly recommend him to friends and family. read more