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Chico, CA

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Hudson's Appliance Center

3.9 (39 reviews)
Open • 9:00 am - 5:00 pm

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Recommended Reviews - Hudson's Appliance Center

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21 hours ago

Mat and Daquan were a pleasure to work with. From sales to install everything went smoothly.

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7 months ago

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Vince C.

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6 months ago

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Vince C.

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11 months ago

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5 months ago

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Vince C.

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9 months ago

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Vince C.

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7 months ago

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Vince C.

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9 months ago

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1 year ago

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Vince C.

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5 months ago

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Vince C.

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2 years ago

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1 year ago

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Vince C.

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2 years ago

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2 years ago

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3 years ago

Great service and delivery from Curtis and Matt today. Thanks for your personal and positive service!

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3 years ago

We use Hudson's for all of our appliance needs,. Their service, selection and pricing are top notch.

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3 years ago

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3 years ago

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Vince C.

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2 years ago

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2 years ago

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Vince C.

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2 years ago

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2 years ago

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Vince C.

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4 years ago

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4 years ago

Fast, professional appliance installation, and take away, very courteous staff

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Vince C.

Thank you Alexander for your kind review! We appreciate you

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3 years ago

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6 years ago

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3 years ago

UPDATE: Hudson's sent a technician out to check out the unit. He was a very nice guy who made quick work of the issue. Thank you!

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Vince C.

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5 years ago

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4 years ago

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6 years ago

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3 years ago

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8 years ago

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5 years ago

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7 years ago

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5 years ago

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8 years ago

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6 years ago

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8 years ago

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8 years ago

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Ask the Community - Hudson's Appliance Center

Review Highlights - Hudson's Appliance Center

“Aaron and Curtis did her installation and she said they were very courteous and helpful.”

Mentioned in 4 reviews

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Took the plunge on a hot tub after 8 years of hym hawing over it…read more 2 of my family members recommended going through Shasta Spa's on Bechelli I had set a budget in my mind. Originally I called around different places, and almost got completely scared out of the process. On a casual phone call ( elsewhere) I was quoted $20K ,and at the end of the call $18k for another ( lower budget model ) I assumed prices had skyrocketed and perhaps we shouldn't be purchasing anything after all.- Went to SS & B and had a very good experience browsing the large showroom. The Tubs there were starting at below about 6k, and probably averaged to 12k -15k or more? I had MANY choices in my range, and almost too many to choose from. We fell in LOVE with a 'filled' floor model that came with a bunch of add ons and a 5 yr warranty. Free delivery, chemicals , at home demo , and a bunch more. Went back another 2 times to ask millions of questions and finally pulled the trigger. I could not believe it arrived one week later. It all went faster then we expected and we actually had to wait for the electrician appt to happen after delivery. After the electrician filled the tub and left, they came BACK out to show us all the ropes and get us going. All in all, I had changed my mind on the placement ( while it was still empty) ,called several times, stopped by several more, and have been So happy with everyone I've encountered. We have been so in love with the hot tub, and used them for our first drain and fill service after 3 months. The tech was on time and addressed all my new crazy questions and showed me some things I still hadn't learned about. He also was fast and great at what he does, and really likes his job. Upbeat and all nice people ! This is the way to purchase imo. The customer service has been unbeatable and invaluable, everyone there is a pro, and happy to help. Make sure you at LEAST check them out before going anywhere else.

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Stopped in to get Frog SmartChlor Ease replacement filters for our new Jazuzzi Hot Tub -- we just…read morepurchased our hot tub a month ago so it was cool to know that if we purchase our hot tub supplies here we also get 10% off -- they have a huge selection of everything outdoor at good prices and always have sales -- service is always spot on -- Highly recommned and hope they continue to be successfull!!!

California Backyard - Rancho Cordova

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Kenny was fabulous. He spent a lot of time showing us different options. We are very happy with…read morethe items we purchased.

I have hesitated for several days in giving a poor review to California Backyard's Gold River…read morestore. I am a longtime customer (well over a decade) of both the Gold River and Roseville locations - and generally have been very pleased with both the products I have purchased and the customer service experience I have had. Unfortunately, for the past six months, my experience has been nothing short of abysmal. In March, I ordered replacement outdoor cushions for furniture I originally purchased from CB in 2017. I was told the order would take 4-5 weeks for delivery, which would have meant I would have my new cushions by early May - in plenty of time for the summer season. However throughout the entire month of May and all of June, I was repeatedly told that the order had been "pushed" - meaning the delivery was delayed. I only received updates when I either called, texted or physically went into the store to inquire on the status. In late May, I was informed the delay was caused by the vendor (North Cape) because they had relocated their manufacturing facility from the midwest to Atlanta. More weeks went by with no additional information until I finally took it upon myself in mid-June to Google and discovered that this relocation had actually occurred in February as a result of a corporate acquisition. This acquisition led to significant issues with the ability of this vendor being able to manufacture and deliver products in a timely manner. After feeling extremely frustrated that CB either didn't know or didn't share with me what was really going with their vendor, I pivoted on June 30 by canceling this first order and choosing a different set of cushions from a different vendor (a vendor I was told was far more reliable- and by the way - more expensive). I placed this second order on June 30 - and was told it would take 5-6 weeks for delivery. While I was very disappointed I was going to miss a good part of the summer, I figured getting a new set of cushions by mid-August was still acceptable. Unfortunately it is now Sept. 4 and I still do not have the cushions. I only learned four days ago (8/31) that CB failed to submit the specific sizing requirements for one of the cushions to the vendor until July 12, two weeks after I had placed the order. This error led to more delays. Most frustrating is that this information was withheld from me despite my making multiple inquiries throughout August as to the status of my order. I have now lost an entire six months of the outdoor season due to circumstances entirely out of my control. I do not want to assign blame to any single person at CB. Instead, I believe this situation is likely the result of a systematic customer service failure within this company. There has been both a complete lack of proactive, regular communication to me (as the costumer), and a failure to proactively take whatever steps necessary internally to resolve this problem and get the product to the customer as soon as possible. I directly requested several times that CB explore an expedited shipment of the cushions - but these requests were either never fully pursued or an explanation of why this wasn't possible was never provided to me. I hope that CB will take my comments as constructive feedback and evaluate what improvements they can make so that this situation does not occur to other customers in the future. I also want to acknowledge that CB - to their credit- has offered me a substantial discount on the final purchase of these cushions. While I do appreciate this gesture, I would have much preferred to have received my cushions in the delivery timeframe that was promised.

Hudson's Appliance Center - appliances - Updated October 2026

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