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    Lowe's Home Improvement

    2.2 (260 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

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    Bert! Best employee to have help u! Thanks Bert!!!
    Lizz H.

    Welp, it's time to review the big box store, Lowes! I have to say it always provides exactly what I need when I need it. As opposed to its rival, that other big box place down the road and across the street, which always leaves me frustrated and promising myself I will never return. Local shoppers know which store I am talking about:). Maybe it is the great lighting, but everything seems bright and cheery whenever I enter. Now... who thought Lowes could be described like that:). I find it clean, orderly, and easy to find that elusive item I am there to locate. It is always a great last resort. Unlike Home Depot (there...I said it:), customer service is helpful and plentiful. No searching from one end of the huge store to the other looking for assistance. And once I do find someone, he/she is always pleasant and knowledgeable. They actually seem happy to be there. All in all, is it always my first choice of store when I am looking for something of the DIY category? Maybe not. But when I am out of options, it is the first big box department store I think of. When I was unable to locate begonias late in the season recently... Lowe's had them. Woohoo! Their garden center is well maintained, and the many plants are always good-looking and healthy. And quite frankly at a much more reasonable price than some of the smaller nurseries. I understand that a 10% discount is offered to military- affiliated customers. Nice gesture Lowes! So, a shout out to all the hard-working employees who are always so helpful. And thank you, Lowes, for keeping a well stocked inventory. Cheers!

    Bone Collector was $399, I bought it for $160 as a floor model.
    Max C.

    Shoutout to Luke in Halloween Decorations for his fantastic service! I had my eye on a 12-foot animatronic priced at $399, and Luke let me know that the floor model would be available at half-price once the boxed ones sold out. He took my info, called me when it was ready, and even helped load it into my car. Thanks for going above and beyond, Luke!

    Jennifer S.

    Shocked but not shocked to see that this location only has an average of 2 stars. Starting with the good, I love Lowe's, in general. I like their product selection, and while I can't say I've never had any issues finding what I'm looking for, I'm always ultimately able to find it. For example, last year, I came here looking for a very specific doorknob combo that I had seen online. I was on a very tight budget, and had scouted out several stores before noticing that it was actually on clearance at Lowe's. Not only that, but they had over a dozen in stock. I came right down and searched for the combo, but couldn't find it. I've worked in the retail and restaurant industries since I was 15, so I resorted to all of the same tricks that an associate normally would, such as checking the bin labels on the shelf for the SKU, checking top-stock for it, etc. When I was unable to find the combo on my own, I enlisted the help of an associate, who enlisted the help of another associate, who enlisted the help of another associate. The 3 of them took less than 5 minutes to determine that the combo was not in stock, and gave up on it. But I was like, it's here somewhere. I would understand if the product count were off by 1 or 2. But 14? It must be on a clip-strip or a bulk stack somewhere. And within a few more minutes, I found both a clip-strip AND a stand-alone display near the aisle of screen doors. In the end, I was just happy to find the good deal I was looking for, and honestly gave myself a little pat on the back for being able to find a product that 3 employees were unable to help me locate. A few months ago, I came in looking for a handheld torch. I asked a couple of employees who appeared to be waiting to help customers, and they gave me a very general description of where it was, and then literally watched me struggle to find it... but again, I ultimately found it on my own. This morning I came in to grab a bag of succulent soil, after having made the mistake of thinking I could purchase it from Amazon (never again). Before grabbing the soil, I took a walk around the garden center. As I stood in the succulent section, a beautiful hummingbird came to feed on a heart-shaped echeveria flower that was only inches from my face. "Don't move, don't move, don't move," I thought to myself. Like other reviewers have mentioned, the cashier was kinda rude, but it didn't feel intentional to me, personally. I got the impression that she just wasn't the best at pretending to like strangers. When I got home with my soil, I opened it right away, and was relieved to see fresh, healthy soil. Trust me, don't even think about buying it from Amazon. You don't even want to know what was in the bag I ordered from them. Just trust me. Lol. Other reviewers are correct when they say that the customer service at this location is lacking, but I've always ultimately been able to find what I need, and have been satisfied with most of my purchases.

    Bosch range vent hood installed in July 2017 at my new kitchen/house before closing escrow.

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    Page 1 of 7

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Stephen in the garden department is amazing.

    Mentioned in 3 reviews

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    Emigh Ace Hardware - Thanks Ace...my  blow up Ghost looks great!

    Emigh Ace Hardware

    4.4(29 reviews)
    5.0 mi
    $$

    UPDATE: Welp... three and a half years after the opening of…read moreEmigh Ace Hardware things are even more incredible. Seems like a strange word, incredible, for a hardware store? This Emigh has become an El Dorado Hill's favorite. Hands down. It is definitely the community store for everyone. The customer service EXCEEDS (yes in caps) any I have received anywhere. You walk in and you, the paying customer, are greeted and asked if you need help. I am still amazed by that. The many times I have come to Emighs for very specific needs 99 percent ends with just the right gadget, advice or information I needed. I would not stand a chance at the big box stores (hello... anyone working here:)) The value of having a store of this quality so close by is priceless. Yes, you may pay a little more here but time is money in my book. A car phone holder? Yes! They had it. And the employee who led me directly to the small cache of choices even installed it in my car!!! Big thank you shout out for that. Now you know why "incredible " is the perfect adjective for describing EDH Emigh. It is starting to look a lot like Christmas!!! Wow! Last night I walked in the front door to the largest display of Christmas inventory I have yet to see. I had to catch my breath. I immediately texted the GF and she replied back, oh yes, she had already been there a week ago and purchased some very cool holiday items. She is always in the know. You have to see it to believe it. There is definitely no need to go to Pottery World:). Thank you to whomever owns this store. It makes us all feel very lucky to have you. The takeaway... you do not have to live in El Dorado Hills to shop here. So come on down. P.S. Select Apple Hill pies in the refrigerated bin! I kid you not.

    My husband sent me to Ace Hardware to find the correct cartridge for our faucet, but the…read moremanufacturer had accidentally provided the wrong part number. I brought the old cartridge with me, hoping to get some guidance on finding the right replacement. Unfortunately, the associate I spoke with offered no real help and simply suggested that I might need entirely new faucets. I then went to Lowe's, where an employee immediately identified the correct part: the Danco 3G-3C cartridge. It fit perfectly. Ironically, Ace carries this same part online, which made the lack of assistance there even more disappointing.

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    Emigh Ace Hardware - Lottsa cool bird stuff!

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    Lowe's Home Improvement - hardware - Updated May 2026

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