It was time for another washer and dryer, and all of the new models were too large or had too much…read morecomputerization to them, so we went to see Ben at Green Appliances. He was great! He has been in the business for years and is very knowledgeable. His store is clean and easy to get through and his prices are fair and reasonable. We got our "new" washer and dryer delivered the same day, and honestly, we have no idea how he did it all by himself. He got our old washer/dryer out and the new ones in and hooked up in about 20 minutes. We were able to start washing right away. We felt great about the purchase and highly recommend Ben and his excellent customer service. We not only saved money, but also saved the planet a tiny bit, by not buying something brand new. Thank you, Ben!!!! :)

Buy at your own risk as these appliances come fully equipped with cockroaches! 30 minutes after he…read moredelivered a stove I had cockroaches scurrying around my kitchen at 2:00 in the afternoon. I've never had roaches in my life!! It sickens me every single day that I'm preparing food on a stove that is filled with cockroaches and their nests. Absolutely disgusting!! I will never forgive this man. Ever. And he had the nerve to say to me "wow, this is a very clean house". Well, not anymore!!!

I love this place, service is excellent and their equipment is well maintained. It has become my…read morego to for renting equipment.

Recently rented a piece of equipment from Rental Guys for a week with a friend of mine. The charge…read morefor the equipment was $949.62, we paid in full and were on our way. Well two days later, no phone call or notification the account was charged an additional $309.25. Questioning it we called and were given the run around about trailer rental and discounts. This doesn't sit well with me, after all we agreed on a price for the week and paid in full. We did not authorize the additional charge because we were unaware of it. They just decided let's make them pay a little more without even a phone call. Here we are today, we returned the equipment and were provided a receipt. There was a break down on the receipt with all the equipment rented totaling $949.62 (the agreed upon amount. Then there was a flat charge for the $309.25, yep you guessed it, no break down, nothing about trailer discounts or equipment rented, no explanation at all just a charge. With some argument they refunded part of the charge (not all) because they said the manager was out sick. Long story short, I do not recommend Rental Guys, they will just charge you more without a written break down or real explanation of why. Terrible way to do business.

This shop has been great at everything. Scott was very helpful in helping me find the door and trim…read morematerials that I needed for my home and when he was out Mark the owner walked me around and explained the difference between one window builder and another. Scott offered up several contractors who could do the work. I Was lucky to pick Andy Ottinger with A.O. Construction. I give Andy an 11! Great work and a great craftsman. We will not use any other shop or contactor in the future. Great folks Thanks S&M McGrane

If you're looking to get ripped off, or pay a 300% markup shop here. Wish I could rate less than…read moreone star

Kenny was fabulous. He spent a lot of time showing us different options. We are very happy with…read morethe items we purchased.

I have hesitated for several days in giving a poor review to California Backyard's Gold River…read morestore. I am a longtime customer (well over a decade) of both the Gold River and Roseville locations - and generally have been very pleased with both the products I have purchased and the customer service experience I have had. Unfortunately, for the past six months, my experience has been nothing short of abysmal. In March, I ordered replacement outdoor cushions for furniture I originally purchased from CB in 2017. I was told the order would take 4-5 weeks for delivery, which would have meant I would have my new cushions by early May - in plenty of time for the summer season. However throughout the entire month of May and all of June, I was repeatedly told that the order had been "pushed" - meaning the delivery was delayed. I only received updates when I either called, texted or physically went into the store to inquire on the status. In late May, I was informed the delay was caused by the vendor (North Cape) because they had relocated their manufacturing facility from the midwest to Atlanta. More weeks went by with no additional information until I finally took it upon myself in mid-June to Google and discovered that this relocation had actually occurred in February as a result of a corporate acquisition. This acquisition led to significant issues with the ability of this vendor being able to manufacture and deliver products in a timely manner. After feeling extremely frustrated that CB either didn't know or didn't share with me what was really going with their vendor, I pivoted on June 30 by canceling this first order and choosing a different set of cushions from a different vendor (a vendor I was told was far more reliable- and by the way - more expensive). I placed this second order on June 30 - and was told it would take 5-6 weeks for delivery. While I was very disappointed I was going to miss a good part of the summer, I figured getting a new set of cushions by mid-August was still acceptable. Unfortunately it is now Sept. 4 and I still do not have the cushions. I only learned four days ago (8/31) that CB failed to submit the specific sizing requirements for one of the cushions to the vendor until July 12, two weeks after I had placed the order. This error led to more delays. Most frustrating is that this information was withheld from me despite my making multiple inquiries throughout August as to the status of my order. I have now lost an entire six months of the outdoor season due to circumstances entirely out of my control. I do not want to assign blame to any single person at CB. Instead, I believe this situation is likely the result of a systematic customer service failure within this company. There has been both a complete lack of proactive, regular communication to me (as the costumer), and a failure to proactively take whatever steps necessary internally to resolve this problem and get the product to the customer as soon as possible. I directly requested several times that CB explore an expedited shipment of the cushions - but these requests were either never fully pursued or an explanation of why this wasn't possible was never provided to me. I hope that CB will take my comments as constructive feedback and evaluate what improvements they can make so that this situation does not occur to other customers in the future. I also want to acknowledge that CB - to their credit- has offered me a substantial discount on the final purchase of these cushions. While I do appreciate this gesture, I would have much preferred to have received my cushions in the delivery timeframe that was promised.

Excellent time working with Jeff Lovelace on new flooring for our kitchen. He is likable,…read moreprofessional, knowledgeable, and friendly. His expertise and kindness have made this uncertain process easier to deal with. As for Masters, my wife and I love the showroom! Everything is neat and clean and orderly as a showroom should be. The prices seem reasonable across the board and they have all types of flooring. If you need new hard flooring, Masters may just be the only option you need to explore.

worst customer service ever. This is an extremely poor run company. We tried multiple times to…read moreget help from sales manager and owner and was never contacted back. This is not the place to buy high end appliances. New ownership is a joke.

Excellent service, fast responses, product delivered as expected. Have bought items multiple times…read moreand very happy with services. Communications are exceptional. I would recommend them to anyone.

Very disappointed in the service. It was apparent they did not want our business. Waited over a…read moreweek for a call on tile grout to be ordered. A call that was supposed to happen the next day but never did. After several calls we made to inquire what happened we were totally blown off & it was apparent they DID NOT want to do business with us. Too bad we were looking at tile for our new master bath. NO WAY would we purchase anything from the owner of this place & we wanted to do business locally!! Shop on people the owner is a........!!!!!!!

We were introduced to ProSource through our contractor. They do have a good selection of Luxury…read moreVinyl/Vinyl Plank, hardwood floors and tiles. We found them very helpful and accomodating. They are 1 of 3 different vendors we used for tile and wood for our home remodel. We worked with Carolyn who was responsive and super helpful. When we weren't sure if our selected wood floor would have enough variety to get the look we wanted, she suggested getting a couple of boxed to see what we would get and decide if we needed to add lighter/darker stains to get the look we want. This was a great idea helping us make the decision. Carolyn also took time to look at her stock to help me pick the right tile...working via email. Her colleague Cindy stepped in when Carolyn went on vacation and also did a great job. The orders were accurate, arrived very quickly and they coordinated with the contractor for pick-up. Excellent customer service and selection. Would definitely use them again! Update: used them again for cabinet pulls..excellent service again!

Get feeling they are little impersonal kinda aloof, like if your order isn't very big youre wasting…read moretheir time, contractors only is what this place is for... design consultants not very helpful

These two fabulous fellows helped me when I first bought my house and needed to replace the entire…read moreirrigation system. Since then they've advised and sold me what I need every time I call or stop by. They know their inventory and they provide old fashioned service with courtesy. In addition, their pricing is always fair.

I have been going to the Sprinkler Service & Supply for years. They are amazing- I am a female…read morehomeowner with a huge yard! I am still learning how to deal with all the intricate parts of the sprinkler systems! Landon and John have been incredibly helpful to me, explaining what I need and how to install it. They are professional, yet so friendly. And they have everything that you cannot find in a hardware store. I would totally recommend going there for all your sprinkler needs!