Mike with El Dorado alarm has now done about 4 jobs for us at our home in Folsom, totaling around…read more$12,000 worth of work. He has always been exceptionally thorough in both his work and his explanation of services. We have been %100 satisfied. On our last job, we called Mike for a blown head unit stereo receiver that powered essentially all of the television and audio in our home. He offered an appointment the next day to do the work. When he showed up, he assessed our AV situation, disconnected the receiver and opened the box for the new $1000 unit we had agreed upon to replace it. Shortly after that Mike discovered that there was a surge protector in place that neither of us was aware of. He reset it and most of the AV system came back on line. At this point Mike could have VERY easily moved forward with his work never telling me that the fix was as simple as a reset on the surge protector. The "blown" head unit was presumably still entirely healthy. Instead he called his supplier who gave him assurances that the new unit he had already unboxed could "possibly " be resold despite breaking all of its manufacturer seals and he informed me of his diagnosis. In the end I decided to upgrade to the new unit anyway, replacing a 12 year old piece of equipment, but I was really impressed with the business ethics that Mike displayed. It is often easier to do the more profitable and quicker thing for a client/customer/patient/etc., but taking the time and potential financial hit to do the RIGHT thing will earn my business again in the future.

Professional and quick. High quality cameras, high quality installers. Highly recommended. They…read morehelped us determine the best camera placement and did an exceptional job installing the cameras leaving us feeling like we have complete coverage with exceptional video quality day or night.

We had just gotten the keys to our new office and were shocked to discover that all the internet…read morecables had been cut and were in total disarray--and we were moving in the very next day! In a bit of a panic, I called Goose AV Systems, and within an hour, Edward and his team were onsite. Not only did they show up incredibly fast, but they also worked through the night to get everything rewired and ready so that we'd have working internet by the time we opened the next morning. Their dedication, professionalism, and willingness to go the extra mile truly saved the day for us. Goose AV Systems was fantastic to work with from start to finish. If you need fast, reliable, and high-quality service, I would highly recommend them without hesitation. Absolute lifesavers!

We just moved into a new home in Dixon, and the spot we wanted our 77" TV installed, over the…read morefireplace, was tile. If it had been drywall, I could have managed the TV install, but with tile have the propensity to crack, I wanted an expert. Daniil showed up and did a fantastic job, with attention to detail similar to my own, love it. The result is fantastic, and the installation price was very reasonable. Thanks Daniil and Goose AV!

VPS has been amazing in helping with our home alarm and automation needs. They are fairly priced,…read morevery familiar with the latest technology and most importantly they offer AMAZING customer service. Anyone looking for alarms, cameras and home automation in Northern California should give them a call.

I have been very impressed with VPS. I used them for security cameras at my house. The installation…read morewas very clean, and the quality of the equipment was really good. I have a 4 camera set up currently, but plan to add a few more cameras because of how effective they have been. One of my cameras is mounted to the front of my garage overlooking my driveway, and it has captured 2 crimes so far on it. A few of my neighbors have taken my advice, and they used VPS for both cameras and alarm. In addition to my neighbors, I have family members that have used VPS for their business, and they too are very happy. Give them a call, I think you will be very happy you did.

Jeff Morris and his team were able to respond to my yelp inquiry regarding an electrical issue from…read morepower being off at certain portions of my home. He responded back quickly and was able to come out to my home sooner than any other electricians in the area, while providing a competitive rate. After finding a solution to the issue and explaining the reason it happened, he followed up the next day to ensure everything was running smooth. He and the team provided great work and I plan on using him for any electrical needs moving forward. Highly recommend.

I have sent emails and left messages about my account since September 2024. I have not heard back…read morefrom anyone. I want to cancel my services!!!!! Unfortunately, I have auto withdraw through the bank so I keep getting charge monthlyu. All messages left on their answering services never gets a call back, this has happened in 2023 as well. Getting fustrated. Account Number: V48336

I was looking for a home security system and went through yelp. I had a few people respond and give…read moreme offers to give quotes. I went through other companies like ADT as well. Bright Home Services provides INSTALLATION and set-up of your alarm system. What I liked about their service was that if you purchased your system as a whole upfront (the hardware), you remained on a month to month basis. If you decided you wanted to stop service, you could. This was not the case with other companies. They wanted you to complete your contract or pay 70% of your contract term--which I found a bit odd. Many co-workers and friends also told me that they ended up getting ring, or other self-install set-ups. I am not particularly that tech savvy. Ultimately I think the hardware, can end up being the same price roughly. However, bright home services not only brings the hardware and they install it for you. Then you can keep the hardware. They did work all over my house, were very pleasant, accommodated my work times and when I could be home, installing even later into the evening. When I had a last minute add on, they even came another day and worked through some of the bugs to get it set-up. If I had done myself, I would have just lost my patience and gave up. I am really grateful for their fast, kind service. Look forward to continued service. Also their company offers other higher end smart home functions, as well as solar panels. Pretty cool.

Im enthused to write about what I just had done. Tyler came over and installed full surround sound…read morefor my TV and stereo and I am so impressed. Job was done perfectly and he was prompt, professional and thorough. A few days later I called to ask ask a question and he didnt hesitate, he went above and beyond for me and his business. Thank you!! Kristy Y.

I made an appointment with Secure and Alert. The office staff were very nice and professional. They…read morewere the most reasonably priced by far. I received a phone call and text when the technician Justin was on his way. However, as I was getting the alarm areas ready for inspection, I found a window that I didn't know opened. The contact was hanging loose, so I had my problem. I called Justin, who was only probably 15 minutes out and had to cancel. He was great about it. The office called and double checked. They were great about it also. No charge even though I canceled at such a late time. If the time comes when I need help again with my alarm secure and alert will be the first company I call.

I inherited a house with an older alarm system that began giving me chirping issues and was…read morecompletely at my wits end with trying to figure out how to fix it. In trying to call around, I was met with a bunch of resistance from other businesses that were telling me that I was just SOL, needed to replace the entire system to a new one or just went into straight trying to sell me their company's versions. Secure and Alert was the first to help reassure me that my situation wasn't a complete lost cause and that they were experienced with dealing with hardwired systems and willing to send out a technician to come assess the situation where we could make a better decision on how to tackle the problem. I can't thank Phil enough for not only helping to track down the problem culprit, but in also helping to educate me a bit more on this system. It feels hard these days to find a business that you feel like you can truly trust and who are not only knowledgeable, but also honest in what they're providing guidance on and Secure and Alert is all of those things wrapped up with excellent customer service. It's also a major relief to know that I've found a company to come back to with any of my future needs or concerns because let's be honest, alarm systems can be intimidating! I can't thank Deana and Phil enough and I can confidently say that I would absolutely recommend this business for any of your systems needs.

Super impressed!!! Upstairs master bathroom and Jack & Jill bathroom fans and lights stopped…read moreworking after a storm. Called Anton and he came the same day and was able to trouble shoot and fix the problem in two hours. Very polite and professional and was an amazing deal. Would call him in a heart beat if I have another electrical issue.