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    Scott's Appliance

    1.0 (1 review)

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    9 years ago

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    Green Appliances

    Green Appliances

    4.5
    (18 reviews)
    0.2 mi

    My dryer stopped heating and the estimates for repair varied greatly, so I decided to just replace…read moreit instead and for $200 I not only had an exact price to replace it but Ben had our exact dryer in stock. We had been happy with this dryer so getting the same one was an extra comfort. He asked how soon I needed it delivered and even though I said as soon as his schedule allowed, he offered to deliver it after he got off work that Saturday. This is the type of service that deserves our support. Thank you Ben for reminding me why shopping local small businesses is important. Keith

    We've purchased from Green Appliance in the past and had a very good experience. So when our…read morewasher decided she was done, we went over there to purchase another one. We asked him at that time where there any differences between a front load washer and a top load washer and he said "not really", we found a front load washer we liked and bought it, Ben, the owner, said he could bring it out tomorrow. While we were there I asked him some questions about the Samsung dryer we had previously purchased, it has a steam setting that I didn't know how to work. He said "no Problem, I'll bring a hose out with me when I come tomorrow and and hook that up for you with no charge. We were very pleased and went home. Yesterday Ben arrived on time, seemed a little preoccupied and rushed. He proceeded to take the broken washer out and then started to decide the best way to bring the dryer into the house. I asked him then if he wanted to look at the dryer steam Issue I was having first since there was now more room in the laundry room, he seem said no, he'd do it after he got the he washer hooked up. Well he had great difficulty trying to bring it in thru the garage and the 3 steps into laundry room. I went out to check on him and he said he needed help, my husband & I are in our mid 80's and my husband is handicapped. So we weren't going to be much help. So he started looking for things in the garage to make a ramp, without asking permission he started moving things around, I Went to get my husband to see if he could help. He thought there might be some boards in the back yard, so they went back there and found some boards that would work, Ben changed his mind and decided to come thru the front door (4steps) I asked Ben before he started could he come in the house to make sure it would fit thru the door from the kitchen into the laundry room, he said it will be ok but I encouraged him to please look, he rushed in, a bit irritated ,walked thru the doorway, stating no problem. and then started to try and push it up this makeshift ramp and couldn't do it so my husband put his back against it to push ( arming his 2 crutches at the same time) and they finally made it in the front entrance. Finally it was in the house, and barely and I mean barely made it into the laundry room scraping the side of the washer against the door, no damage done. Ben then moved the washer off the dolly and forcibly physically maneuvered it into place. We have a shelf above where the washer and dryer sit and the washer barely fit underneath. Ben decided not to try and push it closer to the wall. . . End of story. . . Washer is now so far away from the wall that we can't reach our cleaning products, he said it didn't have time to help with the dryer steam issue and tossed m a hose for it(which was nice) and left! He knows how heavy those washers can be, he should have had a helper with him not expect us to Help or ask neighbors. It was just a stressful situation overall. He may have had a hard day before coming our way. But it all seemed extremely unprofessional to us.

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    Scott's Appliance - appliances - Updated July 2026

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