I would not use this company again nor can I recommend them. I hired them to cut and install a…read morefairly simple job of a BBQ counter top early September and was told it would be around 4 weeks. It took 12 weeks and was done incorrectly. The fact I do not speak their language was important as communication with the techs doing the installation had to go through Ronnie. Ronnie assured me this was not a difficult job and one they have done often. which I do not now believe at all. This is another situation where it is important being very knowledgeable yourself and not depend upon someone else's assurances. Again, I cannot recommend this company. We paid another company to correct the issue due to Best Stone not being available for another couple of weeks and when I asked Best Stone to split the cost, was told too bad they would have fixed the issue at no cost. The problem was they were not available, did not seem to understand the issue, and we were already over 12 weeks into the project with an event on the calendar.

We started looking around for granite places to redo our kitchen countertops...we went to a few and…read moreresearched a few online. Ran over to Best Stone and quickly found what we wanted and for a far better price than competitors. The people that work there were super friendly and easy to work with. We decided to wait two weeks for installation and the two guys that came to install arrived on time and worked until finished. We are very pleased with the outcome of the countertops and have had lots of compliments on them. I highly recommend to anyone looking.... to go in and see what they have to offer. Shelly McElroy/John Bergeron

Taking this down to a 2 Star review. Just tried to return GAF UHD shingles that I ordered from a…read moredifferent branch and they tried to tell me they don't stock it at this location and give me the run around. So tired of complications every time I come to this branch.

Not my norm to give this kind of review. But the team of Sharon & Chris from ABC arrived at my…read moreneighbor's house to unload roofing supplies for a new roof. (I know my neighbor's situation & am "playing" my part to look out for them). As I saw Sharon taking pics (of my neighbor's driveway and my trees that provide a partial canopy), I approached her to ensure this unloading would be as expected/without issue. I had been witness to the prior explanation of the expected process (including mention of the trees). "By-hand" unloading was the only option to preserve the trees. At the same time, this truck had an "arm" that would likely distribute materials directly into the existing roof more easily (if there weren't coveted trees in the way). "By-hand" Sharon & Chris unloaded the materials. Sharon was polite and professional, especially with addressing a next door neighbor (not the primary client directly). I'm delighted to give the update to my displaced neighbor that all is going as as planned!

We "ordered" and paid for French doors. We were told they would be ready in 2 weeks. 2weeks came…read moreand went. So did 4 weeks. We go back to ask where the doors are and are told that they are now double the price. So they were never ordered in the first place and we waited for nothing. This is not the first time this has happened, just first time they doubled the price of the doors we already paid for. The extended wait is normal, even without covid delays. I do not recommend going here.

Horrible service - door was delayed by 3 months. Could never get a hold of anyone there. once the…read moredoor was delivered, it was the wrong door. they promised a $150 credit and i still don't see it. never use bmc again

After 31 years in business they are now closed…read more We had our front door replaced by them last year. Great job and service.

I came to this location in early June of this year. I came here as I was looking for quotes for a…read morenew back and front door. I went to another company before coming here and never heard back (thanks for nothing, Door Outlet). Prior to visiting this location, I made an appointment to look at the types of doors available on the show room floor. When at the location, I picked out two doors with the help of Chris Owens. Chris explained the process to me about how long the doors would take as well as what to expect. After I picked out the doors and paid 50% down, Chris came to my home and measured my door spaces to ensue the doors I ordered would fit in my space. The install of the two doors I ordered was done over the period of two days. the backdoor took about half a day to install because the frame had to be removed. The front door was done in the period of a few hours today. Corey was the installer for both doors. Corey (like Chris) was professional and personable. Overall, I had a good experience with this company. While the wait may be long for the doors, the final product as delivered is sharp looking.

Extremely fast!! My car keys for my 2018 Chevy Malibu has been falling apart and the battery was…read morelow so I've been holding it off for a bit to get it replaced. Under an hour on a rainy day, Tony responded to my inquiry on Yelp (took less than 5 mins), came to where my car was (took only 20ish mins) and then created an exact replica of my key (20ish mins). The pricing is affordable and since he's a mobile locksmith, so he came straight to my home (perfect for wfh haha). Tony made this process super easy. I didn't realize how fast this can be and feel quite silly for waiting so long to finally fix it haha. I was also writing a pretty lengthy email for work and Tony came by and finished the job before I finished the email lol! Definitely gonna save Tony in my contacts for any future locksmith work !

We called the prestige locksmith. After we lost our car key…read moreto any technician came And made us a new key fob, the price was good.Communication was wonderful.We'll definitely recommend that anyone who need.

We've had a great experience working with this vendor across our properties. Communication is…read moreclear, response times are fast, and the quality of work is consistently solid. They show up when they say they will, handle issues professionally, and take pride in what they do. As the Maintenance Manager at Smart Egg Properties, having reliable vendors makes a huge difference, and this vendor has proven they can be trusted. I would absolutely recommend them to any property management company or home owner looking for dependable service. -- Roy Maintenance Manager Smart Egg Properties

Neal was great, very helpful and repaired my garage quickly and for a reasonable price!read more

John is a true craftsman -- meticulous, conscientious, experienced, and dedicated to excellence…read more(maybe this sounds cliched, but I'm not sure I would characterize any vendor or service person I've dealt with lately in these terms). I had to have 12 screens made, as the old ones had been caulked in and I had mangled them when removing them to have the windows washed. (And they were 20+ years old as well.) John measured each window and returned 12 brand-new screens in record time. And the cost was reasonable -- indeed, more than reasonable for the quality of the screens and the absolute pleasure of meeting John. *Highly* recommend Well Done Screen Repair!

I couldn't have been more pleased with Well Done Screen Repair. I had all 12 of my home window…read morescreens repaired by Well Done Screen Repair and they look fantastic! John is professional, on time, and I couldn't believe how reasonable his rates were! I highly recommend!

We were going to repair our old deck, but when code compliance showed up, we had to apply for a…read morebuilding permit. When we went looking for a contractor to build the new deck, we found Austin Outdoor Builders through their listing on Yelp and their website. Kit called me within a couple of days of my email, and really impressed me with his knowledge and experience with decks. I was concerned about City of Austin inspections, and he was very reassuring, pointing out that he talks to the inspectors by phone regularly. He booked a time to go over the engineering plan and the site, and again, I was very impressed when we met. He spoke of extensive experience in building decks, and asked questions about the site and the plan that reflected this. The quote was not cheap, but what is these days? My main concern was that they do the job properly and work with COA inspectors. Work started within a couple of weeks, and I was quite pleased with how the workers did their job. The only delay was to find an engineer to certify the footings before pouring the concrete. I had originally expressed concern about the durability of the support timbers, and Kit offered to coat them before laying the decking. Imagine my surprise when I found them painting the framing with high end professional oil based enamel! The only other delay was the week of the ice storm when Austin was closed for the duration. I was lucky to have family to remove the trees that fell on the lumber in the yard, because the next Monday they were back at work. Both the framing and final inspections went very smoothly and I am delighted with my new deck. I recommend Austin Outdoor Builders to anyone needing a deck.

We sought out AOB to replace a chainlink fence around our yard with an updated wood fence about 18…read moremonths ago. All around, our experience was wonderful, and they do high quality work. I'll talk more about our full experience below, but a couple of months ago we had a terrible storm in our neighborhood and a very large tree (at least 25 feet tall) fell directly on our fence. Despite a direct hit, the fence stood firm with only a small dent in the cap board. Talk about quality work! More broadly, our experience was great. We worked with a super helpful person laying out the task who made some fantastic design suggestions (totally not on our radar) that we're really happy with. The work was done efficiently to mimimize the amount of time we had to keep our dog out of the yard. And when seasonal shifting made it impossible to open our gate, they came and fixed it months after the work was done. Great experience all around and would recommend to anyone.

****The forthcoming review is for the interaction with management at this Lowe's location***…read more I came into this location several weeks ago for the sole purposes of securing materials for Thing One's Eagle Scout project. When we arrived at the location, we requested to speak with a manager. After a brief conversation with one manager, we were directed to two other managers' specifically the pro sales manager, Craig Cottier, and Brian Scott, the assistant manager of specialty sales. Both of these managers went over the Eagle Scout proposal in depth with Thing One so they could fully understand what he was trying to accomplish. After a lengthy discussion, we were advised by the managers that the store had already reached their donation cap for the year, but they would try to work with Thing One to get discounted materials for the project. While I could pay for the materials myself, for those who are not aware, there is a fundraising component of an Eagle Scout project with specific rules and regulations. Eagle candidates may ask for donations of materials or discounts on materials from companies or individuals. The candidate must furnish a list of prospective donors with their fundraising application, per national policy, for council approval before soliciting the material donations or discounts. Candidates may also hold fundraising events, such as car washes, meat stick sales, and the like, with an approved application. Many scouts do fundraising or ask for donations as it allows them to show their leadership, communication, and project management skills they've learned while in the BSA. Thing One was able to get 28 pieces of 2x8 Pressure Treated Pine for less than $35 (that's a savings of over $350). The Pine was of excellent quality. Because of the generosity of Lowes and Craig and Brian, Thing One was able to complete his Eagle Scout project successfully while living up to the Boy Scout Law of being thrifty.

The far better alternative to the other (orange) big box home store. Lowe's has nice people, more…read morehelpful staff, great prices and selection AND a CEO who is on the right side of history. They also partner with and support my favorite national/local charity, Sleep in Heavenly Peace, who builds beds for kids who would otherwise be sleeping in cramped shared beds or on the floor. Lowe's is forever my choice in home stores, hands down.