I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Very responsive and went above and beyond for replacing a laptop battery. Mike was able to do a…read morehouse call and the replacement took about an hour. The Apple Store said they needed 3-5 days and also cost more!

We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.

The entire team at 24HourTek is fantastic. We've been using them for our computer support needs…read morefor about 4 years and have been very impressed. They help create viable solutions for our unique firm needs. They communicate clearly and the techs are friendly, knowledgable and helpful. We appreciate all they do to help our business run smoothly and efficiently.

Mitch was unable to provide the hardware repair I needed but he did refer me to someone who could…read morehelp.

Extremely responsive and very helpful in navigating me from windows 10 to windows 11…read moreMitch is now on my speed dial for IT support

Holy Smokes! What a great experience. Josh went above and beyond to be kind and professional when I…read morethought that I had single handedly Killed my business computer. I was trying not to be too stressed and just was writing it off. Josh did everything he could... and more to find a solution. I did get my computer and all of my information saved AND he set me up for success in the future. The pricing is fair. The service is ethical and reliable. quick. I would highly recommend this company and I am hoping they can come into my business and help me with the rest. If there was a 5+++++++ Star rating. They would deserve it!

They were prompt, reasonably priced (I lost access to a critical server hard drive which they were…read moreable to restore after a few days), very knowledgeable, and very friendly. Extra points for willing to geek out a bit over computer components and DIY stuff while I visited their office. If I have any issues in the future with my new server setup, this is where I'll go.

used Neil for 2 time I recently had my computer repaired here, and I couldn't be more satisfied…read morewith the service. Neil was knowledgeable, professional, and took the time to clearly explain what was wrong and how it would be fixed. The repair was completed quickly, and my computer is now running like new. I also appreciated the fair pricing--no hidden fees or unnecessary upselling. Communication throughout the process was excellent, with timely updates on the progress. Overall, this is a reliable and trustworthy place for computer repair. I highly recommend their services to anyone dealing with tech issues.

For a long time, I've been locked out of my PC and had many failed attempts. I wanted to start…read morefresh and wanted a reset. After researching, I reached out to Bay Area Computer Repairs, and I'm very happy that I did! Neil quickly responded. He gave me some options to meet and found out he was in San Bruno! So close to my house. I shared with him my issues, and he gave me a fair price. He said it would take about an hour, but he did it in 30-40 minutes. He was super friendly and easygoing. I wish I would have reached out to him sooner. He fixed my laptop, installed windows 11, and got me up and running. I would really recommend reaching out to him if you have any issues. So thankful. Thank you again!

Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!

Honest, free diagnostic, genuinely curious about the problem, unbelievably helpful, warm, and…read moreresponsive. My laptop and I both felt well looked after, can't really recommend enough.

Rich saved the day when my hard drive stopped working. He took my specific situation and really…read morecatered his care towards me instead of just giving a high level quote and solution. He was quick with responding and super kind, helpful and knowledgeable throughout the whole process. Can't recommend him enough!

Huge shoutout to the all folks at Jones IT for making our lives easier by providing excellent tech…read moresupport for our entire team. This review is specifically for our primary IT consultant, Jamila Mohamed. Jamila is an absolute rockstar and handles all of our IT needs promptly and with such patience and attention to detail. She makes dealing with annoying technical issues a breeze. Thank you Jamila and team- so grateful for all the support!

I have had the pleasure of working with the team at Jones IT for some time now, and it is so nice…read moreto know I can come to them with whatever issue I have and it will be resolved in a timely manner, and with a friendly interaction. Recently Daniel helped me with a persistent laptop issue that involved several moving pieces, troubleshooting, and shipping, all with interference from my schedule, needing the laptop free at specific times for my job. He followed up regularly, helped me understand what the next steps were, and was kind as I fumbled a bit with terminology (this is not my area of expertise!). Thanks to the whole team to the support, and particularly Daniel in making sure I got my ol' workhorse figured out so I could get back to full productivity.

Great food, great guy . Stayed open later to make sure the food was nice and fresh for me…read more Definitely recommendè

The posted hours show that the shop is open on Sundays. I even discussed this with their staff on…read moreSaturday and they confirmed it was open on Sunday. So I went to the store and it was not open.

I would love to hear from this company - I have tried all of their phone numbers, emails, twitter -…read moreand no response at all so far. Please get in touch about mutual client where you setup their network and have all the keys. Their toll-free number is disconnected and Google Street View shows an empty office? I hope this doesn't mean they have abandoned their customers who have installed/managed equipment.

Highly responsive and knowledgeable company. They have provided a wide variety of IT services for…read moreus, helping install wireless networks, perform site surveys, and provide expert IT consulting. Highly ethical, accurate billing, and trustworthy.