I spent about three years shopping for a solar energy system. I received quotes from a few vendors and spent countless hours reading on the Internet. I was very concerned about warranty issues and also about how the installation would affect my S-tile roof. One company misled me about their warranty coverage (I found out by reading the fine print) and another failed to give me a copy of their warranty after three requests. There were a few quirks to my installation that would require some creativity and care, and I was not encouraged by the lack of accurate information or personalized attention I received from these other vendors. I thought perhaps I would not ever have solar on my house.
Based mostly on Yelp reviews, I decided to contact United Sun Energy. The first call I received back was from Phillip Egan himself. Subsequently, I found everyone involved to be professional, helpful, and friendly. Shawn is an easy to talk to no-pressure sales / coordinator. He showed me some new hardware that they use for S-tile roof installations that no-one else had mentioned. The office staff is pleasant and efficient. They have experienced solar experts handling design and installation issues. When the unique circumstances of my house and my requirements came into play, my request for a detailed plan was answered with a visit to my house by their project designer and by Mr. Egan. They crafted an excellent solution on the spot. They were patient and cheerfully re-wrote the proposed contract (which is detailed and in plain language) as I changed my mind a few times regarding some of the equipment to be installed. Theirs is the only contract among the vendors that I contacted that specifically warrants against damage to your roof.
A quiet and very polite crew came to the house to install the panels. They were extremely careful during the installation, and left my roof and property in better condition than when they arrived. Ryan came next, and installed the electrical system. He is a craftsman and and gentleman and did a superlative job. I cannot say enough about what a great job he did.
The system has been in place for about three months, and is working perfectly - exactly as promised. It took a long time to find the right team to install my system, but I am glad I was patient and diligent. The whole process, which I feared would be an ordeal, was extremely easy and pleasant. The cost was exactly as promised in the contract, with no surprises. I wholeheartedly recommend this company if you are considering solar. read more