1. LeadingEdge Plumbing & Rooter

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Chatsworth, CA

LeadingEdge Plumbing & Rooter

3.8 (9 reviews)
Open • Open 24 hours

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Plumbing inspection

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6 years ago

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Drain Kings

Drain Kings

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When we requested a quote, they were very fast to respond and very professional. The price quoted…read morewas very reasonable also. They showed up on time and did a good job. The pipes were sanded clean before soldering and everything was done with high attention to detail. They did a great job for a good price. No complaints.

Simply amazing. Go to these guys first so when others can't do the job the Drain Kings Can! I…read morehappen to be a property manager and realtor of many years. I say this because I have tons of resources and vendors for service needs. For 5+ years now, we have been having rodent infestation issues at one of our properties and none of our own maintenance crews, pest control or plumbers were able to find the source. We got referred to the Drain Kings and I got lucky enough to speak with the owner, Tiago, and I knew immediately over the phone that this guy was going to solve this freaking nightmare! As expected, these pros gave me an amazing price, showed up on time in these amazing clean service vans, did what they were supposed to and honestly went over beyond to make sure that they would genuinely resolve this problem. These guys were not hourly guys trying to take advantage of you, these guys wanted get the job done. These guys checked every crack and crevice from top to bottom like they were on a military mission. It was crazy. They assessed everything, used multiple technology gadgets like cameras, micro cameras, sensors, leak detection devices smoke. You name it, they had the arsenal. I am soo impressed by them and the whole process; that how can I not take time to express and refer them too. one lesson I learned in life, "it's not the product, but who is behind the product or service in this case that matters more". These guys are highly recommended and will become my #1 stop for all pluming, sewer, leak and rodent detection and exclusions.

Rooter Hero Plumbing - 10% OFF Senior and Military Discount. Contact us today to take advantage of this discount and experience exceptional plumbing services!

Rooter Hero Plumbing

(178 reviews)

Chatsworth

Travis came right on time for a kitchen drain clog and was friendly and explained clearly what he…read morewas doing and what needed to happen next. He was also great at communicating afterwards and flexible.

We needed to stop a pinhole leak in the copper pipe above the water heater. Two additional pipe…read moreleaks were noted and repaired. Rotter Hero service began with eliminating 3 water line leaks feeding the water heater. The first pinhole leak had resulted in flooding of the platform, the ceiling, and the drywall. We called another company to perform mitigation and repair of the contaminated area, and Rooter Hero provided temporary removal and later reinstallation of the water heater tank. The reinstallation included installing a new recirculation pump and a new expansion tank. We noticed that after the new pump was installed and set up, there was at least a 2 minute delay for hot water to arrive at some of our showers and sinks. We didn't even get hot water in some bathrooms. And we had neither warm nor hot water in the kitchen, regardless of delay. It was the same kind of delay or worse which occurs without the pump in use. I checked the orientation of the pump, and it seemed to be incorrectly mounted, with respect to water flow direction. We called Rooter Hero on Saturday September 12, one day after they finished the job, and requested a technician come out and check why the significant delay to receive hot water. The technician came out on Sunday September 13. I explained our concern, and he checked inside the house for the behavior. His checking technique was to find the nearest bathtub or jacuzzi and run a high volume of "hot" water for 20 or 30 seconds, which then made warm or hot water available at the nearest sink or shower. It seemed to me that was not an appropriate test of the pump, but that was declared the "solution." Additionally, the new drain pan provided which was either 26 or 28 inch diameter, during reinstallation was a very tight fit for the tank base, and the PVC from the drain pan extended only down to the garage floor and was not reconnected to the existing PVC pipe already mounted on the wall and available to carry water outdoors. Also, the water heater grounding wire and its 2 clamps were not properly secured. The total for the plumbing work was over $9,000, and we still had hot water delay problems. Although they have a Satisfaction Guaranteed or Your Money Back written policy, after talking to their "care" team on the phone, they said they would respond later that afternoon. Still waiting. STAY AWAY FROM THESE "Heroes." We called another water heater company on September 16 who came over within an hour, correctly reoriented the pump and associated piping, added a recirculation line manifold, and added a few feet of PVC to connect the drain pan PVC to the existing PVC drain pipe. All fixed within about 3 hours, for a very reasonable price.

LeadingEdge Plumbing & Rooter - plumbing - Updated October 2026

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