Our dryer broke, first making loud screeching and thumping sounds. I talked with the lady at…read moreSunrise Appliance Repair and she was exceptionally responsive and understanding. She offered to send a tech out immediately, but I ask asked if she could arrange a time later in the day, 12:00 to 3:00. She did that, and the tech arrived right on time at 12:00. He was very polite and highly skilled. It turned out my dryer need rollers. In an hour and a half, he installed a kit that had better made parts than the original equipment parts that came with the LG dryer. (The new rollers had ball bearings, and the original LG rollers did not.) Their price was more than fair. Without reservation, I highly recommend Sunrise Appliance Repair. Greg Smith, Carmichael

I can only say positive comments for this repair company! I used them in 2023 to fix our Kitchen…read moreAid fridge. This time was our Kitchen Aid combo convention oven. Aleksandr is a miracle worker! He found the problem, which was the circuit board. Bad news, it's discontinued, no part available. Good news, Alek is a miracle worker! He troubleshooted and rebuilt the circuit board all in the same visit and got my oven combo good as new!! Thank you for coming out same day and saving Thanksgiving! They have good communication and prompt in responding to quote requests. Their diagnostic fee is well worth it! They apply it to your repair and they are honest and very fair in their pricing! Highly recommend hands down!

My husband and I recently bought our first home and needed to find a refrigerator. We stopped by…read moreHomewise Appliance in Roseville and were lucky enough to work with James. From the moment we walked in, James was incredibly friendly, knowledgeable, and patient. Buying appliances can feel overwhelming, but he made the entire process smooth and stress-free. He took the time to answer all of our questions and helped us find the perfect refrigerator for our new home without ever making us feel pressured. We truly appreciated how helpful and genuine he was throughout the whole experience. It made a big difference, especially during such an exciting (and sometimes hectic!) time as becoming first-time homeowners. If you're shopping for appliances, I highly recommend asking for James. Thank you again for making this such a great experience!

Warranty Misrepresentation, Management Silence, and Zero Accountability…read more I am extremely disappointed with Airport Home Appliance and would strongly caution others before purchasing extended warranties here. In May 2023, I purchased several major appliances under Invoice #SOA52784 and made it clear that I wanted the appropriate extended warranties for my appliances. I relied on Airport Home Appliance's expertise when selecting both the appliances and the warranties. No documentation was provided that would have allowed a reasonable customer to verify that the warranty sold was incorrect or incomplete. Fast forward ~1.5 years: my Café induction range (stove) requires a $1,200 repair. This is exactly the type of failure extended warranty coverage is intended to address. Beginning November 20, 2024, I contacted Airport Home Appliance repeatedly (Nov 20, Nov 26, Dec 3, early Dec, and Dec 10) requesting warranty assistance. Every single time, I was told that a manager would call me back. No one ever did. When I finally received a written response from the store manager, it referenced the wrong appliance entirely (the refrigerator) and failed to address the actual issue: that Airport Home Appliance sold the wrong warranty and provided no documentation to reasonably identify the mistake at the time of purchase. The response simply stated that a warranty could not be added now -- completely missing the point. Since that response, Airport Home Appliance has gone silent. This experience shows: Poor warranty guidance at point of sale No documentation transparency Repeated broken promises of management follow-up Incorrect and careless responses from leadership Complete lack of accountability once payment is made For a company selling high-end appliances and extended warranties, this level of customer service and post-sale support is unacceptable. If you are considering Airport Home Appliance, be aware that once there is a problem, you may be on your own.

Do not use this service. Scott will not follow up if there are further issues and the repair…read moredoesn't work. I have left several messages to no avail. Find someone else!!!! My Dacor oven is still broken after writing him a big check :(

After calling our regular appliance repair shop & not hearing back from them right away, I…read moreresearched online and found Advanced Appliance Repair with great reviews. I called Advanced Appliance and spoke to Carlos. Explained the issue as we had some water coming out in the front of our newer refrigerator. Carlos stated he could come by today. He further explained there was a $60 fee, but if we proceeded with the work it would count towards the final bill. Carlos came out to see if he could repair our water issue. He was at our home within an hour or two. He located the problem and cleaned the area causing the issue. Carlos was personable, cleaned the area and has some happy new customers. Thank you for coming out so quickly & resolving our issue, Carlos. Raelyn & Steve Mobley

I called Carlos on a Saturday evening when our LG clothing dryer would not start. He answered the…read morecall, informed me that he charges $60 for a service call, applied to a repair the customer wishes to proceed. This seemed reasonable, so we made an appointment for the following Monday morning. Monday, Carlos texted me early in the morning, letting me know that he would arrive within half an hour, assuming we still needed his help. I confirmed, and he came on time, ready to work. He neatly and efficiently dismantled the dryer and identified the part that was broken. Gave me a quote for the repair, and let me know that he did not have that part with him, so he would need a couple hours to pick it up. When he returned with the part, he installed it, reassembled the dryer and tested everything. He then advised us to do a vent cleaning (something he does not do, but he does have contacts) to avoid another failure. I found him to be very capable, a really nice person, reliable and offering fair prices for his services. Should we have an issue with another appliance, I would definitely hire him again and I fully recommend him.

Yagub is great! He replied super quick and came within a day. He is very honest, professional…read moreand let me know exactly what need to be repaired and what he recommended as additional replacement. Pricing is super fair. I highly recommend him and will definitely use for future fix.

Easily the most reliable and dependable repair service I've experienced in the area. From the very…read morefirst text to the completion of the job, Mr. Yagub was courteous, prompt, and consistent in communicating his arrival time, any delays, and answering all of my questions. While in my home, he was respectful and treated the space as if it were his own. When it came time to repair my dryer, he gave me an honest assessment of whether repairing was worthwhile and helped me weigh the options without any pressure or bias. That level of honesty is rare and greatly appreciated. I was so impressed that I called him again for our rental property when the garbage disposal stopped working. Our tenant was equally happy with his work, noting how clean and professional he left everything afterward. I would wholeheartedly recommend Mr. Yagub and JMT Appliance Repair to any of my friends and family. Thank you again for making this such a hassle-free experience--appliance issues are stressful enough, but with the right repairman, they don't have to be.

Service was great, tech Roman was polite and professional. He completed the job timely with no…read moreissues, with full functionality restored

Roman came right on time. Was very polite and conscientious. It was a very simple repair. I felt…read morekind of silly because the water just wasn't turned on correctly, but he was very polite about it. He also noticed that the hose was leaking and replaced that. His fee was very reasonable. And saved me having to buy a new washing machine.

worst customer service ever. This is an extremely poor run company. We tried multiple times to…read moreget help from sales manager and owner and was never contacted back. This is not the place to buy high end appliances. New ownership is a joke.

We are extremely happy with Masters Wholesale! We had great customer service from the time we…read moreplaced our order up to the timely delivery. communication was mostly by email & text, however, they were very professional about calling us when we wanted to talk to them regarding the product we were buying. The set up for delivery went seamless and we were notified when the arrival time would be......and without fail, they arrived at the specific time. The one who set up delivery was great to work with. My questions were answered back quickly and professionally. Wonderful company! We highly recommend them!

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

I've used this company and Jeramie twice now and can definitely recommend him. He seems very…read moreknowledgeable and was very clear about what he felt was best for my appliances. For our washer he even suggested I order the part on eBay so I could get it cheaper. I appreciate him looking out for my wallet. We'll continue to use his services (hopefully not too often ha ha).

Jeremy did an excellent job installing a stove hood for me. He had to modify the sleeves and did a…read moreperfect job. He is very professional detailed and cleaned up after himself. The cost was more than fair. I will use him in the future for any electrical work I need.