A staff member reached out and was more than agreeable to meet with me at my convenience whether it…read morebe during or after business hours so that I would not have to miss work again. He showed up on time and very knowledgeable.

This is a gpod company. Very knowledgeable and efficient. They designed for us exactly what we…read moreneeded and the install guys are a well oiled machine. They were a pleasure to work with and We heartily recommend them.

I hired them to replace my furnace. The quote was reasonable compared to some other companies that…read moreprovided me with quotes. The installation team was very professional did a great job. The only downside was that my furnace is in the crawlspace above my laundry room they had to remove the trim and some drywall to get the new unit in there. I would have liked to know that in advance (that the new unit was larger than the space opening could accommodate) because their quote to repair the drywall and trim work was way more than I was willing to pay, so I found a Handyman that would do the work for much less money. Bottom line, they did a great job and I was happy with the overall work. I would just make sure to ask them if the new unit will fit into the space that you have available. Just so that you don't get a surprise extra expense.

Jeremy inspected our HVAC system and was very friendly and knowledgeable. He spent extra time with…read moreus, explaining some things on the system. He conducted himself in a professional way, as always. I highly recommend and trust his work.

I called the office and spoke to Megan. I told her I needed service on the Generac. She had a…read moretechnician come out first thing this morning! When the technician, Butch arrived, he was knowledgeable and friendly. His work is thorough and precise. He suggested the gap coverage and called the office from his phone so I could speak to Megan. She answered my questions and sent via email the contract to sign. She also looked up when our warranty expires. It would be refreshing if everyone conducted their business in this manner!

Very nice, professional and efficient. They came up to give our Cummins generator a tuneup and the…read moreprice was super reasonable.

We have had a great experience with Ohm Solar Solutions in Chico. We found out about this Company…read moreat the recommendation of our roofing contractor. We had a solar installation that needed to be removed in order to complete the re-roofing. We contacted the original installer of the solar panels to handle the removal, but needed to send a letter to them because it is impossible to reach anyone with that business by phone or email. They never gave out a phone number for texts and were extremely frustrating to work with initially. They came out, said the 3 roofing contractors who told us the solar installation was done incorrectly were wrong, promised to send an estimate to remove and reinstall, took down my email address, and we never heard from them again. Our roofing contractor worked with Ohm Solar Solutions to remove and reinstall the existing solar installation. Brandon was our Ohm sales representative. He called back to make an appointment the same day that I called to inquire about installing additional panels. At the last minute, we decided to also get a battery. The prices were fair, based on the current market and the impact of tariffs. Ethan, their case manager, was assigned to us. He responded within minutes to my text messages or phone calls. When they schedule a time to come out, they arrived or let me know there would be a delay. I can still text Ethan if I have questions and continue to receive excellent service from Ohm Solar Solutions. Everything is up and running. They assisted with apps that keep us informed about the power being generated and how it would be distributed. We are still connected to the grid with PG&E, which is needed if we have a series of cloudy days, but PG&E is also purchasing excess power generated by our system. We could not be happier! What a contrast to our experience with the other solar business!!

Beware of getting scammed and screwed over in every way possible. They do terrible work and will…read morenot take responsibility on their side to fix their mistakes. A lot more expensive than other companies and they will make you regret ever getting solar in a couple years!!!! Look somewhere else!

I spent about three years shopping for a solar energy system. I received quotes from a few vendors…read moreand spent countless hours reading on the Internet. I was very concerned about warranty issues and also about how the installation would affect my S-tile roof. One company misled me about their warranty coverage (I found out by reading the fine print) and another failed to give me a copy of their warranty after three requests. There were a few quirks to my installation that would require some creativity and care, and I was not encouraged by the lack of accurate information or personalized attention I received from these other vendors. I thought perhaps I would not ever have solar on my house. Based mostly on Yelp reviews, I decided to contact United Sun Energy. The first call I received back was from Phillip Egan himself. Subsequently, I found everyone involved to be professional, helpful, and friendly. Shawn is an easy to talk to no-pressure sales / coordinator. He showed me some new hardware that they use for S-tile roof installations that no-one else had mentioned. The office staff is pleasant and efficient. They have experienced solar experts handling design and installation issues. When the unique circumstances of my house and my requirements came into play, my request for a detailed plan was answered with a visit to my house by their project designer and by Mr. Egan. They crafted an excellent solution on the spot. They were patient and cheerfully re-wrote the proposed contract (which is detailed and in plain language) as I changed my mind a few times regarding some of the equipment to be installed. Theirs is the only contract among the vendors that I contacted that specifically warrants against damage to your roof. A quiet and very polite crew came to the house to install the panels. They were extremely careful during the installation, and left my roof and property in better condition than when they arrived. Ryan came next, and installed the electrical system. He is a craftsman and and gentleman and did a superlative job. I cannot say enough about what a great job he did. The system has been in place for about three months, and is working perfectly - exactly as promised. It took a long time to find the right team to install my system, but I am glad I was patient and diligent. The whole process, which I feared would be an ordeal, was extremely easy and pleasant. The cost was exactly as promised in the contract, with no surprises. I wholeheartedly recommend this company if you are considering solar.

We took our time in choosing a solar company to purchase our system from. We got quotes from 4…read morelocal businesses and even from the energy sage website. United Sun Energy was the last company we contacted and I'm glad we did. Kevin was super easy to work with, he explained everything in detail and was very upfront about the whole process. What made United Sun Energy stand out from all the others was Kevin did not have a predetermined product he was trying to sell us. He came out and looked at our home and talked to us about what we were wanting from our system, then they designed a system to fit those needs. But obviously cost is what everyone wants to know, and United Sun Energy came in under all the other local companies and their system will produce more energy. So less money more energy, seems to good to be true but it isn't (more on that later), on top of that, the warranty that United Sun Energy offers is better than all the competitors with all parts, labor, and even the roof covered, you can't really beat it. The process was extremely pain free from signing the contract to being up and running. I think the whole process took 2-3 weeks. They were good about contacting us and keeping us updated with what was happening. They took care of all the paperwork with permits and PG&E as well as the financing company. Thats another area were Kevin outshined the competitors, he explained the financing options in detail and very clearly. Just be aware that if one place promises you a low interest rate, you are more than likely paying a fee to buy down the rate as financial institutions don't do low interest rate loans for solar projects. Kevin was upfront about these options and showed us the best financing options for us based on our specific goals. We have had our system now for over a month and I'm happy to say that our system is actually out performing what United Sun Energy guaranteed us. I am confident that we will not face a big true up bill at the end of the year and we will be able to keep our house a much more comfortable temperature during the hot summer months. There is no doubt in my mind we made the right choice and if you are considering a solar system for your home, you should definitely get a quote from United Sun Energy, you won't be sorry! Thanks Kevin!

Great service! Flexible scheduling, very friendly staff and workers. I have their service plan…read morewhich is under 12 $ monthly. (I don't know if their current plans are the same $) They service twice a year. Pays for itself.

They do not stand behind their service. We had them repair…read morean AC drain line and noticed a leak after a few weeks. They wanted to bill us for a diagnostic visit to determine the cause of the leak. This was not acceptable. We had just purchased an entire new AC unit from them less than one year ago. I don't recommend them because of their lack of honor and supporting their work. There are other honest and reputable AC companies that I would choose over Royal.