Fast turn around and resolved all my pc issues…read more I was having trouble getting my pc on to wifi and nothing seemed to be working. I went to this shop on a saturday morning and got my pc back my the afternoon. Everything worked again and the man fixing my computer was very friendly and efficient. I cant recommend this shop enough and the life saver he was. Thank you very much.

I started getting a recurring alert message about the D: drive on my LG laptop. I did not want to…read moretravel cross-town to my usual computer repair place, so I did a web search for "computer repair near me". The reviews were good for San Francisco Bay Computer Services, I called and spoke to Ed, who sounded intelligent and organized. I walked there, explained the situation, and left my laptop with him. As promised, I received a phone call from him, exactly 24 hours later. The problem with my laptop was not a problem at all. I was charged an incredibly low price for his expertise. Ed had excellent manners, patience and a positive attitude. I am 100% satisfied with our interaction.

My laptop was not charging or turning on, so I brought it in on a Tuesday afternoon. Gary was very…read morefast and texted me the next day that it was ready. He was incredibly helpful when he explained what the problem was. I paid $95 which was much less than I thought it would cost. Would come again with any more computer issues!

I have had my laptop and desk top computers serviced, upgraded and changed over by Gary several…read moretimes and he does a Great job! It is ready when he says it will be ready and he is always fairly priced. This has been my "go-to" place for over a decade. Hats off to small businesses that still give excellent service!

Initially, I thought I was going to be taken care of by Khan and Tris which is also Technology…read moreConsulting Group. However, the bad experience I had with the Lenovo Repair Depot in TX continued on with the unforeseen circumstances being handled poorly. My Thinkbook's SSD (solid state drive) gave out and was replaced in TX. When I got the laptop back, it was just a black screen when powering on. I chose to bring it here as a local authorized Lenovo repair place thinking I'd get it back much faster than sending it to TX again. Khan initially thought it had no OS installed. So I had Lenovo in TX send me a thumb drive to install. Since, they do not do that here. While my laptop was there, Khan checked it out and apparently it did have an OS installed. The laptop turned on, and I just needed to set it up again. I took it back, and set everything up like new. As I was installing all my programs again and updating, restarting was necessary, but all I got was a black screen every time and had to turn it off manually. So, of course I brought it back to be repaired that Friday on Halloween. Tris asked if I could return it, but I couldn't. (I would if I could have.) So he said the motherboard (whole system) would need to be replaced, and he would order the part from Lenovo. The timeline set forth for me to pick up my laptop was to be next Wednesday at the latest. It could be fixed the same day the part was received. I thought that was reasonable. However, the part never came on Monday, and I didn't bother checking in on Tuesday. Wednesday rolled around, and the part still hadn't arrived when I called. I was taking off for the weekend. So I didn't bother following up Friday, and thought for sure it would be done by Monday. Well, Monday came and I was told they didn't know where the part was. Someone had signed for it, but it wasn't them. A FedEx investigation would have to be done. I was assuming they weren't going to wait for this part to be found but maybe they were! I don't understand why another week and a half went by after this. The following Monday, November 10, I kept calling to inquire about the repair status. Several of my calls were ignored when previously my calls were answered. (They probably saw my number on the caller ID.) Eventually, I left a message and my call was returned via voicemail telling me they were trying to get a new part through Lenovo. I was unable to pick up the call at the time. What that meant, I couldn't tell you. Wouldn't you just call, order another part and know it was on the way?? When I returned Tris call and asked what the problem was about the part, he said they were ordering the part again, and Monday, November 17th would be the new date it would be ready. Before this conversation, I'd been trying to get a straight answer throughout the previous week and was unable to get one until calling incessantly and leaving messages to be updated. Well Monday the 17th came and went with no call. I kind of just gave up and was exhausted trying to chase them down for answers. They were no longer answering my calls, and I was tired of leaving more messages. Wednesday came, and Khan calls me about 12:30 in the afternoon to tell me I can pick up my laptop by 1:45 or get it on Friday. Coincidentally, I was available and not busy with work! So, of course I put off whatever else I was doing to pick it up. I didn't even want to know what the deal was with Thursday and certainly did not want to wait until Friday. So November 19, Wednesday, I was picked up my laptop with new motherboard installed. I appreciated Tris coming from his back office to greet me with Khan and let me know to call them if there were further issues. By now, my laptop was in their possession for two and a half weeks. I went home and proceeded to get my computer up and running again. The minute I tried to switch it on, it went to a black screen. I was in disbelief but turned it off and on again. It finally turned on correctly, but it only restarted once. I decided I would not bring it back here but wanted to hear from Khan or Tris what else might be the problem. (I had decided I'd just send it back to TX.) So when I called Lenovo tech support, I could give them some insight. Well, as usual they ignored my calls. So I decided I would no longer be contacting them for anything in the future. They are nice guys but did not handle the situation transparently and professionally. No one should have to wonder what is going on with their repair or be notified to pick it up with only an hour window. Warranty or not, I would not return here for any future computer woes.

With a choice of 3 SF area Lenovo commercial laptop warranty repair options, I sure am glad I gave…read moreThe Computer Guys a call. Very helpful, friendly, accommodating, efficient, and competent. Got my computer back in working order without having to ship it to Lenovo for a week or more. Plus it is just down the road from It's It, so you can get a working computer and an ice cream sando!

I am technically very savvy - and I usually get things fixed on my own - but when my PC tower was…read morerefusing to show any graphics I needed to troubleshoot and find out whether it was the graphics card or the motherboard. I first took it to GeekSquad (Best Buy). They thought it was the graphics card and possibly the slot on the motherboard but couldn't do anything as they only repair brand names (HP, Dell etc). So I look up computer repair and found Magnum PC repair (super close to where I live too). Computer was diagnosed, fixed, and fully cleaned (didn't realize how dusty my room was!) in a day. They know what they are doing and can do it quickly and efficiently. Highly recommended!!

Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.

My friend gave me a computer but the password does not work. I search for this repair shop and went…read moreright away. What a Great experience! The service was fast, and he gave me a really good discount. I'm happy with the service and the savings. Highly recommend this computer repair!"

Took my computer back in because it was running as slow as a turtle...and driving me crazy. Farhad…read moreworks with all kinds of computer issues so call or drop by when you need to have your computer fixed for whatever....I'm happy to yelping now because of his genius ability to get to the problem and fix it quickly, efficiently and he is affordable. Thank you, Farhad!

A couple weeks ago, I noticed my computer (a PC) seemed buggy. It was running slow, it wouldn't…read morelet me do certain things, and then the kicker was when I tried opening a web page, it opened that same page like 20 times and I couldn't get it to close. I took it down to Farhad, and he confirmed I had a worm/virus. He fixed it within a couple days, and installed an Anti-Malware program for me, all for a very reasonable price. Farhad is a miracle worker, in my mind. On a previous occasion, when the same computer went blue-screen, he was able to save my photos when I thought they were all gone. I cried at the thought, thinking that all the pictures and videos of my kids could be gone forever. He didn't sugar coat anything about the prognosis, but said he would do his best. He prepared me for the worst. He encouraged me to buy a backup drive after that episode. I did, and I feel so much more at peace knowing that if my computer does crash, at least my photos will be safe. I was so overjoyed when I found out he could save my photos that I actually gave him a hug. Farhad is an honest person. He gives good advice and tips for your computer to be safe and run at optimal performance. He doesn't try to sell you anything you don't need. He is also very sweet - always questions how the kids are doing, etc. I cannot recommend his service more!

I would love to hear from this company - I have tried all of their phone numbers, emails, twitter -…read moreand no response at all so far. Please get in touch about mutual client where you setup their network and have all the keys. Their toll-free number is disconnected and Google Street View shows an empty office? I hope this doesn't mean they have abandoned their customers who have installed/managed equipment.

Highly responsive and knowledgeable company. They have provided a wide variety of IT services for…read moreus, helping install wireless networks, perform site surveys, and provide expert IT consulting. Highly ethical, accurate billing, and trustworthy.

Holy Smokes! What a great experience. Josh went above and beyond to be kind and professional when I…read morethought that I had single handedly Killed my business computer. I was trying not to be too stressed and just was writing it off. Josh did everything he could... and more to find a solution. I did get my computer and all of my information saved AND he set me up for success in the future. The pricing is fair. The service is ethical and reliable. quick. I would highly recommend this company and I am hoping they can come into my business and help me with the rest. If there was a 5+++++++ Star rating. They would deserve it!

They were prompt, reasonably priced (I lost access to a critical server hard drive which they were…read moreable to restore after a few days), very knowledgeable, and very friendly. Extra points for willing to geek out a bit over computer components and DIY stuff while I visited their office. If I have any issues in the future with my new server setup, this is where I'll go.