West One Security

(328 reviews)

I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

They came out and mounted our Samsung Frame tv. Guys were all nice, quiet, quick and efficient…read more Super fair pricing and nice experience all around. Would recommend!

Watchdog Security

4.7

(152 reviews)

I highly recommend Alan and Watch Dog Security! I spent a lot of time researching alarm systems and…read morecontacted a good number of companies to find someone who could update my 25-year-old home alarm system while integrating both new wireless sensors and my existing hardwired contacts into a new cellular control panel. Only one other company, which was not locally owned and was more expensive, had the skills and willingness to build and install the type of system I wanted. Alan was fantastic from start to finish. He was responsive, professional, knowledgeable, and very transparent about pricing and monitoring options. There were no high-pressure sales tactics or gimmicks, just honest guidance and quality work. He completed the installation promptly, took the time to teach us how to use the new system, and even checked in afterward to make sure everything was working well. I appreciated his straightforward approach and the quality of the work. I would definitely recommend Watch Dog Security to anyone looking for a reliable local alarm company.

Alan was awesome to work with. I needed a full security system installed on very short notice after…read morea scary and stressful situation, he and his employee Thomas were very understanding of the circumstances as well as the urgency, and installed everything inside and outside thoroughly in a few hours. Watchdog Security showed great respect to my home, family and pets while they were here and explained how to use their security equipment and system in great detail to us. Watchdog Security provided more value than what we paid for. I am very satisfied with Alan and his team, and thanks to them I finally feel that I can have peace of mind. If you're looking for a serious high tech, wired security system I strongly recommend Watchdog Security.

Horizon Security

My friends recommended Horizon Security to upgrade my parents' internet in Sacramento from coax to…read morefiber and ensure a strong connection throughout their home. We couldn't be more pleased with the service provided by Vladimir. His expertise and professionalism are impressive. I highly recommend Horizon Security for anyone looking to enhance their internet experience for a fair price!

This is the only company I will recommend for security cameras or home network installation…read more Vladimir, the owner, was very professional courteous, and extremely knowledgeable and attentive to details to the level of perfectionism. I have seen many installations where the cables are not tucked in, are fixed by different types of clips, but he ensured everything was aligned up, safely and securely, and aesthetics was major point as well. He connected everything meticulously to the network, using the best quality cables. His prices are not just the most competitive, but I definitely wouldn't mind agreeing on more had I seen the results in advance.

Spectrum7 Communications

(123 reviews)

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Darren was excellent! Got a few cat6 wires ran and new access points. Then I had him install a tv…read morewall box and mount my tv. His prices are fair and well worth it. Very professional and I would definitely hire Darren again for any networking projects.

Make Places Smart

(63 reviews)

We've used Elijah and his team twice now for our business and couldn't be happier. The first job…read morewas a bigger one -- 5 Lorex cameras wired 50+ feet through a drop ceiling, 3 speaker installs, a TV mount, and an iPad mounted into the wall. Everything was done neatly and exactly how we wanted it. A year later when we needed another camera added, he was the first person that came in mind to do the second job. He is easy to work with -- professional, communicates well, knows what he's doing, and gets it done right. Would recommend him to anyone needing electrical, wiring, or mounting work.

The service was excellent. The technician was on-time, professional and friendly. He removed an…read moreold mounted big screen from a wall mounted and installed a new one. In addition, he placed the old one on a tabletop mount kit so we could use it in our guest room. We will definitely use this service for any future needs.

The Home Security Experts

4.8

(86 reviews)

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

Outer Limit Wi-Fi

Chris , our technician is a very responsive and helpful guy, we never had fast internet in our…read morearea, but this guy and his company helped to make it a reality. Thanks Outerlimit!

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

The Camera Guys

4.8

(97 reviews)

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

I hade an LTS system set up by The Camera Guys many years ago and it's still working great! I…read moreupgraded to better quality cameras recently and requested a service call. The owner replied to my message within a few minutes and the service call was completed on the same day. Big thanks to the technician Rich for his professionalism and speedy service.

First Choice Custom Installations

(262 reviews)

Vince did an excellent job mounting my TV's. I needed it done quickly and he was able to work it…read moreinto his schedule to get it done for me. He was professional and friendly, and very knowledgeable and experienced. His pricing is very reasonable, and I would definitely use him again in the future if I have a need for any of his services. I strongly recommend hiring him if you are looking for someone to mount your televisions, or for any of the other services he provides. Thank you Vince for doing such an amazing job so quickly and efficiently.

Vince He got right on it, was installed in a timely matter,…read morehis first Starlink V5, installation went great. He was professional,and very knowledgeable, and helpful...His installation charge was very reasonable and his next installation, LED under the Eve. Yes he'll get call, when I need further work done.

MaxSor IT

4.2

(5 reviews)

I'm extremely pleased with Max's craftsmanship. He's diligent, detail-oriented, and respectful of…read moreyour home. Max goes above and beyond expectations, offering knowledgeable recommendations on the best camera systems to use. He listened carefully to my requests, provided examples before finalizing the work, and ensured everything was done perfectly. His pricing is very competitive, and he never tries to upsell unnecessary products. I am pleased with the services he offered. Support your small and local businesses!

Bad experience. Max did a poor job. He installed my outside surveillance camera and exposed all the…read morewiring which make my new house looks ugly. I hired a professional installer and did a great job compared to what Max did. We ripped all the wiring and bought a brand new camera that has night vision best of all the wiring is hidden inside the wall. Now I can sleep easy knowing that my project is done properly.

Out Lock Locksmith

(210 reviews)

In 2017 I was referred to Out Lock Locksmith by my real estate agent for complete house re-key of…read moreour Baldwin Hardware locks. Locksmith was an expert and still reasonable priced. We used him again in 2019 and 2021. Always pleased and he has my full confidence. In 2026, I needed a locksmith (not a handyman level repair, but a lock expert) to fix my mother's door 50miles away in Dixon. Because I trust this locksmith, I had him do the repair. Reasonable travel fee and still a reasonable service fee. 5 stars. You can hire them with confidence.

I hired Out Lock Locksmith to rekey a home I purchased in 2024 and he did a fantastic job. He even…read morewent above and beyond to adjust a door that wasn't seated correctly. I'll definitely hire Out Lock Locksmith again and would recommend them to anyone.

Green Mobile Locksmith

4.8

(72 reviews)

Yuri was very responsive. He did a great, professional job at a good value. I would use him again…read moreand highly recommend his services.

Yuri was punctual, professional, and very knowledgeable. He installed my new smart lock efficiently…read moreand made sure everything was properly connected before leaving. He patiently helped me set up the app and program my fingerprint, which I really appreciated. The installation was clean, smooth, and done with attention to detail. I felt comfortable asking questions, and he explained everything clearly. Overall, great service and a positive experience. I would definitely recommend him.

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Robert W.

Elite 24

400

285

10 years ago

Tech was ok that installed in 2014 until we needed a slider disconnected, as it was being removed to be replaced with a wall. Called many times and left many messages. No one ever answered and no one ever called back We finally just buried the live connection in the wall...couldn't wait. This company only had 1 tech and we had to wait weeks to finish original job as the one and only tech went on vacation. We asked the owner to come out and finish the job, but he declined (probably doesn't know how). We have been bypassing that buried alarm connection area of our home for over a year now to set the alarm at night. A pain in the butt. Now we need a new window alarmed. Called this week to get new monitor installed and old slider connection deactivated. The phone rang 10 times and stopped. Now, there isn't even a answering machine or forwarding number. This company is probably out of business. I am a Realtor and own a few investment properties. We are in a position to move a lot of business towards vendors that take care of you after the sale and have rewarded our good service companies with lots of referrals and extra business. Anybody can take your money on the first transaction. A reputable business will KEEP your business (and earn new business) with superior (hell, even mediocre) service after the sale. Spend an extra dollar and get someone that will answer the phone. read more

Kate M.

14 years ago

I wanted to order a security system for a Sacramento property even though I live out of state. John consulted with me by email and phone to give me the system that was best for my condominium. He was polite, professional, and very helpful. I was in town for the installation which went smoothly; all my questions were answered. I would highly recommend West One Security. Kate M. read more

West One Security - securitysystems - Updated August 2026

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I made an appointment with Secure and Alert. The office staff were very nice and professional. They…read morewere the most reasonably priced by far. I received a phone call and text when the technician Justin was on his way. However, as I was getting the alarm areas ready for inspection, I found a window that I didn't know opened. The contact was hanging loose, so I had my problem. I called Justin, who was only probably 15 minutes out and had to cancel. He was great about it. The office called and double checked. They were great about it also. No charge even though I canceled at such a late time. If the time comes when I need help again with my alarm secure and alert will be the first company I call.

I inherited a house with an older alarm system that began giving me chirping issues and was…read morecompletely at my wits end with trying to figure out how to fix it. In trying to call around, I was met with a bunch of resistance from other businesses that were telling me that I was just SOL, needed to replace the entire system to a new one or just went into straight trying to sell me their company's versions. Secure and Alert was the first to help reassure me that my situation wasn't a complete lost cause and that they were experienced with dealing with hardwired systems and willing to send out a technician to come assess the situation where we could make a better decision on how to tackle the problem. I can't thank Phil enough for not only helping to track down the problem culprit, but in also helping to educate me a bit more on this system. It feels hard these days to find a business that you feel like you can truly trust and who are not only knowledgeable, but also honest in what they're providing guidance on and Secure and Alert is all of those things wrapped up with excellent customer service. It's also a major relief to know that I've found a company to come back to with any of my future needs or concerns because let's be honest, alarm systems can be intimidating! I can't thank Deana and Phil enough and I can confidently say that I would absolutely recommend this business for any of your systems needs.

El Dorado Alarm & Home Theater

4.0

(8 reviews)

Mike with El Dorado alarm has now done about 4 jobs for us at our home in Folsom, totaling around…read more$12,000 worth of work. He has always been exceptionally thorough in both his work and his explanation of services. We have been %100 satisfied. On our last job, we called Mike for a blown head unit stereo receiver that powered essentially all of the television and audio in our home. He offered an appointment the next day to do the work. When he showed up, he assessed our AV situation, disconnected the receiver and opened the box for the new $1000 unit we had agreed upon to replace it. Shortly after that Mike discovered that there was a surge protector in place that neither of us was aware of. He reset it and most of the AV system came back on line. At this point Mike could have VERY easily moved forward with his work never telling me that the fix was as simple as a reset on the surge protector. The "blown" head unit was presumably still entirely healthy. Instead he called his supplier who gave him assurances that the new unit he had already unboxed could "possibly " be resold despite breaking all of its manufacturer seals and he informed me of his diagnosis. In the end I decided to upgrade to the new unit anyway, replacing a 12 year old piece of equipment, but I was really impressed with the business ethics that Mike displayed. It is often easier to do the more profitable and quicker thing for a client/customer/patient/etc., but taking the time and potential financial hit to do the RIGHT thing will earn my business again in the future.

Professional and quick. High quality cameras, high quality installers. Highly recommended. They…read morehelped us determine the best camera placement and did an exceptional job installing the cameras leaving us feeling like we have complete coverage with exceptional video quality day or night.

Security Pro Group

First time home buyer who needed peace of mind when at home and when away from home. Was referred…read moreto Leo by someone who has had experience with him and his team's work. Leo and his team were professional, knowledgable and personable. Was able to get a quote, and installation of a security system within no time. Prices were reasonable/affordable, and installation was efficient, yet thorough, to ensure we felt safe and understood how to work the system. Any and all questions I had were answered. If anyone is looking for peace of mind for their home or business, I would highly suggest these guys.

So we contacted Security pro group and Leo showed up within 48hts, he was very professional and…read morevery detailed. He offered us a few options that was well suited for our home and budget. We got the wireless system that we can control from anywhere. Now I feel safe and comfortable in my new home. Thank you Leo and the team. I appreciate your prompt response to my situation.

Hood Branco Innovations

4.3

(11 reviews)

I've been working with Dwight and his crew for years, and I have found them to offer extremely…read moreexcellent service the whole time. I have found them to be highly responsive and conscientious on everything they do. My highest possible rating!!

The other reviews of this company don't mesh with my experience. They did a fine job installing my…read morehome theater equipment and automation systems based on Control4.. They installed my equipment 5 years ago and I've contacted numerous times in the interim for updated/additional equipment as well as service/maintenance type questions. I can't recall a single time that they didn't get back to me in a timely fashion, sometimes, I recall when they were on vacation. I wouldn't hesitate to recommend their services to others in need of home theater, home automation or high-end internet systems. They aren't the cheapest service in the region, but certainly the most knowledgeable.

Detecht It

3.0

(6 reviews)

Stay away, he is not reliable! Came and gave me an estimate, told me what equipment I would need…read morewhich I ordered, scheduled an install, and then nothing. Flaked on me last minute, I took a day off from work because we had a install scheduled. Problem is he never showed, never texted or called or responded back until I called from another number and then he tells me he no longer wants to be in the camera install business. WOW! I actually thought this guy was a nice dude, but completely screwed me.

I'd give 10 stars if I could! what an amazing experience from start to finish...great service,…read moreprices, and wonderful installation experience. if you are looking for a top notch product, customer service, and installation for a surveillance system.. call Art at Detecht it. Thanks Art for providing the quality that you do.

Covered Connections

Alexandr and his team are an extremely professional crew. They performed excellent work for me…read moreinstalling and setting up my Eufy cameras. Alexsandr understood my concerns about there being a mix of aesthetics and practicality and took the steps to hide the wire in the wall though it was significantly more challenging. He was also able to provide consultation about his recommended placement and viewing angle. The end result? We didn't have to punch through areas of my wall that are easily seen from inside nor outside my house. He gave me a fair quote and kept to it- and I paid extra when I saw his extra dedication and time that he spent on my project. When he saw me work on replacing light switch and my video doorbell, he helped me as well to get things right! Many people try to take advantage of you. Alexandr still knows how to create a trustworthy business and I also commend his team that joins him.

I worked with Alex who was super helpful and knowledgeable and worked with my budget. He sent…read moreDaniel to install our wired camera system I bought at Costco. Daniel was no other word but outstanding, friendly, always determined to do the highest quality work no matter how difficult...simply put he has an extremely high work ethic..no shortcuts with Daniel. Look....if you need a service such as Covered connections offers don't waste your time with the others THESE GUYS ARE THE BEST! I HIGHLY recommend them to any one. I will not only be using them again in the future but also recommending them to everyone! Thanks Alex & Daniel.

VPS Alarm & Automation

VPS has been amazing in helping with our home alarm and automation needs. They are fairly priced,…read morevery familiar with the latest technology and most importantly they offer AMAZING customer service. Anyone looking for alarms, cameras and home automation in Northern California should give them a call.

I have been very impressed with VPS. I used them for security cameras at my house. The installation…read morewas very clean, and the quality of the equipment was really good. I have a 4 camera set up currently, but plan to add a few more cameras because of how effective they have been. One of my cameras is mounted to the front of my garage overlooking my driveway, and it has captured 2 crimes so far on it. A few of my neighbors have taken my advice, and they used VPS for both cameras and alarm. In addition to my neighbors, I have family members that have used VPS for their business, and they too are very happy. Give them a call, I think you will be very happy you did.

Guardian Electric

3.8

(16 reviews)

About a year ago, they came out and installed NEMA plugs for my Leaf. Price was great but not sure…read moreabout workmanship. I wasn't totally impressed. I ended up redoing some of their work. I asked them for a receipt and they never email me one. Communication was also hit and miss. I think you get what you paid for. Use them with caution.

Follow up to my past review...been trying to contact Brandon for several months and finally left a…read moredetailed message about the problem regarding his electrical install....he said he guaranteed his work...but still no call back...no nothing....to me that is not professional and his guarantee is not true.....everytime I turn on a switch he installed....it makes sparks...so I am scared to turn them on...might cause a fire? I've been trying to contact him to fix this issue....but why he does not return a call on something so important?

Smarter Systems

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I just had my home equipped with security cameras/home network, and I can't explain how pleased I…read moream with the work done by Smarter Systems. The job was done in a timely manner and left nothing behind as if he was never here. If you're looking to upgrade your home, I strongly suggest giving Smarter Systems a call!

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