One of the worst run businesses in Chico. They do not stand behind their installers and are openly…read morehostile to finding resolution. I would strongly recommend avoiding doing business with them.

Very friendly and helpful salesman, Tyler, and installer, Sam. I love the flooring I picked and it…read morewas installed very nicely, looks great!

I went to Wood Brothers Carpet to purchase a carpet for my kitchen. I have a German Shepherd who…read morehas bad hips and has a hard time walking on Leolium. He is always slipping. So I walk into the carpet store, the smell of fresh new carpet hits your nose like a chocolate cake baking in the oven. So Heavenly. Taylor greeted me, and I told him I needed a 6 by 8 carpet for my kitchen. So Taylor tells me we have 6 by 12 carpets. OK, let's go see them. So we went upstairs. It was like carpet heaven to me. There are so many beautiful colors and sizes. So I picked out one with the help of my dad, whom I sent photos to. Taylor gave me a nice price on this carpet. After I bought the carpet and Taylor put the carpet in my car. I told him I give you 2 thumbs up 5 stars and tons of kudos. You're doing a great job. Then, when I was in my car, I realized I had forgotten to buy three floor mats that were on sale for 3 dollars each. So I went back into the store and bought the three mats. Thank you again, Wood Brothers, for all the help you have given me. I give you 2 thumbs up 5 stars and tons of kudos. You rock in my book. I will be telling my friends and family to come here to shop for their carpet and Linoleum.

We had 2000 sq ft. of beautiful wood flooring put in March of 2019. After six months the wood was…read moresplitting and the finish was chipping off. My husband and I suspected that the wood was "green" . Mannington has a 50 year well written warranty so I wasn't worried, other than the inconvenience of having to move out and do it over. Mannington sent out their inspectors and they claimed the damage was our fault!! Something about humidity and that we needed to instal a house humidifier. Huh?! This is my third wood floor in this area and in 20 years, I have never had wood coming apart on the grain or the finish coming off. Wood Brothers were also shocked with the report results and went after Mannington. Even Mannington's local representative agreed about the faulty product, but Mannington Company stood firm. No deal! SO lesson learned - The 50 year Mannington warranty means nothing. Most of the time Mannington has very good products, but not every time. Wood Brothers has stood behind their product 100% and is going to do the whole job over free of any charges to me! Wow! Even floor removal and installation of the new product! Mannington corporation = BIG BAD COMPANY Wood Brothers = OUTSTANDING CUSTOMER SERVICE

Updating review: Culligan came out and repaired system and…read morenow water is better. My hair is still ruined and has costed me over 1,000 in repair treatments and is orange. But the water smells and feels better now. The Culligan service tech was very professional and seemed to know what he was doing. Hopefully my hair is repaired soon.

Customer service. For 20 years we have picked up our salt from Culligan. Today I went and bought 3…read morebags. The person helping me told me to pull around back to pick it up. One of the owners "Chaz" told me they won't put it in my car anymore due to worker's compensation cost if they get hurt doing it. But they will deliver for $25 dollars and dump it in your system. How does this make sense?? So I picked up three 40 pound bags and put them in my car. I've told 8 people so far today!

Quick and efficient communication and service for a specialized system. Easy to recommend.read more

After waiting for return a return call for three days without results from any local plumber in…read moreQuincy, CA I called Hydrotec in chico with a septic system problem. I got almost instant response. They came up to the cabin, fixed the problem, examined the system and did an OUTSTANDING job. Their employees were friendly, informative, and fixed the system in a timely manner. I would definitely recommend them! I

Excellent service. Two clean cut guys arrive, equipped with ladders, cloths, squeegees, etc…read more Within two hours they were able to clean many windows inside and out and clean solar panels as well. They moved around our property efficiently and respectfully. We will not hesitate to use them again.

Great service all the way around. Communication was spot on…read more Arrived at the promised time. Worked hard on cleaning my very dirty windows as well as replacing a screen. 100 percent professional! Already booked for next year.

I scheduled carpet cleaning for 3 rooms post move out. David has a minimum $ which includes 4 rooms…read moreso he kindly offered cleaning for any rugs as well. He does not nickel and dime like other services I've used in the past and I love that the products are non toxic. Even with the minimum charge, I'd still say he has the best prices in town for such a high quality service. David was extremely responsive and accommodating to my scheduling requests. He is very knowledgeable, thorough and trustworthy. Will be hiring again for all future jobs, highly recommend!

David is a great guy. We scheduled an appointment for the following week. Since I only had a long…read morehallway and a family room with carpet, he suggested we clean our family room rug as well. We have pets, with some very stubborn stains. I asked David if he charged extra for pet treatment - and he said no, it was a flat rate (which I have never experienced - I usually get charged a hefty fee for having pets). David pre-treated the carpets, and then cleaned the carpets. He does not use harsh detergents, so no residue is left in the carpet. The carpets dried within 3-4 hours and they look brand new. No stains! Yay!! I most definitely would highly recommend David!! Oh, and I forgot to tell you - he places little styrofoam wedges under all the feet of the furniture, which can be removed after the carpet has fully dried. I appreciated the attention to detail!!

They were able to help us figure out what was wrong with our septic and help us get it pumped and…read morefixed. Super grateful!! Don't remember the name of the guy but he really made our day! This will be our go to company for septic services here from now on :)

I used Ben's Toilet Rentals for my son's graduation party. After price comparisons, they were not…read moreonly the best, but I did not have to compromise quality. The staff explained all the details prior to my reservation (electricity/water access, down payments, cancellations, arrivals, pick ups, etc). The facilities were clean and fully equipped, and I really appreciated the customer service we received.

My Mom had her AC go out on a weekend. Originally she was given an appt for Monday as they were so…read morebusy as it was one of our hotter weekends. (101) I called and explained that her house was at 90 degrees on Sunday and was their any way someone could get out on Sunday. They went above and beyond when I am sure they were hot and exhausted to come out Sunday night at 6 p.m. and fix it! We cannot be more grateful! you guys are amazing! Thank you from the bottom of our hearts!

They do not stand behind their service. We had them repair…read morean AC drain line and noticed a leak after a few weeks. They wanted to bill us for a diagnostic visit to determine the cause of the leak. This was not acceptable. We had just purchased an entire new AC unit from them less than one year ago. I don't recommend them because of their lack of honor and supporting their work. There are other honest and reputable AC companies that I would choose over Royal.