My second review. First one was 5 stars. Had a relief valve problem with a water heater they had…read moreinstalled about 3 years ago. Had to have them come out and repair a water line I had to cut to replace the relief valve. This could have been avoided had they used a mechanical (fitting) connection. Then I could just disconnect the fitting, replace the valve and ............ Guess it was just "Job Security". Could have given 1 star, but they DID finally respond, a day or two after I left a message.

These guys really are not good at all. They will bill you…read moreout for an hour, even if they only work for 18 minutes. And the last time I hired them, their "plumber" left at 3:30 pm without finishing the job here, which was a simple bathroom sink faucet handles only replacement. He left because "He gets off at 3:30pm" -unquote.So I had to finish the work. They billed me out for a full hour though. The plumber guys at the local Ace Hardware/Messick's are much better, hands down & away.

Same day service. Sammy and Ryan cleared a clogged pipe in less than 30 min. They were…read moreprofessional and the service was exceptional and reasonably priced.!! I would recommend this business and would definitely use them again if needed

Called early this morning they were here within a couple hours,Robert was very polite and fixed the…read moreplugged line within a half hour and we were as good as new! Thank you Thrifty Rooter for employing such good people.

Do not hesitate to call if you need a plumber. I called on a Saturday for an emergency and Corky…read morecame that day. My issue could have been a disastrous sewage backup but Corky was able to diagnose the problem and crisis averted. He also did additional work so that I would not have another backup. His pricing is fair and reasonable. Robin, Davis, CA

Promt service and good value Corky and his crew are great…read moreto work with I highly recommend them

We are forever grateful to Bobby and his crew. First to respond to our request, quoted a fair…read moreprice, no upcharge or unexpected fees. Nick and Will arrived on time, very polite, respectful of our home. They got to work and fixed our leak! We have found our forever plumbing service contractor "A Pain in the Drain" Thank you Bobby we appreciate you

Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

Easy to arrange online via Yelp…read more Communicative, and easy to schedule. Ozzy responded to my location, took time to explain what needed to be changed out, and provided courteous and quick service.

Devin was awesome and super responsive. No pressure, very informative, honest and quick. They…read moreinstalled water heater and about 4 months later there was an issue with a faulty part(not their fault). I called in the morning and they arrived first thing. Great work.

Service was prompt and professional. The technician explained everything clearly, completed the…read morework efficiently, and the price was reasonable for the scope of the job. Solid experience overall.

I can't be more disappointed with this company. Last Friday afternoon, five of the drain pipes in…read moremy home needed to be connected. They came quickly but gave us a shocking quote of $2,500. We were stunned. After Benjamin spoke with his supervisor, he came back and said it could be done for $1,250. But the price was still too high. Since we were in urgent need of water that day, we finally agreed to $820. That evening, after the work was supposedly completed, we discovered that all five pipes were leaking! We had no choice but to call Benjamin to come back and fix them. We scheduled for Monday morning, but he never showed up, saying he was busy with other things. He didn't come until today, Wednesday. We watched him closely the entire time to make sure the repairs were done properly and that there were no more leaks (though we're still not certain right after the repair). On top of that, there was another spot leaking from the top, which he ignored and didn't fix. He just said that the area was old and needed replacement materials, and that it would cost extra. We asked, wasn't this supposed to be included and fixed last time? We were very upset. Later, when I called another plumber, he told me I could try tightening that spot myself and showed me which tool to use. After tightening it, the leak stopped immediately--it clearly wasn't the "old materials" problem Benjamin had claimed. This company is extremely unreliable--their pricing is dishonest, their repairs are unreliable, and they don't show up on time. Everyone, please do not choose this company in the future!

Called on a Saturday morning and the guy on call returned my call within minutes. He suggested that…read morewhat I thought was a leaky overhead pipe might be condensation from my AC. Instructing me to turn off the water supply, we eliminated the leaky pipe theory. While he was busy on a call up in Dobbins, I flushed the AC drain pipe and cleaned the pan. I appreciate the honesty and the help. Some service people wouldn't have mentioned the AC in order to get the overtime. Good on ya.

this place is a joke. i only needed my pilot relit. they said that my water heater was over 10…read moreyears old so they could not do anything. all they wanted to do was sell me a new one for more than $3000.