today i called Arlington Exchange and spoke to a employee named chris to find out if they buy pure silver, he said yes and to bring it in and i said i will be in later today. my girlfriend and i arrive around 5:30pm today and see chris and we show him the items, he said to wait for the other person to finish a call., we agreed.A short time later while still on the phone with a customer he looks at items fast and tosses out a offer and i kindly say no thank you and he tosses out another offer very fast with attitude and again i kindly say no thank you. He then gets upset and says GOOD BYE and waves his hand at us and i ask him why he is so rude in a calm and normal tone , HE losses his temper completely and starts yelling at me SAYING YO BRO , YO BROTHER im on the phone give me a min., i calmly state its better to take care of one customer at a time and he lost it,again calling me a asshole , f, you, f off, you a asshole f off,f you.as we calmly walkout the door. he then faces the window and looks at us and continues to call names and use harsh profanity towards us. we felt profiled as well as verbally harrast which is not the way to do business or conduct themselves respectfully to customers. so as a registered BBB member i reported then so it will not happen to anyone else as well as to better the customer service and treatment of customers in the store no matter the who they me be. so i Strongly do not recommend anyone to do business with them until they improve. read more

I remember stopping by in December, I was new to the neighborhood so I was just getting accustomed to what was around me. I entered the shop and it just made me all of a sudden feel so comfortable, it wasn't a huge place but it reminded me back to my dad's shop in St. Louis. There i met the owner who if i recall correctly his name was Nick. Nick and I began talking and he took time out of his day to welcome me and reached out to me should I ever need anything. Two months go by and my wife and I decided to go to Arlington Exchange where we met Nick and see what they'd be able to give us for a watch of mine and a necklace of my wives. We've looked around to places in the past but never saw a reason to sell it especially because we weren't given the right offer. We stop in, Nick greets us the same as he first did, we show nick the Jewelry and he checks it out and gave us the best offer we've ever been given. It wasn't even only for that we decided to sell to Nick, but because he truly is a great man and runs a great shop. The workers there are also very welcoming and helpful. Nick didn't have to take time out of his day for he could've just said "sorry i am busy at the moment" but instead welcomed me in a manner i'd never forget. I certainly look forward to going back to Arlington Exchange should I ever have to sell anything again. Thanks, Nick. read more

By far the BEST place in Poughkeepsie and probably Dutchess County to sell your broken or old jewelry. They pay you the most. Aside from buying all types of precious metals Arlington also buys gift cards, coins and paper currency, old military items, sports memorabilia and a TON more. The owner Nick is one of the nicest people I have ever met and pays the most for your items. His staff is top notch and very polite. I have been doing business with Arlington since they opened years ago and I have never been disappointed. Arlington Exchange is located right on Main Street in Poughkeepsie and has plenty of available parking. So if your in need of some extra cash, check out Arlington and say hi to Nick. You will not be disappointed. "Se Habla Español" Open 7 days a week. 845-471-9800 read more

Stopped by Arlington Exchange today at 4pm. Both surprised and happy they were open on a sunday... The staff there was extremely helpful and nice. I was selling some jewelry that I had been trying to get rid of for a while but one place told Mee it wasn't real and offered me 10. When in fact it was real and I got too dollsr. Iwas speaking to the owner Nick, and he offered me more money than all the other places I stopped by prior. He pays top dollar and his prices on merchandise can't be beaten. They have a lot of merchandise up for sale. Nick is very attentive, educated and also very polite. Thank you for making this process so fast and easy. I highly recommend them and will continue to use them when needed. read more

I have been here numerous times, I heard they moved (sadly) because one of the buildings next door caught fire and the entire business/residential area was affected. Looking for them and where they moved (811 Main Street Poughkeepsie NY 12603) I found this website and noticed while they have a 4.6* rating on Google and 5 on Trustpilot etc. I love this place for selling my precious metals (usually extra gold or silver). The Owner and Employees are super nice, respectful and honest. They always offered me more than anyone else I tried, including online sellers (everyone sells based on a % to the Spot price and they always offered me more % wise) read more

I was just there yesterday. Took me a while to find the store on here because my cell was set to Syracuse or something odd. Anyway. The experience was unexpectedly great. Usually when I go to sell items especially Gold they treat me like I can easily just be ripped off. But not here! The guy was very okest about value prices stones and explained retail prices and how they are way above the value of the gold itself. He had no problem spending time with me and making me feel comfortable. For that , Thank You! read more

Stopped by Arlington Exchange a few days ago and the staff was extremely helpful. I was selling some jewelry that I had been trying to get rid of for a while. I was speaking to the owner Nick, and he offered me more money than all the other places I stopped by prior. He pays top dollar and his prices on merchandise can't be beaten. They have a lot of merchandise up for sale. Nick is very attentive, educated and also very polite. Thank you for making this process so fast and easy. I highly recommend them! read more

I recently went to Arlington Exchange to sell gold that I had. The service was incredible, they gave me an offer that was reasonable and treated me with so much respect. They answered all of the questions that I had and I had a lot! I thought that this whole process was going to be long and difficult but it turns out that with the help of the owner, Nick, the process was quick and easy. I would definitely recommend to anyone who wants to sell jewelry, they are a great source and are very helpful. read more

I brought in jewelry that is generations old. I found the owner Nick to be Knowledgeable and helpful. He offered me a higher price for my items than the other locations I had tried, The establishment itself is clean and open with flourishing plants in the store front. His staff were friendly and approachable. Over all it was a great transaction and I will happily do business with him again in the future. I Highly recommend the the Arlington Exchange!! read more

I stopped by Arlington Exchange a little over a week ago and sat down and spoke with the owner Nick. He is a very caring and smart business man. He was able to help me out with my diamond ring. He was extremely fair and went above and beyond for me. His staff was very accommodating as well. I would recommend Arlington Exchange to anyone as they will be treated fairly and with respect. I cant thank Nick enough for what he was able to do for me!!! read more

warm welcoming environment, I went to check out a few items I found from my past and the gentleman to the left when you walk in was extremely knowledgeable and helpful. gave me good advice on items that would sell less there and more privately. explained everything to a T and even helped with advice for other places that cleaned jewelry. would recommend to anyone I know. I don't remember the gentleman's name but thank you . whitney :) read more

The service and hospitality is unlike any other. When I walked in I felt at ease and spoke to the owner Nick about having some jewelry I wanted to sell since it's just been sitting around for a while. Nick is a very friendly man and you can tell he's in your best interest the whole time. Nick thank you for helping me out and thank you for offering me the most money than anywhere else. I highly recommend going here! read more

When I moved back home, separating from my husband, I went here with a few items just to get a room for a couple of nights for me and my kids. After talking to the gentleman I believe Nick, he was very helpful and offered me "what I know was" a little more then what I had was worth, just to help me out. He didn't have to show compassion but he did. He will always have mine and my families business. read more

Stopped by at Arlington Exchange while I was in Poughkeepsie during the weekend and I have to say that this place is great. The employees were very respectful, and the owner Nick was very educated and knew a lot about what I was selling. The prices were higher than I expected. Overall I was very happy with the outcome and highly recommend Arlington Exchange!!! read more

Today was my second time visiting Nick at Arlington Exchange. He treated me with such respect and had given me a very fair price the first time around, I decided to go back again. Today was more of the same. He once again went above and beyond and exceeded my expectations. I have been to other shops and Nick is by far the best around! read more

I was looking to sell a vintage necklace for a long time but could never seem to field a solid offer. A friend of mine recommended Arlington Exchange so I figured I'd give it a shot. Immediately greeted by kind and knowledgeable employees who accurately valued the necklace and took it off my hands. Couldn't be happier! read more

I went to the Arlington Exchange looking to sell my Jewelry . The owner, Nick, was very helpful and polite. He even went so far as to direct me to another source so I would receive far market value for my diamonds. I was Very impressed with his ethics and candor. I will be returning there in the future! read more

I buy and sale items from estate, yard, thrift stores to post on Etsy & Ebay. When I need testing on precious metals or fair price (better than others in the area) when selling Nick and his staff are always professional and thorough never turning me away with excellent hours of operation 7 days a week. read more

I've been a customer of Arlington Exchange for over 5 years. I've always felt respected and valued as a customer because they have always given me the best prices for my precious metals. They are trustworthy and reliable, and I will never go anywhere else to get the best price for gold in Poughkeepsie. read more