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Poughkeepsie, NY

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Lowe's Home Improvement

2.1 (48 reviews)
Open • 6:00 am - 10:00 pm

Lowe's Home Improvement Photos

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Garden center
Bob S.

I looked at several places for a sturdy window box holder that can be securely fixed to the balcony rail. I should have asked a salesperson first, instead of wasting time browsing around. When I did; they said ask for "Rachel". I found her and explained what I was looking for, she took me right over to a window box holder that can adapt to Any size or railing design. She knows her stock and department.

Lowe's has a lot of stuff for your home and yard, but falls very short of anything that resembles customer service.

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7 years ago

Terrible customer services. No one seems to know what's going on or how to help you. Go to another Lowes or another store.

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8 years ago

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12 years ago

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9 years ago

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9 years ago

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11 years ago

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10 years ago

Classic Lowe's south road Poughkeepsie. 1 register open, several people in line, staff doing nothing, and management not caring.

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12 years ago

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Review Highlights - Lowe's Home Improvement

“Special shout out to Zack and flooring who was really informative and guided me through some of the product line.”

Mentioned in 2 reviews

Read more highlights

Appliances 4 Less - Washers, dryers, fridges, stoves

Appliances 4 Less

1.0(1 review)
3.1 mi

I purchased a few items from appliances for less in Poughkeepsie, I had to exchange a refrigerator…read morebecause it was too large. They ordered me a new one sold it to someone else I waited four weeks and no refrigerator. when I called and asked what was so long for my refrigerator to come in they told me they accidentally forgot to mark that it was sold, but no one ever called to tell me that I just sat here waiting to hear from them when the delivery was gonna happen. Then asked for a refund and it's been three weeks since I asked for my refund and still no money back call the store don't get answers. They tell me they'll call me back and don't call me back. as of today, I still have no refund and still have not heard back from the store manager.

From the owner: Appliances4Less provides brand name appliances at DISCOUNT to the Hudson Valley area and beyond. We…read morehave great discounts and promotions at all times. More than 90% of our appliances are NEVER used, but may have dents/scratches. Other 10% of our appliances are used for less than 48 hours. All of our appliances are tested as required by manufacturers and are functioning normally. They all come with a 1- to 4-year warranty from a reputable nationwide 3rd party warranty service provider. We provide delivery, installation and haul-away services. Financing/payment plan is available. All major credit cards are accepted.

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Appliances 4 Less - Washers and dryers

Washers and dryers

Appliances 4 Less - Fridges, washers and dryers

Fridges, washers and dryers

Appliances 4 Less - Delivery, installation, haul-away available

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Delivery, installation, haul-away available

Best Buy - Selling floor

Best Buy

2.0(100 reviews)
0.2 mi
•$$

They must have a new corporate customer service policy!…read more Actually, it's the "old-fashioned" the customer's always right policy and that poor customer service can ruin the Store's reputation; based on how they handle the customer and pay attention to them. Stop standing around in little cliques talking to each other and ignoring the customer completely. I went in with a question for the Geek Squad regarding the phone, and how and why certain apps work or don't work. The Geek Squad representative was very helpful. I went looking for something for someone else, check out was relatively painless and quick. When I got home, it wasn't quite what they were looking for. I called the store with a question regarding the return; I ended up getting corporate. Spoke to Victor, he said there should be no problem. Whenever I've heard that! There's always been a problem later on. This time he was right. The charge on the card was seen that day. Let's see if they can keep up the good work or are they going to end up like Circuit City?! Electronics, they also have household appliances and kitchen appliances.

I was in Best Buy today and brought a friend who needed a new laptop. He had a stoke, and had some…read morevision issues. As we were completing sale an older guy stepped in and started bombarding us on saving money and giving information, I said I do not want a credit card, and he said, "Oh, no. This is just a store card that you can save money with," I said ok...and asked I do not see the discount on laptop? He then says "Oh, you will save later like on things like Starbucks Etc??? MY FRIENDS RECEIPT SAID, CITI VISA $4000.00 in credit!!! Do I get a lawyer for fraud?

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Best Buy
Best Buy - Specialty and telephoto lenses

Specialty and telephoto lenses

Best Buy - Geek James- on time and professional

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Geek James- on time and professional

Appliance Plus - its ok to call  after hours

Appliance Plus

4.3(7 reviews)
2.3 mi

Late on a Friday night, we noticed that ice cream was melting that we had in our GE…read moreRefrigerator/Freezer that was purchased at Home Depot with a 5-year extended warranty. Of course, this would happen about 7 weeks AFTER the warranty expired! The next morning, I tried contacting GE to no avail. I decided to call a local Appliance Center (Sohn's) in Walden, NY where I bought most of my appliances except this one. Well, they were shorthanded and could not help me for a month but gave me a couple phone numbers for assistance. One was for Anthony at Appliance Plus in Marlboro, NY. I called Anthony, who actually answered the phone. He said that he was in the middle of a job and took some information and said he would get back to me. I'm thinking "sure"! In about an hour, after researching our Model, he called and gave me several recommendations; one being it may only need a simple dusting/vacuuming. It takes a lot to impress me but Anthony Bigatta went above and beyond for someone (me) who isn't a "regular customer"! I never thought it was possible to speak to someone on a weekend, let alone someone who is knowledgeable, thorough and honest as Anthony. I highly recommend Anthony Bigatta of Appliance Plus in Marlboro, NY (845-236-1700) if you ever need any appliance repair.

Whenever I have appliance problems they're the ones I call!!! I think the initial charge is $85-90…read moreor so and if repairs are made that initial charge is applied.

Earl B Feiden Appliance - Kingston showroom

Earl B Feiden Appliance

3.6(120 reviews)
21.7 mi
•$$

Yesterday, Alex R repaired my appliance, and I couldn't be happier with the experience from start…read moreto finish. He called ahead to confirm his arrival window and showed up right on time - no waiting around all day wondering when he'd show, which I really appreciated. Modern appliances are packed with electronic parts that are often hidden and hard to access, making repairs tricky. Alex R handled my appliance's repair issue with patience, professionalism, and impressive problem-solving skills. He was also courteous, easy to talk to, and left the area spotless. It's rare to find someone who combines expertise, honesty, and great communication, but Alex R checks every box. If you need appliance repair, ask for him specifically - highly recommend!

We live in a world that's increasingly dominated by giant corporations. They succeed because they…read moreare everywhere, they often make it easy to shop with them, and because they can often undercut the smaller local spots when it comes to prices. I made the mistake of ordering a gas range from one of these giant corporations, and it turned out to be a giant problem. They delivered but couldn't handle the installation, and then they couldn't take the stove with them, and then the guys who came to pick it up were rude and caused more issues, etc. So I did what I should've done, and I called Earl B. Feiden, and they helped me out, and solved my problem. I got to talk to an actual person (thanks Ken!), and I laid out what I needed (a gas range in a non-standard size), and where the potential problem might arise (it needed to be converted to propane), and they handled it like pros. Sometimes it may cost you a little more time and a tiny bit more hassle (if you consider talking to an actual person a hassle, not a pleasure like I do) to go with the smaller shop, but I highly recommend buying local. It worked out for me with Earl B. Feiden. And in the end, the range I got ended up being cheaper than the one from the big box store anyway.

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Earl B Feiden Appliance - Huge capacity for all your food!

Huge capacity for all your food!

Earl B Feiden Appliance - Plenty of washers and dryers!

Plenty of washers and dryers!

Earl B Feiden Appliance - Miele display

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Miele display

Lowe's Home Improvement - hardware - Updated October 2026

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