May 2026
Elko, N
Hmmmmm . . . 3.0 stars. Here is why.
Arrived a little after 5 pm on a Friday. Two tables were already sitting. The hostess sat us in a separate room from the main dining room. It was hit brightly by the sun and felt like a second thought of leftover dining. Asked if we could sit in main dining room and she obliged.
We asked about the menu and took time to review it. After some time we ordered. My husband had the chicken Alfredo and I ordered the PASTA MILANO which is described as:
Chicken, Tomatoes, Mushrooms in a Roasted Garlic Cream Sauce over Penne Pasta. Sounds good right? It could have been good. But it was not. First of all, I never got chicken in the dish. The mushrooms were diced and very few in the dish. The only thing they got right was the tomatoes. I called the waitress over and told her that my dish had no chicken in it. She said well do you want some? I smiled and said well that's what the dish was supposed to come with. So I waited. Then I decided to go ahead and start eating my food because seven minutes went by and I still have no chicken.
When the dish was originally served,, I asked the waitress for Parmesan cheese. She said we don't have Parmesan cheese, but we have black pepper. Huh???? of course you have Parmesan cheese. I have it on my Caesar salad. I really don't think she knew what Parmesan cheese was. I just shrugged my shoulders and took a bite of my food. Again, great concept. But the food had NO flavor. I added salt and pepper. Still nothing. I took the balsamic vinegar that was on the table and added it to the dish. There, I finally had flavor in my meal. But still no chicken.
Finally, another waitress brings out a plate of squiggly worm like meat. She said, did somebody order chicken at this table? I was disgusted. First of all, it was not pleasant to see it look like that. Also, you should've offered to remake my meal, or at least take it back and mix it with the chicken. But to make me wait until my dishes is half gone and then bring over a plate of chicken is a poor decision.
The chicken fettuccine had a good flavor. But the chicken was tough. Hard to chew. Not good flavor.
I ordered a n/a Heineken. She brought it in a glass to the table. It was already poured so I don't know if I truly got what I ordered. Also the glass was too large for the amount of beer that was in it. Makes it look like it was half a drink.
The waitress was kind, but we did not see much of her. She never offered to refill our bread basket. According to the menu, you get two baskets of bread and then if you want more you have to pay. We only got one basket of bread and never offered anymore.
I was looking forward to some good pasta, and this restaurant did not deliver. Very disappointed in the service, and most definitely the food.
The waitress took five dollars off of our meal, but she never explained why she did it or why she decided to take that amount of money. She never apologized for my dish, not having any protein, she never apologized for any thing. Management needs to teach staff that they can take ownership of the situation. It is OK to say you are sorry that the chicken was not put in your dish. Let's see what we can do to make it right. That would have gone so far.
Instead, it left my attitude about this place as tough as the chicken in the fettuccine was. read more