What a nice experience at this jeweler A lovely lady helped me by the name of Colleen . She's so…read moreknowledgeable and helpful I highly recommend you try this amazing jewelry store !!!

We stopped in, without an appointment, to see if they could repair the clasp on a necklace, the…read morespring inside ceased to function. Within minutes the clasp was replaced and the silver polished. The service is always attentive and professional. It's a full service jewelry store.

Very friendly , honest and good prices He also did very nice…read morework on wife's ring Highly recommend him

My long-time Timex needed a new battery -- and it's Sunday! No jewelers open, but I saw that…read moreHyperion Jewelers is open. Dashed down there and met Nick, the new owner of what was Rudy's Jeweler. Nick was friendly, professional, and installed a new battery into my Timex in no time flat. A very reasonable fee which I was happy to pay. Being a native Beaconite who did a lot of business with Rudy, I'm so pleased (and relieved) to see that a young person as friendly and personable as Rudy has taken over the business. Congratulations, Nick, and good luck in the years ahead. Smart move to be open on Sunday as well!

James is so kind and so loyal. Always does an amazing job and always gives back to the community…read more His work is brilliant and his pieces are gorgeous! Would highly recommend!!

I was there to get my son's chain fixed, the gentleman fixed it quickly and didn't charge for the…read morerepair! I'm very appreciative and will definitely be a future customer!

I called them regarding my '70's Seiko 6139 chrono watch (mechanical). They advised me that they…read morecan't get vintage Seiko parts and they don't service them. This saved me a long trip over to their shop.

Let me preface this by saying this is my first ever 1 star review - I generally come to Yelp to…read moreshare my experience with good things, and thanks to the reviews of others I rarely end up having an experience that merits a one star review. In this case, I wanted very much to like JWATCH/Chelsea Watch Repair, as it is just down the street and I have a small collection of vintage watches that tend to need a little more love than their modern counterparts. I think that if you need basic work done (quartz battery swaps, bracelet adjustments and simple mechanical services) then this shop is probanly just fine. They've got a nice little storefront and everyone I interacted with seemed pleasant, if not a bit short. However - for complicated work on rare or higher end pieces, I'd stay far away. I took my '69 Tudor Date+Day to JWATCH on October 9th to get an estimate for service on the movement, screw down crown and a scratch on the crystal, hoping an independent shop would come in with a lower quote and faster turnaround versus sending it to the Rolex Service Center in TX. They told me it would be 5-10 days until I got the estimate, and work could proceed from there - fair enough. On October 19th (10 day mark) I sent a message through their online repair portal asking if they had any news. I didn't get a reply, so I called on October 21st and received a message from the phone company that the number was not in service. Apparently, when they are closed they somehow disconnect their entire phone system instead of taking voicemails, because the number worked the next day. I called back again on the 22nd and finally reached someone; who told me that they would look at my watch tomorrow. On the 23rd (14 days) later they send me a quote for nearly $1,000, which was significantly higher than even Rolex wanted. I presume they didn't want to do the complicated work and threw out a crazy number figuring it would be worthwhile if I did accept, which I did not. I went the next day to pick up my watch, ready to move on - however, this is where it becomes a one star review: When I got home, I went to set the watch (which hadn't been wound the entire time, which is how I know they were just sitting on it) and the crown and stem just FELL OFF. Literally fell apart - mind you, the watch was perfectly intact when I dropped it off. I thought about taking it back but decided to stop by the highly rated Star Watch Repair in Midtown before wasting another week with JWATCH. Star took one look at the watch, fixed everything JWATCH had broken right in front of me and then quoted a significantly more reasonable $500 for the work I requested. I picked it up from him 10 days later (total) and its perfect. Like I said, this is my first ever one star review and it really didn't have to be, but their lack of communication and the gall of returning a watch that hadn't been put back together gives me no other choice. Skip this place for complex repairs and make the trip to Star Watch.

I've had a great experience working with Zimmer Brothers and my sales associate Retno, my wife had…read morea lot of rings that she couldn't wear because of her arthritic joints, we looked at options and it would have been over 2,000 per ring, however the team at Zimmer Brothers went above and beyond to come up with an affordable solution which was a clasp that now allows her to once again wear her rings. This was accomplished with the help of our sales associate, Retno, Bonnie, Mary Ellen and Shanna who came up with the idea for the design. I'm very thankful to all the salespeople at Zimmer Brothers who worked hard on our behalf.

Two great locations with a wonderful selection of estate jewelry - my favorite! Knowledgeable and…read morewelcoming staff and a reliable repair department!

Super fast shipping sent it on a Saturday right after I ordered the watch. Came in better than the…read morephotos and is a real deal love this place. Will by again from them

From the moment I walked in, Jon assisted us and helped me get a sentimental bracelet remade. I had…read moreworn it for eleven years, time and wear had caused it to break. They accepted the bracelet at the end of business day. Two days later it was completed. I'm over the moon with the quality, workmanship and customer service. I highly recommend this jeweler for all your jewelry and repair needs. It was a fair price too. I was visiting from out of town and was THRILLED to be able to wear it home.

Beautiful store when you walk in and greeted by super friendly staff…read more They make your experience there like you are dealing with old friends! I really enjoyed each and every staff member there , they made a point to engage you with conversation and really get to know you and be so friendly. Their beautiful selection of jewelry and products was just awe inspiring and their services they offer from watch batteries to buying of gold & silver to appraisals is so helpful. They offer so much for competitive prices and a great values. They hit the mark in every single thing and check every box for everyone. I highly recommend them for everything you may need. Will be going back and now they have a customer for life.

Still super happy with the service, prices, and quality of work at Broad Options. Shoutout to Edwin…read more- who is so nice, warm, and detail-orientated. He always takes the time to answer questions and explain things. I had a chain link bracelet that was too tight (needed an extra link) and a tiny diamond that needed to be put back into a half-eternity band = $30 for the workmanship and difference in 14K gold. Will definitely return for more repairs, new pieces, and custom work!