I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

They came out and mounted our Samsung Frame tv. Guys were all nice, quiet, quick and efficient…read more Super fair pricing and nice experience all around. Would recommend!

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Punctual, great communication and addressed everything I needed. 10/10 would recommend. I had a…read morefew cat6 lines dropped into my office and he did great clean efficient work. Thanks again!

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

Tyler Wright did a great job of installing our Ring cameras throughout our property. That included…read moreremoving old fixtures and installing solar adapters. The house has full-circle coverage so wife can ensure husband is not sleeping on the jobs in the garden. JK! We will continue to use TW Electric for our electrical needs.

If I could give 10 stars, I would. I'm an out of state homeowner AND a woman so I've had many…read moreissues with contractors jacking up prices and recommending costly repairs. TW Electric was the company I had come give me a second opinion after another electrician said I needed an urgent panel replacement and wiring that was going to cost me some thousands. Tyler came out within 24 hours of my calling. He assessed the issues and gave me an honest and fair estimate that was compliant but much lower than the original company. And he was able to do the work on the spot! He is not only trustworthy but knowledgable (explains things so they're easy to understand without "mansplaining") but also professional and super friendly. He just gives off that "really good guy" vibe. He even called to let me know when he was on the way and said he'd provide an invoice afterwards. 10/10 would highly recommend!

After more than a year with my system, I still love it. While we've had very few issues, a recent…read morehiccup left us disconnected. There's nothing more frustrating than having an amazing sound system and not being able to use it. Fortunately, Eugene worked around my schedule, troubleshot the problem over the phone, and had me back online and rocking out in just 15 minutes! Huge thanks to Eugene and Theater Xtreme!

Can't recommend because they never got back to me. The project was a large screen TV mount. I'm…read moreguessing the project was too small and wasn't worth their time. Not bothered by it. It is what it is. Got the work done by another AV company.

The first time, Rudy helped me mount my 83" OLED TV to the exact height I asked for and did a…read morefantastic job. He was very careful and treated my stuff as if it was his own. I was so pleased with his work that I had him come back to help me install 4 ceiling mounted speakers. As expected, Rudy did an amazing job and was extremely careful and meticulous with everything he did. He went above and beyond to work with me to route the cables so that they are hidden. I highly recommend Rudy for all home theater and TV mounting related tasks! Tried my finished 5.1.4 system and everything sounds great, thanks again Rudy!

I can't recommend Rudy enough! He came in after another installer (Armando) completely butchered a…read more$10,000+ audio/video project and left me hanging with shortcuts, mistakes, and half-done work. Where others saw a desperate situation and wanted to overcharge, Rudy saw a challenge and delivered. He worked with what he had, fixed every issue, and got my entire system running perfectly without a single hiccup. His attention to detail is unmatched--especially on my projector screen install. I was nervous because the studs in the wall left no room for error, but Rudy's measurements were spot-on, and he got it done with absolute precision and accuracy. Beyond the quality, Rudy is fair, honest, and budget-friendly. He didn't take advantage of the situation; instead, he went above and beyond to make sure everything was done the right way. After dealing with the stress of a bad contractor, Rudy was a lifesaver and turned the whole project around. If you need someone who is a good person in your house, reliable, highly skilled, and professional for audio/video work, Rudy is the guy. I'd give him 10 stars if I could!

Joe gets the job done fast, very friendly and so very knowledgeble. Definite five stars, although…read morehe's more deserving of ten stars. Highly recommend!

I absolutely recommend this business for your audio, TV setup, surround sound systems, home theatre…read moreetc. Matt responded to my call quickly as I was needing help removing a VHS player from my home theatre setup. He was able to remove it and knew exactly where to take it for a diagnostic check to see IF it could be repaired. Luckily it was repairable:) There was extra work connecting it to my newer devices. He protected the cabinet where all the devices are located and there is not a lot of room to work with. He has a professional work ethic and I highly recommend Matt!

Mario and Raina were both incredibly friendly, helpful, and professional. They made sure my system…read morewas installed properly and that I was completely happy with everything before they left. Mario was very respectful of my home and my preferences. He listened to my opinions while also helping guide me on the best locations for the equipment. He took the time to show me how everything worked, made sure I knew how to use the system, and even helped my family members set up their own passcodes. Raina stayed in contact with me by both text and phone throughout the process to make sure the installation went smoothly and that I was satisfied with everything. I really appreciated the level of care and customer service from both of them. Thank you, Mario and Raina, for making the entire process so easy!

We recently had ADT service set up, and "Super" Mario was our technician. He seriously went above…read moreand beyond, especially when an unexpected situation came up, and made sure everything was handled and working properly. Reina was also amazing, she was super helpful with scheduling our appointment and following up throughout the process. Thanks to both of them, we feel safe and secure in our home. Really appreciate the great service and would definitely recommend ADT!

I highly recommend Alan and Watch Dog Security! I spent a lot of time researching alarm systems and…read morecontacted a good number of companies to find someone who could update my 25-year-old home alarm system while integrating both new wireless sensors and my existing hardwired contacts into a new cellular control panel. Only one other company, which was not locally owned and was more expensive, had the skills and willingness to build and install the type of system I wanted. Alan was fantastic from start to finish. He was responsive, professional, knowledgeable, and very transparent about pricing and monitoring options. There were no high-pressure sales tactics or gimmicks, just honest guidance and quality work. He completed the installation promptly, took the time to teach us how to use the new system, and even checked in afterward to make sure everything was working well. I appreciated his straightforward approach and the quality of the work. I would definitely recommend Watch Dog Security to anyone looking for a reliable local alarm company.

I have a much better update to post. Alan came through all the way. He troubleshooted the original…read morecamera, bought a new one that also didn't work, He then researched and found a much better product, installed it and made sure everything was perfect. He spent hours on this, all included in the original quote. This is my update: Installation: great, Follow-up: great

I had the pleasure of doing business with LinkUs. Great initial impressions. Given 3 days to talk…read moreto consider and change the quote before it goes into contract. They were completely MIA. No responds to texts, phone calls or emails. I had to go through our builder in order for anything to happen. Finally when the overpriced add-ons were done, 2 of the data drops are only 100 mb/s, and 1 completely not working. Also another was not finished. Each cable was $200. That's way too expensive, and you only get 1 cable per room, not dual cables per room. I can get a 250 ft roll of UDP cable for an easy $100 if not less. That's enough for 2 rooms. I had to spend $400 for the same. Also the terminations were not shielded, the most basic materials. I wish the builders would drop these guys and save everyone a headache. To address the business owner's response It looks like you may have a different client, because since the original data drops were done, we haven't been in contact with you. I understand home networking on a certain level. 1. I've tested your cables, they were not wired correctly. I had to get them rewired correctly. A cable tester was used and they didn't conform to any standards. Rewiring them finally gave me the 1 GBPs I was looking for. 2. The issue isn't with my ISP because I was able to test this with copying files to my NAS, and once the wires were rewired, I got the speed that I was looking for. 3. I haven't spoken to my ISP after the initial technician came out.

From the owner: LinkUs is the leader in Smart Home Integrations for residences and businesses. Founded in 1997,…read morewe’ve served California, Nevada, Idaho, Washington, Oregon, and Montana for over 20 years. We connect you to technology solutions such as security, audio visual design, automation, lighting control, surveillance, digital signage and solar power. With expert installation and design teams customizing our services to your needs and making it simple for you to understand how they work together in your home or business. Visit us online or speak to one of our design experts to learn more about our service offerings connecting you to technology today.