So my mom just moved out to this part of California like, 3 weeks ago. 4 days after she moved into her house the airconditioner died, supposedly the 1st time ever, and it has existed in this house since the early seventies. Being triple digit temperatures, she needed air conditioning immediately and couldn't find anywhere sooner than 2 and a 1/2 weeks from the day she called to come out just to assess common not even to install a new air conditioner, so it could be 3 or 4 weeks till she actually was living somewhere that was livable. When she told me that no place had contacted her back and she is left about half a dozen messages with different companies just to see if she can get something sooner than what she originally scheduled which was July 28 for the assessment, I started trying to help her out. I called to places before this company and one went directly to voicemail the other had no availability before August. I called John here and he answered I believe on the 2nd ring and he answered while he was on someone's roof installing an air conditioner! He had me hold on a second so he could get down and really talk to me. I was shocked he didn't just say he call me back or something. We chatted for like 15 or 20 minutes and he was jovial, sweet, and really wanted to know what I needed. I explained I was calling on behalf of my mom and her struggles to see if he could possibly come out sooner than what whatever the other guy from the other company could do for her because she's suffering in this heat. She's from the Bay Area, so this type of feet is just utter misery for her, as it it is with anything breathing. He proceeded to tell me he could get to her within about 2 hours for which I was floored. I'm sure that's not typical, but I got really really lucky as did my mom! He showed up exactly at the time he said and 2 days following that, she had a new air conditioner! It's just outstanding how quickly he worked! He is so efficient, so kind, so sweet, and so professional peer there's really nothing negative I could possibly say about this person or his company. Highly recommended in every single way! Thank you thank you! read more