After an amazing unofficial Tom R event at Jay n Bee's bar in the Mission this evening, a group of yelpers and meetup.com'ers decided to go to Laszlo this evening. This was my first time here and to be honest, I was really impressed with the place and the professionalism of the staff. Well, up to a certain point that is.
As I was hanging with my friends and having a fantastic time, I turned around and noticed that my more than half full drink had suddenly disappeared. Now everyone that knows me knows that I am the nicest guy and tonight especially, I had plenty of money so I wasn't trying to milk drinks, but all of a sudden, my more than half full drink was gone. I super nicely and politely asked the bartender and bar back what happened to my drink and his response shocked the h#ll out of me. I just couldn't understand it. The bar back was really nice and professional and told me that he would never take my drink which was less than half full and I believed him. He, like the bouncer, had the demeanor and attitude befitting an establishment such as this. The bartender, whose name was confirmed numerous times this evening as Phil, was a total d#ck.
What really breaks my heart and I bet even he could confirm this, is that I was so nice in the way I went about asking about my missing drink. I was super polite and tactful in the way I asked about what happened to my drink, but in the process, another yelper (whose name per her request shall remain anonymous) mentioned yelp, upon which the bartender literally said out loud in front of everyone, "F#CK YELP, I DON'T GIVE A SH#T ABOUT YELP!" Hello...I don't need that.
I didn't want any grief or drama and calmly walked away from this classless individual, upon which some other people of our group got into it with him and I later found out that he then took away a full drink of another friend and yelper.
I found the whole situation embarassing and didn't need the drama, but as I left the bar by my own choice, I did explain the actions of the unpleasant and unexplanably unprofessional and obnoxious bartender with other Laszlo staff and was told more than once, "Oh yes, Phil is always that way! WTF!
The other day, a close friend and fellow Yelper jokingly gave me a hard time that I have not had too many negative reviews since becoming Elite five months ago. Well, I explained how I always try to lean towards the positive as opposed to the negative, but here's one for the books.
Ultimately, here's the understatement of the year...I was not impressed! Too bad, since I really liked the place and had this not happened, I most certainly would have given the place at least a four, most likely five. Phil...you suck! Too bad, because had this not happened, I really liked the place. Yelpers, take heed...we are not wanted here. read more