My children were at Leaps N Bounds for a year and a half - we had an outstanding experience. The teachers were caring and the environment was always clean and safe. I appreciated that the rooms don't have a lot of clutter and that the teachers are well trained. I would recommend to anyone who lives or works in the North Austin area. read more

Leaps N Bounds has been a godsent. The teachers there really care about the kids and there is very little turn over. Each "school year" my daughter has had the same teacher for that entire year. This was not the case at our last day care. Ms. Annette really cares about the families who attend the school and she creates a positive environment for the kids. The Pre-K graduation was SO well done and the kids had a blast. I felt they went above and beyond and continue to create exciting things for the kids to look forward to (splash day, holiday parties, etc) Ms. Emmy, Ms. Perla, Ms. Maritza, Ms. Michelle and Ms. Diana are wonderful! My daughter comes home with stories of what she did with her teachers that day and it makes me happy knowing she is being well taken care of. We are so sad that our daughter will be leaving for Kindergarten but they have done an amazing job getting her ready! read more

My children went here from 2014-2018 so I feel like I can make a pretty good review. The biggest reason we left is because I did not feel like my children were safe here any more. We had a few really great teachers but the turnover was insane. They'd use temp people frequently and I wouldn't know who the teachers were on a consistent basis. The final straw was when they had a small fire or fire drill i can't remember but they had to evacuate the infant building. They sent a email saying how thankful they were for local businesses to come and help out and hold the babies. I found this incredibly irresponsible and shocking that they let strangers hold our children. My daughter also had food allergies and because the staff was always new they would give her stuff she wasn't able to eat and my daughter would be the one that told me. The facility also was run down and I did see roaches on a few occasions. The front door was constantly broken and Unless everyone physically pushed it shut it would be easy for a toddler to get out. I also was frustrated when they painted the whole building and the fumes were incredibly overwhelming for a week after and I hesitated leaving my children to breathe that in. It also flooded on one occasion. Don't be fooled by others saying that this stuff is just part of daycare settings. We found an incredible daycare that we switched to that I never met a stranger there. My kids were safe and knew all the staff by name and both my kids had their same teacher the whole year. I also paid 250$ less a month compared to leaps for the same hours. I'm kicking myself for staying so long. There are clean, safe, loving places out there for your children. Just have to keep looking. read more

My children went here from 2014-2019 and I've had very good and bad experiences. First off I have to say most of the teachers were amazing which is why I kept my kids here so long. The main issue was just the true lack of communication mainly with the front office and director. My son has autism and a lot of things felt overlooked, when he first started one day when I picked him up from school he was crying uncontrollably his teacher said she couldn't figure out why and he had been like that all day. Once I got him home it took me about 5 minutes to realize he couldn't move his arm and he had injured it his doctor was able to put it back into place but it was really disturbing that they couldn't figure out he couldn't move his arm all day. Another time I went in and saw another kid squeezing his neck so tight he couldn't move. My son has limited verbal so it really upset and frightened me that this happened and I only happened to catch it because I walked in to get him. Both teachers were gone soon after so I let it go. The real lack of communication seemed to happen when they added the infant building and added on more front staff. Teachers will have no idea about anything you've talked about with the front staff yet the front staff always wants you to tell them about things and not the teachers. When I went to drop my newborn daughter off one day the parents let my son run out off the building and into the street and he almost got hit by a car. I had asked to speak to the director to see if she could send something out asking for parents not to let kids out of the building. I would like to add I had been chasing him the whole time trying to keep him from getting out with his sister in my arms. It took THREE days to get a response from the director. Which is common here I've never gotten a response from her within 24 hours. Another day I had gotten a message from the front staff that the director had wanted to talk to me, at this place the front staff cannot help you with anything it always has to be the director. I worked somewhere that it was hard for me to be on the phone so I called a couple times the first day trying to reach her. By the second day frustrated I asked the front staff why no one could ever answer anything but the director and that I had been calling because she said it was urgent. Finally the second day in the afternoon I got her on the phone. She then gave me attitude that she didn't understand why I was creating a problem with her front staff, I told her I hadn't that they told me it was urgent to talk to her. The problem with the director is she gets very defensive and always has to be in control or she will either tell you what you want to hear or make it seem like she's done a lot of favors for you so you should be grateful... When teachers that taught my kids would leave I would get no notice but I would get emails about ones I had never even met. Also my son started going to therapy half a day and she refused to give me a discount, I checked everywhere else and this was the only place that didn't do discounts. The director said it was because she had to save his spot but the classes he was in were never full. The final straw was I was having issues dropping my daughter off in the morning my son was getting aggressive and would hit other kids. I asked if the person in the front office could just watch him while I dropped her off. They refused, I explained I was trying to find a solution that would be easier on the kids since my son doesn't understand some things right away since he has autism. I went in and asked if they knew were the director was, the new assistant said she knew she was here but not in their building. I asked if she could then call and find out where she was, girl looked at me like I was crazy and then said sure. After 2 days the director told me she couldn't have someone watch him while I drop her off but could have her be left in the front office with whoever was in there and have a teacher then come get her, how is this easier? I finally had my limit of having to wait days for responses for someone I give thousands of dollars to each year and then having to walk on eggshells when I talk to her. Also once I gave my notice they took me off the mailing list before my daughters last day. I was upset since we have been going there for 5 years that they just took her off so fast before she was even out the building. Then realized if something were to happen I wouldn't know since I wasn't in their email list. I wouldn't have known since I wasn't on the list anymore. That sums up everything. My regret is I didn't take my kids out sooner, again the only reason being the teachers. No one should pay people who didn't put your kids first. It is completely unacceptable to spend days before responding about children when it is a daycare. There are plenty of other daycares that will put a better effort to make sure your kids are safe and taken care off. read more

I took my sweet kiddo to this facility for drop in care. Nothing catastrophic happened, yet I was left with a bad impression at the end of the day. Leaps N Bounds has indeed moved to a bigger facility that is practically across the street from their old location. The classrooms are roomy and bright with plenty of toys and puzzles. The owner was personable and willing to answer questions and work with us in scheduling drop-in dates. However, what first annoyed me was that my kid was handed over to me with a very full wet diaper. I found this out when helping him into his carseat. I thought "no big deal" at the time since there was only one young ( and seemingly inexperienced) worker in a classroom full of energetic kids. I figured I would change my little guy at home since we were minutes from home. However, when I got home and looked into his day bag to get a diaper, I found an unpleasant surprise! The same number of diapers I sent with him in the morning returned home! He likely had been wearing his wet diaper for quite some time! Needless to say, I am cancelling my next drop in day and not returning to this place. It's too bad, because I really wanted to give them the benefit of the doubt after reading the previous review. :-( Hope other families have better experience than ours. read more

Our son has been enrolled since he was about 8 weeks old and has learned so much more than we could have imagined. He still surprises us everyday with the lessons he learns at school. Leaps N Bounds provided a place where he could learn valuable knowledge, personal behaviors, and healthy friendships. Our son is now almost 4 and we are unfortunately moving out of state but we can only hope to find a school after the move that makes us as proud as Leaps-N-Bounds has. This school/daycare has such amazing role models and teachers. We will definitely miss everyone there! read more

Had my child here from about 8 months to 16 months old. We only moved him because we wanted to put him in a Montessori school. The facility itself is well kept and the caretakers were wonderful. I was very sad to move on because of this. I highly recommend this place to anyone. read more

I would not put my child in this daycare. Children and adults both are allowed to work and attend when sick. The teachers are treated like dogs. Teachers have to provide toys--too cheap to buy the resources that the teachers need. read more

Our daughter has been going to Leaps n Bounds, since she was three months old, she's now pushing two. The whole experience has been wonderful. The teachers are amazing! Honestly as a first time parent they've majorly helped her grow, teaching her more than I would ever have had the energy (or knowledge) to do on my own. The facilities are great (right across from HEB, super convenient) and we've had absolutely zero reasons to not love this place. Leaps n Bounds has played a huge role in giving us the confidence to both go back to work knowing she is very well taken care of. read more

This is a reasonably affordable day care center that, from my experience bringing my son there, is pretty on top of things and well organized. Annette, the director, is very nice and will always take a minute to talk to you about whatever issues might come up. There hasn't been a lot of turnover among the teachers, but there's been some. One thing I didn't really like about this place is that their teachers seem to be young women of a student age, and while that can be totally fine, I didn't sense a great deal of expertise and experience among some of the teachers. They seem to put a big emphasis on trying to get the kids to sit and work on letters and numbers and writing and stuff like that. This is probably good for kindergarten preparation, but our son ended up in a class with kids that were mostly older than him and mostly girls, and he's a pretty rambunctious, active, low attention span boy. I often felt like he was getting left behind and needed a different enviornment. To me, it's a little 'far westy' and I'm a little more towards the crunchy hippy spectrum, so, while it's a perfectly fine and safe and well-run place, for me it's not the ideal, though it may be for you! read more

I am a stay at home mom and didn't want to hire a nanny but i wanted someone to watch my kids a few hours here and there to get some stuff done. I found Leaps N Bounds. I was so pleased with this place. The staff was warm and full of kind people. They were wonderful!!! They treated us(my 2 and 1/2 year old, my 10 month old, and me, the mom) like we were VIP's even though we were only short term customers. Ok, so I dropped my crying tantrum kids off (the poor staff :) ) and when i came back to pick them up they were both happy and enjoying themselves. This happened each time. I also picked them up at different times of the day.( i felt like i could "surprise" check in on them to see if they were doing their jobs and they were!!! They knew my kids and described what they did and really paid attention to them. I couldn't be happier for my first experience with daycare. I recommend this place for mom's that want a place that cares about the needs and happiness for you the mom and your kids. You are not just another number there. read more

I dropped my five-year old off here for the last time last week. It was a bittersweet moment for me. Leaps has been a wonderful place for my family. She is my third child. She is the only one who got to attend the same school from birth through kinder because every other place seriously disappointed me somewhere along the way. The turnover was similar to other schools, but the director and manager have been there for our entire 5.5 years. The infant teacher and several others have been there for the entire time as well. That provides a level of consistency I didn't find in other centers. The best thing is that it feels like what it is--a family-owned, small business. The owner and all of the teachers love the kids. They are really flexible as far as part-time options and breaks if you decide to do something different over the summer or at other times of the year. If you're looking for day care options, please take a look at this local small business. read more

Me and my husband were so excited to get our son into this day care. We were struggling economically so we asked my mother in law for help we wanted our son to get the best education we could provide. But it was all an illusion on the very first day I got a call that my son had hurt his arm on a table they said he missed his chair and his arm hit the table. But they failed to tell us he got scratched by another child in the face. That was on the very first day. The rest of week went well until the second week came along the very next Thursday I walked in and I heard him screaming and crying when I got to the classroom there was another boy behind him and the teacher grabbed my son and said "I think his little friend just scared him, but he didn't bite him" I thought to myself that's an odd thing to say. But I dismissed it. When we got home my husband was going to give him a shower and he noticed two bites on my sons back. I was enraged!! And I was there the next morning asking for a solution. We had to wait until the end of the day to get a meeting with the director and she talked and talked for over an hour. I didn't get to speak much. She couldn't give me much of a solution when I asked for my son and that little boy to be separated she said that she wouldn't remove the little boy who bit my son and that the best they could do is monitor the child better by doing something called "shadowing" another thing that came to light in this meeting is that my son had gotten bitten on two different occasions throughout the day!!! She also made a rude remark saying "your baby cries a lot" in my mind I couldn't understand what she was saying. Would she rather have a child that was biting other children than one who cries? I had explained to her that my son had been with only one baby sitter since he was six weeks old she was all he'd ever known and I tried to understand that this would be an adjustment. at first I wanted some kind of credit for a month and I did have to take my son in to the doctors office because even though it wasn't a lot when my son got bitten he was bitten hard enough that the other little boys teeth broke the skin. Conveniently that little boy that bit my son was absent the next day I think I know why. It's because he was more than likely sick because right after my son was bitten he got sick he was vomiting for 3 days and his pediatrician even said we might have to get him to the ER because it was a severe case of vomiting. more than likely something was passed onto my son when that little boy bit him and broke the skin. After yet another visit to this pediatrician that was 2 visits in 4 days we decided we needed to pull him out of that place he wasn't safe and I wasn't going to leave him in a place where his safety was not guaranteed. We didn't even get a full reimbursement we only got a two week refund. Even though the 9 school days he was there he wasn't happy. Among other little things they lost a brand new bowl of his and then they found it 2 days later they failed to give me back his bottles I'd sent with him and when I got them back they were still full of milk which meas he never got to drink it. He was so unhappy every day I'd pick him up he would have this look of desperation in his little eyes and couldn't wait to leave. Every time he would get dropped off he would cry as soon as we would pull up to the building. I hope other parents read this and see that every thing in that place is a facade. You hear wonderful things and it's like a dream daycare. This place is anything but. Find another place if you want your child to be safe and healthy. read more

We love Leaps N Bounds. Love. I say this as a geriatric first-time mom, realist, and someone who was also in daycare a lot as a kid, making me incredibly judgmental and hyper-critical of all care scenarios that are not my own loving arms. My daughter attended LNB from ages 2-5. She started before the expansion and her last few months were spent in the changed space. We also returned after starting elementary for a few drop-in days, a couple kind of random and urgent due to unreliable care elsewhere. In all of this time, I knew my kid was somewhere safe, happy, and respectful of her as a person. We're in the neighbourhood and know other families in attendance, and some of our closest friends were made through our time there. All of us feel like part of a very special community, because that's what LNB provides. Standing outside and chatting while we let the kids play a little longer before moving on was always time well spent. * All of the teachers, caregivers, floaters, and administrative folks are loving people who genuinely care about their tiny charges. * Creativity is prized in the children AND the teachers, which is such a big deal to me, because it shows respect for thinking differently and the human learning process. * Extremely accommodating to the needs of kids with food allergies and sensitivities. * Very understanding about different potty-training approaches and stages, meaning a more positive experience with lasting results for the child. * Supportive of popping in to nurse! I didn't need this, but was so impressed it was encouraged. * Excellent for people with weird or intense schedules! This tilted the scales pretty hard, because not only they are open for an incredible span of the day (11.5hrs!), they only close for major holidays and a few staff training days, not entire weeks during very busy parts of the year. * Pleasant, comfortable, playful rooms with plenty of things to do and look at. * Lots of movement & music in all of the rooms. * Seriously cute crafts and keepsakes all year long. * Always celebrating something! My kid got so much out of this alone. It made her really love going in each day, which made my life a million times easier. * Extremely supportive of many different types of families! My one issue was "surprise TV" - I didn't know they had a TV or that it featured in some of the programming, and there was once a teacher who put on a PG movie. We were all told by the director, given a formal apology by the teacher, and it never happened again. If you don't agree with TV, you can ask for your kid to be in another room while it's on. I recommend Leaps N Bounds confidently and completely. Anytime we ever had a problem, talking it out always led to satisfactory resolution. To this day, my daughter wishes they had rooms for older kids, because just stopping in to say "hi" isn't quite the same as spending the day in a place where she felt so confident and cared about. read more

Long and detailed review so brace yourself: Day 1- August 2015. The first worrisome thing was when I was when I went unnoticed & peered into what would have been my daughter's (9 months old) classroom. I watched a teacher forcefully place a child in a pack & play because the child was getting into things....ya know, doing what they're supposed to do. I immediately told the director, Annette, my child would not be placed in that classroom. Annette agreed & my daughter was moved. That teacher was eventually gone, so I will give them credit for that. 1. Annette- owner/director- this woman is the best PR person out there! She says exactly what you want to hear, appears trusting, & you honestly feel she understands your concerns especially when she brings up how she's a mom. She has NO follow through. She will tell you exactly what she should say & turn around & not do a damn thing about it. Oh wait, she does do something- she goes and tells her staff what you told her in confidence. 2. While my LO was in that infant room there were 3 changes in teachers- she was in that room for 3 months. NEVER was I once informed of staff leaving. In the first month I really didn't know who her teachers were. Often times I was told "we didn't know she was leaving or it happened fast, we had to let her go". It's comical to hear those excuses when I knew the teacher had let admin know they were leaving, because the teacher had told me herself. We talked about how bad it was to work there. When she moved up the the 12 month classroom there were more changes- I think if I recall accurately, 3 more teachers left. Any notice to parents....you guessed it- NO! Annette even told I me if I was having one particular teacher babysit at my home I should rethink it. 2. The infant director (who is currently pregnant) might be the most unprofessional person I have met...to date. I typically saw her on the computer, she wouldn't even look at me or my husband when we walked by..possibly b/c we had complained about her to Annette. Regardless, as a PROFESSIONAL you are CORDIAL and NICE to your customers. It's funny all that time on the computer, yet calendars came out when the month had already started, never did we get updates (in time) of events coming up, never an email saying...hey change in staff etc.The only time we got those things were when parents complained. Right after I would complain...boom- we'd get an email. Funny how that worked. I was even told by a former employee who has years in childcare that "she has no clue what she is doing". When your employee says that openly....that's a problem. It's also a problem when your previous employee says that AS THE OWNER YOU THINK YOUR CENTER IS POORLY RUN. Annette too made comments about the infant director, yet she was still there when we left. 3. Speaking of reminders- how about L&B telling you the DAY BEFORE there would be a Muffins with Mom for Mother's Day. Yep, that's right. When I called to discuss this I was told, "It was on the master calendar given to you at enrollment". Oh, the one from last August...and it's May now? Yup, that one. Do they not realize we are WORKING parents? You don't think you can send out an email reminder a week ahead of time to let us know about the Mother's Day event? Oh, you can't? Well you sure do have reminders up on the doors a week before y'all will be closed for a holiday. Funny how that works! Oh, and while I'm at it- how about the 4 day notice that L&B will be closed for teacher training? Yeah, that didn't go over well. After what I assume was massive amounts of parent complaints that date had to be changed. How do I know parents complained....b/c we all talk. Speaking of parent complaints- I can tell you multiple families I spoke with who left L & B in the year we were there because of the things like what I've described. Families at different day cares now, who used to be at L&B, but left for the same reasons. 4. My daughter falls, gets a black eye. I think speaking DIRECTLY to a parent is required. Annette leaves me a voicemail on my cell that I happened to leave at home. No call to me at work, no call to my husband's cell or work. NOTHING! This is not a small thing that you can just say, "Oh hey btw....". It's a freaking black eye on a 16 month old! Lets talk about hand, foot mouth- hey we got an email about it! But guess what....They FAILED to tell the teachers of the class HFM was in the room!!! Seriously? I bet everything was cleaned well when the teachers had no clue. I could go on but YELP has limits.The one great thing was her teacher in the 12 month class! We LOVED her- she was amazing!! She tried to TEACH the kids- taught sign lang. You could tell she truly cared for them. No teacher I ever spoke to was happy there- that's a bad sign. I was ecstatic when we left L&B! read more

This place isn't horrible, but there are better places in the NW Hills Area. The Good: - They have a handful of very nice, caring teachers - They keep the facility clean and use gloves with every diaper change The Bad: - The fridges where your baby keeps her bottles/lunch are often dirty - To save money, they "combine" classrooms in the early morning and late afternoon. This means your kid is exposed to about 15 kids' germs instead of the 8 in her class. Hello Hand Foot and Mouth Disease! - They don't take the infant room kids outside ever. My kids love to be outside. - For the prices they are charging, the playground is pretty sad - They used to be a small facility where everyone knows your kid..this changed recently with the expansion. I've seen new moms walking around lost with nobody to greet them - Unlike a Montessori Program, there isn't really a schedule. It us more of a "free for all" - They seem to have high teacher turnover After my experience, I researched alternatives and ended up pulling my kids. read more

There has been a lot of frequent turnover of teachers, which I don't think is good for kids. We have seen a lot of new teachers to come and go within two months. The teachers are not responsible for potty training of my son. Although we talked with Annette and his teachers about the potty training requirement and provided everything needed for the process, such as backup underwears, shoes, clothes, nothing happened. They didn't try to train him although they promised to do that! Maybe the reason is that we already told them that we are moving and our son is leaving the day care in a month. There is an annual supply fee charged. Originally, when we discussed with Jessica, she told us that we can get refund if our son didn't stay for the whole year. However, when we actually moved, they refused to do that and argued that the supply fee is a flat rate and is nonrefundable. Why should we pay the additional supply fee if our son is not there and does not use any supply there? This does not make sense to me at all. read more

We found Leaps N'Bounds with our second child after 3 other daycares and an exhaustive search. The management is hands down the best. They're flexible with schedules and work around the child's development, generous with arts supplies and seasonal celebrations, and make the kids and parents feel welcomed. It's hard to find full time coverage with such a loving team. A few of the teachers still babysit for us. We've loved our time there. Thank you LNB! read more

We have loved every minute of our time at Leaps N Bounds! We have had our children with Leaps for 3 years now and will be sad when our youngest is off to kindergarten. Annette is friendly, kind and the children love her! She knows each of the children's names and stops you in the hall to say hello. The teachers are great and really do care about the kiddos :). They offer outside teams that come in that you can sign your children up for: gymnastics, tap/ballet, soccer, basketball. Our little ones have enjoyed there time at this school and are glad that Leaps is part of the Austin community! read more

I love Leaps N Bounds, I think they have a wonderful group of women working there, their new facility is spacious and nice and Annette (the owner) is very willing to work with folks on flexibility in schedules (I work a 4 day week so finding a place that offers rates for that is hard!). It is conveniently located and while the class size is a little larger than I envisioned for my 16 month old, he is happy and well cared for and gets attention. The price is very reasonable and they have great hours. I think the women work hard to give great care to your child AND keep details on what is happening all day for a load of children (food/naps/bathroom wettings/etc). I don't think this is the daycare for you if you want a very small class or room size (good luck in this town), but realize also that you have to pay and/or be on waiting lists for those smaller daycares/schools. I give these women a lot of credit for managing so many kids and doing a much better job than I would if I were in their shoes! To the reviewer that said their kid didn't have their diaper changed all day with drop in care, that is surprising! I know that one time they used another diaper accidently with my son but only because he was in a different room so they just used extras they keep on hand (I was more worried I hadn't left enough but they assured me I had). Also, to the reviewer that complained that the care was impersonal, I cannot believe that at all, no offense but my experience has been completely opposite!! My son still cries a little when he gets dropped off, he is 16 months old and loves being with his mommy and daddy so of course it is hard, but he stops crying as soon as we are out of room and is even getting to the point where he sometimes just dives right into playing with one of the workers. The girls are so sweet and always tell me the funny things he has done and what has been going on. I'm sorry that some folks have that experience because I went from thinking that Leaps n Bounds would be an interim place until I could find a smaller daycare with less kids to realizing that I love the ladies taking care of my son and not wanting to confuse him with a move to a different place. In fact, with a new one on the way, I do not have any issues about putting her in the daycare (although like most mommas, it is hard to imagine taking a little baby and sticking them in daycare, but we do what we gotta do!!). read more

I was working here for about 3 months, and some of the things I saw were awful. Annette, the owner, is extremely disorganized and will tell you exactly what she wants you to hear. She also won't keep the teachers up to date on changes in a child's care, so when a parent comes in and says she talked to Annette about using different bottles or changing the nap schedule, they are usually very upset because the teacher was unaware. I was often discouraged from holding infants while they were bottle feeding, as this supposedly made it harder for us to keep busy. Some of the teachers get annoyed when the children are playing during lunch or diaper changes, so they'll just put them in the playpens that are supposed to just be for naps. I witnessed toddlers and infants in the playpens for a couple hours at a time. The turnover is extremely high. I had expected to be there for a long time, and instead my hours just got cut down and then I wasn't called back. I think I was spending too much time actually interacting with the children instead of looking like I was extremely busy. How messed up is that? All the other teachers talk about how they hate working there or how mismanaged the entire daycare is. I originally wanted my son to go there, but I will never consider it now. read more

I've had my son at Leaps N Bounds for about two months now and so far, it has been the best decision! We decided on Leaps N Bounds for several reasons, firstly, the price, it was the most affordable of any of the places we got quotes from. Secondly, Annette was the person who did our tour back when I was pregnant and she just made me feel very comfortable about having my child there. I liked her personality and she remembered parents' names and such. Customer service is very important to me and she had great customer service. Thirdly, and most importantly, the infant room teachers. Kathy and Jocelyn are amazing and I felt that from the time I toured. They were both there when I toured and were both so friendly and caring. I saw them interacting with the babies and they seemed to truly enjoy being there, not just to collect a paycheck. Another thing that was important to me is that almost every single parent we encountered on the tour told us how much they loved the place. We toured at 5:00 pm so it was pick up time. It was important to me that these people genuinely enjoyed their own experiences so much that they told me I just had to send my child there. This was all just from the tour! Our experience since has been even better. The girls in the infant room are just amazing. They're so loving towards my son, they are excited to see him every morning, told me they missed him while we were on vacation, and really work with me on his schedule. I feel like I can't even say enough good things about them. I love each one of them and feel so comfortable dropping Deacon off every morning. I'm already thinking about how sad I'll be when he has to move up to the next room because I love the teachers so much but I know that the next room will have great teachers too. Leaps N Bounds is well worth every cent we pay. I am so grateful that I feel so comfortable with leaving my kid with them. As a working mom, it's hard enough to leave your kid each morning in the hands of someone else. It makes it so much easier when you truly trust the people that are taking care of your child. read more

Being a new mom I really didn't know what to expect, and I am so thankful so have our son at LNB! There was a bit of a waiting list to get in, but I am so glad we held out. Our son began attending at 4 mo old, and has been there about two months now (3 days/week). The teachers, and office staff are consistently warm, friendly and sincere. I never thought I would feel so comfortable and confident dropping him off each day! I also appreciate the "drop off" option for his non-scheduled days, which I have found to be a convenient additional service. Most importantly, my son seems SO happy while he is there, as do all of the other children I see coming and going. read more

I'm really happy with Leaps and Bounds. My son has attended for 8 months now and we are pleased. He is 2 years old. The center is really big. The tuition is very reasonable. My son has never had a heavy diaper nor thirsty when I picked him up....a big +...The staff is very friendly and very good with my son. The school keeps me informed...I like the fact that we bring his luch. Our family is not big on processed food, so we make a fresh lunch and pack it daily....that was a deal signer for us!!! You will be happy with the center!!! We are!! I wished they had a website though....that would be nice!!! But not a big deal......good luck! Give um a try! read more

I am a first time mom and I'll admit that I'd prefer to spend every minute with my baby...but it was time to go back to work. I visited several day cares, but found them all to be "clinical" feeling, and I got the impression they had a lot of employee turnover. I knew on the tour of Leaps N Bounds that this was the place for my baby. I am so appreciative and grateful for the ladies in the infant room. They are truly excited to see my baby every morning (which helps w my working mom guilt). They really care about each baby and want to learn what makes him/her happy. My baby had a difficult time napping at school (didn't want to miss anything). The ladies took turns trying every trick in the book for several weeks and were so excited to tell me that my sweet pea had finally taken a nap! As a first time mom, I also appreciate that the ladies tell me when my baby needs something. For example, when it was time to try cereal, or that she needed more tummy time. I'm learning a lot from them. Your little one will be in good hands here! read more

I am not sure whether to give one or two stars. One seems awfully bad when nothing really bad actually happened, but Leaps n Bounds never really gave me a good vibe. I pulled my daughter out (and I don't feel like I'm a particularly high strung or demanding parent). General info: LnB offers drop in care at a daily rate and regular day care at a monthly rate. They have a lot of flexibility. They also have a lot of kids. In a pretty small space. That usually smells like diapers. Their employees work long hours and seem tired. They are nice and devoted to the children, but I think that they are overworked. My daughter loves the playground, which is covered and out in the back. The kids watch some TV at school. This is not a crime, but just something to know. I didn't. My daughter cried every day when I dropped her off. It just seemed too crowded and I felt that she was too young to be in such an impersonal environment. It is (in my opinion) way too small for the # of kids. My understanding is that the owner plans to move to a larger location. read more

We started at Leaps N Bounds after a year long stay at another local daycare, where my child came home dirty and hungry every afternoon. Since we've started, my daughter is much happier! She doesn't cry when I drop her off or pick her up, a daily occurrence at our previous school. The teachers all know her name and speak to her when they pass us in the hallway. She is 15 months, but has been a little delayed in developmental milestones because she was a premie. They have been patient as she has learned how to chew solid food and transition away from a bottle. They've worked on teaching her sign language, which she now uses at home! It has been such a positive experience for our family! read more

Love them! Our son is 10 months old and started at Leaps when he was just 2 months. My husband and I have unusual work schedules, so our son is only there 3 days a week and that is no problem for them (many daycares won't take PT, or will charge FT even if they aren't there all week). The price is reasonable and I agree that Annette is wonderful. There are also times when they can fit him in an extra day if we are busy for a one day fee. One thing I really loved was that, as a new client, they give you 2-3 partial days for free as "transition days", so you and your child can get used to the environment before they are there full days. They understand how hard it can be on the parent and child so they try to ease the move. Each day they give us a "report card" listing his naps, diaper changes, feedings, moods, etc. There have been several times I'll visit him on my lunch hour and he is always happy and being well taken care of. He loves the ladies there and smiles and giggles with them a lot. There are many times I wish I could take any of the ladies home to help us! They work with the kids a lot doing exercises to help them develop as they get older, so they are not just being looked after, but getting some education as well. Great place! read more

Leaps and Bounds has moved to a larger location across the street. Even before the move I felt that the teacher student ratio was reasonable. Leaps N Bounds offers flexible childcare and a lot of love at prices that are generally lower than the alternatives. The owner cares a lot about the children and she has made numerous upgrades every year since I started taking my daughter there three years ago, including the aforementioned move. They are not a pre-school per se, and more expensive childcare options probably offer a more rigorous education. Nevertheless, Leaps N Bounds staff prepared my daughter for Kinder by teaching her the ABC's, how to count, how to write her own name and a fair amount of Spanish. I recently enrolled my 1 year old son at Leaps N Bounds. read more

We have been in the LNBs family for 3 years now...two kiddos each starting around 6 months. My oldest/son is now 3.5 years and completely enjoys his weekdays which include various activities focused on skills and learning while having fun with friends. My baby girl (18 months) is equally entertained and obviously loved at Leaps. We experienced the "growing pains" of the school this year/2015 as they worked diligently to improve the space for the classrooms including a new building, but knowing the before and after, I can confidently state this is a family oriented, learning focused, flexible schedule option for young ones to grow. Their focus is always on what is most important...you little ones! read more

I felt I had to write a review after seeing the other bad one. I had my son at Leaps N Bounds for 4 years. He started when he was 6 weeks old and I recently just pulled him as we're moving. I hated doing that as he loved going there. The other reviewers made a remark about the tv.. they watch kid appropriate things, usually when it's raining outside. Don't try to pretend like you've never done the same thing when you have your kids at home. And i have to defend the teacher.. the one who probably seemed "always tired".. since the other review was posted in March '09, she's probably referring to the teacher who was PREGNANT. She wasn't very visible so if you didn't know, it'd have been easy to not realize. As for my own personal thoughts, you're not going to find a much better overall package when it comes to child care. It may be smaller and not as fancy as other places, like Children Courtyard, but you're also not going to be paying those rates. Annette keeps the rates reasonable and is willing to work with you with payment schedules if you need help. There was a stretch of time where I was breaking up my tuition payment in schedule with my paychecks. Most other, bigger corporate child care locations won't let you do that. You either have to pay in full by the specified date, or your child can't attend. The teachers are nice and they do a good job teaching the kids educational lessons. While I like to think that I teach my son things at home, I know he didn't learn any of the spanish he's speaking from me. If I had to come up with a negative thing, which is hard, I guess it would be that they don't provide lunches. However, there is a plus side to that as my son enjoyed helping pick out what he was going to eat. I could choose what to send him with, I just had to remember to pack it in the morning! read more

My experience with Leaps n Bounds has been great! I checked them out with DFPS. Perfect scores. Then visited. They are now in their new location. Place is beautiful. I have two kiddos there. One 5 years and one 5 months. Both age group teachers are caring, detail oriented, and are wonderful with my boys. I check in often and always see things I like. They raise butterflies and frogs, and do many hands on projects. I have moved my kids often from other daycares b/c I am pretty high strung and particular about my boys. So far here, so good! read more

I am giving this child care center a 4 star rating because I have (mostly) wonderful things to say about this place! My child is greeted daily with a hug and comes homes with something learned weekly. Unfortunately, I have butt-heads a few times with the infant director, Shanon, who never greets me, would look at me with disgust when I would drop off my child late (due to appointments, tired child, etc., and even looked at me with disgust when I would visit to nurse my son during my lunch break, and also talked about employees in a negative way when I was sitting right there in the room!). Besides this employee, my child's teachers are lovely people, the director, Annette, is always on site and my child is thriving. It is unfortunate that it has become this upsetting to me that I felt the need to warn parents of this woman. (the ONLY downside to Leaps). The center is clean and well taken care of and the child care costs are great for all that is given. read more

Please do not take your child here, and do not give this business your money. The owner Annette, the office staff, and infant director are 100% incompetent and pro-actively try not to contact you as a parent when your child is ill or injured. I have waited to write this review because I wanted to give Leaps N Bounds yet another chance at redeeming themselves, and they have not. Logging back in to Yelp and seeing all of the recent horrible one star reviews has encouraged me to advocate for my son and the safety of other children. My son started at 8 weeks old, September 2015. First time mom, work full time, so does my husband. We toured several facilities and decided to go to Leaps N Bounds because of the location, cost and seemed nice enough. I really liked the teachers my son had in both classrooms. Unfortunately, there was a high turn over and only 3 teachers that my son enjoyed being with were there long enough to cultivate a friendly relationship with. My son fell ill with a few colds after a month or two. The staff chalked it up to flu/cold season. Eventually, one of his colds caused him to become dehydrated because of a virus caught at the school - costing us a weekend at Dell Children's Hospital, and two ER visits because of fever and illness towards the end of 2015. His first day back, I asked one of the teachers (she left or was fired a few months later - not sure) if my son was using his pacifier to fall asleep - I was curious if he did the same at school as we do at home. She proceeded to show me a JAR on the counter and pulled out several pacifiers and said they were communal pacifiers that they offered kids who needed them and that they had all different kinds! She showed me. COMMUNAL PACIFIERS IN A JAR. Horrifying! I had several pacifiers (from home) in his cubby. The director said it would be resolved. I didn't see the jar after that, but should have never happened. He moved to the next classroom and the colds continued on and off. He actually ended up needing to have tubes put in after a series of ear infections - the colds were causing a continuous cycle of infections so - he got tubes. About a month or so after that, he was sent home with a fever. Doctor explained the viruses she'd been seeing - it would last about 72 hours, he'd get a rash and diarrhea, it would be gone. That's what happened! A week or so later, he got sent home again with a high fever that the teachers noticed. Doctor says he was re-infected with likely the same virus, based on symptoms. She was right! The teacher told me that they got a new cleaning crew for the school and would clean everything thoroughly. Shouldn't they have already been doing that? This time, I told the infant director that this was getting out of hand. They needed to sanitize the pack n plays where they sleep, toys, cubbies (they are soft material that can and need to be washed which never had been in the almost year he had been there). They said they would. Probably did't. The next week, SAME THING. 3 Back to back viruses spanning over a month's time. The third time he fell ill, I was not informed. I had expressed my concern regarding the cleanliness at the school and it wasn't addressed. I had expressed my concern to the infant director several times what could they do to prevent spread of illness - she said none of the other kids were sick. I showed up at 6PM on a Friday to pick him up and he was sweating and sleeping in his crib. 6pm is his dinner time, not nap time. The teacher started explaining about his fever. It started around 1pm. She said that's why they called me... I didn't get a call, my husband didn't get a call, and none of our 3 emergency contacts got a call. My son had a fever and was sick, exposing illness to the other kids, and no one called us.The infant director said that Annette had called me, because they were aware of the growing concern. She showed me the caller ID to make a point. Annette dialed the wrong number! And didn't make an attempt to try and reach me at the correct number? The infant director tried to argue - 'well, she left a voicemail!' It was the WRONG NUMBER. Incompetent. They know how to reach us. I said I need to hear from Annette ASAP. I told the other administrator in the front office, Angela, about what happened & that I needed to hear from Annette. Annette NEVER CALLED ME. Came back Monday, don't hear from her. I never brought my son back to Leaps N Bounds. I told the infant director he wouldn't be back. She told me to email Annette, as a courtesy! I told her no. I was waiting on HER call. How can the director of a daycare and support staff call a parent, dial the wrong number & don't try to call a follow up time between 1PM - 6PM? Or harbor such dirty classrooms that kids aren't able to thrive - are always ill? Communal pacifiers?? A director that IGNORES a parent and ill child? Clearly, children's well being is not her concern. 3 months at new daycare? NO VIRUSES. Imagine that! read more

I won't give them just 1 star because nothing really awful happened, but I really dislike this place and I am taking my kids (1 and 2) out. Just to be clear, I am not one of those obsessive parents, and this is the 3rd daycare my kids have attended (we've moved house), so I feel I have a reasonable perspective. Let's start with the good things: -Convenient place -Reasonably clean -Pleasant teachers. Some are awesome! -Reasonably priced Not so good: -Small, pretty dreary playground -Large ratios -Lots of turnover or somewhat erratic schedules. I feel like my kid sees at least one new carer every day. -Really strict dietary restrictions (no nuts, no seafood or fish, no egg and no strawberries). What are the kids supposed to eat, mac and cheese and sausages?? Unfortunately this was not in the parent package we were given. We only saw the restrictions on our first day. Other places manage to have no or very limited restrictions, why not LnB? -TV -Chaotic, but not in a happy kids way. It is more like kids are often left to fend for themselves with little direction and encouragement. -Generally zero flexibility. If your kid gets wet and you forgot to bring an extra change of clothes, they will not have a random set of spares they can loan. You need to come over with a replacement. Same if you ever forget a sippy cup for an infant or if they run out of diapers. Any other place my kids attended they had some loan clothes and some bank of diapers that one could borrow from ... because occasionally this happens to everyone and it is not reasonable to have to rush out of work to bring a replacement for such an item. -Very little feedback from the teachers on pretty much anything. They seem overwhelmed and discouraged. -Just overall not a good vive. I really wanted LnB to work because it is perfectly located for us, but I just can't overlook its problems any more. I cringe every time I pick the kids up. As usual, some of the teachers are great, but the overall feeling is not good. read more

So, I am "that" mom. The over-concerned, freakishly scared and possibly a tad over-bearing. I researched and researched MULTIPLE daycare centers when I was still pregnant! I knew our little girl would have to go into daycare at around 4 months. Unfortunately, my job just wouldn't allow me to be home all day with my little sweetie. I researched LNB initially through Yelp, DCF, and every other state agency rating system you can think of. Once that was satisfactory to me, I went ahead and scheduled a tour. I LOVED LOVED LOVED this place. My husband and I both did as a matter of fact. The ladies up front are so nice and down to earth. The teachers are fabulous...so fabulous. The kicker is...you don't have to pay an arm and a leg. They have a security system in place (each parent has their own door code) and I feel safe leaving my little girl here. The teachers even call me twice a day to tell me how she is doing. Every time I speak to them, they have her in their arms or I can hear her babbling away. The kids are always so happy and my little girl is always fed and dry. They even give me updates on her day. I just feel so blessed that I was able to find this gem of a place for my little one to go to. It just makes leaving her a tad easier knowing she is in wonderful and loving hands :) read more

This review is long overdue. My daughter was in the first Leaps N Bounds class back in 2004 when Annette opened it first in her home. She grew up at Leaps and it has been a wonderful experience for both her and us. Now, between 1st and 2nd grade, I gave her several options for summer camps this summer. She picked one in June and I put her in another in late August. The rest of the summer, she wanted to go back to Leaps. Choosing a daycare can be scary for parents. Leaps N Bounds has been great for my daughter for seven years now. I can highly recommend it. read more

I've had my 8 month old at Leaps N Bounds for 5 months now and I am extremely happy there. Like all new moms I was extremely nervous dropping off my baby at a daycare but the infant room teachers, Kathy and Shirley, did a wonderful job of making me feel comfortable. I know my baby is in great care. They provide lots of details about his day, do wonderful "crafts" with him, and I always feel updated and like I know what is going on. I especially love how Annette, the owner, is almost always at the daycare. She is extremely supportive of teachers spending their summers with their children and being able to keep my son at home for the summer and still returning to Leaps N Bounds is HUGE for us. read more

We used Leaps and Bounds for over 2 years and had both our kids attend full time. During our time there we fell in love with the staff, owner, and school. My kids woke up each morning eager to go to school and always had a blast during the day. They always went above and beyond to take care of our kids and cared for them like they were their own. They do tons of art work and sing songs and had cute arts and crafts that they would do every so often as a gift to the parents. I loved receiving their newsletter monthly to plan out the month and participate in the activities and dress up days. The classrooms were clean and they had a great structure which allowed for flexibility as well based on each child's needs. Leaps and Bounds is a great community with awesome staff, teachers, and other parents. We were so sad to leave when we moved away. My kids and I cried on our last day because they have a special place in our hearts. read more

I have taken my daughter here since she was 7 weeks old. She is now 8 months old. There have been no bad experiences or vibes and the staff or "teachers" are always willing to give us info. The owner is easy to work with and the rates are comparable to everywhere else you can go for good child care. It didn't hurt that we knew a few of the staff before we went. They have moved recently across the street from their old location and the new place is much, much bigger so they could probably add a few new kids if you called. read more