Third time working with Ryan and company at The Repair Guys. As always, we are pleased with their work. They have done minor repair work, but it was time to redo our 20 year old roof. Ryan is incredibly concerned about quality and used the best products on the market. He lived with his quote and there were no "surprise" costs that seems do endemic to the industry. Our roof has a 30 year materials warranty and a 25 year warranty for labor. Pretty sure I will be going out feet first before that time is up. I wanted something that would last and was willing to pay for the best. I could have probably gotten it done somewhat cheaper, but then you have to worry about what corners are being cut. I highly recommend Ryan and his team. read more

Ryan from The Repair Guys made my day! He did a phenomenal job fixing the malfunctioned turbines on my roof and installing brand new ones with superb craftmanship. Immediately from our initial conversation, I could tell Ryan is a trustworthy, honest professional with incredible kindness and integrity. A true gem. He also has tremendous knowledge, dedication and passion for his craft. He provided the best assessment, quote, and suggestions without pressuring me into any services I didn't need. He truly cares about delivering the best results with quality, precision and integrity. He absolutely delivered above and beyond with meticulous craftsmanship and even shared insightful roofing tips. I also greatly appreciate that Ryan offers an arrival time frame that he honors and arrived right on time. I'm beyond thankful for Ryan and The Repair Guys!! Truly best service experience I've had. I can now sleep in peace without having to worry about the noisy screeches coming from my roof. I would definitely recommend The Repair Guys to my neighbors, family and friends in a heartbeat. You gotta see it for yourself and will know what I mean when you work with Ryan! Highly recommend!! read more

Ryan and his team were recommended by another roofing company to help with the smaller repair job I needed for my tile roof. They surpassed all expectations and did a great job with excellent customer service. I highly recommend contacting them for roof issues needing inspection or repair. They will steer you in the right direction and provide top notch service at a great value. read more

These guys were absolutely wonderful. Our roof had a pretty major leak in it and I called late on a Friday to connect with them. Ryan called me back that day, was able to make an accurate assessment based off the Google earth view of our house, and then was out first thing on Monday morning to check things out in-person. He was able to get a crew started to work that Wednesday, then finished on Thursday. The next day a huge rain storm hit, and we had no leak! They were so knowledgeable, kind, friendly, and trustworthy throughout the whole process. They gave us a great price point for the work we had done, and even included an educators discount. We would recommend them to anyone! read more

After experiencing several disappointing encounters with unscrupulous roofers and their subpar work, Ryan and the Repair Guys were a welcome change. Ryan is incredibly knowledgeable, upfront, and trustworthy. He, along with Gino and his assistant, applied a 50-year waterproof membrane to my 5,600 sq ft flat roof. The project took three full weeks, unlike most roofers who would rush through it in a day or two. Gino, who did the bulk of the work, was meticulous and did an amazing jobl. I am confident that my flat roof issues are now a thing of the past. While their roofing membrane system is more costly than the traditional elastomeric coating, which requires reapplication every three to five years, it is far more economical in the long run. I feel secure knowing that I won't have to worry about the roof for as long as I live here. If you need your flat roof recoated or repaired, call The Repair Guys. You won't regret it. read more

Finally had some rain, and it resulted in another roof leak - definitely not in an area previously repaired by The Repair Guys. Ryan AGAIN responded immediately - we had some water damage and more rain was on the horizon, so Ryan and Gino made sure repairs were made before any more rain fell. Honesty, trustworthiness, reliability - solid, kind, ethical treatment; couldn't ask for more from anyone in the service industry. This is who you want! read more

We used The Repair Guys for some tile roof repairs as a result of an inspection report during the sale of our home. I absolutely love these guys. Very knowledgeable, stellar customer service, and most of all, honesty. Ryan was spot on with wonderful education, scaled pricing dependent on the actual amount of work completed, scheduling, and follow-up. This company is far above the industry standard for customer .service and results. It's refreshing to know that there are still great companies to work with out there. You will not be disappointed with this company. Thank you so much to Ryan and his team!!! read more

If there was an option for more than 5 stars, Ryan and The Repair Guys would be getting it. I've been using them for close to 10 years since purchasing my house. I would recommend them to anyone with a flat roof that needs attention. Ryan always returns my call or email promptly, usually same day, and usually within a couple of hours. He is the most trustworthy and honest contractor/repair guy I have ever dealt with. His thoroughness and communication skills are off the charts! Don't hesitate to reach out to him if you have roof needs. He will exceed your expectations in quality of work and communication. read more

The Alan N 1-star review on October 2, 2024 really annoyed me. So much so that I signed up for yelp to write my own review. I have worked with Ryan at the Repair Guys for 2+ years. He does flat roofing, and not just any flat roofing, but the best of the best - with a 50 year warranty. And yes, you pay a little more, but as the adage goes, you get what you pay for. Ryan installed my flat roof over 2+ years ago. I am now going to get my clay tiles replaced with another company, and wanted him to come out to inspect my roof before and after the clay tiles are installed to make sure there are not any dings/punctures/damage etc. that may occur. I went to yelp to get his number and saw that he had a 4.9 rating. Instinctively, I wanted to see why he did not have a 5.0 (I mean, who wouldn't!!!) I then see the most recent review by Alan N. which has only one star Review: We called this company because they advertised "flat roof repair" and our house painter told us he thought it was time to get the coating reapplied. We called to get an estimate on the flat roof repair. This company called us back and basically told us he doesn't do estimates, but we could pay him $29 for a roof inspection, and in fact, he wanted us to sign up for an annual roof inspection. Keep in mind, we are just looking for a roof repair estimate. I have never paid for an estimate for a repair and I will not be starting now. Alan's review is asinine. Ryan does do flat roof repair. He does not do free estimates over the phone, he needs to see the roof. In order to stop everyone from using his time for free he charges a de minimis $29 dollars for a "trip charge" - though I would note this amount can be used to offset any repairs that are done. The $29 charge stops people (and obviously Alan) from willy nilly wasting The Repair Guys time. Also, Ryan does not do annual inspections that you sign up for - that is incorrect. Want an inspection yearly (or before your tile is worked on!)? Then pay the $29 trip charge - that is it. Alan, what you described should not have caused a one-star review. You did not even use his services, not sure the review should even count. You only did not like the price - and that is your choice. Ryan was likely kind and nice on the phone as he always is. But that price should not blemish his amazing track record. I hope you read my review and consider removing yours. How can you give a roofer a 1-star review for roofing, when he did not even see your roof!?!?!?!?! read more

I would definitely recommend Ryan for any roofing repair needs. He was upfront and honest about the condition of my roof, and the fact that I needed a full replacement. Instead of trying to make a temporary repair, he told me the truth that I needed to contact someone about a full replacement and not waste my money. I really appreciate his honesty. If you're looking for a responsive roofing repair company definitely contact Ryan. read more

This is the second time we used The Repair Guys to fix an issue with my roof. Ryan is always responsive and friendly when scheduling. His initial inspection was incredible. He also understood what we needed and gave a more than fair quote for the work he and his crew were going to perform. Ryan and Gino came out and did an incredible job on the repairs. It was not an easy job and the end result is incredible allowing us to get more life out of our roof. I would highly recommend The Repair Guys for roof repairs. read more

I saw the reviews of this company and decided to hire them for my roof repairs. That was the best decision I ever made. These guys are the absolute best in every way. Totally professional, totally honest and hard working. Gino was amazing and so was the whole crew. If you need roofing repairs do not hesitate to hire these guys! read more

The most ethical tradesmen in Arizona! They are worth bringing them out to inspect your roof & do any work needed! Lifetime warranties on their flat roof coatings are unheard of! read more

After many roof companies provided me with quotes to fix several edge tiles, The Repair Guys fixed them in a way no other companies provided. Rather than nails, they used screws. Gino worked carefully and did an excellent job in fixing the entire row of tiles and cement for the end cap. I would highly recommend them. read more

Our insurance company has been looking for reasons to drop homeowners coverage. After a recent roof inspection, they wanted us to repair a couple of broken tiles or they might drop coverage. I called The Repair Guys. They normally don't work on the type of tile we have on our roof but in an effort to help us out, they came out and made the repairs. It now looks as good as new and our insurance company is happy. I can't say enough good things about Ryan and The Repair Guys and highly recommend them for any repairs you need. read more

I had an amazing experience with The Repair Guys. I put in an inquiry for a small roof repair on my house. Ryan gave me a call very shortly after to get some more details. Long story short, they were not able to work on my specific roof-type, but Ryan offered me great information about my roof, and how I could fix it myself (once again, relatively small issue here). He also gave me a referral to their competitor since they weren't able to work on my roof-type, in case i needed help after attempting to fix it myself. Ryan saved me a couple hundred dollars, for free, and even referred me to his competitor. When i find companies that put the company first, I stick with them and refer. When i do need roof help, or to replace my roof, i will be calling Ryan at The Repair Guys. read more

We called this company because they advertised "flat roof repair" and our house painter told us he thought it was time to get the coating reapplied. We called to get an estimate on the flat roof repair. This company called us back and basically told us he doesn't do estimates, but we could pay him $29 for a roof inspection, and in fact, he wanted us to sign up for an annual roof inspection. Keep in mind, we are just looking for a roof repair estimate. I have never paid for an estimate for a repair and I will not be starting now. read more

It was time to recoat my flat roof and was looking for a company to give me a longer warranty period than three years. I contacted Ryan as he had previously done some roof tile repairs for me. I had been impressed at that time with his honesty and attention to detail. When I researched his product I was convinced that his silicone membrane application was the way to go. Ryan and his crew were punctual and polite. I am very happy with the warranty and the fact that I won't have worry about getting recoating every few years. There haven't been any leaks and I can cross this home improvement chore off my list. It's refreshing to deal with a contractor who is so transparent and responsive. read more

With 20 years of experience in real estate and having flipped over 30 homes, I have worked with many roofers. The Repair Guys really impressed my wife and I. Ryan was an excellent communicator through the entire process. His crew had the best attitude while they worked (and worked hard in the August heat!) smiling, greeting us courteously, communicating with us. You can't help but like them. They showed us inspect the final product, cleaned up after they were finished and thanked us for our business read more

I hired The Repair Guys to resurface my entire flat roof after calling them to help with a leak. Ryan responded within a few hours of my call and came out the next day to repair my original leak in mid-February. No other company responded quickly, nor could come within 2 weeks, and some never called me back. Ryan and Gino took time to take pictures (LOTS!) and explain in detail to me what needed to be done. After learning my roof needed some serious help (bought house less than 2 years prior) I looked for additional quotes. Again, responsiveness was poor from most companies. Only one other company actually took pictures so I could see what they thought needed to be done. Of those that offered quotes, no one knew what to do with the patch performed by The Repair Guys. One company wanted to rip it out, another wanted to paint over it with the standard cheap stuff most companies use. Pricing ranged from $5K to $27K with 3 to 10 year warranties. I ultimately hired the Repair Guys even though their price was higher and knowing I had to wait about 6 weeks for them to start my job. Meanwhile another leak occurred on the opposite side of the house from the initial leak. The Repair guys came out almost immediately to fix it. Ultimately, the entire roof was done with some added work done to fix scuppers, trim intruding tree branches, and they even capped my dryer vent that the last vent cleaner left uncapped. Gino seemed to work tirelessly and clocked some very long days. I was always keep in the loop and the job was done early. They also worked around our Easter party plans, and even helped me set-up by moving some furniture. So nice! Ryan and Gino are dedicated workers who could not be more responsive, polite and helpful. I never felt pressured and always felt they appreciated my business. With their product, I am trusting that I wont ever have to worry about my roof or interior repairs again, and I can transfer the warranty to the next home owner. Look no further for a superior roof experience! read more

The Repair Guys - new flat roof - Roofing Near Me - Phoenix, Arizona

With this latest monsoon I discovered leak on my tile roof patio section. Kyle immediately responded and provided great information to help me assess my situation. I would highly recommend the repair guys for any issues/ questions and plan to use them in the future! read more

The Repair Guys - patio roof water damage - Roofing Near Me - Phoenix, Arizona

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The Repair Guys did an amazing job on my roof. I had roof leaks that had been difficult to get a clear determination if the issue. They explained everything that they saw, had videos and pictures, and made sure they were educating along the way about my roof and the status of the repair. My roof hasn't leaked since the repair work. I 100% would use then again and recommend their work. read more

Ryan had done roof work for me a few years back so being in need of work at my new residence I again called him. He responded quickly and I once again remembered why I felt so positive about my past experience with him. If you need roof related work done, do yourself a favor and at least add him to your list of possible companies to call. He and Gino are honest , dedicated and take immense pride in their work. They treated my time and property with respect and communicated every step from start to finish. Highly recommended and awesome people to boot. read more

Although I did not use this company to replace my old plastic skylights with the Low-E glass skylights....I appreciated the quick response to let me know skylight replacement was something they did not do. I need some tile replacement for my roof and I'm definitely going to reach out to The Repair Guys when I'm ready for the repairs. read more

We finally had our roof sealed by The Repair Guys. I can not express my appreciation enough to these guys. JD worked on our roof. He was so nice and gave us play by play information on what he was doing. My husband went up there and even did a little labor. JD would text me to keep me posted. We can already feel the difference in the temperature in the house. Great products! Great job! Great guys! Ryan thanks for the pups treats! read more

I didn't get to use The Repair Guy because I'm out of their service area range, but they did talk me through my roof issue and what to look for in a roofing company that could fix my problem. They were so helpful. read more

We just had our roof done by The Repair Guys. Ryan and his entire crew were excellent from estimate to completion. They explained the entire process and answered all our questions. They worked the entire week on the roof and gave a courtesy call every morning before arriving. Upon completion they provided us with a disc showing all the before and after photos of the work. We are very satisfied with their work and recommend them highly. read more

I just spoke with Kyle about some work needed on my father-in-laws home. Because of the nature of the work (which included a lot of interior work) The Repair Guys weren't the right fit, which Kyle was very honest to explain. He then spent the next 10 minutes with me on the phone giving me excellent advice on how to ensure the repairs are done correctly with whatever company we ultimately work with. That Kyle was so generous with his time and knowledge even though his company won't be doing the repair speaks volumes for The Repair Guys and we will be sure to reach out to them again in the future. read more

Dealing with roofing companies requires a leap of faith because you can only tell if the repairs look nice. The real test comes when it rains which isn't often in Arizona. Since it has rained a lot since we had our roof repaired, with no leaks, I can give this review with confidence. The Repair Guys were on time and within their promised schedule, and this during a very busy time for the industry. It was nice that they took and emailed a lot of pictures of their work as the project proceeded, and even invited me onto the roof so they could explain what they were doing and why. And I can say that they went above and beyond to make sure the roof was water tight. Really happy with this company. I trust them. read more

Fixed some minor issues on my tile roof quickly and professionally without trying to sell me a new roof. Great attention to detail - fixed other minor cracks on some of the tiles since they were already at the house and sent me lots of photos to pass on to my real estate agent (I had recently moved for work). They were at my house to do the repairs less than two hours after I called - great customer service! read more

The Repair Guys - molding/cap fix - Roofing Near Me - Phoenix, Arizona

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I, like too many of us, have had contractors seem so sweet before the job and become a nightmare when things go south. Ryan is wholesome, caring, and true. A gem of a person and company. Before the job, during the job, and after the job. I'm thinking the only downside is once they are finished, you won't ever get to see them again, because the work is solid and you won't need to. Thank you Ryan. read more

I have been waiting 6 months to review this experience. Have been thru winter downpours and summer heat w severe monsoons. While this company was 30% over my budget they are worth every penny! I can not recommend them more highly! They were on time every day, communicative and respectful. Honest and Competent in their work. Have a lifetime guarantee and no doubt they will honor any issues. They went on and beyond their contract in ensuring any possible leaks. ( Even repaired tiles over the patio that were not included in the roof repair!) I have lived in my current PV home for more than 35 years. I have repaired the roof x2. I have NO DOUBT that this companies product will survive their guarantee! This is a small locally owned company that I am happy to endorse and although a bit more expensive I am happy to say that my experience and the quality of work w guarantee that I received is more than worth it! I fully give this business my full recommendation and can assure you will not find a better roofing contractor in the valley of the sun! read more

I have a leak in the roof in the bathroom & called The Repair Guys..Kyle returned my call the following day. He was able to pull up a picture of my address and we could see & talk about where the issue was. It was in the flat part of the roof and with knowing the age of the house he suggested that I replace the roof vs. having them come out to just patch something & have to replace it shortly after that. He took a lot of time with me on the phone answering & explaining everything in detail. Since I didn't have any work done I can't write a review on that but the time, personal attention & information that Kyle gave me was very valuable. I wouldn't hesitate to call them for any repair service. read more

Ryan, Kyle and Will did an amazing job yet AGAIN! We used The Repair Guys a few years ago for a roof repair and they were solid, stellar and ethical back then so we reached out again when our roof needed some assistance and THEY STILL ARE EXCEPTIONAL! From the assessment to job completion... communication was great both with pictures and calls, the work done was above and beyond high caliber. And most of all they completed the job and felt like family!!! It's rare to find that anymore. Thank you Ryan for your leadership and true value and respect of a job well done! I can't say enough about WILL! Will you are amazing and thorough and work hard. We appreciate you all and highly recommend The Repair Guys!! read more

Kyle returned my phone call very quickly. Even though The Repair Guys couldn't come out he took the time to explain what a homeowner should look for when getting quotes for a tile roof that has leaked. He was knowledgeable and also answered my questions. He looked the property up (aerial view) and pointed out other things in addition to my initial issue. What great customer service!! He should be given a raise! read more

I am a new house owner and taking this time to write this review after waiting for few months to really see how the work by Repair Guys would hold up. And I can now say they came out with flying colors !! It was back in Feb 2018 when the interior of my home wall was leaking water badly during rains and I had no idea where the source of leak was. I called The Repair guys and setup an appointment. Huge thanks to Steve Mitchem to identify the leak in the roof and patiently walking me through entire process and making this easy for a first timer like me. He made sure the entire process right from scheduling all the way to completion of work to sharing pictures of the roof work was just a breeze. The repair has now gone through few heavy rains and my roof is perfect with no issues at all. Big thanks to Steve and also Swan again at The Repair Guys for all their work. read more

Hello, I reached out to The Repair Guys yesterday and got a response almost immediately. This morning I spoke to Kyle and was very impressed with his professionalism, his enthusiasm and his knowledge. Kyle was not able to help with the specific problem we have but he gave us all the information we needed to move forward-I would definitely call The Repair Guys again and you should too!!! Sincerely, Robin K. Mahoney read more

You can trust them. They had some unforeseen issues come up which prevented a future appointment but they still felt like our roof was their responsibility. They came out and did a lot of work at no charge to make sure we were squared away until another roofer could be scheduled. They're always my first call now. read more

I don't know where to start ... scheduling was a breeze, and the guys showed up right on time! I really felt like the project was in good hands, and they found issues that weren't found on previous inspections of the roof. I will definitely keep The Repair Guys in mind should I need future roofing needs - you should too!! read more

Review for roofing: I decided to go with a different company due to the minor nature of the work I needed done and price. However I really liked this company, they were helpful, I believe honest, and very responsive/good communication. The man that came to my home and did a very thorough inspection and the people I spoke with on the phone were great. If I ever need a bigger job I will call them again. read more