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    Lowe's Home Improvement

    2.3 (220 reviews)
    Closed 6:00 am - 10:00 pm
    Updated over 3 months ago

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    Reviews With Photos

    Minion inside of Lowe's
    Dwayne S.

    These people in the store are truly clueless and that's probably the reason why it's so empty all the time ! I'm walking in and it's clear that I'm looking for an item while you have two representatives just chitchatting back-and-forth about their personal business. They don't ask to see if I need any help, I get more assistance from the person that's selling solar than I do the associates in the store. They're very good to say hello and other than that, these folks are clueless! Then I get to the customer pick up and unless you have the exact information it's like a needle in a haystack for them to find your merchandise. So sad Lowe's I used to really believe in you guys, not anymore. Quite honestly, I get more service and reaction out of the minion in the aisle.

    Lowe's riverside magnolia.
    Jesse W.

    Just another day at Lowe's in riverside ca on Magnolia Ave. The lady with the bad perm at customer service wants to spread that bad attitude to any customer that dare ask her a question. This time about a 50ft extension cord that's labeled a 100ft. And being held together by a bunch of electrical tape and still all tangled up. She says I'm wrong I tell her she's incorrect. And after I have to go measure it out to prove it she's just missing all a sudden. Ppl with pissy personalities need to find work that's not in retail but I guess when you're running the customer service counter at coursing on a Tuesday night Jan. 14 930pm to be exact. How badly you would love to tell her to get rid of the horrible perm and back to driving her 16 wheeler so she's happy again. And not driving customers away at her local home improvement store. Because I sure put back everything except the one thing I went in there to get, super glue. Way to go on losing that sale, permabetch.

    This is what I got
    Evelyn C.

    I give 0 stars I DO NOT recommend using home installations department sales person Jo or Joseph..... he placed the wrong order number in my contract and now I'm stuck with a gate that I never wanted it's incomplete AND IT's falling apart already... I been given the runaround for 14 months and no solution... all I want is what I ordered...or for Lowe's to accept accountability for their mistake.. I understand we are all human but why should I be held accountable for someone's negligence and mistake...... my mistake was trusting Lowe's with my project and I regret it 1000%. So now it took Lowe's 14+ months to tell me no we will not fix the problem by giving You the correct gate.. and for the inconvenience and mistake WE DID we will not offer a discount/ compensation Nor a apology........ I will say Buddy and Damien did try to help me but still no resolution.... The store manager Robert did get back to me in the same day... but I wish he could have done more to make it right for the customer... I will be escalating it to corporate because this is not acceptable or right.... Lowe's do the right thing and make it right.....if I'm paying $6000 I want what I ordered not what Jo decided to order

    Snake

    Bought a 350$ snake Worst piece of crap ever Tried to return it and they said unable to return Lost my business!!!! Plus had to go rent one But at least that worked I have spent thousands of dollars at this store

    I would park 1/4 mile away if they told me the civilians need the closer spots. But until then....

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    3 months ago

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    17 days ago

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    2 years ago

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    2 years ago

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    11 months ago

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    5 years ago

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    1 year ago

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    1 year ago

    very bad customer service call, trying to ask something but no words, no nothing but hang up on me

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    2 years ago

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    1 year ago

    The customer service I have received from some employees isn't acceptable poor attitudes and lack of doing their daily job duties

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    2 years ago

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    Page 1 of 6

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Thanks to Julie Canal in appliance department!

    Mentioned in 3 reviews

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    HomeGoods

    HomeGoods

    3.6(74 reviews)
    7.0 mi
    $$

    First time here at HomeGoods. I wasn't sure what to expect, but I guess they sell home goods LOL…read more Seriously, I did not know what they sell. After entering this store, my first impression was that it looked like a Marshalls or Ross. It wasn't until I walked deep into it that confirmed my suspicion. It's basically a store full of home goods and some interesting stuff from various brands. The purpose for my visit was to look for some biscuits or crackers. Yes, they have a section with gourmet foods and snacks. I didn't find any biscuits so I didn't buy anything food or snack related. I was so intrigued by this store, I stayed to walk around and see what else they have. A thought came to my mind... I needed a photo frame so I searched for that. I spent a good amount of time looking for the photo frame, but I eventually found one and bought it. Staff was nice. Prices were okay. Ambiance was interesting. Goods were in good variety and quite intriguing to say the least. Please keep in mind they don't necessarily have the same item stored at the same aisle and/or same shelf... they may be all over the place. It's like a scavenger hunt of home goods and stuff LOL. Don't be discouraged. See it as an adventure. If it's meant for you, it'll find you. Now I know what's inside a HomeGoods! I would come back here to see what gems I can find as my curiosity mind wants to know LOL. Happy Shopping!

    Broken items still full price ALL OVER the store. I wanted to purchase a lamp priced over $100, but…read morethere was a corner that was clearly chipped with a piece missing. I couldn't find another one so thought I'd ask to see if they were going to discount the broken item. They initially said no then said they would take off .50 cents!!! What a joke... They aren't even supposed to sell broken items to begin with. Buyer beware make sure to try out and checkout your pieces to make sure they are ok before you purchase as well. They gave another person in line a hard time who was trying to return a broken item claiming they didn't know if the buyer purchased it broken or they broke it so they couldn't return it. I get it but also look around your store, not good.

    Photos
    HomeGoods
    HomeGoods
    HomeGoods

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    1.7(135 reviews)
    0.7 mi
    Offers payment plans
    Established in 1991

    I did a bunch of research before I settled on Bob's. I read the reviews about delays and still gave…read morethem the benefit of the doubt. I just moved into a small place so my furniture options were limited. I made a decision on a 3-piece modular sofa set and then a separate dining table. A total of $2600. The in-store sales guy was cool. Gave me space to look around, no pressure. That's the second star. Once I decided on what I was getting, he mentioned it was gonna take about a month "or so" to be delivered. As soon as those words were processed, I recalled the yelp reviews. I pressed on. A month later (today), a few days before delivery date, I get a text asking me to confirm my delivery date. An hour later, I get 3 texts telling me my order contains "items not yet available". Two hours after that I get a 4th text with the same message. Ok so wait, I need to confirm my delivery date, yet you don't even have the items? I check my order online and it says something different. That my delivery date is now a week after the original one but that I need to confirm the actual delivery window for 2 weeks after that. In total another 3 weeks wait. I start a chat to confirm all of this, which they do. I ask for a 20% discount for the inconvenience thinking they might counter with 10% to cover the delivery and setup. They counter with $50. 2% of a $2600 order. I'm out now almost 2 months without furniture. I cancelled the order and will take my business elsewhere. Unless they guarantee delivery the same day, I would steer clear of Bob's. Sad too, they had other furniture I had on a list for later. Now they've lost my business for good.

    Great selection of furniture. Outlet pricing but best of all great service! Staff here are there…read morebut not following you. An easy place to shop for whatever you need. Recliners are comfortable, couches, dining room, living room and bedroom sets. Large space to explore. The back is the outlet area with rugs, single pieces couches chaise loungers. Plenty of parking right in front. Bring ur car to the front for loading smaller pieces or the back garage bay opens up for larger pieces.

    Photos
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Furniture City

    Furniture City

    2.6(59 reviews)
    0.6 mi

    Limited items still available with price cuts. Restrooms are non op. On all floors head inside mall…read morefor facilities. Elevator in working condition, escalator is non op. 3rd floor has mattresses, recliners, office chairs and as is items but very limited. First floor is the main showroom. Couches, recliners, massage chairs, dining and living room sets, beds, accent chairs, tables. Service was helpful. Located at the Tyler mall on the west side of mall off Tyler St.

    Screw this place and all the crooks that work there. If only I had seen all these reviews before…read morebuying anything. After spending $6000 on furniture, I expect the bare minimum of delivering what is promised. 12/2025 I buy a dining table, 6 chairs, a tempurpedic mattress and base, all floor model pieces as the store is closing down (now I see why). I am told that the table will be detailed before it is sent out. The shipment arrives and the chip on the table is still there, untouched. Fine, if that was my only complaint, I would have let it go. Instead there is a HUGE stain on the mattress cover, the zipper to the mattress cover is broken, a metal bar is missing and they did not deliver the remote to the mattress base. Fast forward several calls and promises of someone delivering or shipping, they deliver the bar...no technician to fix the table and still no remote. Several more calls later they say they can't do anything about the table or the mattress pad. At this point I don't care anymore, I just need the remote. I had to physically go down there and get the remote and these SOBs hand me the remote and say it's easy to program, here you go. I'm not even convinced it's the right remote. Absolutely not worth the time or money. Crooks=Amer, Maria, Gabriel, Sayed. Stay away from this one and all their sister locations.

    Photos
    Furniture City - Store closing soon

    Store closing soon

    Furniture City - Escalators 3 floors

    Escalators 3 floors

    Furniture City

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    Riverside Rustic

    Riverside Rustic

    4.3(10 reviews)
    6.6 mi

    With how beautiful and historic downtown Riverside is, this shop is a disappointment…read more Many of the items sold in the store are items from Walmart, Home Goods and other department stores that have a 'rustic' or 'vintage' look. The owner is purchasing and upselling (up to triple the price from the department store). The owner does sprinkle some antiques around the store but the items are overpriced. It's also kind of weird that the owner has a huge photograph of herself behind the cashier counter. Not a fan of this store when there are plenty of other stores worth shopping at walking distance.

    I entered the enchanted store because of the posters "Witches be crazy!" I thought it was fun. The…read moreyoung woman at the outside table was friendly, and I was drawn to the botanical posters of mushrooms. She indicated there were more botanicals in the store of mushrooms - so I entered. I got about a third of the way into the store, admiring the wide array of vintage food craft tools - when I came upon the prominent display of the T-shirt "Try that in a small town". Knowing that this is a racist T-shirt advocating the lynching of African-Americans I realized that it was an intentional statement to black and brown people so I immediately left the store and wrote this second review. The first review was removed by Yelp because I gave it five stars. That's why I adjusted it to one star. Presently no one should patronize the store if they have a conscience and are wanting to make the world a better place.

    Photos
    Riverside Rustic
    Riverside Rustic
    Riverside Rustic

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    Harbor Freight Tools

    Harbor Freight Tools

    2.9(67 reviews)
    1.2 mi
    $$

    I recently stopped by Harbor Freight Tools in Riverside and found it to be a decent spot for…read morebargain-minded customers like me. I am not a professional so when it comes to home improvements that are easy, I come here to buy some tools and also talk to staff on getting their input on my home projects. I like coming here because it isn't as intimidating as Home Deport where they have a larger store and tons of items to look through. Here, it is small enough and easy enough for me to shop and find my own goodies. The store stocks a wide variety of top items like automotive tools, power tools, welding gear, generators, and hand tool sets -- all at competitive prices that help you save on projects big and small. The staff I interacted with were friendly and offered helpful suggestions when I had questions about specific tools and which ones to use for my home improvement project which made shopping easier. Inventory can be different from various Harbor Freight locations, so it is good to call ahead of time if you know exactly which tool you are looking for. It also helps when they have some good deals on the weekends. Last week it was a free item with purchase and this week it's a free bucket also with a purchase. Overall, good experience. If you register your phone number with them, they will record your purchase with your nunber so if you don't have your receipt for a return, they can look it up based on your phone number.

    This location is never stocked with common items or any items that go on clearance. Very…read moredisappointing

    Photos
    Harbor Freight Tools
    Harbor Freight Tools
    Harbor Freight Tools

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    Lowe's Home Improvement - homedecor - Updated May 2026

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