Response time was amazing. Jimmy called right away and was able to send a tech over right away…read more We have an older GE washing machine. Paulie cleaned it out and seemed to fix it but next day it stopped working again. They came right out and replaced the water pump at no extra labor charge. Now it's working great.

Stay Away! I called…read moreAtlas (Jimmy) to fix my stove, which had a broken burner. While initially he was quite responsive, everything went downhill quickly. He sent someone who not only didn't fix the burner, he broke another one. That person said that they needed more parts to fix both burners and that they would call back when they were ready. We never got a call. This began several weeks of pestering Jimmy on the status of the parts, because he would never call us. He eventually replied that they were on backorder but would tell me when they were ready again. After a long period of silence, we called him back and he mentioned that the parts were discontinued, he just never bothered to tell us and that he wouldn't do anything to compensate us for the stove his team made worse. He said that there was nothing that could be done to fix it. I called a different company, they came in, had the parts (not on backorder) and fixed it within a week. I'm mad at myself for trusting Jimmy for as long as I did, because we could have gotten results so much sooner. Don't use Atlas, they just make things worse.

Dan Lopez will charge you for parts, promising to come back to fix your appliance, and then…read moredisappear with your money. Do not EVER give him or anyone from Sonia's Appliance Repair any money before work is completed... especially not credit card info. I will be pressing charges in addition to reporting to the better business bureau.

horrible service, stole my money and appliance still broken. they are scammers. Marissa Ramirez and…read moreDan Lopez should be arrested for stealing people's money and not fixing the appliance. they are liars and need to be taken out of business. they have a fake address .

Tried setting up a service with John to help with a dryer issue. Before booking, we had a few…read morequestions about the service, and he responded by saying "this is not worth my time" before hanging up on us. Very disappointing customer service. If basic questions before scheduling are considered a waste of time, I would be concerned about how customers are treated after booking.

John really tried to fix our dryer, but was really honest when he couldn't. Only charged for a…read moreservice call, which was very reasonable. Highly recommend.

Gersi was terrific -- very responsive to texts and called me back right away to schedule an…read moreappointment to install a Wolf range. He was able to get to me quickly (only two days after we spoke, and on a Saturday even!), when most techs had a several day or weeks wait time. He knows what he's doing and is communicative, efficient, thorough, and he made sure to check everything before he left. Very reasonable with pricing as well. High recommend GM Appliance Repair -- everything you'd want in a technician!

Gersi did a wonderful job! Excellent work and Gersi explained everything! No surprises! My…read moredishwasher is now good as new! 100% recommendation! Great value!

Shopped over the phone and had my microwave in a week , installed , no mess, excellent installation…read moreservicemen , will definitely call them first If any of my current appliances need replacing !

We chose Automatic Appliance because we prefer shop small rather than big chain stores. My husband…read moresent a link and I ordered. Working with Matt was seamless and easy. Staff went above and beyond to get the old fridge out and install the new whirlpool refrigerator.

After numerous schedules with another company for a dishwasher install, they refused installation…read morethe 5th time when they FINALLY showed up as we needed a different outlet (which we were never told despite requests for what prep was needed). We got Nicks number and he was out THE NEXT DAY, installing our dishwasher & charging less than the original company (CRST). He was neat, quick, professional! Seems these are rare qualities these days! Can't recommend highly enough! If you're ordering an appliance? Call Nick first, he'll walk you through what you'll need, pick it up, deliver and took our old one away. Outstanding service!

Nick is very detailed and friendly. He explains things well and was flexible with delivery and…read moreinstallation. He wants the job done right and safely. We would highly recommend him. He clearly knows his stuff and doesn't cut corners.