Quality of service and the skill level and professionalism of the staff was excellent.read more

If I could give this business 0 stars I 100% would. I talked to a man over the phone who said they…read morewould be able to at least tell me what's wrong with my sky dweller Frankenstein and I drove 30 minutes out of my way to come out here only to be told by the owner they refuse to touch it and won't be able to help me. The guy was incredibly rude and didn't even give me the time of day to explain my situation at all insulting me and my watch

Excellent service and very trustworthy staff. They helped me reset my engagement ring and then…read moreresize my engagement ring and wedding band when I was pregnant a year later! Fair prices and quick turnaround!

I've had a great experience working with Zimmer Brothers and my sales associate Retno, my wife had…read morea lot of rings that she couldn't wear because of her arthritic joints, we looked at options and it would have been over 2,000 per ring, however the team at Zimmer Brothers went above and beyond to come up with an affordable solution which was a clasp that now allows her to once again wear her rings. This was accomplished with the help of our sales associate, Retno, Bonnie, Mary Ellen and Shanna who came up with the idea for the design. I'm very thankful to all the salespeople at Zimmer Brothers who worked hard on our behalf.

Two great locations with a wonderful selection of estate jewelry - my favorite! Knowledgeable and…read morewelcoming staff and a reliable repair department!

Serpentine Jewelry is a hidden gem and the kind of local business you want to support. Rich, the…read moreowner, is incredibly friendly, professional, and so easy to work with. From the moment we walked in, we felt taken care of. We brought in 10+ watches to have the batteries replaced (yes, really), and Rich handled all of them quickly and efficiently while we waited. No hassle, no upselling--just great service at very reasonable prices. While we were there, we also purchased a beautiful gold bracelet for our newborn niece. When we later brought it back to be engraved, Rich did it free of charge, which was such a thoughtful and generous touch. It's a small store, but the service and care you get here are huge. Honest work, fair pricing, and genuine kindness--you don't find that everywhere anymore. We'll definitely be back and highly recommend Serpentine Jewelry to anyone looking for quality service and a great local jeweler.

Rich is very knowledgeable and professional last week I brought to him two Seiko watches and he…read morefixed them both. I highly recommend Serpentini jewelry. I'm 100 percent satisfied with his professional service, and the repair prices are very responsible.

Went to Sweet Feelings jewelry in the Galleria @Crystal Run . Dhilip and Karen listen to my needs…read moreand found the perfect cross for my grandsons baptism, I would recommend them to everyone

I would give this 0 stars if possible. Awful service, dirty, and I love the dirty looks from the…read moreone dark haired woman and her daughter. Avoid at all costs.

Anthony was always nice, respectfully and honest. The…read morecustomer service is exceptional. I will always go back for all my jewelry needs. His prices are comparable to other jewelers in the area and at times better prices ones I can afford. Thank you, Anthony Elizabeth

Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket…read morewatches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING.

I had a wonderful experience at Hudson Valley Diamonds. I was devastated when I damaged my…read moreengagement ring. Someone referred me to Dave Hunt, the owner of HVD and I'm so thankful that they did! Dave is so knowledgeable and honest. He was able to recreate my exact setting and find me a gorgeous princess center stone. The ring is stunning and I couldn't be happier! Thank you!!