I would not recommend this company for the reason they are completely unprofessional. I signed up for roof repair back in early November and was told the work would be done in 3-4 weeks. They did not even call within 3-4 weeks to schedule the service at which point they scheduled it 7 weeks from when I signed up and gave them my deposit. I was scheduled for this Thursday and then they pushed it out again another week. Not once did I tell them I needed the work done by a date. They continue to miss the date they provided. It's beyond frustrating as I have other services schedule to follow the work they do. 100% unprofessional. There is zero reason to treat a customer like this. Is my job getting pushed out because it's not as big of a job as other jobs ? If that's the case, just have a minimum job cost that you're willing to take on rather than treat people like this. I don't know if their quality is good because I haven't had the work done, but going to look to find another company. read more

My first experience with Lyons Roofing was back in 2011 when I was selling my house and needed some repairs made to the roof. They were quick, on time and affordable back then. Fast forward to August 2019 and as I am leaving my house one day I notice several roof tiles in complete disarray and figured it was storm damage and that I was going to need a roofing contractor again. I called Lyons and they go me an appointment set up with Jeremy to give me an estimate on 8/22/19 at 10:30. On that morning Jeremy call to tell me he was knocking on the door but there was no answer and wanted permission to gut up on the roof. This was odd because I knew someone was home so I verified what location he was at. Needless to say he was sent to my old house. Jeremy told me he would contact the office to reschedule. Within minutes Nicole from Lyons roofing was calling me to reschedule and to my complete surprise she was able to schedule Jermey for the next day at 9:00. I certainly was not expecting that, I figured it would be another week before I saw him. Jeremy showed up Friday morning and checked out the roof and confirmed the tiles had been moved around by the wind. He said all that was needed was to reposition the tiles and the entire roof looked good and if there was anything else they could do just give them a call. Oh and there was no charge for him putting everything back into place. Amazing! I would have figured there would have been at least some kind of basic service fee but instead they continue to exceed my expectations of customer service. Thanks Lyons Roofing! read more

I had an appointment today at 9 AM and so far nobody showed up. I received a call yesterday from them saying they had a cancellation so I accepted. I called today only to get an answering service. I found them on Channel 3; I guess I fell for the hype. read more

Alex from Lyon's Roofing is exceptional. My new roof is leaking and I hired Lyon's to inspect it. Alex spent a lot of time and looked at my roof very carefully. He explained in detail what the problems were. Alex educated me about how a roof should be installed and what the codes are. I feel better prepared to advocate for myself with the company that installed the roof inappropriately. if I didn't have a warranty with that company I'd hire Lyon's to do the job. The inspection fee was worth every cent. read more

I made an appointment online the night of a heavy downpour that really started to come in at the damaged roof area. I selected to be contacted ASAP and indicated PM as the best time to call. They got back to me the next day at around 1:30pm, asked me questions about the damage, answered my questions and scheduled an appointment. The pricing was tough but for the quality of service and craftsmanship they provided, I think the price was an excellent value. It's been over a year and a half and I've had no leaks or issues with the repairs. We've had some pretty bad storms in the past year and everything's held up. I would recommend them to anyone looking for quality roof repair. read more

The good - Very polite people. The bad - I had a contract in place with Lyons and they backed out at the last minute. Beginning of March Lyons came by and looked at the scope of work needed to replace my residential walk deck in Phoenix. A contract was agreed upon and signed. Work was scheduled to begin early June and materials were delivered the end of May. All seemed well. Lyons came by 4 days before the scheduled start to look at the deck again. The next day they backed out of the job. No explanation was given. Just a lot of double talk. No bidding a job is OK. Backing out of a signed contract 3 days before it starts isn't. Wasting 3 months of my time is unacceptable. read more

These guys came out and left a huge mess. Nails everywhere. I have kids and pets! A few weeks after installing my roof it rained the roof LEAKED and flooded my house I called them and they FOUGHT me OVER it. Finally they sent someone out. The ROOFERS had failed to put a roof transition piece on. They PROMISED to repair the damage and the damage that happened in the house due to thier error and appolized. They said call back to have someone fix the walls and ceiling. They denied that and said no after calling to schedule that! A month later or so the roof began to warp. I called them again they FOUGHT and argued. They sent someone out and finally fixed some raised parts. TODAY it was a little windy not much at ALL. Light breezes. The roof began to lift in areas and it was flapping. I heard it in the house! I went out and when the breeze came the roof would lift in areas!!!!!! I had a neighbor who does consruction look at it and he fixed it and said tbe ROOFERS NEVER NAILED THE SHINGLES DOWN OR SEALED IT. WTH!!! He walked it and said looks like other areas may be that way. Wth. What a piece of crap place Lyons roofing is. Dont even waste your time calling cause they wont do good work, back thier work and will fight and belittle you. Roofing is expensive work and you should get good reliable and competent honest and integrity driven company THEY ARE NOT THAT. move on. Don't let this woman's reply have any impact on my review, same old story read more

We're really glad that we went with Lyon's roofing for two family jobs. One was a foam treatment on a flat roof on our son's home and the other, a full roof replacement on our's. They did a great job and cleaned up the yard afterward. Highly recommend these people! read more

After doing the estimate thing with multiple roofing companies, I choose Lyons Roofing. John, my estimator, was extremely thorough about the different options and what I could expect. The workers were neat, respectful and professional. As was everyone else I dealt with. read more

I hired Lyons Roofing in August 2015 to replace my roof after getting quotes from five companies. The price fell in the mid-range of the companies and they offered no-interest financing through a third party if paid within a year. I have a flat roof and needed a new foam roof. They sent two supervisors to inspect the site prior to scheduling the work. They estimated that it would take several days to remove the old roof, replace rotted plywood and fascia as needed, and apply the foam, three coats of elastomer with a granular coating (1/16 inch rocks). They arrived on time and tore off the old roof and applied the foam in one day. After the first coat of elastomer was applied, the project manager visited the site. While we inspected the work I questioned why some rotting fascia boards were not replaced. He agreed that they should have been replaced. He also found a small section of plywood roofing visible on an overhang that needed replacement. He was surprised that the crew missed these needed repairs but assured me that they would fix them. The carpentry and foaming crew showed up a few days later and replaced 84 feet of fascia, the small piece of roofing plywood, and re-foamed the portion that they had to remove. They did an excellent job. The entire job was finished a few days later with the additional elastomer coats and the granular coating. I am pleased with the final job, but I can't help wonder if there is more rotting plywood under the foam. Time will tell... I still would recommend Lyons Roofing to friends but I would caution them to inspect their roof for needed replacement boards after the old roof is removed and before they start the foaming process. A handyman could be hired for a nominal fee if they didn't want to do it themselves. I would also recommend applying the granular coating. Before that coating was applied, I heard a bird pecking on the roof. I have had no such problem after the granular coating was applied. read more

January 1st 1993, I started Lyons Roofing. March 2005, I sold it to Paul and Rhonda LaNue. I hear good things about them and I can tell you they are both Terrific human beings. I'm PROUD they are carrying on in the tradition I started. I always tried to be completely honest, fair in my pricing and to bring VALUE to any relationship...............Good Work you guys. Patrick Lyons read more

I bought a home that Lyons had recently re-roofed. First of all, I could see it looked like a well done, top quality installation. They transferred the 10 year warranty with no hassle. When I needed one tweak, they came right over and took care of it for no charge. And re-attached my roof owl! I am careful about actually "recommending" companies, and I absolutely recommend Lyons Roofing! Almost forgot....all the staff I've interacted with have been friendly and professional. read more

I called and scheduled an estimate with Lyons roofing. It has been 4 weeks after they came to my home and I still haven't even received an estimate. I called 10 days ago and was told by the rep who came over to my home that he will send me the estimate by the weekend. It has been over a week and still nothing came in. You can just imagine what kind of service you will receive if they can't even send you the estimate as they promised! read more

Lyons Roofing recently replaced the tile on my roof. From the initial call to post-installation they did an amazing job and kept me informed as to what they were doing. They were professional and prompt (thank you Floyd and Michael) and genuinely cared about me as their customer with no surprises. It's encouraging to deal with a company like Lyons Roofing that have courteous employees whom deliver quality workmanship and customer service. As a very satisfied client, I highly recommend Lyons Roofing. You won't be disappointed. read more

Excellent experience with Lyon's Roofing. We've had them perform a roofing re-coat which turned out great and to work through a more complex roofing project which they completed quickly and for much cheaper than what a builder wanted to charge. Overall experience has been great! read more

Paid $550 for a roof tune up which on the phone would be replacing the missing shingles and fixing the leak on the rolled roofing of my patio. They came and replaced the shingles(look great) but then the guy never asked where the porch cover was leaking so when he said he was done I was like "did you guys remember the porch cover. I can show you where it leaked to make sure" and the guy said no need it's all sealed up. Then it rained and sure enough its leaking from all the same spots so I called and apparently that is not covered under a roof tune up even though on the phone before the job was started it was said that it will be taken care of. Not very happy with my experience after that. read more

Went here today looking for a single L tile and the staff/employees were soo friendly and helpful!!

Be very careful dealing with this company. They came out and made an estimate which we accepted. We signed the contract only to be informed later that there was a mathematical error in the number of squares and that they would not do the job for the contract price. They wanted 20% / $2000 more to do it. Very disappointing. Update: Next day: the district manager called, apologized, and emphatically stated they stand by their contracts. I did not have to complain or contact them. So we will be getting the roof after all. Mistakes happen and this company is willing to make it right. I'm raising my stars to mid-level. Stand by for a final update, but right now I would say this company is ok. read more

After discovering that our 20+ year old roof needed to be replaced, my wife and I got a couple of bids. We ultimately chose Lyons (even though they came in at a higher price) because they seemed more thorough and knowledgeable than the other company that came to inspect the roof. The initial interactions with Lyons were very pleasant and the actual roof replacement went well. At the time we replaced the roof we knew we might be selling our house in the very near future and would need to transfer the warranty. Normally that process comes with a $150 "transfer fee" but one of the project managers told my wife that that fee could be waived if the transfer was going to be so soon after the roof replacement. It was during the sale of our house that Lyons' ugly side showed up. The buyer's inspector noted a few issues with the replaced roof. They were mostly minor - but failed inspection nonetheless. We began the transfer process with Lyons and informed them of the issues - even sent them a copy of the inspection report. Despite having that report for more than a week, the person they sent to our house to do the transfer inspection appeared clueless as to the repairs that had to be made. So they had to send someone else out a few days later. Ultimately, we probably had to call Lyons people over to our house 3-4 more times because each time they failed to do the necessary repairs or argued with us about what had to be done. We had spent $12,000 on our new roof, but apparently were no longer valued customers after they believed they had "finished" the job. Ultimately they made us pay the $150 transfer fee, even though we were previously told it would be waived. When it was paid, we requested an invoice the same day so that we could give proof of payment to the buyers so as not to hold up our house sale. So of course Lyons' office staff left for the day without doing that. Lyons' terrible customer service nearly singlehandedly delayed our home sale because they took FOREVER to do simple tasks, argued with us every step of the way, and would not even provide us with the documentation we requested. We were valuable to Lyons up until the point that we wrote them a $12,000 check. Once they had their cash in hand we apparently were not worth their time. read more

Just get lots of quotes before you decide to use them. I had them give me a quote, and ended up finding another experienced operation that was less than half of what Lyons quoted me for my foam roof. I've been very happy with the job. I just didn't get a good feeling with the salesman they sent out coming out and closing the deal with all the games. I'd rather deal with someone that actually does the trade and not a guy that just wants to get a commission. read more

Run, don't walk away from this company. I'll try to make this short (I'm sure I'll fail though): I had a back patio cover with a flat roof that needed to be repaired. Called out three companies for estimates and decided to go with Lyons based on their estimator. After I signed my contract and put down my deposit, the problems began. First, I was on the schedule for a certain date. Next, I received a voicemail from Lyons asking when I wanted to schedule the work (what?). I called back, confused, as I thought we already had a date locked in. Some excuse, we're sorry, etc. and we'll get you on the books for that date again. Okay, I really hope that's true because I have painters coming once you're done. Skip forward to the night before work was to be completed- no call from Lyons to confirm the appointment, I STILL have no idea who my "project manager" is, or if the scheduling problem was fixed because nobody called me (again). Morning of the project start date and I have no workers at my home. I had to call Lyons again (huge surprise), and was told, "Oh, sorry, we didn't call yesterday but you have a new "project manager" (not that I ever heard from the first one) and they'll be showing up around 10am. I was sick and had been up since 7am when I was told work would begin. Bang up job guys. Funny thing is, they were actually proud of the fact they could "get a crew out to me that same day." The job had been scheduled for over a month. I can't comment on the quality of work as I'm not a roofer (hence the hiring of one), but I can say I was home during the entire project with my two small children and even with that, I personally picked up about 20 nails from around the work area. The rest were brought to me by my kids. Nice. Finally, I received an email survey about how the job went. I responded to the VP who had "no idea that there were any issues with the job". Again, what? Do you not have a computer system that you use for notes? VP and I talked, I believe it was a Thursday and she was going to call me back about what could be done about the situation. Guess what, no call. I called Lyons the following week about working something out due to all of the issues. I was offered a $100 credit on a $1700 job because "they operate on such small profit margins" and "it was just a clerical error and there's no problem with our work", etc. etc. ad nauseum. Bottom line: If you'd like a giant headache in conjunction with your leaking/ damaged/ old roof, these are your guys. Enjoy! read more

To start, I really liked our estimator and everyone seemed very professional and great to work with. I have no doubt their work would be good, the pricing though felt fishy. I just post this as a word of caution. We have had an aweful time with our previous roofer, the roof we had Lyons look at was only three years old. The estimator was able to come to our house early, and beat me there. He called me from the roof and asked why he was there, it was a new roof. He was adamant we were to contact the contractor's board (we're past the two year statute of limitations and had exhausted the previous roofer with requests to fix the damaged boards around the chimney and the AC unit). When I explained he said well, if you want to spend your money we can help with that, he said jokingly. He said the roof was in good shape, then after reviewing the inspection report he went back up on the roof and came back with a quote for an entirely new roof, twice the price of the original bad roof and literally $12,000 over the other two bids we recieved. Maybe he felt that we were wasting our time because he brought up the contractor's board several times, maybe he hoped it would turn into a lawsuit. We've exhausted all optioins and just wanted it fixed with no lawyers. Not sure what happened here but if you decide to use them, be sure and get more than one quote! read more

I cannot recommend this company for your roofing needs. I asked for an estimate for a property in Tucson and they indicated that they perform work in this area. This is not a main place of business for them so it is difficult to schedule and to meet with the estimator. The estimate that I received was ridiculously high and did not address the areas of leaks. The estimator was not knowledgeable and could not answer our questions. I found two other reputable firms that builders and real estate agents endorse in Tucson who were much more customer oriented, provided an excellent price proposals and were available for questions. I urge you to get other estimates especially in the Tucson area. read more

Can't say enough positive about working with Lyons. They just finished the "R&R" on our concrete tile roof. It looks great. A lot of attractive finishing touches around edges. Painted all the new sheet metal covers on vents and vent pipes. Painted all the concrete end and corner plugs. Cleaned up the yard at the end of every day. While I have no experience in having this done before, their work seems outstanding. Highest recommendation. read more

I had Lyon Roofing out to provide a bid on a roof repair. The person they sent out was polite during his visit. He took notes and promised to submit a bid the next day. Unfortunately, I didn't receive the bid the next day. I sent an email and left a voice mail a couple days later. His response was basically be didn't submit a bid because he could not warranty the work without replacing half the roof. No other roofing company took this position for a minor repair. Either way he didn't even bother to call or email to let me know his company cannot guarantee their work. It sounded like these guys don't want jobs unless they exceed $5-6K. Our job is just $3K. I guess business is going well for these guys. This is a major red flag and I would avoid Lyon Roofing. read more

If you are unable to schedule an appointment over the phone, I would send a request through their website rather than have the scheduler call you back. For some reason she didn't get my message, but did get my online request. I got a call within 24 hrs after sending my online request. Once my appointment was scheduled, they sent me an email with my appointment information and my inspector's contact info. My inspector was Lou Ann, who was a delight to work with. She called the night before to confirm the appointment and called 30 mins before the appointment to let me know that she may be 10 mins late. She was right on time. She knew that I had a limited budget, so she went over various options with me that could help save money. She had all of the information she needed to quote the job in the computer in her truck, so she was able to put together the quote and an estimated date for the job on the spot. All said, we did not end up using Lyons. The reason we did not use Lyons is because we had a tight timeline and they were not able to fit us in within that timeline. read more

I knew our roof had had it....I am an insurance adjuster and knew that Lyon's has a good reputation. Well, to my surprise i was told that there was damage to my roof due to a storm. My insurance paid a portion of the roof but Lyon's did what they said they would, showed up on time and cleaned up afterwards. I had no problems and would highly recommend this company. read more

Lyons Roofing came out to do a roof inspection. They told us our roof was actually in good order - what we saw was not an actual issue with the roof - and that our roof had 8-10 more years of life. He went further and recommended some things that should be done -- and here is the best part -- they told us what and how to do it all ourselves. The cost for this was exactly $0. We will definitely be calling them when we do need more extensive repairs. read more

Installed new roof on my home. Sloppy job, left blades in my yard that my young children found, left cords dangling all over the roof, broken outdoor ceiling fan, etc. read more

On time, friendly, honest and they did what they said. My roof came with a 10 year warranty and this company will be around to back that based on what I have heard and read about them. I feel good about my experience with Lyons. I even had the President of the company come out which made me feel extra secure in my decision to use them. read more

I had a great experience with Lyons -- Thomas, my estimator, was knowledgeable and patiently walked me through what he was recommending. I felt the price was fair, the ability to pay was good, followup from all the team (office, site manager, etc) was very good. Workmanship good. I'm very satisfied. read more

We have such an amazing experience with Dustin and staff at Lyons Roofing. Their pricing is the best in town, and the quality and timeliness is incredible. They have never tried to sell us something we didn't need. You can trust them to give you amazing service every time, we have had excellent service. read more

Wonderful! Just amazing. With all the recent storms in Phoenix, trying to find someone to come over "asap" was proving to be quite the obstacle. I called and just a few hours later I have two gentleman at my door and on my roof. They were originally going to place a tarp until an estimator could come take a look but as it turns out they made a quick trip to Home Depot and not 20 minutes later they were done and my vent cover (brand new AND PAINTED to match my house) was installed and complete. Call these people. Angelic in the office was very, very helpful with scheduling and payment. Thank you. read more

Floyd the technician was awesome. Called the day before to reconfirm, was courteous and efficient, emailed me the paperwork I needed. Everyone at Lyons was awesome. Highly recommend! read more

I am a Realtor so I have plenty of opportunities to recommend Lyon's Roofing to my clients and neighbors. No one is ever disappointed. Lyon's is always on time and their staff is friendly and knowledgeable. In addition to recommending them, I've used them for my own properties. Lyon's is a well-managed company that I'll continue to recommend. Keep up the good work! read more

Update on poor review I wrote on March 20. I found today that they sent the proposal to my daughter instead of me. She is living in the house and didn't tell me she got the proposal until today. So they DID respond in a timely fashion. My apologies for not giving them the benefit of the doubt. It is a reasonable proposal so I'll be contacting them to see about scheduling the job. read more

I'm only at the quote / estimate stage, but I've been impressed with them so far. The estimator came out and spent an extensive amount of time carefully evaluating my roofs issues. So far, so good. Thomas is a straight shooter and an excellent salesperson that speaks credibly about the work to be done. He is also an excellent advocate for your brand. read more

Lyon's roofing is certainly not the cheapest but they are also not the most expensive, they land right in the middle but they do the best and most honest work in Arizona! read more

Lyons roofing just completed my flat patio roof repair/replacement. I think I had a fair estimate for repairs and good advice from Justin on my main roof condition for future replacement. Matt and his crew did a great job replacing all the plywood and roofing materials on my patio which was around 400 square feet. The job was completed in 2 days. They were very professional and detail oriented including cleaning up everything afterwards on both days. Replacing a roof is not something you do often so I was most concerned with company reputation for warranty and repair issue. They have been in business a long time so I felt confident using them even if it was not the least expensive quote. I would definitely recommend Lyons roofing and will be using them again when the time comes to replace the rest of my main roof. read more

STEER CLEAR !!! Choosing Lyons Roofing to replace a portion of our roof was the worst decision I have ever made that is still costing me money. Don't make the same mistake I did. read more