Above and beyond -- highly recommend…read more Josh promised they'd find a way to get my TV rehung and fully working again, and he absolutely delivered. I had been without a working TV for quite awhile, and Samsung was scheduled to come mid-afternoon today. I was really hoping to be able to watch the 49ers game at 5:00 PM. Josh dispatched Eric and his helper (his delightful and very capable spouse), and they stayed until after 6:30 PM on a Saturday night making sure everything was perfect. They didn't just mount the TV -- they handled all the moving parts: getting the Samsung and Xfinity remotes working correctly, restoring soundbar volume control, troubleshooting connection issues, and reconnecting my Apple TV. Eric's communication was excellent throughout the day and the whole experience was beyond my expectations. Afterward, I looked at their website and realized how many different services they offer -- and that's their edge. You're not hiring "two guys who can hang a TV." You're hiring people who actually know how to make the entire system work together. Before you go with the cheapest estimate, consider everything beyond just hanging it on the wall. This team is worth it. These are the people I'll call every time.

Josh was fantastic. Gave a very reasonable quote, got the ethernet job done quickly, and made it…read morelook really clean. I was worried about how it would look visibly and he and his team put in great work to make it hidden. I highly recommend and will definitely reach out when I need any more work done.

Watchdog installed my Lorex cameras for my home. Alan and his team were puntual, professional and…read morecleanup was thorough.

Unfortunately, less than a year after installation, one of our main cameras became disconnected…read more After troubleshooting and inspecting everything ourselves, we discovered the wire was being damaged every time the garage door opened and closed. I reached out to Allen for assistance, and getting any response or action taken has been extremely frustrating. It took 10 days just for him to come look at the issue. He then decided the entire camera needed to be replaced. After waiting weeks for the replacement, he installed the new camera using the same damaged wiring and the camera still does not work. Since then, I've reached out multiple times trying to get this resolved properly, but I've either been ignored or told that he has "bigger projects" to handle. I repeatedly asked to simply be added to the schedule so the issue could finally be fixed, but there has been no accountability or follow through. Very disappointing experience, especially considering this issue appears to stem from improper installation in the first place.

I hired their team for a 6-camera install around the outside of my house. I went over the details…read morewith Mike, the owner, on the phone and he sent his guys out on the next available appointment. Mike said his guys knew their stuff through their experience with all sorts of installs, but I think he should have also advertised their level of effort. I went over the plan with the guys assigned to the job - Matt and Robert. They helped me tweak it in line with their professional opinion, the reality of the install, and how hide the ethernet runs. To my surprised, they offered to and spent the extra time to create runs inside a smaller attic to mount two of the cameras to leave no visible wiring to the device. Check the pictures for a few of the installs. I've given the cameras a few days to soak test against high load and moderately toasty temperatures outside (Lower conductivity and high data traffic to challenge the install.). So far it has worked pretty darn good on the first go. Beyond the install, Mike and the team respected my decision to acquire and manage my own cameras, poe switches, and VMS. They didn't attempt at all to make any sales pitches but did offer to help me acquire cameras if I needed their assistance to do so. I appreciate all of this because I know doing this kind of work for a residential building doesn't provide the best returns for a business and many have stopped offering wired camera install services - including the low voltage installers for my home! On top of that, they do this at a very reasonable price.

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

Vince was excellent. He mounted 2 TVs and was detail oriented, efficient, and careful. He did a…read moregreat job with cable organization as well. I thought his prices were fair and competitive. He also conducted himself professionally. I never got the sense he was trying to upsell unnecessary work. In fact, he provided reasonable options (e.g., buy cables and TV mounts from him, or he could install equipment I brought myself). Prices for his own equipment and cables were good. Going forward, I'll hire him again for more Ethernet networking and security camera installation work. I recommend him! Update 2025-12: I had Vince return for ethernet fixing and security camera installation and he did a phenomenal job. We discussed the different locations for the camera to determine their trade-offs. The whole time, I felt like he was prioritizing what would work for me rather than what was optimal for him. He was professional, friendly, flexible, and patient with great attention to detail. He did an amazing job installing the camera. Will definitely work with him in the future. I recommend him without reservation. He will be our go to for ethernet, TV mounting, home audio, and home security installation.

Vince installed Starlink on our house today and did an amazing job. He placed it right where we…read morewanted and fished the line through an abandoned telephone hole so no new holes in the house. He aligned it perfectly, connected it to the router and answered all of our questions, all for a reasonable cost. If you are looking to get a Starlink dish Vince is the guy to call.

Darren came out and ran a number of CAT6 cables all around my home while doing a super neat and…read moreclean job with some very difficult to reach areas. Prices were very reasonable. I'll be having him do all of my IP cam wiring as well.

Great attention to detail, quick completion. Very happy with the end result...........read more

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

Bill and his team are amazing! Very professional and responsive. We are so happy to have used their…read moreservices and highly recommend them!

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

Jacob knows what he is talking about - meticulous, knowledgeable, respectful, friendly - my go-to…read morefor networking for sure! Thank you for coming to our family's rescue!

How happy you are with some contractor is sometimes not defined by what they did well but defined…read moreby how badly they messed up. While I appreciated his input during the design phase and his work ethics, the mess on a couple of camera installs has left a completely bad taste. When the pre-wiring was done for the security camera, I don't know why the pre-wire had to be right next to the light. Jacob apparently thought that it was going be a sconce - but communication is important. Don't assume - if not sure, ask. So his pre-wiring would be fine if it was a sconce but definitely not OK for the flood light. Even after that happened, I knew that there is no way the camera would fit. And I told him that it would be OK to have the wire come down and then mount the camera below the light. I was really surprised when he told me that he was able to fit the camera and the light. When I checked later, I was shocked at what was done. Not only the floodlight jammed into the camera doesn't look nice, it also cuts off all the light to that side of the house. When I mentioned this issue, he offered to fix it but at this point I don't know how one fixes this since there are additional holes drilled into the siding and the rock that would be visible to make the thing even worst. I certainly did not expect this level of goof up when you pay a professional to do a job. One other thing to add is that when the pre-wiring was done, he kept talking about using toning to figure out the location. Fortunately, I had taken pictures to help with that - otherwise I think he would be spending a lot more time to figure out the speaker locations. This was my time getting a home built - so I did not know what to expect but I would that a professional would know to take some good pictures/measurements so that the finish phase is easier.

Great service from beginning to end…read more I recently purchased a new home and had the pre-wire installed so that we could decide on what system to go with at a later time. John gave me his card and I reached out to him several months later when we moved in. He was really helpful in fine-tuning what I needed or didn't need in my system and explored a bunch of different options for me. Once we had decided on picking out a system, I was reached out to by Theresa and she let me know what the process would be like and what i should expect. On the day of the install, Roddy called me in the morning to let me know he was on the way and what time I should expect him by. He came in looked at the area, and told me how long he would take. Throughout this whole process each team member has been very polite, helpful and friendly. You don't see this kind of genuine service very often. You usually get a sale rep trying to up-sell you on things you don't need, a very short and unfriendly phone call from a rep to book an appointment and a tech that just sped

I've used Republic Elite many times for my home automation needs. I live in the foothills of…read morePlacerville. I could call someone in the Placerville area, but I would not risk it given I know Republic Elite offers years of expertise, has affordable prices, addresses needs immediately, and has superb quality! Recently, a mountain lion showed up on my front porch. I contacted the President of Republic Elite, Brian Motheral. He completely understood my needs and set up an appointment to install new cameras with alarms that would go off if a mountain lion showed up again. Which, it did! Thankfully, the alarms Mr. Motheral had his team install, went off loudly, notifying me of activity. The alarm comes on in addition to light's blinking repeatedly. Scared off the mountain lion immediately! Exceptional company to work with. Brian's team is thorough, pleasant to work with, they understand automation needs, and they didn't leave a mess. Excellent company! Call the president, Mr. Brian Motheral as he will understand your needs and address your concerns with quality solutions. Nancy

Bay Alarm installation and product review…read more Last month I replaced my old security system and monitoring company. I replaced it with a security system from Bay Alarm Company. I waited for a month before writing this review because I wanted to use the system and all of it's feature, which I have done. Below is my assessment. Sales staff and Installation staff: 1. The information provided by the sales representative was easy to follow and accurate. The sales rep was friendly, knowledgeable and very professional. Kudos to Tony Basurto, the sales rep and Nina Johnson, the field rep in charge of scheduling, for making my transition from the old system to the new one seamless and easy. 2. The contract is standard. Be sure to read it particularly the warranty, service, and payment language. I was ok with the contract language overall. The company requires autopay which means that they automatically bill your account on a monthly, quarterly, or annual basis. You choose which cycle you prefer. Also, monitoring service is billed in advance and it is much pricier than other monitoring services. Similar to other monitoring services you are locked in the contract for a select number of years. 3. The installation process was somewhat lengthy, but for a good reason. The installation team wanted to make sure that the newly installed system worked properly. Going from one system to another is not an easy job, but the team that came out did an outstanding job. There were a few hiccups that they easily resolved. Kudos to the installation team (Ricky and IT guy) for their patience with us and doing a thorough job. 4. We received a follow-up phone call from the supervisor(Seth) that we missed. Seth left a message for us to call him if we had questions about the system, or needed additional help. That was a very nice touch from the company. Security System: 1. The new system is quite easy to use and though limited, I like the features that are available. In terms of security and peace of mind that it offers, I have no complaints. I do have a few observations having used the system for a month. Those, I will discuss with the company. I do not think that it is appropriate to note them here. 2. The documentation for the system needs to be updated. I was disappointed that it did not directly correspond with the system. Some options that I tried to use or access based on the documentation did not work out as outlined in the documentation. 3. The system interface is basic. I guess that translate into easy to use. The system works great and does what it is intended to do. However, I personally think that a security system's interface can be more aesthetic, functional, and still be easy to use. I have to confess that I want it all; functionality, ease of use, whistles and bells, and visually pleasing interface. I have seen systems that meet this standard, but I did not care for the service ethics of those companies. I must also confess that the service ethics of a company trumps whistles and bells for me. And, so far Bay Alarm company's service ethics have been stellar. Billing: 1. I received the first monitoring bill last month. I had a problem that was immediately remedied. In Bay Alarms's defense, the problem was me. However, Bay Alarm resolved the issue. I would highly recommend going with this company if you need a new security system, or you plan to change your existing system. Just note that the monitoring service is higher than other companies. And, you must be clear on your expectation and realistic about what the company can provide.

We have a Bay Alarm system that was installed by the previous owners. We purchased the home 7 years…read moreago. We had our windows replaced and the installers saved the alarm sensors and pulled the wires through the window frames. Bay Alarm wanted over $1,000 to reconnect the sensors. I told them over and over this was not a new install and the wires are already pulled through, they offered me 1/2 off to sign a year long contract. After the installation, several of our hard wired windows were switched to wireless sensors because the "wires were too short". When the technicians left, we couldn't arm the system due to a fault in the garage door. I called Bay Alarm and had to wait another week for someone else to come out and repair that issue, I asked that technician why some hardwired sensors were switched to wireless and he didn't think the wires were too short. A couple weeks ago I received a text there was a problem with our radio signal on our alarm system. I called, as the text instructed me to, and they quoted me $150 to come fix the issue with their equipment which I pay a monthly fee to use. Ridiculous. I asked to speak to a manager, who walked me through how to run a test and it was working again so the service call was avoided, for now. I got a survey asking about my experience and the branch manager (Zachary) emailed me to set up a time to talk. I replied, that was a week ago-no call or reply. If Bay Alarm wasn't already installed in our home we wouldn't use their service.