Avoid this store. It's overpriced and the work is sub par. The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an read more

Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket watches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING. read more

After visiting several other jewelry stores, I was referred to De's Jewelers and quickly learned why. The staff was extremely friendly, helpful, and professional. I got all the advice I needed without ever feeling like I was being pushed to buy something more than exactly what I wanted. I was going on a trip with my now-fiance and on a very tight schedule, Dennis went above and beyond to assure I would get the ring I wanted in time. I'll definitely back in the future. read more

Dennis worked closely with my fiance to create the most perfect engagement ring! I truly couldn't be happier with the final product, and continually get compliments on how beautiful, and unique it is! Dennis explained the process thoroughly to him, and encouraged him to use my grandmother's stone as the center diamond for the ring. We were also provided with the necessary appraisal information, and a recommended a company to insure it quickly and easily. Lastly, Dennis took his time to help carefully select the matching wedding band! Although this wasn't an easy task, he was able to get exactly what we were looking for! I would highly recommended De's Jewelers to anyone looking for a terrific business, with personalized service! read more

De'S Jewelers - Double halo ring-platinum and rose gold - Watches Near Me - Poughkeepsie, New York

As a Poughkeepsie Native, who's family has been here for nearly one hundred years, four generations of my family have gone to De's Jewelers for everything from special gifts, engagement rings and even repairs. It is a family-owned business that treats their clientele as family. They've always offered me value, expertise and the best advice when making a purchase. read more

I was referred to De's Jwelers, and Dennis in particular, by multiple friends and he didn't disappoint. The customer service he, his wife and his staff showed me was excellent. They were able to get me more than I expected when it came to the ring that I specified and the diamonds were top quality and just beautiful. I'll most certainly recommend him to anyone who is in need of any jewelry in the future. read more

I have bought quite a few pieces of jewelry from De'S. I highly recommend them. Service has always been great especially from Dennis. I have purchased everything from diamonds, the having gems set in pendants, rings resized, etc. De'S will not disappoint you. I highly recommend them. read more