08/10/2026: I bought a plant saucer for my extra-large ceramic pot. A few years ago, I bought…read moreseveral humungous tree planting pots; disappointingly, the 22-inch plant saucers were not available nor could the plant saucers be special ordered when I purchased the tree planter pots. Fast-forward to August 10, 2026, EUREKA: the 22-inch plant saucers are in stock; however, the the 22-inch plant saucers are a darker green hue which doesn't perfectly match . . . Oh, well.

Wonderful respite from noise 'n bustle. Lots of folks here today, very busy, and still, plenty of…read morequiet to stop and smell the roses. Helpful knowledgeable staff. Must come here more often!! Today's treasures, strawberry plants, a couple tomato plants and seeds.

Love my new Coyote grill. Also pleased to share that my customer experience was 5 star. I had to…read moreexchange a defective grill cover and Dan was top shelf regarding customer service AND follow up! Thank you Diablo Grill... Cheers!

Fantastic experience today with Mike at Diablo. They didn't have what I needed however, he went…read moreabove and beyond to tell me where I can find it. By paying it forward, he knows I will remember him. Long-term customer service is such a rarity these days... very much appreciated Mike!

Kenny was fabulous. He spent a lot of time showing us different options. We are very happy with…read morethe items we purchased.

I have hesitated for several days in giving a poor review to California Backyard's Gold River…read morestore. I am a longtime customer (well over a decade) of both the Gold River and Roseville locations - and generally have been very pleased with both the products I have purchased and the customer service experience I have had. Unfortunately, for the past six months, my experience has been nothing short of abysmal. In March, I ordered replacement outdoor cushions for furniture I originally purchased from CB in 2017. I was told the order would take 4-5 weeks for delivery, which would have meant I would have my new cushions by early May - in plenty of time for the summer season. However throughout the entire month of May and all of June, I was repeatedly told that the order had been "pushed" - meaning the delivery was delayed. I only received updates when I either called, texted or physically went into the store to inquire on the status. In late May, I was informed the delay was caused by the vendor (North Cape) because they had relocated their manufacturing facility from the midwest to Atlanta. More weeks went by with no additional information until I finally took it upon myself in mid-June to Google and discovered that this relocation had actually occurred in February as a result of a corporate acquisition. This acquisition led to significant issues with the ability of this vendor being able to manufacture and deliver products in a timely manner. After feeling extremely frustrated that CB either didn't know or didn't share with me what was really going with their vendor, I pivoted on June 30 by canceling this first order and choosing a different set of cushions from a different vendor (a vendor I was told was far more reliable- and by the way - more expensive). I placed this second order on June 30 - and was told it would take 5-6 weeks for delivery. While I was very disappointed I was going to miss a good part of the summer, I figured getting a new set of cushions by mid-August was still acceptable. Unfortunately it is now Sept. 4 and I still do not have the cushions. I only learned four days ago (8/31) that CB failed to submit the specific sizing requirements for one of the cushions to the vendor until July 12, two weeks after I had placed the order. This error led to more delays. Most frustrating is that this information was withheld from me despite my making multiple inquiries throughout August as to the status of my order. I have now lost an entire six months of the outdoor season due to circumstances entirely out of my control. I do not want to assign blame to any single person at CB. Instead, I believe this situation is likely the result of a systematic customer service failure within this company. There has been both a complete lack of proactive, regular communication to me (as the costumer), and a failure to proactively take whatever steps necessary internally to resolve this problem and get the product to the customer as soon as possible. I directly requested several times that CB explore an expedited shipment of the cushions - but these requests were either never fully pursued or an explanation of why this wasn't possible was never provided to me. I hope that CB will take my comments as constructive feedback and evaluate what improvements they can make so that this situation does not occur to other customers in the future. I also want to acknowledge that CB - to their credit- has offered me a substantial discount on the final purchase of these cushions. While I do appreciate this gesture, I would have much preferred to have received my cushions in the delivery timeframe that was promised.

We cannot recommend Creative Outdoor Kitchen enough. From start to finish, the entire experience…read morewas exceptional. Working with Julien on the design was a highlight; he truly listened to our vision and brought it to life with incredible attention to detail. The quality of the materials and craftsmanship is outstanding. The installation, completed by Julien and Eric, was seamless and handled with great care. Beyond the final product, the team was an absolute pleasure to work with--they were professional, communicative, and committed to ensuring everything was perfect. We are thrilled with our new outdoor space and would 100% recommend them to anyone without hesitation.

Julien and Erik at Creative Outdoor Kitchens are great to work with. They have decades of…read moreexperience. Their attention to detail in design, build and installation is incredible. I would not hesitate to hire them.

Matt designed and built the outdoor kitchen of my dreams. Top quality workmanship, excellent…read morecommunication, on schedule and on budget. I can't recommend him enough. Everyone who sees the kitchen is blown away.

I will make this easy for you, if you choose anyone else, you made the wrong choice. I have never…read morehad a more positive experience than the one I had with Custom Image Hardscapes. Matt and his crew, Juan, Enrique and Eric were amazing! There is clearly a benefit to hiring someone who specializes in building outdoor kitchens, opposed to a landscaper who builds kitchens on the side. The pride and quality of workmanship was readily apparent from the onset. Matt made the comment "no one will do what we do" and I quickly became a believer. Every aspect of the project, from beginning to end, was executed professionally. They were picky, precise and resolved issues to uphold a standard I have never witnessed or experienced from any other contractor. They definitely pay attention to and address the little things that you, as the homeowner, won't know to look for. Matt understands people willing to invest in building an outdoor kitchen have certain expectations, and he realizes they are relying on his experience and expertise to make informed decisions to create the best iteration of their outdoor kitchen vision. I can honestly and proudly state, Matt and his crew delivered WELL beyond our expectations. My wife and I were absolutely blown away with the finished product. Our kitchen is gorgeous and more functional than we could have ever imagined, thanks to Matt's input and recommendations. We were truly fortunate to have found Matt and his crew. They are definitely worth the wait, and you will have absolutely no regrets and will be rewarded significantly for choosing Custom Image Hardscapes. Again, thank you Matt and team for everything. If we could, we would have given a 10-star review but since 5 stars is the top, we hope our comments can inform future homeowners who plan to invest in an outdoor kitchen - Custom Image Hardscapes delivers on every level!!!

Awny did a great job with both service and instruction. On time, very reasonably priced but most…read moreimportantly...knowledgeable!

From start to finish my experience was awesome. Randy was great in the store explaining the…read moreproducts and scheduling my measurement/bid appointment. Jersey came to my home to do the measuring in prep of doing the price bid. Jersey was informative and professional. I received my bid in a timely manner, made a quick decision to proceed, and received an appointment for installation within a week! Zach came today for the installation and it could not have gone better. He was on time (actually early) and got right to work. He was organized and worked efficiently. I had no idea how involved the installation was but Zach made it look easy. I know how hard he worked and it shows. My home was left clean and tidy and Zach was respectful of my home. I could not be more pleased with the outcome. I highly recommend working with this company!

Stopped in to get Frog SmartChlor Ease replacement filters for our new Jazuzzi Hot Tub -- we just…read morepurchased our hot tub a month ago so it was cool to know that if we purchase our hot tub supplies here we also get 10% off -- they have a huge selection of everything outdoor at good prices and always have sales -- service is always spot on -- Highly recommned and hope they continue to be successfull!!!

I am going to start off by letting you know that I am the Crazy Christmas Lady. I love Christmas!!!…read more And California Backyard is a dream Christmas playground! I could spend days in the store because there is so much selections. They have it ALL!!! Ribbon, lights, garland, ornaments, trees, decor, outside decor.....EVERYTHING!!! Prices range from super affordable to extravagant. There's something for every budget. And they have great sales to sweeten the pot! For 10 years we have been going here for Christmas ornaments. As a family we each pick out an ornament that calls to us. Actually it started at their sister store but that one is no longer open. The quality of their products have us driving over the hill into California because we know we will find the perfect items for our Christmas tree. When you go there just know you may be there for some time. It's definitely a dream for those of us that love Christmas. PS: if you aren't looking for Christmas the have the best outdoor furniture you can find!!! When I am in the market I'll definitely be coming here to set up my outdoor living space.

Shoutout to Roseville. Sur La Table in the Fountains shopping plaza…read more The Hubs was obsessed with finding a garlic keeper. He likes to cook with fresh garlic. He read an article about one a few months ago and been on the lookout for one since. Not just any ole one. But one that is white colored, having a aplain exterior, and simply designed. He saw one online at Sur La Table. So we trucked out there on a recent weekend. Sur La Table sells kitchenware that includes cutlery, cookware, cooking utensils, bakeware, food products, glassware, table clothes and linens, and small electronics. They carry well known brands such as Staub, Le Creuset, Breville, Wusthof, Shun just to name a few. And the bonus is that they offer cooking classes for a fee. On my recent visit, the staff were so darn sincere and helpful. Not intrusive. The shop is not particularly large. But as I meandered about, I was greeted and asked if I needed assistance multiples times but once by each staff member. That's customer service! So much inventory to look at. I luv kitchen shops. Anyways back to that quest for a garlic keeper. What in the heck is a garlic keeper? It's a container, with air flow, that extends the shelf life of garlic. The staff helped him locate it. They had it in stock on the shelf. It was $20. We are now proud owners of a Sur La Table garlic keeper. Cooking with fresher garlic now.

This review is late but I wanted to make sure to acknowledge an excellent employee…read more Abby at SLT was amazing. She knew everything SLT and had great recommendations for products they sold. She was able to walk us through the functions of their espresso and coffee machine's. The store Was Clean and had in stock inventory. Great place to shop

If you are home owners, great place to shop. Free parking…read more Great customer service Selections are different for each store.

Online order that went off the rails. Placed an order for a dishwasher online to be delivered,…read moreinstalled and old machine hauled away. After I purchased the item, the order confirmation showed "pick up in store". How is that possible when I put in my home address for delivery, paid for delivery, installation and haul away of old item. Tried calling several times and could not reach anyone at the Folsom store. Finally called the 888 number for customer service. When I explained what happened, I was instructed to "in the future" to cancel the order and place it again and stating to deliver to my home. This is what I did in the first place! Then I was instructed to call back to schedule to have it installed. I informed them I would NOT be purchasing from Lowes in the future, but will go to Home Depot instead, since this has never been an issue with HD. The lack of customer service or support of what should have been a simple transaction to include allowing me to pick a date upon when it can be delivered. Very disappointed and buyer beware if you plan to try and purchase online for delivery!

I had a phenomenal experience from start to finish in purchasing my bedroom set! The Salesperson…read morewas filled with knowledge and not pushy!! (very important to me.) My delivery gentlemen were perfection! Kind, friendly and helpful with my questions. This has honestly been the best experience I have ever had in purchasing/delivery of my furniture! Thank you ALL! Sheri Alves

My wife and I was very pleased with Andrew R. (Delta shore locaction) customer service he went…read moreabove and beyond to assist us. We were given the run around regarding our oven. We had and event schedule for our home and Andrew made it happen. Again Kudos to Andrew Ray J