I am a Realtor so I have plenty of opportunities to recommend Lyon's Roofing to my clients and neighbors. No one is ever disappointed. Lyon's is always on time and their staff is friendly and knowledgeable. In addition to recommending them, I've used them for my own properties. Lyon's is a well-managed company that I'll continue to recommend. Keep up the good work! read more

From the very start of calling to request a quote to today's final walkthrough Lyon's Roofing has been spectacular. Great communication, people showed up on time and they were professional through and through. Everyone I came in contact with was great - thanks Dustin, Mike, Katherine, Tom, and everyone else for an excellent job. As a real estate agent it's often challenging to find ethical and professional contractors so it's a pleasure to have a great referral partner to share with my clients. read more

Hello I am the Facilities Chair for a small Lutheran Church. Earlier this year we hired Lyon's Roofing to Seal and Foam our Churches 20 year old roof. We had some bad leaks and the roof was stained in multiple locations on the ceiling below. Project manager Julie Moore got on the roof, surveyed the condition and submitted and easy to read bid that not only included pictures of the areas they were going to service, but also an easy to read breakdown of the costs. Of the 4 bids that we received Lyons was the most professional, easy to read, and priced competitively. We chose Lyons for the job. We even had them return a month later to fix issues we had with 2 modular buildings that had roof leaks for years. Julie got on the roof again and came up with a solution that fixed the problem for only $300/ building. I was impressed. Over all I am completely satisfied with the professionalism, product, and service that Lyons provided. I would highly recommend them to every one. read more

I'd like to post a 5 star review for Lyons Roofing. I've used this company several times in the past few years and have found them to always be very responsive and professional. During the rain we had this week I had a pesky leak in my garage in an area where they had previously worked. They responded right away and spent several hours tracking it down and repairing it. It turned out the leak had nothing to do with their previous work but, nonetheless they refused to charge me for the repair. Kudos to Jeremey, JT and Matt. Great customer service guys. read more

We had some roof damage after a recent storm on July 3rd. I went to Rosie On The House to get names of roofing companies and started emailing. Lyons was the first company that called, Katherine, even on the holiday weekend. We set up an appointment for an estimate of a new roof as ours was 22 years old. Jim Blackmon, the estimator, was first of all, early for the appointment, impressive. The presentation was very professional right from the start. The detail of the portfolio was impressive to me as I am a very detail oriented person. The numerous pictures taken and Jim's ability and experience to answer all my questions was great. The pricing was a bit of a challenge compared to the other two estimates, but we were able to arrive at a compromise. Today, we made the decision to contract with Lyons for our new roof. And, yes, Jim was again early for us to sign the contract. It was based on detail and precisiveness, timely customer service and Jim's knowledge to accurately portray what we needed done. The roof will begin the week of 6/28/14. I hope we will be as happy with the actual replacement as we have been from the beginning. Penny Mitchell Peoria, Arizona read more

We purchased our house in February and were told by the inspector that we needed to have several shingles replaced but otherwise the roof looked sound. We called several places, no one even bothered to call us back because our job was probably considered too little. One who did call back asked about the age of the house and condition of the roof and promptly suggested we might need a new roof. The house was built in 2008, it is six years old!! Anyway, my husband remembered a contact he had a Lyons Roofing so we called them. They scheduled an estimate promptly. The two gentlemen who came out for the estimate counted probably 20 loose or broken tiles so suggested they come out the following week with 30 tiles, just in case they needed extras. The gentlemen even tried to write up the estimate in their vehicle instead of getting our house dirty with their shoes, we insisted they come in and have some water and discuss the estimate with us at the table. These guys were professional, efficient, amusing and it was a pleasure to meet them. The following Monday it was raining a lot and our appointment was Tuesday, the company called us to reschedule for Friday and since our issues were minor, we had no problem with this rescheduling. We had no leaks and I'm sure the company had other customers with emergency issues due to several days of rain. The Friday they came out exactly on time at 8am and finished the job promptly, charging us for exactly the number of tiles used plus labor and no more. Their service was efficient and professional. I would and have already referred them to someone. Thank you Lyons Roofing Michelle and James (Greg) Arney read more

I cant say enough goods thing about Lyons Roofing!! We have had the pleasure working with Jeremey Crandall. Very professional while bidding our roof and was very satisfied with the job. We have since worked with Lions Roofing and a few other occasions and I must say they have never let us down. I recommend Lyons to for all roofing work!! read more

A roof is one of the most expensive and stressful purchases that we have ever had to make for our home. Top that off with the fact that we are military and were stationed in a different state when it all went down. Our biggest fear was that we would get a contractor who had limited knowledge, while also amassing "hidden fees" throughout the process. Lyons was highly recommended on Angie's List, but honestly it was Katherine and Jim that convinced me to go with this company. Katherine spent at least 3 hours walking me through the process and answering every question that I could come up with. My conversations with her pointed me in the right direction for researching my options. I had many more technical questions after that, which she thought would best be answered by Jim. Boy, was she right! Jim really knew his stuff and had an answer for everything I threw his way. He thoroughly walked me through everything that would happen to our home. By the end of it all, I felt like I had two new family members who just happened to be in the roofing business! I can't say enough good things about Lyon's Roofing. Their team did an amazing job. Our roof had wind and hail damage that "needed to be fixed yesterday" as Jim so eloquently put it. Our project manager, Art, had to make the hard call to tell me that our initial start date was being moved back due to bad weather. He made sure to spend time with me and walk me through all the steps. When I heard that a big storm was moving in to Tucson, I called in a panic. That same day he sent some guys out to tarp the sections that could possibly leak into the house. I was so relieved to have this amazing company guiding me through each step of the process. My fears were assuaged, and my budget was not blown out of the water. In fact, if I had gone with another contractor's bid, I'd be out an extra $2K right now. Thank you to everyone at Lyons Roofing! From start to finish, I experienced nothing but the highest customer service possible! read more

Very professional company with fair pricing, quality work, and responsible business practices. During my roof replacement, a worker accidentally flipped a breaker and shorted out my A/C. Because it was caused by them, they immediately had an A/C tech come and fix the short at no additional cost to me. Now I have a good looking, quality new roof and still have a working A/C. I received estimates from other companies before starting the reroofing project and I am glad I went with Lyons Roofing. read more

I would never ever hire Lyons Roofing again to do a job. Their salesman came out in a very nice white truck and clean pressed white shirt and told us everything we wanted to hear about their professionalism and skill level being the best in the business. It was a eye-opening experience. The crew showed up the first morning of the job in a truly deplorable broken down little truck that leaked oil everywhere they parked it from one day to the next. The head guy spoke little English. We were told don't worry about a portapotty, they will go use the fast food chain on the corner. Nope! They used empty drink bottles and left them where we could find them. We fed them twice a day every day and gave them all the ice cold water bottles they could drink. We figured out the crucial things we talked about with our salesman never got relayed to the worker bees. The crew proceeded over the course of several days to cause us a huge amount of stress. They didn't know what they were doing. We finally reached an agreement with the company and the work got finished, but they really messed with us when they nailed 100++ nails in a 4x4 foot area for NO reason. I have to look at those nails everytime I open my attic access. And to add insult to injury the last day of the job they didn't care about propping up the peaks correctly and I had to throw them chunks of wood from the driveway to get the right height (somehow I thought there was more to it than that so I hope they hold over time). AND the very last tile they cut they used a scrap that had DEEP saw marks all over it, despite the fact that there were so many extras. When we pointed it out they dug in their feet and we had to speak to a supervisor on the phone. It was truly a joke from start to finish with the crew. I want to believe that the office doesn't know how inept their crews are. We had no choice but to be the squeaky wheel. Just of your info, we HATE being the squeaky wheel. We wanted this job to be the one we paid good money for so we could relax and say, Lyons did a great job, you should use them! No one who knows what we went through would ever use this company. You have been forewarned, but in fairness any of these big companies can have the same issues. Know your roofing team! In future I will try to deal with smaller companies, possibly one where the estimator is someone on the team. read more

I asked for an estimate for a walkdeck redo and replacement of underlayment of my entire roof. The underlayment replacement was a bit steep compared to other estimates. I attribute that to them sellling what appears (to my untrained eye) to be a Rolls-Royce roof. I was looking for an excellent roof, but since I don't plan on owning this house for generations, I could not justify the added expense. The walkdeck came in priced comparably. They recommended a Ply-Dek product, which took about 4 days to install. Dave, the Installer, was very professional and courteous. With a single subjective issue regarding final cosmetics on the final walk-though, Jeremy, the Project Lead, was very in tune with full customer satisfaction. We reviewed the project and both he and Dave suggested options to complete the project. The project was finalized and both my wife and I could not be happier with the final outcome, in regard to price, quality, and appearance! Of course, always get your 3 estimates, and if Lyons comes in with a bid you find affordable, I would not hesitate to use them. From Sierra at the main office to the the folks on the ground, they were all very professional and responsive and seemed to have all their bases covered. read more

Buyer beware. They did not honor my contract that they signed due to what they call a mathematical error. This error was for 30% / $3,000. How can the estimator be that far off? I decided to just get my deposit back and not try to have them honor the contract as I can't imagine I would be getting quality work or a fair deal if I tried to have the roof replaced with them. They weren't at all willing to honor the contract and anyways they said they wouldn't do the work for the original quote / contract price signed. Dealing with Lyons roofing was a total waste of time. read more

I sighed the contract with Lyons Roofing because the sales rep seemed accommodating to work with. I selected a brand and solid color brown of new tile to be used because of the breakage that would occur. A pallet of the new replacement tiles was delivered, but it was not the brand or color I selected; instead, it was a variegated-color tile: brown/ ivory/black. I was told later by the Project Manager that the tile I selected was lightweight and could not be used on my roof. So why was I shown this tile by the sales rep? And then why was a tile delivered that I did not even see the color or approve? By this time the top three rows on the backside of the house were removed and were ready for replacement. Then it was found out that the pallet of new tile could not even be used for the top three rows because it was the wrong size- and that an entire section of roof (already put back) would have to be removed again, so the tiles could be used on the top three rows on the backside. I called the Project Manager and said that things were not going well- that I didn't want 3 entire sections and 2 ridges replaced with variegated-color tiles that were totally unmatched in color to the solid brown color on the rest of the roof. I received a call later saying that tiles were found in a bone yard (tiles removed from previous jobs) that would be very close in color to what I have, and could also be used for the top 3 rows on the backside of the house. But no trim tiles were to be found, so I would have to accept the variegated tiles to be used on 2 ridges. I approved, not having a better choice. The tile from the bone yard was delivered. But then it was found out that the tiles from the bone yard could not be used on the top 3 rows on the backside because they were a different size, and would not butt up properly to the adjoining row. So an entire section of roof had to be removed, and the tiles used on the backside, This section was replaced with tiles from the bone yard. After this was done, the variegated color trim tiles were put on the 2 ridges on top of the solid color tile. Watching them, it was obvious they were rushing to complete the roof, since they had another job site to go to. There was no final inspection. The roof is now finished, with 3 sections of tile from the bone yard, and 2 ridges of unmatched trim tile. As I said to the Project Manager- all of these problems should have been foreseen before the job was started, not found out unexpectedly by the work crew as their working. Had I known beforehand about all of these problems of color and compatibility, I could have had, and would have made, other choices. And why were there supposedly so many tiles broken that required 3 sections of a different tile be used plus 2 ridges of variegated unmatched trim tile? Our house is on a corner lot on an incline, and the roof is clearly visible when walking or driving down this incline. A final note about breakage: I have only 2 of the original field tiles left- one of which was found in the debris trailer...it had been tossed there by a workman? Makes you wonder. read more

Lyon's Roofing MAY be a great roofing company. They MAY be the best. But I will never know this because they failed to deliver an estimate after visiting my house a couple weeks ago. For me, it is all about first impressions. How a company acts BEFORE getting your business is as important as after they get your business. I contacted them via the online estimate request. They called in a timely manner. They scheduled a project specialist to come out that week. So far so good. The specialist called me and confirmed the appointment. He arrived on time. He was very knowledgeable and polite. He stated he needed to get a satellite image of my home ordered and would have the estimate mid-week the following week. He stated it would arrive via email. A week passed and no email. I called the following week. The person who answered said they were busy and would have to get back to me in the order they received my call. Finally, I get a call that evening. The specialist told me he would try and have my estimate by the end of the week. Well, it seems a bit long to wait for an estimate- 2 weeks? Why not a simple call, mid-week (when they told me it would be done), to say they were running behind? It makes me think they just forgot or did not care. Im going with another roofing company. The other company was also prompt and knowledgeable and highly rated with the BBB. They responded to my follow up emails within minutes. I received an estimate THE SAME DAY the representative came out, just as he said. I will be writing up a review on that company after they perform the work. All I am saying is that a person/ company is usually at their best/ or should be, when they are first trying to get your business. If Lyon's roofing cannot even get me an estimate in a timely manner, why would I think they would complete work in a timely manner? It sends up red flags for me when a company slacks off before they get your business. read more

Consumer beware, Lyons roofing is one of the worst companies you ever want to deal with. They were hired to put new roofs on all of our buildings and ended up destroying A/C condensate lines on 32 units. When told about it they said that is the responsibility of the home owner as it's in their contract a clause that allows them the be destructive and not be held responsible. They damaged our A/C unit to the point we had to purchase a new one at $6,000. Shane Ranney their Project Manager was very rude towards us when we spoke to him about the issue and spoke like a true politician doing a lot of talking and saying nothing. Shane offered an incredible amount of $80 towards the damaged unit. We highly recommend you do not use this roofing company for any of your roofing needs nor any company endorsed by Lyons roofing. read more

Perfect from start to finish. I wanted to wait a few months and make sure everything was done as expected. We did a layover my current asphalt shingle roof. Jared came out, walked me through the whole process and why Lyons would be happy to do this job. I made it very clear that I was going to have multiple quotes done and he gave me some great tips and questions to ask. After that whole process they were a bit higher than most (about $1000). After a conversation with Jared he was able to make the number fit a bit better. My concern was quality over price and I made that very clear to all roofers who came out for an inspection/estimate. They came out on time to start the job. The crew was very informative and courteous. The job took about 2 days longer than anticipated....BUT, I wasn't going to be home, and it was my roof. It could have taken them a month and it wouldn't have hurt my feelings. When I got home from my trip I had a new roof, new ridge top vent, new chimney cover, painted roof fixtures, and a new ac unit put back exactly as it should have been. Yard was spotless as well. I would recommend these guys to anyone. Another very deciding factor, was they would handle any and all insurance clams due to hail, rain, or wind. That's really important as those things are common here in Arizona. Piece of mind, from a great LOCAL company, that follows that up with great work! read more

If you want a roofing company that knows what they're doing (&, obviously, all of us do, right?), takes the time to make sure YOU know what they're doing & why they're doing it, & most importantly, won't try to swindle those of us who know nothing about roof durability & proper repair techniques, then Lyons Roofing is the company you want in your corner. A very informative project specialist (Lou Ann) came by two days after my initial request for an appointment to assess damage to some clay tiles on the exterior portion of our complicated roof (pitches here, valleys there & flat, rolled roof areas on yet another portion) & to scope out a rather suspicious bulge in our interior kitchen ceiling. She (yes, I said "she") came to the appointment prepared with a Google Earth color printout of our roof with the problem areas highlighted based on the cursory info I had given the wonderful person (Katherine) with whom I spoke with initially to schedule the appointment. After getting the lay of the land by viewing the ceiling areas corresponding to the exterior distressed areas, she got on the roof, took lots of pictures & closely explored the questionable areas. Once she'd thoroughly assessed the entire situation, she showed me the pics & explained what my builder had originally done, what she would recommend & how these adjustments would fare over time taking into consideration the penetrating Arizona heat & how long-term sun exposure could affect the repairs, etc. Each person I came in contact with from Lyons was extremely professional & very accommodating. When planning for the repairs, they were very mindful of my budget & considered every aspect of the job to make sure it fell in line with exactly what we originally discussed with no surprises in the end. This is the company you want making repairs to your roof - they have the knowledge & expertise to get the job done right & don't attempt to take advantage of the lesser experienced homeowner. read more

Lyons went above and beyond with my roof... I knew there were issues when I purchased my home but thanks to their "in escrow" inspection, there were no surprises. After purchase, they put on a new foam roof. Everyone involved was professional and I would never hesitate to again use them or refer them.... As a former business owner I realize sometimes employees make a mistake that adversely affects a company but that was not the case with me. Everyone was professional that I dealt with from office personnel, the project inspector, the men doing the work. I did not make final payment until the project inspector and myself, inspected the roof. A superb job ! read more

I am a professional remodeler. I have worked with hundreds of different sub contractors on thousands of different jobs. I have come to value and appreciate my great subcontractors more than they will ever know. Having said that Lyon's is my go to roofing company. They have such an organized process, are responsive, do what they say they are going to do, and their quality is excellent. If there is ever an issue (rarely) I can count on them to make it right quickly. They are everything I look for in a great subcontractor. Thanks Lyons - you rock! read more

The process of replacing our roof could not have been easier. From the initial estimate to final inspection everyone was communicative and professional every step of the way. I'd have no hesitation to recommend or use their services again. read more

Fantastic company. They replaced tile on my garage. They were priced great, arrived on time, and were very professional. Great experience. Ciera and Jeremy did a wonderful job. read more

Great company, great customer service. It looked like one of my shingles came off but the guy notified me that it was just the ventilator that came off from the roof. The wind knocked it up from the tar. He climbed up the ladder, glued it back down all for no charge. Other companies would try ripping you off for a task like this. read more

I had a storm take out roof in beginning of the year. Lyons demoed my old roof and installed my new multi type roof in less than a week. They workers were very nice and did a great job on the new roof. They over many types of roofing products at great prices. read more

Totally satisfied with Lyons Roofing. They were in contact with us throughout the entire process. They did require a deposit but did not require the remaining balance until Shane our PM came out and did a final walk through and we were totally satisfied with the work. Of the 5 estimates we received from other roofing companies, Lyons was the lowest and this was definitely not a get what you pay for performance. The crew were extremely professional and clean. They cleaned up each night even sweeping off our back patio. We would definitely recommend Lyons and will be calling them in the future should we need a roofer. read more

Just had my walking deck done and am very satisfied. I found Lyons Roofing on Angie's List - they had an A rating and now I know why. I was impressed with each person throughout the process, from the sales guy (Mike), to the project mgr (Darren) who kept us informed, to the guys who did the job who obviously knew what they were doing. The price was fair and the quality and customer support was great. read more

Lyons Roofing service is above and beyond any of my expectations. I have used them and recommended them to friends and neighbors for many years for the great job they have done in the past. It is the latest experience I had that took the level or service to the highest level possible. What was thought to be a roof leak was discovered to be additional caulking needed on a recent installation of windows. Art Cargola, project manager, took the time to diagnose the problem and came back the following day to fix the issue. This was not a roofing job, but he took care of the problem for me as a courtesy. WOW, that care and service goes above and beyond. Thank you Art and thank you Lyon Roofing. read more

There are a shortage of kind hearts and kind deeds in the world. Today, I experienced a kindness from an unexpected source, our roofing repair company! We are selling our home and moving across the country. Our buyers are nickel and diming us for every little fix they can get, down to removing morning doves nests and installing spikes in the eaves. Feeling very house poor and a little bit miffed about it, I called Lyons to look at the cracks and chips the report came back with... Thinking it was going to cost me $500 or more. We left to fly to Michigan for a house hunting trip and while we were gone, Jeremey from Lyons Roofing came to my house and repaired every chip and crack and notch for us and he did it for free as a "farewell" gift! He knew we weren't going to be here much longer and therefore wouldn't probably be using his company again anytime soon, but he drove 20 miles here and 20 miles back and took his time to fix my roof and didn't charge me anything. Tears come to my eyes while I'm typing this. He will never realize just how much his kind deed meant. I will whole heartedly recommend Lyons Roofing solely not only based on the terrific quality of work they do, but also on their customer service and small deeds of kindness that meant so much to me during such a rough time. thank you, Jeremey!! God Bless You!! read more