My daughter has gone here back-and-forth for the last four years due to me working and me not working. I can see she is in the pre-K right now with Mr. Ariel and Ms. Dani! Talk about the two best teachers I've had in a long, long time. They are amazing. I appreciate both of them so much and let me tell you, I don't think I would be at the school if I didn't have Mr. Ariel because he is one of a kind. The care and the love that comes off of him are spots on. So Mr. Ariel and Ms. Dani should be 100% recognized for their fantastic work. I've recently noticed that they are so understaffed with the teacher-to-student ratio, which I will bring up to the office. I understand there has been a lot of turnover at this place, but hopefully, they fall within guidelines; but 10 out of 10 would recommend Kindercare, especially for a pre-K student. read more

I would give negative stars, but unfortunately not an option. By far the worst experience I've ever had with childcare. The turnover rate with teachers is wild! There was rarely consistency between the teachers and aids. Then management was horrible. The main one, in particular, was assistant director Angela D. She coached my daughter into lying to me about an incident where another kid dragged her on the floor to the point where it looked like she had a severe burn on her back and removed the skin from her upper lip, which was busted, saying she just played and fell. When confronted, Angela continued to lie instead of owning that she prompted my child to lie about the situation. Lindsey was useless in knowledge and provided minimal resources. One teacher's aide, Demi, regularly told my daughter she didn't like her. On top of my son's teacher, Anna, "forgot" to feed my son for a full day... then when questioned said she forgot to log his food, but then no other teacher or aide had been in the room noticed his chart empty. Then she passively aggressively overfilled my 1yr olds plate with food, overwhelming him with too many options, enough to feed a grown man. Mind you; this happens from March to the end of May. We have since then withdrawn. I would never recommend this place to anyone. My kids consistently had were Ms. Sandra and another aide that looked out for my children. Dealing with children is not for the faint-hearted. Hire people who genuinely care, not just look for the next check. But then again, if management is not excellent, it trickles down to the faculty. No one from corporate had called back or followed up on the reports filed. Please do your research upon sending your child to any facility. This, for us, happened to be the worst one. And would never go back. read more

It was a total disaster sending our daughter to Kindercare Round rock. Please do a thorough research before sending your kid to round rock franchise of Kinder care. Every week my daughter went there she got sick(they have a very lame policy to look after/isolate sick kids, so it's easy for your kid to get infection from others). They don't care much if kid is not eating, my daughter didn't had anything throughout the day and they told us at the end of the day in daily summary email(it was early adjustment days for my infant but how can they let her not eat anything for 8 hours without informing parents on urgent basis). Third, my daughter was a happy go kid, and after she started to go there, she became more insecure, always sad and crying, became too introvert and shy. Overall may be its good for toddlers, but lack empathy for infants. read more

Being a military family we have tried tons of daycare and have had our fair share of the good and the bad. My kids have been going to kindercare for almost 2 years. In this time they've gotten to care for my 2yo son and help me welcome two more children into my family! The care they offer is above standard! My kids are all now 4yo, 17mo, & 7mo. They have literally grown up with Kindercare and have been cared for like family. We have been grateful to Ms.Kallie who has cared for not one, but two of my youngest! She has taken care of them both since they were 2 months old. I have to admit I'm not an easy parent to work with, I'm a little overbearing but Kallie has never turned down any of my crazy requests or made me feel bad for frequently asking questions. She's taken time to get to know my babies and know the difference between a hunger cry and an attention cry. Truly a compassionate and dedicated teacher! My son is in the older section of the daycare, in the preschool classes. His class has a learning curriculum with weekly themes. They've been working on preparing them for kindergarten. His teacher Mr. Irial goes above and beyond. Not only does he teach the school fundamentals, he's been helping my son with his speech since he struggles with S sounds. I didn't tell him to either, he just noticed him struggling and offered him some help in a fun and creative way! My son now loves practicing his speech! Don't even get me started about the management either. Lauren & Angela are extremely helpful and always make themselves available. I wouldn't know if they were busy, rushing, or distracted, because they always take the time to answer my questions or provide support whenever I need it. They will greet you and your entire family, by name, when you come into the building. They even remember the family members that don't attend the daycare too. They're very personable and caring staff! We really love kindercare and highly recommend! read more

Searching for child care is already an overwhelming task. Now add being a first time mom with a 1 year old, moving to a new city all during a global pandemic! I'm very glad that I chose to place my son in KinderCare. He's been attending for a year now and I'm completely comforted that he's in good hands. The leadership was very understanding of how difficult this transition would be for all of us and was very patient and reassuring along the way. Here are a few ways that KinderCare has proven to be worth every penny. Infant teachers like Ms Dominique, who always welcomes him with open arms and a bright smile in the midst of tears during drop off. Or Ms Kalishia, who genuinely laughs along with all of his silly moments and playful activities. Plus never forgets his comfort buddy "elefante". And Ms Kacee, who's always happy to see him and keeps him smiling until I'm ready to pick him up. Thank you so much for being patient & kind not only with our son but with us too! Because of them, we're looking forward to another year! read more

I have to say I did not have a good experience in a scheduled tour at Round Rock KinderCare after having such a nice tours at other daycares. Probably their system was not working, they were having so much trouble scheduling a tour. Before the tour I get a voice message that they have an availability next month and when I called them back they say it is only available after January [which is after 4 months]. After I schedule a tour via phone call, I sent an email confirming the tour time [was never contacted]. I arrive there 15 min earlier than my scheduled time, nobody was at the door. A technician who is working on their system comes to me and says he can't open the door and I will have to call them. Waited for no longer than 5 min and then when I go for a tour, one of them says the tour is for other age group and not mine and asks me if I had the appointment. I feel glad that I had sent an email for confirming the appointments and was able to assert that I even send an email and they never confirmed. The tour lasted no more than 2 min; showed me the room, handed me the book, said there is no availability for next 4 months and that was it. It seemed to me that they were seriously understaffed and had other business to finish than giving me a tour. I had to ask how many student per teacher was assigned and they were at 22 students and 2 teachers [just 2 shy of Texas limit]. The reasons we wanted to tour this day care were because it was right on my wife's commute and my workplace gave me a discount via perks at works for this daycare. read more

My grandson was left sitting outside with a 102 temp for at least 45 minutes before his mother was notified. Do your research and talk to other parents before entrusting your child to any daycare facility. I do not recommend this one. read more

I got to witness the horrible way the staff were treating the children. One staffer screamed at them to shut their mouths. That was then followed by a different girl screaming at the kids to sit down and be quiet. Screaming. Then she grabbed a kid and sat him down herself with aggression. Made the kid cry. Then turns around and yells at the little child "STOP CRYING." Horrible to scream at children like this. I have a video of this event, but Yelp doesn't allow posting videos. read more

PUBLIC RECORDS SPEAKS FOR ITSELF! DO YOUR RESEARCH. 4 incidences in 2021! We have been at this school since 2018 and we had two children enrolled here. The first director was great she was empathetic and an amazing listener. The second director was absolutely amazing. We are so sad Amy left the school. Since she left this place has gone down hill. Now let's drill down into why. The communication is very poor, no cameras in the rooms, teachers are being reported for screaming at children, several teachers were put on probation and not from the school it was cps, incidents that occur are not reported to parents, high staff turnover, terrible food, teachers talk down to the kids, leave children outside as a punishment, teachers targeting children, denying my child of food when I brought in the food for her, Heath issues not handled or communicated properly, the director has no empathy, always defensive, when you try to provide concerns she will become defensive and rude. But when you get hired for knowing somebody that's what you get. This place is not worth the money. Well not anymore. All this stems from a lack of leadership, poor management skills, poor communication, lack of control when speaking to children. I can go on. We have reported these problems to the directors boss and of course nothing was ever resolved. But what should you expect to happen when you hire a friends daughter as the director. From 5 stars to 2. The only reason for the 2 star is because there are a few teachers who really care. If your looking for a positive, judgement free school look else where. read more

See all

My kids (3yo & 5yo) absolutely love KinderCare! My son started attending when they opened in 2017 and has loved every one of his teachers, the facility, and curriculum. Same with my daughter who started in 2020. As parents, we appreciate all that the staff does to ensure our littles are safe, taken care of, and are learning. We would like to give a shout out to Ms. Susie and Ms. April who are AMAZING teachers! I appreciate your positive energy, partnership and the relationship you have formed with our kids. They absolutely LOVE you and we thank you for all you do each and everyday. read more

If I could give more that 5 stars I would. My daughter has been attending this daycare for about 1 year and it has been amazing to see her develop so much, not only socially but also her academic skills and language. Her teacher, Ms. Susie is so nice and caring with the kids in her classroom - she is amazing, and I can tell that my daughter enjoys attending and being in the classroom with her teacher and friends. Enrolling in KinderCare has been one of the best decisions we have made as parents and we highly recommend Round Rock KinderCare for the quality of their caregivers and attentiveness of their staff. read more

Sadly, the Director has resigned and is no longer there and neither are we. Many families have left due to concerns of inconsistencies. It is unknown who the new director will be at this time. read more

After a horrible experience at a previous daycare and months of evaluating other daycare, we've decided to enroll our 23 months daughter at this location. Our decision was due to; Ms. Tara's patience in answering all our questions to the best of her abilities and Ms Stephanie willingness to go above and beyond, addressing any inquiries/issues we had and making us feel welcome. read more

This is a LONG a overdue review. My daughter attended this daycare for 2 years and it was a complete nightmare. My husband payed every month with money orders and didn't think to keep the receipt, which was dumb on his part after what ended up happening. I came in to pick up my daughter one day and the nightmare of a director Amy told me that we hadn't paid for the tuition for 3 months. First of all, if I didn't pay for 3 months, wouldn't someone notify you after the first month they didn't receive the payment? Second, I was the one who brought the money orders there every month, so I know that it was a lie. So I call Walmart to see if there was any way I could track the money orders and unfortunately I was only able to locate a few because I had to know the exact date, register that I used to get the Money order, and the card that it was purchased with. After bringing them the receipts that I was able to get they said I still owed about $2,000 and if I didn't pay by a certain date my daughter would be dropped from the school and we'd be sent to collections. We ended up coming up with the money and paying it because at the time we didn't have another daycare to put my daughter into, which I regret paying them a second time when they obviously could see that I wasn't lying about the missing payments after locating some of the receipts. Not only did they "misplace" the money orders, but my daughter came home one day telling me that a teacher CHOKED HER during nap time. I asked my daughter to explain what the teacher looked like and she said she had blonde hair and PUPPET HANDS. The teacher had a cleft hand where she had only two fingers on each hand. I didn't understand what she meant by "puppet hand" until we received pictures of the teachers. After getting the school to send us pictures of the teachers, my daughter points to a lady that I've seen a few times there in passing, but didn't realize she spent time with my daughter at all in her class. Come to find out the teacher watches my daughters class DURING NAP TIME. I asked my daughter to explain to me what happened and she explained that she didn't want to sleep during nap time and was jumping on her cot. She said that the teacher told her to stop and she didn't, so the teacher pushed her down on the cot and choked her. I asked her to show me what choking means and she dug her finger into my throat. The director Amy let me know that they were suspending the teacher and brought CPS to the daycare to interview my daughter, but my daughter wouldn't tell them anything because for some reason she was scared and thought she was getting in trouble. They also didn't have cameras, so there was no way to prove that it actually happened. So since my daughter wouldn't tell them what happened and they had no actual proof they brought the teacher back to the school and assured me that Naomi wouldn't be near this teacher. Later that week I drop Naomi off in her classroom and guess who is in her classroom! The teacher who choked her! So I brought it to their attention and they moved the teacher to another room. I was not happy at all that this teacher was still able to work at the school and ended up being notified that they "closely monitored the teacher and decided she wasn't a good fit and she was let go, but it had NOTHING to do with the situation with my daughter." Which I still believe is a LIE. So I went to the daycare to talk to Amy about it and she was the least compassionate person I have ever met. She was rude, disrespectful, and was cussing at me. She also brought up that I don't like her and have an issue with her (which is true because she's horrible) and it had nothing to do with my daughters situation. She said she no longer wanted to talk to me and that I should call the owner, the president, etc and started writing down all of these random people's names and numbers down. I call the owner and it was a dead end conversation with pretty much the worst customer service ever. She told me that I could just take my daughter out of the daycare so I didn't have to deal with Amy anymore. I ended up taking her out and I wish I would've done it sooner. My daughter didn't learn ANYTHING here. They have WAY to many children in each class and have uneducated "teachers" there which are actually just baby sitters. My daughter was constantly sick because they didn't not clean the classrooms well. I would ask my daughter what she learned and she would say nothing. Since my daughter started her new school she has done a COMPLETE 360° and has learned so much. She also hasn't been sick a single time since she's left there. Do yourself a favor and DON'T waste your time or money here, they don't care about your children. Edit to respond: No thanks Lindley. I also called HR/"family support" and that took me literally no where. So if there was nothing you could do quite some time ago, then there's obviously nothing you can do now. read more

I'm one of those hard to please moms and I love it here. I never thought I'd be able to trust leaving my kid to anyone but this place is super safe and secure. After the original director left and they weeded out a few people the place has settled in and there hasnt been a whole lot of turn over. They are genuinely nice people. read more

My son has been going here since the last week of April 2018. I had to quickly find care for him and visited every center within the area and within Hutto. I REALLY needed a Hutto daycare since he would be attending an afternoon PPCD program at a Hutto school and couldn't be transported by bus if the center was outside of the boundaries. So it's not like we didn't visit the well known other franchise centers or smaller centers. Although I knew this couldn't be a long term situation because I was leaving work everyday at 11 to pick my son up and drop him off at the ISD daily until the end of the school year. The plan was for him to attend from April until school started in August. We ended up at KinderCare and both my son and I LOVE it. I was initially nervous because he had been in a home daycare since 5 months and was 3.8 years old at the time of enrollment. I was also concerned because of his speech delay. Amy was very new to the center but made me feel very welcomed and addressed my concerns with more consideration than ANY of the other centers I visited. And not because she was new and vying for business. It was genuine and I felt her authenticity. Not to mention his teachers Ms Cody who was new and Ms Lania. He absolutely loves them and Ms Rachel went above and beyond also. Really, all of the staff know the children and it really does feel like a family environment. Sure, early morning drop offs and pick ups sometime means he goes to another classroom until 7:30/8 or after 6 pm but that's no issue to me because it allows him to interact with other students that aren't in his class and it gives him a chance to be around other teachers, thereby making him feel comfortable with his surroundings. He sings sooo many songs that I've never heard before and I now know them and sing along with him. He wants to go to KinderCare on the weekends and RUNS into the building EACH and every time I'm ready to drop him off. Honestly I'm scared to move him because I don't know how he's going to fit in at the new daycare. I haven't given my 2 week notice yet because I am just not ready to acknowledge that he's going somewhere else. He will end up back at KinderCare if things don't work out at the new place, even if I have to leave work to drop him off everyday. read more

At Kindercare, there are a few excellent providers there that are passionate and great at their job. And really, any place that is short staff will have its difficulties. I'm rewriting my review as the place has undergone new management. As we patiently waited & knowing that the transition could take some time, we didn't see the improvement necessary to continue. Again depending on the age and class, it can be great, but not all classes will have the same outcome you may want or come to expect. We went for a specific structure/ order to help develop our child's skills and left when they could no longer provide that service. I rated it as neutral as certain staff did what they could but needed more support to succeed, while others should be reevaluated. The failure was new leadership as they needed to handle the situation better. And had they been on top of what was and wasn't done in the classrooms, they could have made the necessary adjustments. read more

A huge shout out to Ms. Sheila as her bubbly personality and great customer service is a plus and stands out from the rest. My daughter is in kinder and attends Kindercare before and after school. She was behind the learning curve transferring from another district, but now my daughter is catching up and progressing well. All thanks to the staff at Kindercare, and especially Ms. Sheila as the Center Director for ensuring collaboration between her staff, and the teacher. If you are thinking about enrolling stop thinking and be like Nike, DO IT. This location is more than a preschool it is a family. read more

Update: Due to my recent complaints & reviews the staff including Angela have gone out of their way to fabricate stories about my son. He has attended the school for about 8months without a complaint. Today I went in the school to voice my concerns Angela who does not have good communication skills dismissed my concerns spoke over me. Very abruptly & rudely told me VERBATIM THAT DUE TO MY RECENT YELP REVIEWS I HAD 1 WEEK TO FIND A NEW SCHOOL FOR MY SON. SHE SAID IT WAS THE DISTRICT LEADER WHO SUGGESTED THIS & AGREED WITH HER. So basically if you have a complaint they BULLY YOUR FAMILY INTO NOT SPEAKING UP ABOUT ISSUES instead of handling in constructive manners. I've read other reviews parents don't just make these concerns up. My child always acts afraid/terrified to go to his class & hides his face sometimes crying if he sees Maria from the 2 old class. I've expressed concerns about this & unexplained knots on his forehead. There have been other concerns left undressed by them. They don't care about you or your child or family. read more

Our child has been attending Round Rock Kindercare for 4.5 months. I was worried about how she would transition from having a family member watch her to being in a daycare center, but she has adapted really well. Her teachers are attentive and nurturing. Being around other children her age has helped her be more social. read more

We LOVE Round Rock Kinder Care! Right when you walk in you meet Ms Sheila who is always cheerful and chatting with the kids. The building is bright, fun, and always clean. Ms Ashley in infants is great! I never thought we would have art work from our 4 month old but we do and we love it. Our little girl is always smiling when we drop her off and pick her up so we know she's happy there. It's amazing how much she has learned in just the short month she's been there. We could go on and on. Cannot say enough good things about this place! read more

This center had the friendliest staff, they always greet you with a smile and they make you feel welcome.

This is heartbreaking to write. We started with this preschool when we first moved to the area from Austin. We loved everything about it. The school was new, classrooms were beautiful and the staff and teachers were so great. The director who enrolled our family was very involved and welcoming, she decided to move out of state in April and we were sad to see her go, but she encouraged us to stay, and we loved our teachers, so we did. It has been almost two months and its nothing like it used to be, the new director is never there, she doesn't greet or welcome anyone, and our teachers have all given notice or quit. My children are not as happy as they were, sometimes they go to three different rooms in one day, they are over loading classrooms with too many kids and not enough teachers. Also, the school looks dirty now, which it never did before. We have not found a new school but started to tour and are not returning! This place is not worth the money anymore! read more

I was wanting to place my kids into a school where I know they were learning and growing with a diverse curriculum. After touring the Kindercare RR location. I immediately fell in love, The Director and her staff are truly the amazing, certified professionals. My kids are loving and caring and are thriving in the environment that Kindercare Round Rock creates. The teachers are caring, loving, truly value educating young minds. After first week of school, I noticed a big difference. My kids are very happy here, no crying and super excited to go to school everyday! Parents night out is a bonus. If your touring school, I highly encourage you to tour Kindercare RR. Let them know I referred you. read more

We were here part-time and from the beginning there were so many inconsistencies ending with the resigning of the director after the facility had not even been open a year. Our problems lied in what seemed like franchise issues? My little was in the toddler class but frequently the classes were combined and tiny infants were sometimes with toddlers which seemed highly inappropriate to me. My child was also VERY sick, never could get better without catching something else including HFM, and I later found out the facility wasn't even doing deep cleanings/ carpet cleanings at all but simply spraying a Lysol type solution in the classrooms. I understand children get sick in childcare but the extent was astonishing and it's clear it was due to negligent cleanliness. The teachers themselves were always sweet and seemed to care. If you are looking for part-time daycare I highly recommend looking into a preschool or Mother's Day out program. We really wanted to like Kindercare and I really hope the new director addresses these issues. read more