Randy installed a new toilet rim seal for us this week…read more Confronted with an unpleasant and overdue task, he worked efficiently and did an excellent job. There was no follow-up cleanup for me to do. Randy is fastidious. He was pleasant to have in our home, but he wasted no time before moving on to his next job. Our family has chosen MD Plumbing as the only one we will call now.

Quick response to my plumbing leak, with accurate diagnosis of the problem, and repair was…read morereasonably priced. This company actually is now Urban Design. Nice job!

Had a pipe burst within my home, I gave Ellison Plumbing a call and Rich had someone out to my…read morehouse within 3 hours to have the pipe fixed. I 100% recommend calling them for any of your plumbing needs in the future.

After calling by phone and getting someone who wasn't sure what to do, she transferred me to…read moreanother girl who just put me on hold. If you need service in a hurry, don't call Ellison. Can only rate the UP FRONT service (one star). Hope the actual home service is better. Good luck!

Wanted to give Vince a huge thank you for clearing all the squirrel nuts out of the sink vent. Who…read morewould have thoght,,,,,not me. Been draining like a champ ever since adding the bypass so it will not happen again. Sorry I could only do five stars, I would make it 10.

Update 3/20/26: another great job by this fantastic company; they quickly diagnosed the problem &…read moreinstalled a new water heater in an efficient, professional, friendly manner. One of the best businesses in Chico!

Been using this company for several decades. Wouldn't waste my time with another septic company…read more Very stand up individuals. Highly recommended.

Jason and his team are exceptionally good at what they do. Great customer service and a fair price…read more Highly recommend this company.

Select Janitorial comes through once again. I have used them for the past few years and they always…read moredo a great job. Ester makes sure the job is completed to my satisfaction, what a great worker!

I used to be a huge fan of this company but perhaps the integrity of it's staff might be slipping…read more normally, i hang out and chat with the cleaner, offer them water, and generally hang around. they are a stranger in my house after all. they've always done a great job. however, this last time, i wasn't able to be there when they came and i had someone else be there in my stead. they didn't hang out with the cleaner though, they hung out in a different part of the house and waited for them to finish. when i got home i noticed that none of the places where furniture stood were cleaned. i had actually cleared the room and put all of the large furniture on sliders myself. it was 100% clear that the furniture should be moved and the carpet should be cleaned in the entire room. when i called for them to return to finish i was told that i'd have to wait 5 days!!! with my house taken apart. finally, i drove personally to the office to speak with Esther (who is awesome) and she was able to track the same employee down to return to finish the job. however, the entire time he was there, he was making excuses about how sometimes clients wants their furniture never to be touched, while others change their instructions depending on the job or their desires. i told him that if there was any confusion he should have asked and he would have been told the furniture needed to be moved and the carpet cleaned. i'm skeptical now that i'm beginning to think i have to be there to supervise because i can't count on them to do the job well the first time if no one's looking. to top it off, i think his 2nd job was ceremonial at best since it didn't seem to do any good where 'cleaned.' also, i caught him trying to dump his cleaning solution on my driveway but he stopped when he saw me. :-/ definitely disappointed after having been a huge fan and sending them so many referrals.

Highly recommend! Put a call in and within a short amount…read moreof time, Gordon came out and inspected our roof and gave us a quote, which was lower than we had anticipated! The crew was professional, friendly and always cleaned up after the day ended. The office staff were outstanding! Thank you for everything you did for us. With much respect :)

Great experience, fair quote, from the staff to the crew.Very professional ,the crew cleaned up at…read moreend of each day.I would recommend Matt and crew any time.

Super responsive, great communication. Showed up and immediately got to work replacing door trim…read moreand removing a pergola in the back yard. Did exactly what we needed quickly and efficiently. Highly recommend and will use again!

Loyd & Camellia's have been a great asset while moving into my new home and upgrading while…read moredeveloping a bed and breakfast. Housekeeping, electrical, painting, you name it. Great value and customer service

I called about having my air conditioner looked at as it's been in use now for 10 years and had…read morenever had it cleaned or had any routine maintenance done on it. I found Story heating and air conditioning on yelp and noticed that they were by far the highest rated in the area, so I called and spoke to bill who was extremely polite and helpful. I explained my situation to Bill and he took care of it and charged what I felt was extremely reasonable and he didn't charge to drive the 20 miles from Chico to Orland. Anyway I was extremely pleased with the professionalism and great service provided to me and would highly recommend Story Heating and Air Conditioning 5+ stars.

Came to do maintenance on my 2 ac units. Wouldn't go in the attic cause it's too hot. Arrogant…read moreattitude. Not getting my money. Spouted why ac service guys were so smart.