Ashley’s Playhouse

(10 reviews)

My daughter had a wonderful experience with this school. We've recently moved, but Misti, Ivania,…read moreBailey and their team will all be missed dearly. The curriculum is actually implemented throughout all ages, and I truly feel my daughter is advanced from having been in this environment. This is just my experience, so make your decision AFTER you tour. All parents are different, and some families have different wants/needs. Our needs were met and our expectations were surpassed! They had a lot of events which allowed us to be involved with the teachers and other parents too! Trunk or treat, Easter Bunny, Cookouts, etc! I'm so impressed with the impact that they are making in the community. We were heartbroken when we moved, but I will forever be thankful to this school and those that work so hard to make it great!

Love our teachers and friends AMKC! They are our home away from home! And we knew they would be…read moreimmediately!

Rising Stars Preschool

(47 reviews)

We have had a wonderful experience with Rising Stars. Low teacher turnover, very caring staff and a…read morewonderful group of kids. My daughter was beyond prepared for kindergarten! My son has found a wonderful group of friends and we have built community with other parents. We consider the staff to be like family and partners in raising our children.

I am so glad we enrolled our son here. The experience we had with Rising Stars was exceptional. The…read moreteachers are so caring a sweet. My son was happy to go to school every morning and we were sad to leave. They send out a detailed schedule for the week with planned activities and learning objectives. They host holiday themed events in class and have small class sizes.

The Nest at Anderson Mill

2.4

(9 reviews)

We are very happy here. Our daughter really enjoys her teachers, and we do believe that her…read moreteachers love her, which was the most important thing to us. They are flexible with our schedule, and the app they use to communicate with, once you get it down, is easy and useful. Mrs. Sabrina and Ms. Jamie have been a wonderful addition to our lives and we are very grateful.

I feel obligated to let prospective parents know the reality we (and many other parents) have…read moreexperienced here this past year or so. In my opinion, it is a lot of marketing + optics and not a whole lot of substance. There are some AMAZING teachers who are the heart of this school, but most end up leaving. It's the leadership/owners that need change - overall I found them defensive, retaliatory, and most concerned with controlling a narrative for the sake of their business, which is a shame because it once felt like a dream school. Say something they don't like? They will block you online or unenroll you from the school. The owner will infiltrate parent chats on a private app and attempt to start drama over them instead of using the opportunity to do better. Ask them for clarity on something like why their teacher is suddenly gone? You might get three different answers. We often felt like they thought we were gullible. Any time they get a bad review, a handful of 5 star ones magically appear, with one of the latest showing an accidental "Should I tweak anything?" at the bottom. Whoops. This feels extremely misleading to prospective families who are trying to decide where to enroll their precious babies and who to give their hard-earned money to. We hardly ever knew who was caring for our children everyday. There was such high teacher turnover and new aides subbing in who were lovely, but not qualified to lead classroom instruction. Children struggled emotionally with the constant changing of teachers. There was no syllabus or curriculum plan shared with parents. But they had no problem sending a plethora of generic AI-generated communications, which was odd and not particularly useful or informative to parents. It feels like a daycare in survival mode, while trying to maintain the image of a Montessori that is worth the tuition you are paying. Oftentimes the ratios felt incredibly high. Parents submitted complaints. Teachers noted they were struggling and didn't always have adequate support or supplies. When children would get hurt, teachers would sometimes not have the bandwidth to communicate properly about it and parents would have to seek information from the school. With all of this said, I really hope they find a better path forward and in my opinion that begins with a good look in the mirror and taking accountability. The feedback you are receiving might not feel good, but it's a great way to identify opportunities to be better. I would stop blaming everyone around you and learn that it's okay to be wrong and make change. In fact, many parents would have absolutely extended more grace if the leadership was more humble, honest, professional, and open to real dialogue for the benefit of our children - and the wonderful teachers who work so hard to help them learn and grow.

Woodland Montessori

4.4

(7 reviews)

Leaving this review for prospective parents looking to chose this daycare for their child. I have…read morenot nor will I ever enroll my child in this facility for a few reasons. 1. They do not answer their phones. 2. They are vague via email. 3. Can guarantee you as the parent, will have more professionalism and better customer service than whoever responds to email inquiries. The phone thing, I do not get it and do not agree. This was the ONLY childcare facility that did not answer their phones once in the dozen times that I called looking for information. Every single other daycare I shopped (over a dozen) either picked up the phone or called me back. How can a childcare facility not answer their phone? I digress I had to ask whoever was responding via email if they weren't enrolling because they did not come out and say it, I also had to ask about a waitlist because this information was not offered (emails to be posted). When I reached out to this facility I let them know what the situation was the response was "we are not enrolling for that program at this time". I was asking about part time, no information on full time was given, nothing about a waitlist (I still don't know the answer about a waitlist because they never responded) Customer service is easy, offer all of the information up front and answer any questions. I asked for a phone call, I let them know I may be misunderstanding their tone, none of this was ever addressed or answered. I wanted to go with this facility because it worked for our price point, schedules, and location. However, if this were the last childcare facility accepting in Austin I would not choose to use them. They don't answer the phone or return calls and seem pretty subpar at answering emails. I'm not usually one to leave a review in this regard however, I feel it important to parents looking for a school for their children to know that they are incredibly unresponsive. Not something that you want to be when taking care of children. I sincerely hope that no one else encounters the same frustrations.

My son has been here since he was 3 months old and he turned 2 in April. We love this place…read more Absolutely love the teachers. My son's vocabulary is more advanced than my oldest was at this age. He is very talkative and active and I attribute that to the environment here. We are moving to Georgetown and I'm seriously considering driving all the way here to continue his care. It is such a great feeling knowing your kiddo is happy to see the teachers...even jumping into their arms at times.

Joy Park Montessori Education

(4 reviews)

Livia Hu and the entire Joy Park Montessori teaching staff exceeded all of my expectations. My…read moredaughter was at JPME for the last 2 years. The new campus has two turfed and shaded outdoor play areas and large and spacious classrooms. The curriculum fosters curiosity and confidence and I'm amazed at how much the kids learn! My daughter was exposed to Mandarin since birth but learned to read and speak with confidence at JPME. We were very sad to graduate and we already miss JPME greatly. THANK YOU for the love and care you showed our daughter and our family!

We feel so lucky to have found Joy Park for our daughter who is in the Primary program (ages 3-6)…read more They have a beautiful facility with a shaded playground, and a great community of parents. But the teachers are what really make the school special. We couldn't ask for a better and more caring teacher than Ms. Iris. She has an advanced degree from UT in education and a degree in teaching Chinese language. She has been so sweet to our daughter and our daughter has learned so much there. In just a couple of months, our daughter has learned her numbers and comes home each week knowing new Chinese words and phrases that she wants to teach us. My wife and I don't speak Chinese at all, so our 3 year old is teaching us! lol Livia the director has done an amazing job bringing together -- professional -- teachers who are passionate about teaching kids this age. It really shows how much thought and effort they put into the curriculum and how deeply they care about the children. I've never seen kids so patient, calm, and well behaved as I have when we've visited our daughter's classroom. Ms. Iris creates a really fun environment for them where they can be themselves and learn and it really shows. Our daughter's growth there has been amazing to see and she loves getting dropped off at school every day. We're beyond happy that we found Joy Park and I couldn't recommend it more. It's also affordable and they offer great enrichment activities like piano, Chinese language classes, soccer and more that we've enjoyed having our daughter participate in.

Challenger School - Pond Springs

(4 reviews)

After much searching, interviewing and site visits we have enrolled our daughter in this preschool…read moreand are quite happy with our decision. Our daughter was previously at an all play based preschool where she would have very little structure. We wanted to find a school that not only promoted more learning but also promoted learning through play, dance and song. We found that Challenger offered that. We have always shared creative learning with our child and wanted to make sure that she had all options available to her. There are some comments on here about diversity, but this is one of the most diverse Challenger campuses. Also, Challenger is now offering a referral tuition discount program for 2017-2018 year. If you are interested in this program, please contact me so we can both have the two-way 15% referral tuition discount every month throughout the academic year! If you use me as a referral for the 2017-2018 year. Message me for details.

The school is great. Love their program. On the 1st day of school no kid was crying in my son's…read moreclass ! It was the 1st day for a lot of kids but the teachers were amazing about keeping them calm. Ms. Erika is very sweet and always willing to work with you.

Austin Children's Academy

4.6

(79 reviews)

We're relocating our family to Northern Virginia, and leaving Austin Children's Academy is…read moregenuinely one of the hardest parts of this move. Our son Benjamin has been a student here, and the growth we've watched in him during his time at ACA has been incredible. The teachers and staff didn't just teach Benjamin important skills like potty training and using utensils on his own -- they did it with so much patience and care that he hit these milestones happily and confidently. As a parent, watching your child grow through these big "firsts" is special, and we always felt like ACA's team was as invested in those moments as we were. What really sets this school apart is the sense of family. From the teachers to the entire staff, everyone made us feel like we belonged to a community, not just a daycare. Benjamin was loved and cared for every single day, and that kind of warmth is hard to find. If you're considering ACA for your child, don't hesitate. We are beyond grateful for everything this school has done for Benjamin and our family, and we'll carry these memories with us wherever we go. Thank you, ACA -- you'll always have a piece of our hearts.

What an amazing experience we had at ACA! Our two kids were at ACA for 2-4 years and there were so…read moremany reasons we loved it... amazing staff! Incredible teachers who truly care! And a happy, fun environment for our kids. We will miss ACA

LakeCreek Montessori International School

4.6

(24 reviews)

Thanks to Sarah, helped with process a lot! I think this school should be top pick for the kidsread more

There were a few hiccups in the beginning, but they were addressed quickly and professionally…read more Anytime I've had a concern, it's been taken seriously and resolved right away. The staff here is truly committed to creating a safe, fun environment for all the children and they act immediately if anything goes against Montessori principles--which I deeply appreciate. All the lead teachers have been in Montessori education for over a decade, and their passion really shows. My daughter absolutely adores everyone here. Miss Amanda is an absolute gem--genuinely perfect for this role. She has such a deep love for the kids and brings so much joy to the classroom. Every day, they do fun, hands-on activities and learn practical life skills like cleaning, cooking, cutting, and setting up their lunches. Mrs. Sarah is also incredible--she's such a gentle, kind soul with a calm energy that's instantly comforting. She's been in Montessori for many years and is the kind of person who just gets it. You naturally gravitate toward her. I'm so glad I gave this place a chance. It feels more like a family than a school, and my daughter truly feels at home here.

Nicholson Early Childhood Education Center

(17 reviews)

We have loved our time at Nicholson. The teachers do a wonderful job connecting with students and…read morefamilies, and always communicating directly with us. The positive, nurturing environment combined with the play-based curriculum has allowed my grandson to learn and grow in a way that is fun and engaging, and he is always excited to go to school. The flexible schedule is also convenient for our family. We recommend Nicholson to any family looking for a more personal preschool experience, with a highly trained staff, and engaging curriculum.

My daughter started attending Nicholson 1 month ago and we couldn't be happier with this choice…read more It is a smaller place, so they get to know every child. I feel like they truly care about my daughter and listen to what I have to say. Dr. Nicholson and Ms. Renita are both fantastic and very knowledgeable, and I feel like they managed to find and retain really great teachers. They emphasize the importance of free play, which I agree with, but they also do lots of art and they do a jamboree with singing and dancing twice a week. Another thing I really like is what they call a sociodramatic play event: once a month they set up a new scene in the hall like a camping site, a restaurant, a veterinarian clinic for the kids to play.

Magic Pest and Lawn

(811 reviews)

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate the colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

Blue Dragon Plumbing

(527 reviews)

First of all, Gilbert is the nicest man, and he's super responsive. I called because my disposal…read morewasn't working and he came the next day. He solved the issue super quickly and didn't charge me because it didn't require a 'repair' per se. That's what I call amazing service. I will definitely be using Blue Dragon Plumbing for all my plumbing needs in the future.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

A-Tex Pest Management

(515 reviews)

We did a termite treatment as we found termites at our property line and it was reasonably priced…read moreand the tech was great.

I thought I had a critter in my attic. The guy from A-Tex quoted me $2700 to bring a trap and to…read morescreen off the vents. Sounds like a plan, right? Well, he told me none of my vents were screened, told me all the covers on my less than year old home were plastic. Fortunately I had my home inspection for my 1-yr warranty the following week so I decided to wait to see what the inspector said so I could have the builder cure anything possible. Absolutely zero evidence of anything having been in my attic, zero entry points. Inspector confirmed the covers on the vents are metal and not plastic and that every single vent is already screened. I'm not sure what the guy from A-Tex saw but I trust my inspector more. Just to be safe I had another estimate from a pest company done and they confirmed what my inspector said. Very disappointed and confused about what feels now like a scare tactic with this company. I've never experienced a critter situation before so I felt trusting but now I know to get a second opinion for stuff like this always. I'm sure they help people but my personal experience will keep me from considering them again in the future.

Peace Frog Specialty Cleaning

(736 reviews)

These guys do an amazing job. Great customer service and great cleaning. No residue left in the…read morecarpet and no strong smells, which is my biggest problem with carpet cleaning companies. I feel like these guys actually care. Caius was our technician. He was fast, efficient, and very kind.l. This is coming from a previous carpet cleaning business owner. They might cost a little more but you will have a better experience and a carpet cleaner for life. Highly recommended.

WOW! My carpet looks brand new! And my ultrasuede chairs are spotless! And my little blind dog who…read moreprefers to wee on carpet rather than grass has been redeemed! I've used 3 other carpet cleaning firms and the results were terrible. These guys are in a league of their own. On time, helped move all the furniture, thorough, and very fairly priced. I was so impressed that I signed up for their maintenance program. And the name - Peace Frog - cracks me up! Excellent services, excellent value and worth every penny!

ATX Junk-A-Haulics

(353 reviews)

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.

Michael A Laundromat

(321 reviews)

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We were traveling through Austin and needed laundry done. We've never used a laundromat before and…read morewent to this laundromat because Yelp reviews and we were very pleased. Top level service and comfortable, friendly atmosphere.

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

Apex Heating & Air Conditioning

4.7

(297 reviews)

I had a rental property lose heat on the worst day of the year when everything was frozen over…read more John went out and skated his truck to my rental, resolved the issue, and charged me as if there was no weather shut down. Highly recommended. Reliable, honest, and fast.

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

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