The best septic service hands-down. They offer senior and military personnel discounts. Also, they…read moreare very accommodating regarding scheduling.

Septics are no fun when a home owner has to deal with them, especially with our older rural homes…read more Costs are what they are in this day and age. The technicians are always nice and helpful to us ladies. The response times have been right away or at my convenience. Their answering service assured your calls will not go missed!

The tech that came out today was great. Great attitude and knowledgeable of the Town of Paradise…read morenew code on septic inspections. Thanks guys

Really, really disappointed in the service I received today for a quote from Earl's and their…read moreplumber, Paul E. I called because of a leaky faucet handle and spoke with someone from their call center. The representative I spoke with was honestly one of the nicest customer service people I've ever talked to -- the few stars I gave are for them and them alone. I scheduled a 10 a.m.-12 p.m. window to have the leak checked and get a quote. I let my boss know I'd need to step away from work during that time and even offered to use my lunch break so I wouldn't miss additional time on a personal matter. I kept my phone right in front of me the entire morning -- and waited... and waited... and waited. When noon rolled around, I called customer service. The agent told me I had received a call and voicemail saying my window had been changed to 1-3 p.m. I hadn't received any call, voicemail, or text -- which I thought I would have at least gotten, since I did get a text confirming the original appointment. The agent didn't seem to care or believe me, and tried to rush me off the phone but first I asked her to confirm my number, and have the plumber text when he was on his way so I wouldn't miss him. Then I had to rearrange my lunch break again and get approval to leave work for a second time. At about 1:40 p.m., the plumber texted saying he'd arrive at 2. He showed up at 2:20. Great. I ended up getting back to work 30 minutes late from my lunch. When Paul arrived, I showed him the leak and explained that we rent -- so if it wasn't expensive, I'd just pay for it myself, but if it was, I'd need to contact the landlord. Paul asked, "Well, what do you consider expensive?" I just stared for a second, because I figured he should be the one telling me that. Then he asked, "How much can you -- or are you willing -- to pay to get it done?" Like I was on The Price Is Right. Not wanting to play the guessing game, letting him know I know absolutely nothing about plumbing or the cost I said, "I don't know, maybe $100?" He scoffed, looked at his tablet, and said, "$100? I don't have a single thing on this whole tablet for $100." I asked, "Okay, how much will it cost then?" Finally, he quoted nearly $300. I asked if I could make a quick phone call, and he said, "What are you going to phone a friend?" Excuse me? I explained I needed to talk to my husband because we have a budget. After my husband and I spoke, we decided the cost was too high for something that might fall under our landlord's responsibility. I told Paul we'd contact our landlord to handle it. He said, "So call him right now." I explained we hadn't notified the landlord of the leak yet, that we just discovered it and he'd want to inspect it himself first. Paul seemed visibly annoyed, took his iPad, headed to the door, didn't look at me and said have a nice day and left. I was honestly flabbergasted. This was my first time calling a plumber over something like this, and it felt like every "mechanic-as-a-woman" warning come to life -- being treated like I didn't know what I was talking about and ready to be taken advantage of financially. The irony is, I've had better experiences with actual mechanics, even the ones who might've been trying to upsell me were at least friendly. At first, I wasn't going to leave a review. Things happen; people have bad days. I didn't lose anything but time. But here I am -- why? Because I ended up fixing the leak myself after watching a couple of YouTube videos and buying a $15 tool. The plumber wanted to charge me $270 to replace an entire faucet system for no reason other than to take my money and act like I was wasting his time. And just to be clear, this was only supposed to be a quote. The phone rep even said that no work would be done unless we agreed on a price first. Unfortunately, what I got instead was a wasted day, a rude plumber, and a bad taste in my mouth. To wrap it up: Earl's might have a great call center, but my experience with their field service -- specifically Paul E. -- was frustrating, dismissive, and overpriced. If this is how they handle quotes, I can't imagine trusting them for a full repair.

repair was complete, demand for payment for rental repair when they completed the wirk, so i issued…read morea check, on the promise a receipt would be forthcoming. after many requests for a receipt for work paid for the minute it was complete they refuse to submit any work done and paid for proof on my rental. i requested it many times, refused each timecascthey do not respond to any request, both phone message and text. nobody is so busyvthey do not issue a receipt, yes i am seriously wondering why, aren't you?

Great service, Willie gets it done. Highly recommend. My…read moreColusa project needed someone to come out ASAP. Willie is the guy

Got a quote for services and said to wait for other quotes. Ended up having some bobcat work done…read moreand had them dig out my septic. Called AAA and told them what I had done and said they could pump my tank and to call me back when they were ready as this wasnt a rush job only something I was doing as I was "in the area". Nobody called me back so we went to Redding to see relatives. Got back in the car and found out that AAA had trespassed on my property and had pumped my tank without my permission or signed authorization. I wouldnt let anyone on my property without supervision or authorization especially if I didnt know them. The choice is yours.

The service received was professional and courteous. They were quick to respond to my clogged…read moredishwasher this was greatly appreciated. I would recommend this this company for your plumbing needs. The price was also reasonable.

Prompt, friendly, professional service from the minute I spoke with Jenelle in the office to Robert…read morecoming out to pump our tank. A call to other services in the area assured me that their prices are fair with no hidden fees. We suspected we have a problem with our system which Robert confirmed. He was able to explain what to expect next and put us in contact with a company to diagnose and make repairs.

This review is for the excellent customer service I received when I called from 3000 miles away…read moreregarding a septic tank at my Cali house. Janelle was great, so helpful and accommodating. Even emailing Butte co. septic info. I felt like I had a much better understanding of septic stuff after and will definitely reach out to them in the future should the need arise.

This was the BEST choice I could have made! Quality service, very great price, and Jason is so…read moreknowledgeable. His customer service is impeccable! He responded to my request very fast, listened to need & ACTUALLY CARED about my issues. I had my septic tank located, dug up and pumped out and thanks to Jason & his crew I can flushed my toilets again & always know where my tanks are!!! Jason gave me several ideas on types of risers to use, how to kill & keep roots from growing in the tank and a few more REALLY important & handy tips. Hands down the BEST company I've delt with in years. Hats off to these gentlemen, they saved my sanity & restored my faith in humanity all in one trip. If you are thinking of using Jason's company trust me no other calls are needed, hire him!!!!

We hired Jason Slack to create a pad and an access road for the drilling rig for our new well…read more It was a real pleasure to work with Jason. His estimates were straightforward and clear. We knew exactly what to expect, and he delivered exactly what he promised, on time and on the budget. Jason clearly cares about the quality of work and the results. He is easy to work with, and we really enjoyed his professionalism, good humor, and his amazing skills with the equipment. He was flexible when we needed some changes and gave us some good advice along the way. He is honest and trustworthy. Now the pad is ready, it looks really good. The access road is ready too, and it is so good we may start driving on it just for fun. The site was left clean and ready for the next step. Excellent work. Thank you, Jason! We are glad we found Jason Slack Construction and will hire Jason and his crew again soon. Looking forward to it.

Bailey Septic came to the Bambi and we are proud to be their first septic pump!…read more Charley and Messiah were friendly, funny and super knowledgeable. They will be our new go to for our annual septic pumping.

Gave him an early morning call for a backed up septic. Charlie came out not long after and had a…read morelook. Said it was clogged and didn't try selling me on a pump. He cleared it and gave me a quick 101 lesson on septic tanks. I would recommend him to anyone and will be using him for future business

Had an underground leak by the water main. They dug down and found a broken irrigation manifold…read morethat continued to leak due to a faulty shutoff value. Quick response and same day resolution. Friendly and professional. Will use again.

Today was the 2nd time I've called Tom. This man works hard and will do his best to fit you in if…read moreyour need is high, like mine was today. The toilet was plugged and my old time tricks didn't seem to work. Five minutes later, the plug was clear and tested. Thanks a million, Tom!