Andrew the owner of Galaxy Custom Audio Video is extremely knowledgeable with home electronics and…read moreI have asked for his advice many times. His prices are very fair and his finish work is top-notch. I recommend Andrew and Galaxy highly!!! PS He is a strong supporter of local charities....

My wife and i were terrified at the prospect of updating our TV system. We wanted a big screen,…read moreblueray, Netflix, recording capability--the works--and had no idea how to go about it. We talked to a few local dealers and only got more confused and intimidated. Then a friend suggested Andrew at Galaxy. He was our dream come true. He came to the house, looked at the space, listened to our wants, then advised us on some options in plain and simple language. We made our choices, and he quickly and efficiently installed the system. We got exactly what we asked for, and it's marvelous, for less money than we expected to pay. Andrew gave us simple instructions on how to use the system and assured us that we would need refresher courses and he was happy to provide them. All in all, a perfectly satisfying experience. You can't go wrong with these people.

I had the pleasure of receiving assistance from an Xfinity representative name Timothy, I couldn't…read morebe more impressed with the level of service he provided. He walk me through the entire process and basically gave me a camera. Had me out the door in 5 min no wait time and he was friendly, patient, and knowledgeable. Thank you so much for your help

Terrible expensive but once you canel They keep sending you deals Maybe you should have offered…read morethat before Thankfully my daughter got me better service elsewhere

Awesome service and product. We use them on multiple properties and the reliability is stellar!!read more

I love having the local security of knowing my home is being watched over carefully 24/7. The…read morecustomer service I have received over many years now is exceptional. Thank you Accularm Team TRI-L Mandarin Ranch

Excellent service with great communication. Will definitely utilize going forward for all…read moreelectrical needs.

Great communication, we will be working with him to install generators at 2 of our residential…read morehomes in Humboldt County.

Best price and best service. Im new to the area and use to…read morehave ADT as my home security in my last house. After shopping around a little, I was put in contact with Matt and he made the whole process easy. He is extremely friendly and knowledge able about the system and I even called after hours for a little help with no complaint. I highly recommend Matt and his team with Priemer Security.

Installation: 4 stars Communication: 1 star…read moreSales Rep: Mark 0 stars Accountant: Tim Sanford 5 stars I had Premier Security (Prem-Tech) install security cameras from Ubiquiti I had purchased after our consultation. The installation consisted of running 572 ft of CAT 6 cable. They installed 3 exterior cameras, 1 garage camera, and a video doorbell that cost me a grand total of $2.2K. Their sales representative, Mark, showed up at my house. He told me they could run the CAT 6 throughout my attic for the cameras and to my doorbell. After my consultation with Mark, I ordered all the security camera equipment to include a power over ethernet (POE) video doorbell. On the day of the installation, their installers said they couldn't run any cables in the attic because of the fire wall every home built has in our area. My home was built in 2009. I had to send the POE doorbell back in exchange for a WiFi one from Ubiquiti. Prem-Tech should send out sales reps who are knowledgeable and know what they are talking about so this doesn't happen again. Mark told me they can install security cameras from Ubiquiti. I had to correct Mark quite a few times. He tried to tell me I would need a cloud key when I didn't. Mark told me I would need 4 junction boxes for all the cameras. I needed 3 for the exterior cameras only. Then Mark tried to tell me they could run an HDMI cable to one of my tvs. I told him it's 2024, and Ubiquiti has a smart tv app. The worst part was Mark trying to tell me they could train me on my cameras for $150 an hour. You can watch a 10 minute YouTube video on setting up your Ubiquiti cameras. Not to mention, I hand selected my cameras and know more about them than Prem-Tech. The installation went well because I have not had any issues. My biggest complaints were five minor issues, one of which they have yet to fully resolve. 1. They didn't LEVEL the doorbell during the installation. The doorbell comes with a leveler in the packaging. Mark showed up at my house UNANNOUNCED just like another Yelp reviewer experienced with this company. Mark said, "The camera was acceptable and within tolerance." Yeah, to who? It's either LEVEL or NOT LEVEL. I told him that as a customer, I determine what's acceptable or not. Then Mark tried to lie. He said their installer used the bubble leveler that came with the doorbell. Mark later changed his story to the installer used his personal leveler. I stood Mark in front of my doorbell camera and placed 3 levelers on top of the doorbell. They ALL showed the doorbell as not being level to include the one that came with the doorbell. 2. They didn't insert the security screw into the doorbell. The doorbell camera has 2 anti theft measures. Why wasn't the screw installed? Cutting corners again, just like NOT leveling the doorbell. 3. Their installer put silicone on 2 of the 3 exterior camera bases. These cameras cost $1.5K. Mark tried to tell me I told the installers to do it because I wasn't going to buy junction boxes. He couldn't explain why there was NO silicone on the third camera at all if I told them to do it. If I wasn't going to use junction boxes, then why is there a picture below of my UNVR, POE Switch, cameras, and 3 black junction boxes. The picture is dated before my installation date. 4. I provided my own Belden outdoor/weatherproof CAT 6. I had told Mark I wanted black cable for the installation. His installers showed up with white CAT 6 cable. Luckily, I had my own spool of CAT 6. 5. Mark never responds to text messages in order to help fix my issues. He definitely reads them because I have the read receipts. Look at all the text messages with zero responses. I have tried to reach out to Prem-Tech in order to have issue #3 resolved with their accountant, Mr. Tim Sanford, and the owner, Mr. Michael Johnson. I have yet to hear anything from Mr. Johnson. Tim provided me with a new sales rep named Phil. I am waiting to hear from him so we can resolve issue #3.

This company is fantastic !!! The calls are answered by an…read moreindividual who's very polite and knowledgeable unlike some call centers I've dealt with. The technicians are prompt,skilled, and respect your property. I highley recommend this company Michael S. Manteca CA

I have sent emails and left messages about my account since September 2024. I have not heard back…read morefrom anyone. I want to cancel my services!!!!! Unfortunately, I have auto withdraw through the bank so I keep getting charge monthlyu. All messages left on their answering services never gets a call back, this has happened in 2023 as well. Getting fustrated. Account Number: V48336

Charles was fast, affordable, and handled the permit process. A surprisingly hard combination to…read morefind when getting electrical work done. He and two assistants installed an outlet, ran a new wire for a circuit through the attic, and installed an EV charger in about 2 hours. On top of that Charles handled the permitting and met with the inspector to ensure all the work passed inspection. If I have more electrical work, Jackson Electric will be my first call.

Five stars isn't enough!! We collected quotes from six local companies, ranging from the big names…read morein town to midsize companies and even small independent electricians. The quote from Jackson Electric fell right in the middle. But what set them apart and made our decision crystal clear was the thoroughness of their quote. Charles not only answered all of my questions and eased my concerns, but he also provided a very detailed quote that listed each item in detail for the work that would be completed. The quote included absolutely all of our requests to a T. Charles had great communication, was speedy at scheduling all of the needed permits and appointments, and kept us informed the whole time from start to finish. Charles and his team completed a full rewire of our 1950s cloth-wired home and upgraded our panel from an old XO 100-amp panel to a new 200-amp panel. As first-time homeowners, we were very nervous about this big project, but we knew our home was a huge fire risk with the old wiring. Charles set all of our worries at ease. His team completed the job a day earlier than promised and cleaned up very nicely. Charles also came back out to help us troubleshoot a concern after the project was complete, free of charge. My wife, our kids, and I can now sleep soundly at night knowing that our home's electrical is no longer a risk. Charles and his team went above and beyond for our project. This is a company that truly takes passion in the work that they do! I absolutely 100% recommend Charles Jackson and his team for any electrical needs that you may have.