When life hands you a mediocre meal, sometimes you just have to take the L…read more
I was craving Indian food, but didn't have the time to fully dine in at a restaurant. I also wanted something on the healthier side. I did some research on Yelp and decided to try INDAY, a modern fast-casual Indian-inspired eatery based in NYC. There's over 8 locations in the city and I visited the one located in Midtown East.
The menu focuses on build-your-own bowls. They claim to use organic ingredients, antibiotic-free proteins, whole grains, and vibrant spices to create a balanced, nutritious meal as an alternative to traditional, heavier Indian dishes. You can customize your base, proteins, veggies, sauces/curries, and toppings. You can also choose from signature bowls with pre-selected ingredients.
The interior is modern with warm, earthy tones. Seating is limited - there's two counters with stools and a small table for 3 in the corner.
Service is pretty much nonexistent. No one greeted me when I walked in. No one was at the register. This is the type of place that really encourages you to use the self-service kiosks. I'm old-fashioned and prefer traditional in-person interaction. Welp, I ordered on the kiosk and waited at the pick-up area. I was the only customer there, so my food came out quickly.
I guess my first red flag should've been that I couldn't smell any food being cooked. Indian food is famously aromatic. I ordered...
*Chicken Tikka Masala Bowl $14 (includes grilled chicken, tomato curry, pickled onions, hot honey, crispy onions, cilantro) - My bowl wasn't even fully filled to the top. Yes, I'm going to be stingy about this because baby... in this economy, I want my money's worth. The grilled chicken was dry, tough, and hard. Not tender or juicy at all. The tikka masala sauce was severely lacking in flavor, richness, and depth. It was an extremely watered down version. I did not taste the tang from the tomatoes. I did not taste herbal or fragrant spices like cumin, coriander, turmeric, ginger, or paprika. Bland, bland, bland. The basmati rice tasted like it was made from an instant minute package (and maybe it was since this is a fast-casual place). It wasn't fluffy and lacked that signature nutty flavor. The onions and hot honey completely overpowered everything else. Hard pass!
*Garlic Naan $3 - Nooooooo. I'm sorry, but NO. This was a sad piece of naan... This was more like cheap pita bread with a bit of parsley and garlic oil sprinkled in the center. It was cold, hard, and crunchy. Not fluffy, soft, or chewy at all.
It's clear that the ingredients are not that fresh and most likely reheated. Nothing tasted healthy. The flavors are so far from authentic Indian food. The menu photos definitely make the food look a lot better than it actually is. Instagram vs. Reality... LOL.
I know they have other locations, and this experience could have been a huge dub... buuut I can't see myself coming back any time soon.
This INDAY location did not live up to its claim of serving a fresh, flavorful, Indian-inspired meal.
I'm better off finding a hole-in-the-wall spot to satisfy my cravings!