I have sent emails and left messages about my account since September 2024. I have not heard back…read morefrom anyone. I want to cancel my services!!!!! Unfortunately, I have auto withdraw through the bank so I keep getting charge monthlyu. All messages left on their answering services never gets a call back, this has happened in 2023 as well. Getting fustrated. Account Number: V48336

I was looking for a home security system and went through yelp. I had a few people respond and give…read moreme offers to give quotes. I went through other companies like ADT as well. Bright Home Services provides INSTALLATION and set-up of your alarm system. What I liked about their service was that if you purchased your system as a whole upfront (the hardware), you remained on a month to month basis. If you decided you wanted to stop service, you could. This was not the case with other companies. They wanted you to complete your contract or pay 70% of your contract term--which I found a bit odd. Many co-workers and friends also told me that they ended up getting ring, or other self-install set-ups. I am not particularly that tech savvy. Ultimately I think the hardware, can end up being the same price roughly. However, bright home services not only brings the hardware and they install it for you. Then you can keep the hardware. They did work all over my house, were very pleasant, accommodated my work times and when I could be home, installing even later into the evening. When I had a last minute add on, they even came another day and worked through some of the bugs to get it set-up. If I had done myself, I would have just lost my patience and gave up. I am really grateful for their fast, kind service. Look forward to continued service. Also their company offers other higher end smart home functions, as well as solar panels. Pretty cool.

I needed my home theater system hooked up. The tech was…read moreabsolutely fabulous, and knew exactly what to do. Clean-cut, well, groomed, well spoken, and had answers to all my questions. Within a short time I was up and running! I am a very happy customer, and will return!

Horrible customer service!!! Scheduled service.... what is that? Since we all have extra hours and…read moredays to get up and running. I have never been so disrespected on a phone call. After the cancelled appointment (that they confirmed) I got the call stating it was my fault. Each message after the missed confirmed appointment ranged from the technician had an emergency to he did look at his tablet. Utter chaos and disrespect. I then sent an email as they requested with all of the correspondence and they sent an email back saying "feel free to call" for what? To be told I am wrong again... I think I might have been gaslit by an actual company. Good Luck to anyone who acquires their services.

Alexandr and his team are an extremely professional crew. They performed excellent work for me…read moreinstalling and setting up my Eufy cameras. Alexsandr understood my concerns about there being a mix of aesthetics and practicality and took the steps to hide the wire in the wall though it was significantly more challenging. He was also able to provide consultation about his recommended placement and viewing angle. The end result? We didn't have to punch through areas of my wall that are easily seen from inside nor outside my house. He gave me a fair quote and kept to it- and I paid extra when I saw his extra dedication and time that he spent on my project. When he saw me work on replacing light switch and my video doorbell, he helped me as well to get things right! Many people try to take advantage of you. Alexandr still knows how to create a trustworthy business and I also commend his team that joins him.

I worked with Alex who was super helpful and knowledgeable and worked with my budget. He sent…read moreDaniel to install our wired camera system I bought at Costco. Daniel was no other word but outstanding, friendly, always determined to do the highest quality work no matter how difficult...simply put he has an extremely high work ethic..no shortcuts with Daniel. Look....if you need a service such as Covered connections offers don't waste your time with the others THESE GUYS ARE THE BEST! I HIGHLY recommend them to any one. I will not only be using them again in the future but also recommending them to everyone! Thanks Alex & Daniel.

Mike with El Dorado alarm has now done about 4 jobs for us at our home in Folsom, totaling around…read more$12,000 worth of work. He has always been exceptionally thorough in both his work and his explanation of services. We have been %100 satisfied. On our last job, we called Mike for a blown head unit stereo receiver that powered essentially all of the television and audio in our home. He offered an appointment the next day to do the work. When he showed up, he assessed our AV situation, disconnected the receiver and opened the box for the new $1000 unit we had agreed upon to replace it. Shortly after that Mike discovered that there was a surge protector in place that neither of us was aware of. He reset it and most of the AV system came back on line. At this point Mike could have VERY easily moved forward with his work never telling me that the fix was as simple as a reset on the surge protector. The "blown" head unit was presumably still entirely healthy. Instead he called his supplier who gave him assurances that the new unit he had already unboxed could "possibly " be resold despite breaking all of its manufacturer seals and he informed me of his diagnosis. In the end I decided to upgrade to the new unit anyway, replacing a 12 year old piece of equipment, but I was really impressed with the business ethics that Mike displayed. It is often easier to do the more profitable and quicker thing for a client/customer/patient/etc., but taking the time and potential financial hit to do the RIGHT thing will earn my business again in the future.

Professional and quick. High quality cameras, high quality installers. Highly recommended. They…read morehelped us determine the best camera placement and did an exceptional job installing the cameras leaving us feeling like we have complete coverage with exceptional video quality day or night.

We had just gotten the keys to our new office and were shocked to discover that all the internet…read morecables had been cut and were in total disarray--and we were moving in the very next day! In a bit of a panic, I called Goose AV Systems, and within an hour, Edward and his team were onsite. Not only did they show up incredibly fast, but they also worked through the night to get everything rewired and ready so that we'd have working internet by the time we opened the next morning. Their dedication, professionalism, and willingness to go the extra mile truly saved the day for us. Goose AV Systems was fantastic to work with from start to finish. If you need fast, reliable, and high-quality service, I would highly recommend them without hesitation. Absolute lifesavers!

We just moved into a new home in Dixon, and the spot we wanted our 77" TV installed, over the…read morefireplace, was tile. If it had been drywall, I could have managed the TV install, but with tile have the propensity to crack, I wanted an expert. Daniil showed up and did a fantastic job, with attention to detail similar to my own, love it. The result is fantastic, and the installation price was very reasonable. Thanks Daniil and Goose AV!

Excellent TV Mounting Service…read more I had a great experience with this technician. They showed up on time, worked efficiently, and mounted my TV perfectly. The quality of the work was solid, the setup looks clean, and they made sure everything was level and secure before leaving. The price was very reasonable for the service I received. Overall, professional, friendly, and reliable -- I'd definitely recommend them to anyone needing a TV mounted.

Jay exceeded our expectations in regards to a somewhat difficult install on the exterior of our…read morehome - extremely thick stucco backed by ply and limited access to studs! ...am I able to mount a TV - yes. Am I able to cleanly mount a TV as Jay did - 100% not. He has extensive knowledge on how to appropriately install the mount using some heavy duty lags. I am so so happy to have found Sierra Mounts. Jay eliminated so much added stress vs doing the install myself. I fully recommend and endorse his work, attitude, and overall knowledge. He was also a pleasure to chat and hang out with! THANKS JAY! We're absolutely stoked! -Justin

The short version; I highly recommend Ovation AV. If I need any further TV mounting or any kind of…read morelow voltage wiring, I am 100% going to be giving these guys a call. I had a fairly annoying request when I reached out to Ovation AV; I had an existing TV that I wanted removed, have that TV placed into the box for the NEW TV, move the mount position on the new TV so it hangs lower, and hang up the new TV on the existing mount. They were able to come out within 2 days of me making the request for quotes on Yelp. Matt and Joe were both super friendly when they came in, offered to wear the booties that keep the house clean (which I declined), and got right to work. The entire process took a little over an hour. The old TV didn't quite fit in the styrofoam from the new TV's box, so the two of them spent some time cutting it down to size! On top of that, they ensured they vacuumed up the little pieces that inevitably get created when you touch styrofoam. On top of all that work, they came in at a super reasonable price for two people doing over an hour of work.

Joe gets the job done fast, very friendly and so very knowledgeble. Definite five stars, although…read morehe's more deserving of ten stars. Highly recommend!

VPS has been amazing in helping with our home alarm and automation needs. They are fairly priced,…read morevery familiar with the latest technology and most importantly they offer AMAZING customer service. Anyone looking for alarms, cameras and home automation in Northern California should give them a call.

I have been very impressed with VPS. I used them for security cameras at my house. The installation…read morewas very clean, and the quality of the equipment was really good. I have a 4 camera set up currently, but plan to add a few more cameras because of how effective they have been. One of my cameras is mounted to the front of my garage overlooking my driveway, and it has captured 2 crimes so far on it. A few of my neighbors have taken my advice, and they used VPS for both cameras and alarm. In addition to my neighbors, I have family members that have used VPS for their business, and they too are very happy. Give them a call, I think you will be very happy you did.