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    Appliances 4 Less

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    4 months ago

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    Mattress Firm Poughkeepsie

    Mattress Firm Poughkeepsie

    (25 reviews)

    $$$

    In store service was great especially with Debra. Problems started the delivery of the mattress…read morebeing so haphazard and they sent three guys who worked so fast that I wasn't able to see the mattress until they left. When making up the bed, I found a 3-4" hole in top of the mattress. I called for an exchange and when the replacement mattress came the delivery guys argued with me that their warehouse manager would not accept it back as he didn't have the paperwork....insane. They said we should just use bedding to cover up the hole! Debra and our salesperson, Lauren, had previously sent in all the documents to support picking up this mattress and replacing it. Finally, we got our replacement mattress and within 2 months it developed a large swale/dip and we went to the store and saw Debra and told her we were done with Mattress Firm and wanted a refund. The District Manager was there and he gave us a difficult time....first trying to charge a restocking fee and then trying to upgrade to another mattress. We were done. If it weren't for Debra, we would have been out of luck! In summary, the in store staff were great but the warehouse and return process is horrible. Never again.

    William Smith was friendly, knowledgeable, and personable. Made the experience my absolute…read morepleasure. Hooked me up with a great mattress, under my budget, and within minimal time. I highly recommend visiting this store at 2600 South Road Poughkeepsie as opposed to buying on line. It will be worth the trip.

    S & S Vac & Appliances

    S & S Vac & Appliances

    (11 reviews)

    My review may be lengthy but worth reading! First, I wish I could give more than 5 stars. S&S is…read moreliterally the best repair shop I have ever dealt with. And they are not just a repair shop. They are a full service dealer of a wide array of products. My story starts with a Fisher Price Power Wheels Barbie Camper that stopped working. My granddaughter was heartbroken and so naturally so were we (grandma and grandpa). Fisher Price stopped making them a couple years ago so no way to replace it. It is in perfect condition except when you stepped on the pedal it simply would not go. We called Fisher Price and they were no help. We tried finding someone to repair it to no avail until we located S&S. We brought it to their store and were met by the nicest, friendliest, most knowledgeable and honest couple who own the business. I felt like I was with my best friends after meeting them. After explaining what was wrong, they said it was possible the gear box was bad, which is common, but would not know until getting inside and checking. If that was the problem, they quoted a repair estimate, and we left. About 15 minutes into our considerably long ride home, they called and said the camper was working perfectly after they tested it with a new battery. They concluded that the original 6 year old battery I had been using was no longer charging sufficiently to make it go! They had the right battery in stock and that was all they charged me for. No fee for looking at it or testing it. Just the charge for the battery which was half of the repair charge they had quoted. They very easily could have said they replaced the gear box and charged me what they had quoted and made extra money on this. But they are wonderful, honest people who are extremely good at what they do, which is provide tremendous, honest and friendly customer service. I am thrilled that my granddaughter and future grandkids will be able to enjoy this toy thanks to S&S. I absolutely 100% recommend them to anyone in need of the services or products they provide. You will be as happy as I am if you do!!

    I brought my old kichenaid processor to get repaired and unfortunately it is so old they don't make…read moreparts for it. Bummer but what can you do. Although they couldn't help me with my food processor, I did buy my vacuum cleaner from them about 8 years ago and it still works fantastic. The prices for bags there are comparable to Amazon (so let's support local people) and they carry my favorite sponges made in Israel.

    Appliances 4 Less - appliances - Updated August 2026

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