EP Electronics will be THE ONLY PLACE I will ever call for appliance repair! Our GE Profile fridge with drawer freezer stopped cooling and freezing one day. Eugene was able to offer next day appointment to look at the problem. Very reliable - showed up few minutes early. Honest - made suggestions where to get the replacement part for less. Knowledgeable - correctly diagnosed the problem within minutes. In today's world such working ethics are rare to find. read more

I was in need of a freezer repair so I looked around for Folsom appliance repair and Google pointed me to Yelp. The top listed guys who paid to be at the top didn't have 5 stars, but EP Electronics did. I gave Eugene a call Friday at 5:30pm and he said he'd be over the next day at 9am. Sure enough, 8:56 he was here ready to work. He diagnosed the problem, found the lowest price for the needed part, explained how to install it (at my request since I'm somewhat handy), and was on his way in 20 minutes at a VERY reasonable price. I could not have asked for more! Thank you Eugene, you have a new customer and I'll spread the word. read more

I highly recommend Eugene's services. He is everything you wish all contractors to be like......punctual, honest, smart, respectful of your home. I have a couple of Kitchen Aid dishwashers, one of which stopped working. I called EP late in the afternoon and Eugene was at my door at 9am (as promised) the next morning. He diagnosed and repaired the issue within 40 mins, and placed a rug on my hardwood floor for his tools. He even explained how to replace a cosmetic part on a Viking range we have and gave me the part # and phone # of where to order it. Eugene will be my go-to for any appliance issues in the future! read more

This man is the nicest man ever!!! I called him because my dishwasher was acting up. I assumed that he would come by and charge me $$$$ and fix it. I knew it wasn't a big problem... He simply told me how to fix it over the phone without asking for anything in return. God bless you! read more

So honest and helpful. Will definitely be calling him and recommending EP Electronics to friends.

This guy is good and knows his stuff. He has taken the time to even help me through text messages to fix my dishwasher and with his help i was able to repair it myself. I've had him fix my stove top before and i can't say enough nice things about this man. Thanks again! read more

Such a helpful and honest business!! Our LG refrigerator water dispenser went out along with an error message on the front panel. I called EP Electronics because of the high Yelp reviews. Made a phone call and he said he could be out the very next day. He asked if I could text him more info. After he received my text he texted me back something to try out first. To defrost the unit, unplug the frog and leave the doors open for 8 hours. If this didn't work he said the fan would need to be exchanged. Well it did the trick! How awesome to have someone so honest and helpful and no charge!! I'll be sure to call him for any future appliance repair needs. Very impressed! read more

Eugene knows what he is doing. I called Wednesday and made an appointment for Monday, later realizing I would be out of town on Monday I called back to switch. Eugene said he was booked but would give me a call if something opened up, three hours later he called back and said he could be at my house in forty minutes (we live in San Mateo he's in San Jose). Whoo hoo! Our Viking Refrigerator and stove are a bit of a mess, and he fixed everything, ice maker, spark module, motor auger for ice maker, heating coil for something that made sure the water line to the ice maker did not freeze. He is extremely thoughtful and process oriented. No mark up on parts, the same you would pay if you ordered from the Viking Parts Distributor. He doesn't talk much, but when he does explains exactly what is wrong and what he needs to do to fix it. As mentioned in the other review he respects his work and it shows in his service. read more

Very professional, and didn't give up until the job was done. I bought a home and discovered the microwave was blown. EP electronics had it up and running same day, price was reasonable, and it's still running 2 months later. A+ read more

What a great and effortless experience. The repairman came on time, dressed and acted very professionally, diagnosed the problem(s) quickly. Our Viking oven was repaired with in 45 min. and has worked beautifully since. I was very impressed and felt his labor fee was very reasonable. read more

I was excited to have someone close to help me with my broken oven. Unfortunately, this business is closed and he is now retired. He did text me to let me know when I left a message for him. Hopefully this helps others! read more

Eugene is simply "brilliant"!!! EP Electronics is not your typical repair company and Eugene is not your typical "repairman". It's so rare these days to find someone with old world wisdom and high tech smarts. Eugene has it. We have used his services 3 times now. I hate it when I have had to use other "big name repair companies" that send out a different repairman every time. Often they are fresh out of 6 weeks of "tech school". Because of turnover nobody there knows the repair history my appliances which leads to more time wasting if and when follow up is needed. Eugene is honest and wise. He is a someone you can trust and someone who will be there the next time you need his services. read more

Eugene is highly recommended. Repair was a Viking Fridge. The electronic part sent didn't look right so he wouldn't open the package until it was confirmed Viking modified the part. Once confirmed and installation started, he discovered it was not an exact fit and the connectors required modification to work on our older model. During his QA check, he found some other problems and fixed them. The time was well over what he planned i am sure, but he stuck with his original quote and even helped make some other adjustments for smooth operation. I really appreciate his hard work on what turned into a nightmare job. Will definitely use again!! read more

Eugene was so helpful!! I called him on Monday morning and he was able to come out that same day. He was right on time. He was able to diagnose the problem which turned out to be a manufacturer defect. He advised me to go through Maytag since they should cover the wire damage my refrigerator door caused. I appreciated his professionalism and honesty. I will definitely use him again!! read more

Left a message about diagnosing a problem with the switch for a downdraft vent for a GE range. Didn't get a call back. Called the next day and the guy tells me I didn't return your call because you're too far away. We're in the Cameron Park area, 15 minutes from EP Electronics. Ridiculous to say that 15 minutes away is too far to service, and even more ridiculous to say that I didn't return your call for that reason. read more

My GE fridge was already leaking water and then it started to only cool the lower part of the fridge & freezer. Eugene fixed everything and the cost was very reasonable too. Definitely recommend :) read more

If you are having any AC problems, this is the company to call!!! Last week we had EP Electronics come out to our home to fix our AC unit, and man was I impressed with their service. Our AC unit went out last week- we were terrified we would have to go half the summer without a unit, but fortunately for Us, Technician Eugene was able to come out to our house right away. He assessed the unit, and it turned out we only needed to replace one part, not the whole unit. And what's ever greater about this- Technician Eugene had that part in stock and was ready to change it for us. I was pleasantly shocked of how fast and great their service is. My AC unit is working perfectly now all thanks to EP Electronics. This company responds right away, and has a large inventory of parts/supplies as well. I highly recommend EP Electronics, you will not regret it. read more

I called Eugene on Monday afternoon and he was here the next day. We had problem with our GE Monogram microwave. He was able to diagnose and fix the problem right away. We also had the light not working, but he didn't have the part so he left and came back with the proper part. He has very reasonable rates. He is also fixing a drip in our refrigerator. Good, honest company. read more

EP Electronics will be my first call next time an appliance needs help. We had a fan problem with a GE built-in oven. A little reading up on the problem suggested it would likely be an expensive fix. Eugene showed up right on time, pulled out the oven with a clever portable scaffold device he has, and went to work. There are two fans. After a little less than 2 hours he put it back together. He told me replacing the fans would be $250 each, just for the fans. Or you just eliminate the low speed setting and let them run at the higher speed all the time. It's a little louder that way, but not a big deal. Charge: $150. His explanation of his workaround, and why he did it that way, was very detailed so I got the impression he really knows his stuff. Trust level is very high! read more

Eugene arrived a few minutes early and got right to work. He diagnosed and fixed the problem easily, even though he had to take off the back of the freezer side to replace the part. Very satisfied. read more

If you're a Viking hater like me you should call Eugene. Our Viking range needed another repair, I braced myself for another poorly trained, uncaring, expensive tech visit. Fortunately I picked Eugene from EPelectronics this time - amazing luck --- what a difference! Step by step he offered a repair solution for each issue - at a reasonable cost. Never pushing or rushing our decision. Our hated Viking range is running again - Eugene is a great resource for all the unfortunate folks relying on Viking products. I'm planning a lot of great weekend meals again thanks to his work. Viking products - challenging the skill of home chef's across America!!! Will definitely call Eugene again - it's a Viking after all read more

Eugene did a great job, very knowledgeable, efficient and on time! Wouldn't hesitate to recommend him to help with any appliance issue. Has all the right tools and went out of his way to explain what was needed and he's more than fair on his fee's. read more

Eugene was great! He was very responsive to my questions and had the best price out of three others appliance repair shops. I knew my problem and what needed to be done; I did not have the tools to do it. Unlike other repair shops that tried to pressure me into paying for an evaluation to get a quote, he gave me a quote for what I wanted repaired as I asked. Both fans are now fixed in my Whirlpool oven and I am very happy. If you are looking for professional, honest, and good price appliance repair... give EP Electronics a chance. Thank you Eugene! read more

All I can say is this was the best experience I have had with anyone working on an appliance or any other service need in my home. He was on time, very professional and my Viking oven works like new. He doesn't waste time on small talk which is fine by me. I would use them again and have also just referred him to a neighbor! read more

We called EP Electronics to help us with a problem we were having with our Viking stove. Eugene is not only very knowledgeable, he's very efficient....and principled. You can rest assured you'll get you'll get good advice, and good service. read more

Eugene is the best. Prompt professional service. He came out on Fathers' day and took care of an issue with our refrigerator. Very skilled and reasonable. Would highly recommend. read more

Excellent service. Just called the guy and on phone he guide throgh all basic tips and options to check if microwave could be fixed without him coming and without charging any penny. Quite honest and genuine person, i would call again and use his service. read more

Awesome! Came over right away and rebuilt circuit board on my built in refrigerator took about a hour. No mess very professional highly recommend read more

I called EP Electronics to assess the reason our 2.5 year old refrigerator was not keeping cool. Eugene came out that day. He checked the compressor and fan and informed they had no problems, so the only other failure would be a leak of the refrigerant. He explained that a repair of this nature would cost more than what I paid for the appliance. He suggested I check with the manufacturer warranty to get the refrigerator replaced. He only charged a nominal fee for coming out. Very honest man, who we will be sure to call in the future should we have another need. Apparently he also fixes A/C units. It's always good to know an honest A/C repair person so I will be keeping his number handy. read more

After having a very bad experience with a repair company in the Bay Area, we were finally given EPelectronics to call. Eugene told us he would be there in an hour and he was. He gave us an estimate which was quite reasonable and said he had the parts to fix our Viking stove top. He fixed one burner but had a difficult time with another as it was giving him false readings. After a frustrating hour or more with this, he finally discovered it was a bad switch. Replaced the switch; put the stove top back together and cleaned it up. The only additional charge was the bad switch. We are extremely pleased and feel we have a new stove again after ten years. Eugene is a super good person. read more

Mr. Parfenov repaired my Wolf range starting mechanism but it was evident that he was quite over qualified for the job. I was a bit sad because I could tell he is quite overqualified for his "job." He took the time to explains in detail the issue. He saw cosmetic scratches I had overlooked and took the time to help my range look like new. read more