Cancel

    Open app

    Search

    Story Heating And Air

    4.5 (32 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Story Heating And Air

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Story Heating And Air Photos

    You might also consider

    Recommended Reviews - Story Heating And Air

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    At the gym
    Dean H.

    I called about having my air conditioner looked at as it's been in use now for 10 years and had never had it cleaned or had any routine maintenance done on it. I found Story heating and air conditioning on yelp and noticed that they were by far the highest rated in the area, so I called and spoke to bill who was extremely polite and helpful. I explained my situation to Bill and he took care of it and charged what I felt was extremely reasonable and he didn't charge to drive the 20 miles from Chico to Orland. Anyway I was extremely pleased with the professionalism and great service provided to me and would highly recommend Story Heating and Air Conditioning 5+ stars.

    See all

    Photo of Ann M.
    6
    297
    107

    10 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    They came and did a fantastic job and started cool after 4 night in midsummer it sucks. Royal.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M T.
    5
    25
    10

    2 years ago

    Had two units serviced. Great local company, honest, no attempt at sales. My definite go to from now on.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Bill and his team are the best! So glad they fixed my AC so quickly. They really go over and beyond to help.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bob F.
    0
    14
    0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of William S.

    William S.

    I was happy to help. Thank you for your business.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    In half the time you took to reply, you could have called me back to explain this. Shows where your priorities are as a business.

    Business owner information

    Photo of William S.

    William S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K L.
    0
    13
    0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen R.
    19
    8
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of William S.

    William S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Bill was able to come right over and solve the problem. Good communication, speedy service, fair price. Will use again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of William S.

    William S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Story Heating And Air

    Review Highlights - Story Heating And Air

    Second opinion came from Bill Story who checked it thoroughly, found the mis-wiring and had the unit working again within 2 hours.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Heating & Air Conditioning/HVAC 712 times last month within 25 miles of this business.

    Verify this business

    Bob's HVAC

    Bob's HVAC

    (43 reviews)

    Update on my last review. Bob needs to retire. He convinced me to have a new HVAC unit installed…read more It's a great unit but his installer is not certified on the unit and screwed up the installation. Over the course of the next 6 months, I had Bob come out 3 times because of various problems as the weather changed and the system would not work. That alone was bad enough, but The last straw was in July when my AC just stopped. Bob blamed it on my smart thermostat (he doesn't know how to operate them or install them....I had to do that) The next day, w no AC I called out another certified tech who found my drain pan filled w water due to wrong installation so it had kicked in the shutoff valve. 4" of water had to be removed from the attic! At least the drip pan worked. Bob showed up at the same time and got pissed off, but then promised to reimburse me for the repair he had missed the day before. How can you not see 4" of water in a brand new drip pan?! I sent him a bill and never heard anything back. He reneged on his promise to make it right. The whole experience was a major pain. We wouldn't use Bob for anything again.

    My air conditioner was struggling to keep up during hot days, and wasn't even keeping up at night…read more I called Bob based on the excellent Yelp reviews. He came out, checked my AC system, and said the cause was a dirty AC filter. I changed it, monitored it for several days, and it still wasn't cooling enough. Called Bob again, he came out and basically said my AC was working perfect, most people would be lucky to have an air conditioner working this well, and it must be all in my head. A month later, I still knew something was wrong with the AC. Called Royal Aire, who checked the system and found it was 2 lbs low on refrigerant. They charged it up, and now it works perfectly. I cannot recommend Bob, based on his overlooking something as basic as a low refrigerant level.

    Story Heating And Air - hvac - Updated May 2026

    Loading...
    Loading...
    Loading...